ShadowPay Reviews

684  Great
TrustScore 4 out of 5

3.9

In the Gaming service Provider category

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Reviews3.9

684 total


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Rated 5 out of 5 stars

Good site, I recommend

The mechanism of shadowPay it is lightweight, with good system of refund in case you did not complete your trade with a specific seller.
The deposit went smooth, they have a good experience overall.

Date of experience: January 10, 2025

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

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Rated 1 out of 5 stars

I am having trouble with my Trade URL…

I am having trouble with my Trade URL it doesn't work it says outdated and every time I click a new one it still doesn't work, I got my money stolen

Date of experience: January 10, 2025

Reply from ShadowPay

Hello!
Your steam account has trade restrictions. That's why you get this error. Contact our support agents for help


Rated 4 out of 5 stars

Shadowpay is a pretty good website where you can buy skins.

I have bought skins from shadowpay for a long time and everything has worked flawlessly with few problems every once in a while, such as getting ip randomly ip banned for few hours and so on. Otherwise great place to buy.

Date of experience: December 01, 2024

Reply from ShadowPay

Hello!
Most likely, you have been banned for exceeding the number of ShadowPay requests per second. For security reasons, our system has banned you. Please contact our support or leave your email here so that we can contact you and help.
UPD: We are happy that your issue is solved. If you require additional assistance, please let us know. We are always happy to help


Rated 5 out of 5 stars

Site is actually great but....

Site is actually great, but the only thing i dont understand is why i got IP banned on both my PC and my Phone as soon as i had 2 pending withdrawals. Ive used the site for an entire year without this problem but as soon as i have 2 pending withdrawals i suddenly get IP banned on both my PC and Phone???


I would like you to remove both of the IP bans asap.
Please provide me with a support email i can contact you on since i CANNOT open your support website since im IP banned there aswell.

Help please!

Edit: Got help within an hour and the ip ban was lifted, thanks for fast help! ++++++


Date of experience: November 09, 2024

Reply from ShadowPay

Hello!
Sorry for this inconvenience, but you should be able to open a support website in such a case. Kindly ask you leave a contact email here

UPD: Thanks for your feedback! We are happy that you were satisfied with our service!


Rated 5 out of 5 stars

Bought a couple of skins and went…

Bought a couple of skins and went flawless. Changed some stuff on my steam account and it would not let me trade. Reached out to support and helped me figure out the issue and got me back to rolling. Great all around site.

Date of experience: December 14, 2024

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

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Rated 5 out of 5 stars

trusted site in perspective

trusted site in perspective. Haven't had any issues with withdrawals yet. The only weak point is the slightly high commissions.

Date of experience: November 20, 2024

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!


Rated 1 out of 5 stars

Fake Item Listings

Many items are listed with low prices, but are in fact fake and cannot actually be bought. You will just get a message reading: "Trade cancelled", "Buyer offline", or some other "Error".

Date of experience: October 12, 2024

Reply from ShadowPay

Hello!
We are very sorry that you have encountered such a situation.

We would like to inform you that our project works through p2p exchange between users and anyone can place their items for sale.

Thus, sometimes situations arise where the seller may be offline or change his mind about selling the item.
A huge number of new offers appear on our project every day and we assure you that you will be able to find the item that interests you.
Please leave your contact information for additional investigation

Waiting for your reply


Rated 5 out of 5 stars

Websocket

I don’t know how to use websocket so I asked support for help. Support quickly help me. Then I found out that their websocket is returning significantly lower prices compare with their prices displayed on the website. So I reported it to the support. Honestly I didn’t expect they will fix it, but I was pleasantly surprised they actually after 3 days fixed it.

Date of experience: July 30, 2024

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied


Rated 5 out of 5 stars

Using ShadowPay from summer 2023 and…

Using ShadowPay from summer 2023 and already sold for 50 k usd. Good market with crypto and card withdraw, great support which solve any request like increasing withdrawal limit. Fast transaction like 5-10 min. Opportunity to instant sell skins for lower price. Definitely recommend for sellers and buyers.

Date of experience: July 18, 2023

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied

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Rated 1 out of 5 stars

IP BANNED FOR BUYING SKINS 😂

Wow i was buying skins without problem and than boom ip ban. Very nice shadowpay you let me deposit money but when i try to buy something you give me this amazing suprise. Now i will have to spend hours trying to resolve this without any compensation thank you very much shadowpay.

Date of experience: July 23, 2024

Reply from ShadowPay

Hello!
We apologize for the inconvenience. Most likely you received a ban for exceeding the limit of requests per second to ShadowPay. Leave your email or contact our support agents https://support.shadowpay.com/en so that we can remove the ban

UPD:
Unfortunately, you did not provide contact information


Rated 5 out of 5 stars

Quick and easy

Very reliable marketplace. Withdrawing balance isnt an issue, and in my experience the process doesn't ever take longer than a week even via PayPal. Items you put on the marketplace are sold nearly insantly thanks to the amount of people already on the site. Support is swift with answers to virtually any question. Commissions are fair for the service. Great all around.

