Values-based management

У монографії обґрунтовано теоретичні засади і практичний
інструментарій побудови організаційно-економічного механізму мобілізації ресурсного потенціалу торговельних підприємств у системі ціннісно-орієнтованого управління їх діяльністю.
Для науковців, викладачів, аспірантів, студентів вищих навчальних закладів економічних напрямів підготовки, практичних працівників, а також для широкого кола читачів, які цікавляться проблемами розвитку торговельної діяльності в Україні.

The principal problems associated with the concept of strategic corporate management is to identify the financial and non-financial value drivers. In Value Based Management theory the main focus was on financial value drivers but today there is a serious necessity of intangible resources (intellectual capital) valuation and identification. Most studies concerning the measurement of intangible resources relates to companies in such industries as biotechnology, aerospace, computer software, cosmetics, healthcare, Internet, media, advertising, pharmaceuticals and computer industry. The main goal of this paper is to propose value drivers (ratios) that can be used in shareholder value creation process in corporation.

A compass is a relatively simple instrument based on a simple concept. With its northward facing needle, it is a consistent and true indicator of physical position as well as desired or intended direction. By placing “moral” in front of compass, we evoke a clear picture of mental processes that point a person in a particular direction in life. These processes are consistent and true indicators upon which personal belief and action can be based. But just like a compass, it can only point you in the right direction; it cannot make you go there. A Moral Compass provides a clear direction through complex ethical challenges enabling leaders with the moral courage to stand for what is right.

Context: To remain competitive, innovative and to grow, companies must change from cost-based decision-making to value-based decision-making where the decisions taken maximize software value and support company's overall value creation. Objective: The objective of this paper is to complement and expand an existing classification of value aspects within the context of product management and development with additional aspects relating to value within the context of project management and development. Method: In this study, we present the results from a snowballing literature review that focuses on software value in software project management. In the research for relevance literature we focus on software value aspects different than cost as cost is widely used in project management literature to estimate value. Results: We have identified nine primary studies in two snowball iterations. From these studies, we derived three categories of value aspects: financial, risk analysis and process improvement based on value identification.

This paper explores some of the underlying principles of the Afro-centric paradigm, encapsulated by humanistic-and communalist principles. Suggestions on how South African Modes of Leadership could be incorporated into the workplace are presented, and explored further in conjunction with the results of the workplace survey that was designed to test what makes people feel valued in the workplace. These dimensions are explored and gaps identified where the current perceived state does not match the desired or expected state. Differences between these dimensions are highlighted where possible attitudinal obstacles could be encountered, and suggestions are put forward as to how these may be overcome.

Appreciation of community connections to place is an emerging domain in heritage practice, establishing inclusive, people-centered approaches that are able to 'hold their own' within the dominant paradigm of expert and State-centered practice. It sits within the framework of values-based management. Social value has developed as an important way that concepts such as shared identity can be expressed in relation to heritage places. Globally it offers a much needed perspective, aligned with " people-centered approaches " , and with the potential to co-create understandings of values with those who hold those values. Australia's experience and leadership have been and are still key, but equally there is now the chance for an enrichment and expansion of the concepts advanced to date as others from different cultural backgrounds start to engage in this discourse. This paper explores how social value emerged in Australian heritage discourse, bringing contemporary community connections into heritage practice, examines its influence internationally by looking at selected documents, and using selected case studies to illustrate methodologies and reveal learnings draws out some key issues.

