Welcome to Fortinet

Register now to get software updates and renewal and end-of-life notifications. Plus, this will enable timely technical resolution and hardware replacement.

Read our getting started guides for a smooth deployment.

Check out our free training resources to help you optimally design, deploy, and manage your devices.

Join our community to leverage our knowledge base and the expertise of thousands of technical experts who can help you along your journey.

If you need additional help, locate a partner or review our services portfolio and engage with your account manager to help meet your specific requirements.

Fortinet offers various channels to engage with our customer support team. Check out our service description document for more details.

For critical issues (Priority 1 or 2) contact our customer support to get timely help.

For non-technical questions, visit our Support Portal to view bulletins and manage assets.

For quick help with common support questions, check out our community portal.

For Priority 3 or 4 issues, open a web ticket or use our chat service.

Want to know how to use the support portal? Click here for details.