Dinçer et al., 2019 - Google Patents

An integrated stochastic fuzzy MCDM approach to the balanced scorecard-based service evaluation

Dinçer et al., 2019

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Document ID
16231383037246087265
Author
Dinçer H
Yüksel S
Publication year
Publication venue
Mathematics and Computers in Simulation

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The purpose of the study is to analyse the balanced scorecard (BSC)-based evaluation of the new service development (NSD) in Turkish banking sector. The proposed model includes fuzzy ANP (FANP), Monte Carlo Simulation, fuzzy TOPSIS (FTOPSIS), and fuzzy …
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    • G06Q10/00—Administration; Management
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