Robert K. Greenleaf’s servant leadership has become an attractive
approach for morally-motivated leaders. However, paradoxes found
in servant leadership have the potential to create confusion among
those individuals interested in its practice. To assist prospective
leaders in deciding upon whether to follow the concepts of servant
leadership, an exhaustive literature review was conducted by the
researcher to find and code definitions from servant leadershiprelated
writings. The results from the initial coding phase were the following themes: Personal Growth, Development, and Empowerment of Employees;Spiritual, Affirmational, and Ethically-Minded Approach toward Employees; Steward Dedicated to Service of Community and Placing Others First; and Traits-Based Leadership. The second round of selective coding yielded Repetitively Embracing Personal Sacrifice as its core theme. Three questions that arose from this specified theme were, “Am I willing to embrace personal sacrifice on a continual basis to practice servant leadership? If so, how do I stay motivated to sustain the concept of putting others first? If not, is there a way to
negotiate an understanding where employees are supported in the leadership approach/style I feel most comfortable using?” These self-assessing questions were recommended for connecting Greenleaf’s (1977) questions-based logic on the practice of servant leadership between his call to service and the final decision of becoming a servant
leader.

Values based vocabulary is a common language that is used in a value based society. In order to realize a global village that respects the rights of all people from different cultural backgrounds, individuals and communities need to work on the common values like respect, peace, resilience that cut across breed, birth and border. This paper celebrates the 65 mother tongues in Uganda as the basis of such a value-based society. - in Uganda.

This paper explores some of the underlying principles of the Afro-centric paradigm, encapsulated by humanistic-and communalist principles. Suggestions on how South African Modes of Leadership could be incorporated into the workplace are presented, and explored further in conjunction with the results of the workplace survey that was designed to test what makes people feel valued in the workplace. These dimensions are explored and gaps identified where the current perceived state does not match the desired or expected state. Differences between these dimensions are highlighted where possible attitudinal obstacles could be encountered, and suggestions are put forward as to how these may be overcome.

The author proves great urgency of applying of value approach in a strategic business man-agement. All factors of corporate value are presented. Also there is different classifications of factors of corporate value which were developed by
other scientists. The place of value strategy in strategic business management is researched.
The author proves that certain types of corporate value depend on main goals of corporate administration. He classifies some types of corporate value and financial indicators which correspond to them. Author defines financial methods
of corporate value management and researches the influence of applying of each of them on corporate value.

Niniejsze opracowanie przedstawia metodologię oraz praktyczne przykłady z zakresu zarządzania wartością przedsiębiorstwa, bazując na sprawozdaniach finansowych firmy z branży tekstylnej. Praca koncentruje się na ocenie projektów inwestycyjnych w przedsiębiorstwie.

Este libro aborda la valoración de empresas no cotizadas desde una perspectiva práctica, pero dentro del contexto de los fundamentos de la valoración y tomando en consideración los desarrollos más actuales existentes en el mercado y la investigación, aunque buscando siempre la sencillez y facilidad de comprensión. Su objetivo es acercar la valoración de empresas al usuario, particularmente la basada en la actualización de flujos de tesorería, cualquiera que sea la formación del lector, ofreciéndole una obra con la que poder comprender el proceso que se desarrolla en esta actividad cada día más común y útil, de manera que le ayude en sus valoraciones o a comprender e interpretar un informe de valoración.

The chairman and managing director (CMD) of Coastal Bank Ltd, Mangalore, had received a lot of complaints regarding the process of training needs identification, training evaluation as well as overall coordination of training programmes indirectly through the office of personnel administration division (PAD) headed by general manager (GM) of his bank. The CMD's office had also received a bunch of complaints regarding interpersonal conflicts arising out of attitudinal disorientation and also due to employees' inadaptability to upgrade the knowledge to the requirements of the day. Since the bank had invested thousands of dollars on training and development, expecting it to be the key instrument in transforming the skills of the employees for better work culture, the problem had to be analysed from the angle of the ineffectiveness of the training process in establishing the supportive work culture in different departments. Mr Sham Rao, CMD, called a governing council meeting where training review committee was a part, which was headed by the GM of PAD. The governing council meeting was also attended by executive director (ED) as well as GMs heading various divisions of the bank. In the meeting, they decided to consult Colaco & Co., leading consultants in India to analyse the existing training practice from the angle of training needs identification, evaluation as well as the coordination process in training and development to diagnose the problem. Colaco & Co. conducted the process of consultation and survey to detect the problems in the area of training. Consultants detected the problem areas by proposing the plumages of ideal training system as well as the training model that could be used by Coastal Bank Ltd, in particular, and any commercial bank, in general. The real problem was the total lack of coordination of the training activities which made the training a real liability. At the governing council meeting, the CMD along with the ED of the bank requested the GM of PAD to solve this problem by following the recommendations presented by Colaco & Co.

