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Might be easier with transcripts, but with recordings it takes a lot of effort to find the correct recording, and correct place to find the correct information that you have a question about. As well as needing to know that your question might be in one of the recordings. So it just also becomes easier to re-ask the question even if it was already discussed somewhere.



I agree, and tbh we had automatic transcripts as well (a feature of MS Teams), but its the same issue, you need to be able to record/capture in the first place




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