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Shipping policy

 

All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 

Domestic Shipping Rates and Estimates

 

Some orders do ship for free, however, any shipping charges for your order will be calculated and displayed at checkout. 

 

In-store pickup

 

You can skip the shipping fees with free local pickup at our Pflugerville, Texas location. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 24 hours (usually same day). We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 9am-5pm on Monday-Friday. Please have your order confirmation email with you when you come.

 

International Shipping

 

We do not currently offer international shipping.

 

How do I check the status of my order?

 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.

 

Refunds, returns, and exchanges

 

Please view our returns page here: https://utvraceshop.com/pages/returns