Değer bazlı sağlık hizmetleri, bireylerin ve toplumların sağlığını iyileştirmek üzere daha düşük maliyetle koordineli, uygun ve etkili bir bakım deneyimi sunma potansiyeline sahiptir. Bu potansiyeli nedeniyle hizmet üretenler, politikacılar, finanse eden kuruluşlar; geri ödemelerin, sunulan hizmetlerin hacmi yerine değere bağlayan yöntem olan değer bazlı sağlık hizmetlerini sorgulamaya başlamışlardır. Çünkü değer bazlı sağlık hizmetleri, ödeme ve objektif klinik kalite ölçütlerini birbirleriyle uyumlu hâle getirmeyi amaçlayan bir modeldir. Yani değere dayalı ödeme programları, klinik ve finansal riski, ödeme yapanlardan sağlayıcılara kaydırarak maliyetleri önemli ölçüde azaltmayı, bakım kalitesini iyileştirmeyi ve verimliliği artırmayı hedeflemektedir. Dolayısıyla sağlık hizmetinin planlanması ve sunumunda hastaya odaklanan değer bazlı sağlık hizmetinin kullanımı, tüm paydaşları geleneksel rollerinde büyük yenilikler yapmaya yönlendirmektedir. Kitap; bu hâliyle sağlık çalışanları, sağlık politika yapıcıları ile ödeme mekanizmalarına ışık tutacak bir eser niteliğindedir.

Сейчас высокую значимость имеют исследования, позволяющие оценить экономическую эффективность управления конкретным землепользованием или земельными ресурсами в целом. Ведя разговор об экономических показателях существования земельного участка нельзя обойти стороной вопросы, связанные с земельной рентой. При этом существуют современные методы управления активами, которые возможно использовать в сфере управления земельными ресурсами. Для этого нужно связать их с рентной теорией. В статье проведен литературный обзор научных публикаций, посвященных ренте. На современном этапе ученые исследуют земельную ренту, выделяют дифференциальную и монопольную ренты, но ставят под сомнения существование абсолютной ренты. По мнению автора, традиционные виды ренты следует выделять для всех категорий земель. Для разных категорий земель будут отличаться рентообразующие факторы. При использовании стоимостного подхода к управлению в сфере управления земельными ресурсами в качестве его индикаторов целесообразно использовать из видов стоимости, утвержденных законодательством: рыночную, инвестиционную и кадастровую. Доказано, что специфические индикаторы стоимостного подхода к управлению так же применимы. В статье осуществлена их связь с классической теорией земельной ренты.

Value based care, patient safety and patient centred care are emerging as key drivers in healthcare reform in Australia. In reviewing the Australian healthcare design landscape between 2000 and 2015 there is a palpable shift across Australia given growing calls for radical change and cost containment. Things have changed since early days; safety and quality benchmarks are often integrated into healthcare facility design and there is more focus on patient-centered care. Patients, however, still experience needless harm and often struggle to have their voices heard, processes are not as efficient as they could be, and costs continue to rise at alarming rates while quality issues remain. Activity based funding is driving a major paradigm shift that will help reduce unwarranted variation in patient care and outcomes.
Consultation with clinical staff early in the design of healthcare facilities  is critical to the healthcare quality improvement agenda, enhancing the care process and creating a safer environment for patients and adding value to the community.

