Generative AI Agent Use Cases
We enable businesses across multiple industries to leverage the full capabilities of modern, generative AI via teams of AI agents — from self-serve analytics to chatbots, market research, customer service and more.
Self-Service Analytics
Problem
AI agents powered by large language models have the potential to democratize self-service analytics for users across various industries and applications. These AI agents can function as a team of experts in data and analytics, capable of comprehending natural language queries, assisting with data retrieval, automating the generation of insights, reports, and visualizations, all while continuously learning from user interactions. This approach empowers a broader user base to engage with data and analytics tools through conversational interfaces, making the process user-friendly and accessible.
When implementing these 'talk-to-data' capabilities, it is crucial to establish an effective operational framework for AI agents that grants them a degree of autonomy while ensuring compliance with predefined guardrails. These guardrails serve to control costs and maintain quality control to prevent incorrect outputs, mitigate the risk of introducing biases or other harmful responses, and prioritize data security.
Solution
Council presents a robust framework that simplifies the implementation of advanced AI agent use cases. Its unique control flow approach effectively directs the execution of agent teams, diligently validating and filtering results to ensure the delivery of high-quality outputs that precisely match the specific needs and requirements of businesses and products. This, in turn, empowers self-service analytics, enabling users to harness the full potential of AI agents to analyze data and generate valuable insights with ease
Integrated Application Chat
Problem
The deployment of AI assistants entails significant risks if done without responsible oversight. These systems can exhibit issues such as hallucinations, misinterpretation of prompts, and inconsistent responses. When integrated into applications using overly simplistic approaches, errors can accumulate, potentially resulting in real-world applications that exhibit harmful biases, foster unwarranted user trust, or operate without adhering to common-sense constraints.
Furthermore, businesses face additional challenges when integrating language models, including the customization of models for specific use cases, handling custom datasets, and addressing deployment and operational complexities. These complexities involve managing issues such as latency, cost control within budget constraints, and ongoing evaluation to ensure optimal performance
Solution
Council's framework empowers businesses to swiftly create tailored generative AI applications with collaborative agents, harnessing the full potential of Large Language Models (LLMs) customized for specific application requirements and seamlessly integrated with corporate documents and datasets. Council's inherent approach to control flow and human oversight is instrumental in risk mitigation, budget compliance, and the reliable completion of tasks. Council facilitates the robust deployment and monitoring of generative AI models, ensuring their operation with confidence and precision.
Market Research
Problem
Knowledge workers stand to gain significant advantages from AI agent teams fueled by generative AI models, automating market research tasks. These AI agents are capable of web scraping to locate relevant sources, condensing research findings, and iterating until a desired outcome is reached. Nonetheless, current solutions often lack the ability to effectively coordinate collaborative AI agent teams for optimal efficiency, provide necessary operational guidelines, establish budget constraints, and maintain control over the quality of results.
Solution
The Council framework empowers autonomous research through collaborative agents. Agents built with Council utilize Large Language Models (LLMs) to strategize tasks and systematically perform and consolidate market research. Council facilitates this process by offering the operational framework that enables agents to collaborate, iterate, and assess in order to attain the optimal outcome within budget constraints, all while maintaining control and oversight.
Automated Customer Support
Problem
A fundamental challenge with basic customer support bots that do not harness the capabilities of large language models is their dependency on rigid, rule-based systems. These systems often struggle to consistently comprehend customer needs and frequently demand extensive manual upkeep. Moreover, these bots often lack the ability to grasp customer sentiment or offer considerate responses that reflect customer emotions. As a result, many interactions are ineffective, leaving customers unsatisfied and desiring a more effective solution.
Solution
Customer support chat agents developed using Council harness cutting-edge Large Language Models (LLMs) and Council's collaborative AI agent approach, with each agent specializing in specific tasks. They excel at incorporating customer sentiment and user data to deliver highly efficient, context-aware automated customer service. Council's framework establishes essential safeguards, ensuring that agent outputs remain within predefined boundaries, thereby preventing chatbots from generating hallucinated results, biases, or other potentially harmful content during support conversations.
Council simplifies the process of automatically integrating pertinent business datasets, including documentation, user history, and application context. This automation reduces the need for manual data maintenance and business rule updates. AI agents created using Council possess the capability to generate code for data analysis and seamlessly incorporate insights derived from data into their responses.
We work with clients on ideation, education, adoption, implementation and support, from an AI product idea to a scalable, affordable deployment.
