Purchasing terms and conditions

You can safely and easily order your wallpaper by Happywall AB (SE556926632201).

Wallpapers purchased on the website is manufactured by Happywall factory in Sweden and sent without intermediaries to you or your business.

Order confirmation

Once we receive your order, we will send you a confirmation e-mail with information about your order. Make it a habit to always check your order confirmation so that everything looks OK. If you have any questions or concerns, please contact our customer service immediately. Please save the order confirmation which includes your order number in case you need to contact us. If you would like to cancel or change your order, please get in touch with our customer service as soon as possible.

Shipping method and delivery times

UPS Express
Delivery time: 2-7 working days depending on where you live.
Sent directly to your house or business in your country.
Subject to any delays in shipping companies.
The cost excludes import taxes which depend on your country.
US customers will be charged an additional $11 in customs fee by UPS.

Payment Options

Debit Card / Credit Card
We accept VISA and MasterCard.

Returns & Complaints

We sell all products with a one year guarantee and three year right of complaints in accordance to the Swedish Consumer Purchases Act (1990:932). All warranties apply in Sweden. The product guarantee covers only the initial error, i.e., errors contained in the product upon delivery. Faulty or damaged products upon arrival are returned and exchanged free of charge.

We will not replace any additional costs that may arise due to a product is damaged, faulty or defective, such as extra work, materials or the like. It is up to the customer to check the product before installing it. We do not reimburse for faulty installations. If any dispute arises, the public complaints committee recommendations will be followed.

For returns or complaints, please contact customer service at [email protected].

Use of personal data

Through your order you agree that Happywall store and use information about your purchases as well as the contact information you provide. The data is stored and used to enable us to fulfill our commitment to you, and better able to satisfy your needs as a customer and provide you with better service. The data is stored and also used for information and marketing purposes. This means that Happywall, unless you in writing objected to it, may use your personal information to contact you by email with newsletters, by SMS, email or direct mail.

We treat your personal information with the utmost care and ensure that your customer data is only used by Happywall. Happywall will not, without your consent, pass on your contact details unless it is required by law, if it is necessary for your order with us or if it is needed to protect the rights and properties of Happywall.

Payment Security

We offer a secure card payment with all major credit and debit card brands, in collaboration with the payment provider Stripe. Happywall never handles or saves any card details.
More information can be found on Stripe's website.

Information about cookies

This website uses a so-called session cookie to keep track of users so that the server will not confuse customers shopping carts and the like. It's not a permanent cookie but is only session-based, and it is removed directly after visits. The cookie does not store any information about users.

Happywall AB
Mariedalsgatan 7
503 38 Borås
Sweden

info[at]happywall.com

SE556926632201