The paper provides qualitative research based evidence on the usage of the concept of intellectual capital as the system providing indicators adding value to knowledge management initiatives within companies in Slovak republic. Data in this paper have been presented and analyzed through descriptive statistics using histograms, bar charts, statistics summaries such as average, median and standard deviation, as well as using the correlation analysis, which has allowed us to analyze the relationships among selected data. The results show that the area perceived by Slovak managers as the most important in terms of achieving company’s goals and objectives is the relational capital due to its component relationship with customers, which is followed by human capital. The structural capital with its elements optimization of processes and ICT and innovations is perceived as least important for top managers in Slovakia. This low perceived importance of organizational innovations management is critical in todays world where innovative activities, particularly generated through SMEs, are generally considered as the driving force of economic development, are developing options for future competitiveness in the form of new knowledge, and are increasing the efficiency of the economy and its ability to act.

Values and virtues have been the backbone of ancient Indian economy. Religious philosophies of India like Hinduism, Buddhism, and Jainism etc. have been imbibing individual values in the followers which were being practiced in the economic sphere also. This way India has had a practice of taking values from the micro (individual) level to the macro (economic) level. Even today, the culture of any country is denoted by the values of its citizens. The paper is an attempt to explore Jain values system from their literature and to analyze if they were having any kind of effect on their business activities. A model based on the relationship between these values and business management practices will be the research outcome of the paper. If we rediscover such successful values-based business management models and bring them into practice today, it may lie down a stone for building an honest, transparent and prosperous economy in the country which will lead to a developed economy. The western scholars have developed value-based business management model, so a comparative analysis of both the models will also be drawn to understand the differences and similarities between both the systems.

The purpose of this phenomenological research was to evaluate the self-reported, lived congruence of specified values among MBA and EMBA students. Three hundred students from the Graduate School of Business, University of Cape Town (South Africa) and the Rotterdam School of Management (the Netherlands) were asked to rank specified values and report whether they were able to live out their values at work and outside of work, as well as identify the stumbling blocks and enablers in doing so. The findings indicate that the most important values for the respondents were family, enjoyment, achievement, independence and honesty/integrity. A number of enhancer themes cut across many values: education, time, confidence and authenticity, helping others, purpose and goals, and reflection and meditation. Work and study pressure created a theme of stumbling blocks which were most prevalent in this research.

THESIS ABSTRACT
Title : PUBLIC HIGH SCHOOL PARENTS’ PERCEPTIONS ON TECHNICAL VOCATIONAL EDUCATION: BASIS FOR PARENTAL REINFORCEMENT
Researcher : NEMESIO S. CANCAN JR.
Adviser : Pedro A. Ramos, Ed.D
School : Trinity University of Asia
Degree Conferred : Master of Arts in Education
Date Completed : March 2013
Number of Pages : 93
This descriptive study determined the perceptions on technical-vocational education of selected parents of graduating high school students as basis for parental reinforcement. It included the perceptions of 260 parents on knowledge, skills and values in technical – vocational education, using a 5-point Likert scale researcher-made questionnaire. ANOVA was used to test the difference of the parents’ perceptions and their profile variables.
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As to educational attainment, 85 or 33% are high school graduate, 61 or 23% are college graduate, 45 or 17 % are non-high school graduate and 22 or 8% are elementary graduate. As to occupation, 52 or 20% are housewives; 40 or 15% are vendors/entrepreneurs; 65 or 25% are employees and 74 or 27% are in the service sector. As to family size, 132 or 51% have 3-4 children; 76 or 29% have 5 or more; and 52 or 20% have 1-2 children. For knowledge, the overall mean is 3.87, interpreted as Agree or High perceptions. For skills, the overall mean is 3.99, signifying Agree or High perceptions. For attitudes, the overall mean is 4.30, interpreted as Strongly Agree or Very High perceptions. For educational attainment, the F value is 0.456072 with an F critical value of 2.407182 which is less than the computed F; thus, the null hypothesis is accepted. As to occupation, the computed F of 2.015013 is greater than the F critical value of 1.791842, justifying the rejection of the null hypothesis. As to family size, the F value is 0.628873 which is lesser than the F critical value of 2.640001; thus, the null hypothesis is accepted. Parental support for their children’s career choice is proposed.
Based from the findings, the following conclusions are derived: Majority of the parent respondents have reached only or finished high school. Their occupation is mostly in the service sector. Majority have average family size. The parent respondents’ perceptions on technical vocational education do not differ when their educational attainment and family size are considered. The parent
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respondents’ perceptions on technical vocational education vary when their occupation is considered as test factor.
Based in the findings and conclusions, the following are recommended: School should conduct parent education seminar focused on helping parents reinforce their beliefs and perceptions on technical-vocational education. Invite successful technical-vocational education graduate or entrepreneur to talk to parents on the present demand for technical-vocational graduates. Secondary school principals should reengineer the TLE offerings to include short-term courses that are in demand based in DOLE recommendations. Provide early exposures to 1st and 2nd year students to explore technical-vocational skills. Send more Technical-Vocational Education teachers to training courses related to technical skills sponsored by DOLE and TESDA. For further research, a replication of this study is recommended, using parents from higher socio-economic status.

Este libro aborda la valoración de empresas no cotizadas desde una perspectiva práctica, pero dentro del contexto de los fundamentos de la valoración y tomando en consideración los desarrollos más actuales existentes en el mercado y la investigación, aunque buscando siempre la sencillez y facilidad de comprensión. Su objetivo es acercar la valoración de empresas al usuario, particularmente la basada en la actualización de flujos de tesorería, cualquiera que sea la formación del lector, ofreciéndole una obra con la que poder comprender el proceso que se desarrolla en esta actividad cada día más común y útil, de manera que le ayude en sus valoraciones o a comprender e interpretar un informe de valoración.

Məqalədə “dəyər əsaslı səhiyyə” nəzəriyyəsinin mahiyyəti, xarakteristikası, formalaşdırılması yolları araşdırılmış, bu zaman əsas diqqət mövzunun aktuallığının əsaslandırılmasına, problemə dair yanaşmalara yönəldilmişdir.
Məqalədə səhiyyədə dəyər anlayışının məzmunu, onun artırılması istiqamətləri, pasiyent mərkəzli xidmətlərin tətbiqi istiqamətləri, dəyər əsaslı səhiyyə xidmətlərinin göstərilməsinin zəruriliyi vurğulanmışdır.

The aim of this cross-sectional study was to assess factors associated with client satisfaction in two mental health outpatient settings in Italy and the US. Sociodemographic and clinical variables, hope, and personality characteristics were evaluated in 18-65-year-old patients who had been receiving services for at least 2 months in one of two outpatient clinics, in Italy and the US. Patients were administered: the Healthy Days Core Module, the Kessler Screening Scale for Psychological Distress, the Verona Service Satisfaction Survey, the Client Satisfaction Inventory, the Health Service OutPatient Experience questionnaire, the Herth Hope Index, and the NEO Five-Factor Inventory-3. Bivariate tests for differences between the two samples were conducted, a Satisfaction Composite z-score was computed, and a stepwise, backward elimination, multiple linear regression model-including the variables that were significantly associated with Satisfaction Composite Score in bivariate tests-was...

ABSTRACT   
55.06 – Logic of Values-Based Inquiry for Decision-Making       
© Copyright Daniel Raphael 2020 USA

This very brief paper will show readers how to use the simple logic of radical reductionism to simplify highly complex social problems, (social complexities).  The benefit is to see social complexities in simplified terms so that we see potential solutions more easily.  The key, of course, is to have solid, predictable, and established criteria to develop those solutions; and that is where the seven values that are innate and organic to all people come in.  The same applies to their subsequent ethics and morality. 

What this process does is similar to the simple mathematics process of factoring of numbers.  For example, the number 12 can be factored several ways:  12x1, 6x2, 3x4, and 3x2x2.  It doesn’t matter if someone in Bangkok, Thailand or Brisbane, Australia factors the number 12, the results will be consistent.  The reason there is always consistency is because the ten numbers, 0-9, are accepted worldwide and have been for centuries.  The operations of addition, subtraction, multiplication and division have been used as long.  These four operations have specific rules for their use with the ten numbers.  The combination of numbers, operations, and rules provide for predictable results regardless of who or when they are used. 

*  Now, let us take a small leap of logic.  This small paper will use the seven values that are innate and organic to all human beings as the basis for a values based logic of inquiry into complex social problems.  Just as there are rules for the four mathematical operations, there are rules for using the seven values.  Those rules are contained in the ethic and morality that are generated from those seven values. 

***  We appreciate these seven values as providing predictable outcomes when the rules of their ethic and morality are applied.  Here’s where this becomes interesting.  With a bit of ingenuity, 1) these values can be used as constants; 2) their subsequent ethic and morality provide the rules for, 3), the operations of discernment and decision-making for ethical and moral determinations.  These three elements provide the foundation for writing computer code for computer software to guide human and organizational decision-making in the fields of material sustainability and social sustainability.  This offers the Artificial Intelligence industry an inherent answer to the technobabble now used to explain coding ethics into computer programs.  Once the code for new computer programs has been written and proven, they can be used in any and all human interactions that need ethical and moral clarifications.  ##

The aim of this cross-sectional study was to assess factors associated with client satisfaction in two mental health outpatient settings in Italy and the US. Sociodemographic and clinical variables, hope, and personality characteristics were evaluated in 18–65-year-old patients who had been receiving services for at least 2 months in one of two outpatient clinics, in Italy and the US. Patients were administered: the Healthy Days Core Module, the Kessler Screening Scale for Psychological Distress, the Verona Service Satisfaction Survey, the Client Satisfaction Inventory, the Health Service OutPatient Experience questionnaire, the Herth Hope Index, and the NEO Five-Factor Inventory-3. Bivariate tests for differences between the two samples were conducted, a Satisfaction Composite z-score was computed, and a stepwise, backward elimination, multiple linear regression model—including the variables that were significantly associated with Satisfaction Composite Score in bivariate tests—was built. From July 1, 2015 to April 30, 2016, 184 patients (121 in Foligno, 63 in New York City) were enrolled in the study. Predictors of client satisfaction included: receiving services in New York City, being older, having lower educational attainment, having inner positive readiness and expectancy as well as interconnectedness with self and others, and high scores on the agreeableness personality domain. Interestingly, diagnosis and treatment characteristics did not influence satisfaction. Client satisfaction with outpatient mental health services is mainly influenced by sociodemographic characteristics and personality factors more than clinical variables or patterns of care. These findings could have implications regarding trends toward value-based payment models.

In order to grasp the essence of corporate social responsibility (CSR), one have to take into account expectations that society sets against a company. Globalization and inter- nationalization of markets make firms to operate in different types of cultures or even in cross- cultural surroundings. In these various cultures or countries the expectations and ideas about the company’s role in the social environment may differ. This is related to the values that are embedded in cultural and socio-economic systems in each country, which determine the spe- cific way of perceiving CSR.
The article focuses on the influence of cultural values on perception of CSR and conse- quences that the cultural diversity implies on a socially responsible management.

Este libro aborda la valoración de empresas no cotizadas desde una perspectiva práctica, pero dentro del contexto de los fundamentos de la valoración y tomando en consideración los desarrollos más actuales existentes en el mercado y la investigación, aunque buscando siempre la sencillez y facilidad de comprensión. Su objetivo es acercar la valoración de empresas al usuario, particularmente la basada en la actualización de flujos de tesorería, cualquiera que sea la formación del lector, ofreciéndole una obra con la que poder comprender el proceso que se desarrolla en esta actividad cada día más común y útil, de manera que le ayude en sus valoraciones o a comprender e interpretar un informe de valoración.