Nguyen et al., 2023 - Google Patents

Building a chatbot system to analyze opinions of english comments

Nguyen et al., 2023

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Document ID
1044724741900572757
Author
Nguyen H
Tan N
Quan N
Huong T
Phat H
Publication year
Publication venue
Информатика и автоматизация

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Snippet

Chatbot research has advanced significantly over the years. Enterprises have been investigating how to improve these tools' performance, adoption, and implementation to communicate with customers or internal teams through social media. Besides, businesses …
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Classifications

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    • G06F17/00Digital computing or data processing equipment or methods, specially adapted for specific functions
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    • G06F17/27Automatic analysis, e.g. parsing
    • G06F17/2765Recognition
    • G06F17/277Lexical analysis, e.g. tokenisation, collocates
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06FELECTRICAL DIGITAL DATA PROCESSING
    • G06F17/00Digital computing or data processing equipment or methods, specially adapted for specific functions
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    • G06F17/27Automatic analysis, e.g. parsing
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    • G06F17/271Syntactic parsing, e.g. based on context-free grammar [CFG], unification grammars
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    • G06F17/3061Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F17/30634Querying
    • G06F17/30657Query processing
    • G06F17/30675Query execution
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    • G06F17/2872Rule based translation
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06FELECTRICAL DIGITAL DATA PROCESSING
    • G06F17/00Digital computing or data processing equipment or methods, specially adapted for specific functions
    • G06F17/20Handling natural language data
    • G06F17/28Processing or translating of natural language
    • G06F17/289Use of machine translation, e.g. multi-lingual retrieval, server side translation for client devices, real-time translation
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06FELECTRICAL DIGITAL DATA PROCESSING
    • G06F17/00Digital computing or data processing equipment or methods, specially adapted for specific functions
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    • G06F17/2809Data driven translation
    • GPHYSICS
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    • G06F17/30705Clustering or classification
    • G06F17/30707Clustering or classification into predefined classes
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    • G06F17/00Digital computing or data processing equipment or methods, specially adapted for specific functions
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    • G06F17/21Text processing
    • G06F17/22Manipulating or registering by use of codes, e.g. in sequence of text characters
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    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
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    • G06Q50/00Systems or methods specially adapted for a specific business sector, e.g. utilities or tourism
    • G06Q50/10Services
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