Pricing
For questions about pricing or to schedule a demo please reach out to us at [email protected].
| Cloud Hosted | Self Hosted | |||||
|---|---|---|---|---|---|---|
| Free1 | Production2 | Premium3 | Enterprise | Community5 | Enterprise | |
| Pricing | Free | $2,000/mo | $6,000/mo | Contact us | Free | Contact us |
| Standard BAA | ✔️ | ✔️ | ✔️ | ✔️ | ||
| Standard MSA | ✔️ | ✔️ | ✔️ | ✔️ | ||
| FHIR Resources Stored7 | 500 | 50,000 | 250,000 | Contact us | Contact us | |
| Bot Invocations8 | None | 5,000/mo | 25,000/mo | Contact us | Contact us | |
| Emails Sent | None | 500/mo | 2500/mo | Contact us | Contact us | |
| Open Onboarding | Testing only | ✔️ | ✔️ | ✔️ | ✔️ | |
| Custom Domains | None | 1 | 5 | Contact us | Contact us | |
| UMLS Terminology | ✔️ | ✔️ | ||||
| Dedicated Infrastructure | Contact us | |||||
| Communications | ||||||
| Websocket Subscriptions11 | ✔️ | ✔️ | ✔️ | |||
| Concurrent Connections | 2000 | Contact Us | Contact Us | |||
| Integrations | ||||||
| Lab/Diagnostics | ✔️ | ✔️ | ✔️ | |||
| Medications/eRx | ✔️ | ✔️ | ✔️ | |||
| HL7 Integration Engine | ✔️ | ✔️ | ||||
| Support | ||||||
| Channels | Discord GitHub | Discord (SLA) GitHub (SLA) | Private Slack | Contact us | Discord GitHub | Contact us |
| Shared Roadmap | ✔️ | ✔️ | ||||
| Security | ||||||
| Google Auth | ✔️ | ✔️ | ✔️ | ✔️ | DIY | Contact us |
| Required Auth Methods9 | ✔️ | ✔️ | ✔️ | DIY | ✔️ | |
| External Identity Providers13 | 1 | 2 | Contact Us | DIY | Contact Us | |
| WAF Blocking | ✔️ | ✔️ | ✔️ | ✔️ | DIY | ✔️ |
| IP Address Restrictions | ✔️ | ✔️ | DIY | ✔️ | ||
| SCIM Administration | ✔️ | DIY | ✔️ | |||
| Access Policies | Testing only | 3 | 10 | Contact us | DIY | Contact us |
| Observability | ||||||
| Log Streaming | ✔️ | DIY | ✔️ | |||
| CISO Dashboard | ✔️ | ✔️ | ||||
| Compliance10 | ||||||
| SOC 2 | ✔️ | ✔️ | ✔️ | ✔️ | Contact us | |
| CLIA/CAP | Contact us | Contact us | ||||
| ONC | ✔️ | Contact us | Contact us | |||
| Audit Support12 | ✔️ | ✔️ | ||||
| Sign Up | Start Now | Start Now | Contact Us | Contact Us | ||
Notes
- Free: recommended for prototyping or learning.
- Production: recommended for production use, e.g. treatment of patients or conducting research.
- Premium: recommended messaging heavy and integration heavy use cases.
- Enterprise: recommended for institutions with complex workflow, integration or data requirements. Read more details on our Enterprise offering page.
- Community: refers to self-hosting the Medplum application.
- Enterprise Self-Hosted: recommended for those who must host the application on their own cloud infrastructure.
- FHIR Resources Stored: Data usage refers to the creation of FHIR Resources. This figure is cumulative. For Premium, Communication resources that are generated as part of messaging are not included in the resource cap shown.
- Bot Invocations: refers to custom logic written by customers to execute their workflow. Automation documentation and integration are a good place to learn more.
- Required authentication methods: Organizations can require that all logins at their domain go through their identity provider of choice.
- Compliance: Many complex compliance scenarios can be supported with this infrastructure. You can read more on the compliance page.
- Websocket Subscriptions: maximal number of concurrent websocket subscriptions available.
- Audit Support: receive support during common audits common in health system and payor partnerships.
- External Identity Providers: connect your Okta, Azure SSO, Auth0 or other oAuth based identity provider.