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Device status update in Alexa App is not working correctly for ha-bridge devices #1118

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webdandy opened this issue Aug 6, 2019 · 15 comments · Fixed by #1266
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Device status update in Alexa App is not working correctly for ha-bridge devices #1118

webdandy opened this issue Aug 6, 2019 · 15 comments · Fixed by #1266
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@bwssytems
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bug duplicate question
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5..4.0

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@webdandy
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webdandy commented Aug 6, 2019

Good morning everyone,
the last days I encounter a problem with ha-bridge device in the alexa app.
The alexa app is finding all my ha-bridge devices. I'm able to put the devices on with the alexa app.
But the status is not correctly updating to "on", it's still "off" and I see the error "Fehlfunktion des Geräts" something like "Malfunction of the device".
I'm running on:
ha-bridge-5.3.0.jar
java version "1.8.0_201"

Does anyone know this error and how to fix it?
If any logs or something else needed, just let me know.

Thanks and best regards
Fabian
@webdandy webdandy changed the title Device status update in Alexa App is not working for ha-bridge devices Device status update in Alexa App is not working correctly for ha-bridge devices Aug 6, 2019
@bwssytems
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most likely a duplicate of #1044

@webdandy
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webdandy commented Aug 6, 2019

Should I downgrade? Which version would you prefer?

@bwssytems
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This happens no matter what version you use. I have not investigated the cause yet

@webdandy
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webdandy commented Aug 6, 2019

Ah, good to know, thanks.
Any timetable for the investigation?

@SchmuFoo
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I have the same behavior now after the needed Port 80/8080 Changes a few weeks ago, when Amazon changed $something (f.e. Royal Philips Lightning .. in the name of detected HA-Bridge Devices)

@bwssytems
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I believe it is when a brightness of 0 is returned. Setting all brightness to be no less than 1.

@bwssytems bwssytems self-assigned this Oct 2, 2019
@bwssytems bwssytems added the bug label Oct 2, 2019
@bwssytems bwssytems added this to the 5.3.1 milestone Oct 2, 2019
@audiofreak9
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I second your thought, the Alexa app does not show error when I manually set a device brightness to 1.

@jabend
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jabend commented Oct 12, 2019

I found that if I choose and set the "color" for the device (cool white) in the Alexa app, then the device on & off behavior in the app works as expected.

I have been having the same issue...able to turn on device from Alexa app, but "Device doesn't support requested value" after device turns on and then unable to turn off via Alexa app.

I did experiment with the brightness for one of the lights, but the results were very temporary, allowing me to 1) turn on a light, wait a moment and the status in app showed it off and error "Device doesn't support..." even thought the light was on 2) again in app, set brightness to >0 and then quickly tap the icon for the device to turn it off (before error returned in ~ 1s).

@ballle98
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@jabend how do you set the "color" in the Alexa app I don't see the option. When I go into settings it says Color Capabilities None.

@bwssytems
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@ballle98 When you setup your ha-bridge device you will need to put a color URL action for it to be recognized as a color device. If you do this, you will need to rediscover the device.

@jabend
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jabend commented Oct 16, 2019

I am running an older version of HABridge (4.5.0) and there is no color URL action in the version of HABridge that I am running. However, for me, to set the color in the Alexa app, under Devices, Lights, when I then tap on one of the light names, the screen in Alexa shows a large circle with the light status, a brightness slider, and below that, two options, "color" and a button, "Set Color".

I used the "Set Color" button.

Alexa app on Android v2.2.299714.0

@SchmuFoo
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SchmuFoo commented Oct 19, 2019 •
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I second your thought, the Alexa app does not show error when I manually set a device brightness to 1.

Where do I put device brightness to at least 1?

Especialy when I would like to be able to use an simple on/off from Alexa <-> HA-Bridge <-> Loxone (https://www.loxone.com/enen/kb/virtual-http-input/)

P.S.: Can HA-Bridge emulate an Hue On/Off plug-in unit like the original HUE Bridge, which shows then as seen in this screenshots in the Alexa App?
40AC1381-59CA-4E17-BADA-006344F0074E
EB9AFB50-49D5-48F4-9077-895721EEEF3C

@ballle98
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ballle98 commented Nov 1, 2019

I added color and dim URLs to all my devices exec "/usr/bin/logger ${device.name} dim ${intensity.percent}" and "/usr/bin/logger ${device.name} color ${color.rgbx}". I deleted all my devices and re-discovered them. Even after setting color and dim Alex is not happy for devices that support state I get "Device doesn't support requested value" when the device is off. Alex works ok when the device is on. For devices that do not support state I always get "Device doesn't support requested value" or "Device Malfunctioned"

@SchmuFoo
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SchmuFoo commented Jan 3, 2020

I second your thought, the Alexa app does not show error when I manually set a device brightness to 1.

Where do I put device brightness to at least 1?

Especialy when I would like to be able to use an simple on/off from Alexa <-> HA-Bridge <-> Loxone (https://www.loxone.com/enen/kb/virtual-http-input/)

P.S.: Can HA-Bridge emulate an Hue On/Off plug-in unit like the original HUE Bridge, which shows then as seen in this screenshots in the Alexa App?
[..]

Any news on this? Any help needed/possible?

@SchmuFoo
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SchmuFoo commented Jan 3, 2020

I second your thought, the Alexa app does not show error when I manually set a device brightness to 1.

Where do I put device brightness to at least 1?

@bwssytems bwssytems mentioned this issue Mar 26, 2020
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@bwssytems bwssytems mentioned this issue Dec 14, 2020
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bwssytems added a commit that referenced this issue Dec 14, 2020
@bwssytems
Merge pull request #1266 from bwssytems/dev_branch_5.3.x
b3f2c25 
Dev branch 5.3.x to create v5.4.0

#1044 Alexa app, error "Device doesn't support requested value" bug question
#1118 Device status update in Alexa App is not working correctly for ha-bridge devices bug duplicate question
#1126 Can't get XY ColorData into URL enhancement question
#1127 Can't get separate hue, saturation and brightness enhancement question
#1128 Wrong color calucation in HS mode bug question
#1131 Changing color temperatur is not working correctly bug question
#1132 Conversion from CIE to RGB incorrect bug question
#1139 Device ID creation fails bug question
#1150 Home Assistant gets null exception during initialization bug question
#1170 Alexa not sending the correct color codes duplicate
#1171 Please add option: If bright request present with on, only send dim enhancement
#1184 Alexa will not discover HABridge question
#1191 When "Use UPNP Address Interface Only" is selected, echo cannot find ha-bridge bug
#1210 [Enahnacement] Have link button timeout be configurable enhancement
#1215 Alexa unable to discover recently added devices to ha-bridge duplicate question
#1227 Feature request: ${intensity.previous} value passing control enhancement
#1239 HA-Bridge has suddenly given up itself - Exception in thread "main" java.lang.NullPointerException bug question
#1243 Alexa device discovery now broke question
#1253 HABridge hue ColorDecode 0 0 0 bug question
#1256 Homeassistant devices not appearing bug question
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Dev branch 5.3.x bwssytems/ha-bridge
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@ballle98 @audiofreak9 @jabend @bwssytems @SchmuFoo @webdandy