Date of experience: October 19, 2023


Rated 2 out of 5 stars

It worked in overall but prices aren't real

It worked in overall but prices of items are overpríced, there were issues with withdrawing the money, felt like it was scam until finally received money... But most prices aren't real keep that in mind.

Date of experience: September 16, 2024

Reply from ShadowPay

Hello!
Thank you for the feedback.
Prices are set by sellers, we have a large selection of items and a wide variety of prices. You can always find a skin to your liking


Rated 4 out of 5 stars

I regularly use the ShadowPay website

I regularly use the ShadowPay website, and it's my favorite platform for selling items. It would be great if there could be a longer approval process or a different system in place after an item is sold. Additionally, it would be beneficial if lower withdrawal fees were considered. Thank you.

Date of experience: November 01, 2022

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Rated 5 out of 5 stars

Recommended

I was quite surprised by the experience of using this site.

Good prices, a variety of choices, easy to purchase items, convenient selling utilities & an intuitive and detailed UI, great for exploring the market.
If a trade gets cancelled, you immediately get refunded on your items or money, nothing shady there.
Haven't tried withdrawing funds thus far, so no opinion on that aspect, although I've read some good reviews about it.

Overall, I can only recommend using the platform based on my experience as of writing this review. If anything changes, I'll make sure to update it as well.

Date of experience: April 18, 2023

Reply from ShadowPay

Hello!
Thank you very much for your opinion, it is important for us!
Best Regards, ShadowPay team


Rated 1 out of 5 stars

SCAM

I deposited $10 to buy some skins in rust, when I go to buy them it tells me that I need to enter my steam trade url, I enter it and it tells me that it is outdated, even though I restarted it and also no one answers the support(UPDATE)I have been banned from the website for no reason
Request #38449 is my ticket read it


Date of experience: July 06, 2024

Reply from ShadowPay

Hello!
Most likely you contacted us outside of business hours. This error indicates that trade restrictions have been imposed on your Steam account. For more detailed information, contact our support or leave your email here

UPD: Could you please provide a ticket number?
UPD2: Our support agents have already answered you, unfortunately, our risk department has decided not to unblock your account. To get your money back you should request a chargeback from your bank


Rated 5 out of 5 stars

It was a great experience

It was a great experience , at first i was afraid to deposit skins because i have had bad experiences with skins and got scammed before , but shadowpay is great and easy to proceed.
Their online support is the best, i sold an expensive knife for 5 minutes and the day after the money got in my bank account . Fast, safe and low commissions.
Would recommend 10/10.

Date of experience: September 18, 2023


Rated 4 out of 5 stars

Recommended

Usually, I don't write reviews, but I feel it's necessary to leave feedback about this platform. I've been using Shadowpay for over a year now. I must commend the website structure; it's easy to use this platform. Withdrawal of funds is quite straightforward and secure, so there are no issues with cashing out. Skins are delivered within a few minutes, which is unmatched!

However, I have some observations. There are two major shortcomings:

Betting systems: Often, I want to purchase certain items at my desired price, and for that, such a system would be necessary.
The biggest downside is the lack of bulk buy options. For example, if you want to buy 100 cases, you have to sweat it out and click on each box separately...
When buying 50 items (50 being the maximum limit), purchasing is a relatively lengthy process because each item is bought individually, so completing a full basket purchase takes about ~2 minutes (though it could be instantaneous).

Date of experience: February 17, 2024

Reply from ShadowPay

Hello!
Thank you for your feedback, we have passed on your wishes to our team
Best Regards, ShadowPay team

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Rated 5 out of 5 stars

Everything worked great

There weren't any problems with the site except for when you try to buy an item, it disappears, which can be very annoying. Although I wish it were easier to find promo codes, when you deposit, everything was fine.

Date of experience: August 30, 2023


Rated 4 out of 5 stars

Website works poorly

No real serious problems, however the site runs terribly sometimes. Shopping cart getting empty for no reason, prices change the moment you add something to the cart, and before buying anything you have to confirm an email, which wouldnt be a problem if the emails werent sent hours later with already expired links :|

Date of experience: June 29, 2023

Reply from ShadowPay

Hello!
Thank you for the feedback?
Can you create a ticket here?
https://support.shadowpay.com/en


Rated 5 out of 5 stars

Helpful customer support!

Im reviewing the customer support , They are very helpful , instructing you thorough every problem.
I can not trade yet on the site but i will look forward to trying it.

Date of experience: July 08, 2024

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied