MCQ Question Bank On It & Ites Industry

Introduction to IT & ITeS Industry MCQs
1. ICT stands for:

a) Information and Communication Technology
b) Information and Communication Terminology
c) Information and Common Technology
d) Information to Communication Technology
2. ITeS stands for:

a) Information Technology enabled Service
b) Information Technology end Service
c) Information Technology enabled Server
d) None of the above
3. Computer takes data as ____ processes it and produces the results as

____
a) output, input
b) input, output
c) Both a. and b.
d) None of these
4. Raw facts and figures is called ____

a) information
b) data
c) processed data
d) None of these
5. Result of data processing is called ____

a) data
b) information
c) raw data
d) None of these
6. Which of the following are benefits of IT in business?

a) IT helps in reaching more potential customers
b) IT provides better service to customers
c) Both a) and b)
7. ITeS is also called ____ that cover the entire operations which exploit
Information Technology for improving the efficiency of an organisation.
a) web-enabled services
b) remote services
c) both a. and b.
d) None of these
8. Information Technology that enables the business by improving the

quality of service is ____
a) IT
b) ICT
c) ITeS
d) None of these
9. BPO stands for ____

a) Business Process Out
b) Busy Process Outsourcing
c) Business Process Office
d) Business Process Outsourcing
10. BPM stands for ____

a) Business Process Manager
b) Business Process Management
C) Business Protocol Management
11. What term describes the sector that utilizes Information Technology
to improve service quality?
A) Technological Development
B) Information Technology enabled Services (ITeS)
C) Telecommunication
D) Traditional Services
12. How does Information Technology (IT) contribute to business

operations?
A) By reducing efficiency
B) By increasing manual tasks
C) By improving customer service
D) By eliminating technology
13. What role does Business Process Outsourcing (BPO) play in the IT
sector?
A) Reducing business complexity
B) Increasing manufacturing costs
C) Optimizing business performance
D) Limiting governmental interventions
14. Which category includes organizations that operate both domestically

and globally, serving external clients?
A) Global In-house Centers (GIC)
B) Indian Service Providers (ISPs)
C) Multinational Companies (MNCs)
D) Local Government Agencies
15. In which sector has Information Technology made a significant

impact according to the content?
A) Construction
B) Science and engineering
C) Traditional communication
D) Financial services
16. What is a primary function of Information and Communication

Technology (ICT) in education?
A) Enhancing entertainment in classrooms
B) Conducting administrative tasks
C) Improving teaching-learning experiences
D) Managing agricultural production
17. How does IT contribute to the healthcare sector?

A) By managing agricultural production
B) By conducting legal proceedings
C) By monitoring patients' conditions
D) By reducing technological advancements
18. What impact does IT have on government operations?

A) Increasing paperwork
B) Reducing transparency
C) Simplifying processes through e-governance
D) Limiting citizen access
19. What distinguishes Information Technology enabled Services (ITeS)
from traditional services?
A) Lower efficiency compared to traditional services
B) Focus on improving service quality through IT
C) Exclusive reliance on traditional communication methods
D) Higher costs than traditional services
20. Which area heavily relies on IT for complex scientific calculations and
simulations?
A) Agriculture
B) Construction
C) Science and engineering
D) Retail industry
21. What role does IT play in modern educational settings?

A) Limiting access to educational resources
B) Enabling e-learning and digital content delivery
C) Reducing teacher-student interaction
D) Eliminating traditional classrooms
22. Why is the BPO industry significant in India?

A) It focuses solely on domestic clients
B) It reduces job opportunities
C) It contributes to economic growth and employment
D) It limits technological advancements
23. What distinguishes Multinational Companies (MNCs) from Indian

Service Providers (ISPs) in the IT sector?
A) MNCs focus on global operations while ISPs are local
B) ISPs do not use IT in their operations
C) ISPs focus only on government contracts
D) MNCs do not invest in technology
24. How does IT contribute to business efficiency?

A) By increasing operational costs
B) By reducing customer engagement
C) By streamlining operations and reducing costs
D) By limiting market reach
25. What are the advantages of using ICT in government services?
A) Decreased transparency
B) Increased bureaucracy
C) Improved service delivery and citizen access
D) Limited public engagement
26. What role does IT play in banking operations?

A) It does not affect banking operations
B) It enhances security but not efficiency
C) It enables online transactions and digital banking
D) It increases manual paperwork
27. What does CAD stand for in the context of computer technology?
a) Computer Analysis and Design
b) Computer-Aided Design
c) Centralized Architecture Design
d) Controlled Algorithmic Design
28. CAM stands for:

a) Computer-Aided Manufacturing
b) Centralized Automated Management
c) Controlled Algorithmic Manufacturing
d) Computer Analysis and Management
29. The term "CAT” in medical imaging stands for:

a) Cardiovascular Axial Tomography
b) Computerized Axial Tomography
c) Cranial Axial Technology
d) Critical Analysis Tomography
30. MRI scan refers to:

a) Magnetic Reasoning Imaging
b) Magnetic Resonance Imaging
c) Medical Radiographic Imaging
d) Master Radiologic Imaging
31. EEG scan stands for:
a) External Eye Gaze
b) Enhanced Electron Generation
c) Electro-encephalography
d) Excess Energy Gathering
32. ECG stands for:

a) Electro-cardiogram
b) Essential Cardiac Graph
c) Enhanced Cardiovascular Guidance
d) Excess Cardiac Generation

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Introduction to IT & ITeS Industry MCQs

1. ICT stands for:

2. ITeS stands for:

3. Computer takes data as ____ processes it and produces the results as

4. Raw facts and figures is called ____

5. Result of data processing is called ____

6. Which of the following are benefits of IT in business?

8. Information Technology that enables the business by improving the

9. BPO stands for ____

10. BPM stands for ____

12. How does Information Technology (IT) contribute to business

14. Which category includes organizations that operate both domestically

15. In which sector has Information Technology made a significant

16. What is a primary function of Information and Communication

17. How does IT contribute to the healthcare sector?

18. What impact does IT have on government operations?

21. What role does IT play in modern educational settings?

22. Why is the BPO industry significant in India?

23. What distinguishes Multinational Companies (MNCs) from Indian

24. How does IT contribute to business efficiency?

26. What role does IT play in banking operations?

28. CAM stands for:

29. The term "CAT” in medical imaging stands for:

30. MRI scan refers to:

32. ECG stands for:

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