WO2010139167A1 - Expert support application system platform for government affair and business affair decision-making and its construction method - Google Patents

Expert support application system platform for government affair and business affair decision-making and its construction method Download PDF

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Publication number
WO2010139167A1
WO2010139167A1 PCT/CN2009/075688 CN2009075688W WO2010139167A1 WO 2010139167 A1 WO2010139167 A1 WO 2010139167A1 CN 2009075688 W CN2009075688 W CN 2009075688W WO 2010139167 A1 WO2010139167 A1 WO 2010139167A1
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data
network
decision
security
platform
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PCT/CN2009/075688
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French (fr)
Chinese (zh)
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单强
贺文
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深圳市脑库计算机系统有限公司
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management

Definitions

  • the invention relates to the field of intelligent decision support application technology, in particular to an expert support application system platform technology for government business decision-making, in particular to an expert support application system platform for government business decision-making and a construction method thereof.
  • Gaoming's decision-making should actively conform to the requirements of the era of knowledge economy, adopt advanced decision-making methods, gain insight into the development trend of things, build high-rise buildings, and assess the situation, and then strategize and win thousands of miles away.
  • the new era puts forward higher requirements for the scientific and democratic decision-making of leaders.
  • the problems of "the quality of the leader” and “the advantages and disadvantages of the decision-making mechanism” are more and more eye-catching, and the decision-making situation is even more severe.
  • the process of scientific decision-making is far from a process of raising a hand, not a leader's "being" behavior, but a rational, systematic, and legal process.
  • This programmatic process generally goes through four main phases. First, ask questions, establish decision-making goals; second, collect information, formulate alternatives; third, evaluate analysis, optimize decision-making programs; fourth, implement decision-making programs, and track, feedback, correct, and improve.
  • the government business decision-making expert support application system platform is an expert system based on the government e-government network and the Internet. It uses advanced computer and information technology to integrate expert intelligence participation and external decision support through careful decision-making consultation activities.
  • the system (DSS) forms a broad, face-to-face, intuitive decision support system platform. It is positioned to achieve daily, close contact and communication between government departments, business enterprises, social consulting organizations, experts and researchers. It is an indispensable part of government e-government decision-making and corporate business consulting.
  • DSS decision support system
  • DSS has more research on decision-making objects, but there is no relationship between decision makers and DSS.
  • Deep research not to mention organizational design and business process reengineering that are closely linked to the analytical process
  • the object of the present invention is to provide an expert support application system platform for government business decision-making and a construction method of the platform, which is based on network consulting interaction and information security, and takes data acquisition and integration expert resources as the core, A new generation of decision-making systems that standardize and standardize.
  • the utility model relates to an administrative business decision-making expert supporting application system platform, which adopts a computer system, a storage system, a network system and a multimedia system as basic hardware conditions, and the application system platform comprises the following:
  • Decision-making expert interactive intelligent support center which is a center that supports decision-making in combination with all other intelligent support groups including computer and support decision-making;
  • Two interfaces including: an internal information exchange interface of the e-government network, and other related social unit information exchange interfaces; an exchange front-end machine is set up and deployed in the intranet part of the government, and the decision-making consulting expert interacts intelligently according to the actual connection situation.
  • the data exchange and conversion between the support center and the administrative office business system of the government intranet is realized by means of the network or the storage medium using data import and export, and the formed connection is a secure interface; the structure of the shared database of other related social unit information exchange interfaces Design and definition, security management design and definition of shared databases, user rights management of databases;
  • Three systems including: expert support system standards and technical support systems, e-government decision support systems, and economic operation consulting service systems; d.
  • Six platforms including: information release and service platform, analysis and decision support platform, resource intelligence platform, multimedia information transmission platform, external decision support system integration platform, identification and authorization support platform;
  • the technical support system of the expert support system standard and its technical support system is divided into an application environment, an application area boundary, a network and telecommunications transmission, a security management center, and a password management center.
  • the information publishing and service platform is oriented to government agencies and social organizations, introduces the workflow and overall dynamics of the decision-making system, publishes key information of various industries, introduces decision-making methods and techniques, publishes relevant case studies, and provides personalized professional services. , carry out online value-added services.
  • the analysis and decision support platform is established in the decision-making expert interactive intelligent support center, using data warehouse and data mining technology, according to the requirements of the administrative leadership for decision support consultation, completing the decision-making consulting needs of various government agencies and functional bureaus, and The needs of the community for expert consultation; timely understanding and access to the information needed for relevant decision-making, real-time access to relevant national policies, regulations and detailed economic report data of various industries, providing first-hand information for leadership decision-making, for leadership decision-making Provide scientific basis and provide first-class and latest industry solutions for business unit consultation.
  • the resource intelligence platform includes a knowledge base intelligence body, a database intelligence body, a model library intelligence body, a method library intelligence body, a graphic, an image intelligence body, and a call of various resources by the expert intelligence group.
  • the multimedia information transmission platform is built on a local area network/internet network and supports multiple transmission modes, including computer network, communication, video processing, streaming media, and automation technology; the transmitting station and the receiving station adopting the image quality Control function to adapt to the unstable Internet transmission rate; use multiple types of compression techniques for images to adapt to different images Resolution and environmental requirements; Enables adaptive function when the Internet channel transmission rate is poor.
  • the data exchange adopted by the external decision support system integration platform is a unified standard specification, and a manageable and scalable data exchange is established on the orderly data structure, and is distributed by the data exchange service system distributed in each system.
  • the data center is composed of a data exchange monitoring system.
  • the identity recognition and authorization support platform adopts a secure network technology to construct a logical service network, and the lowest level security measures are applied on the backbone switch, and logical isolation of each service network can be realized on the same physical network; and a unified authentication and authorization center is utilized.
  • the entire security infrastructure also includes firewall system, virus protection system, intrusion detection system, log and audit system, security management system, data backup and fault tolerant disaster recovery system, computer room physics Security system.
  • the computer system includes a server, and the server adopts two types: centralized and clustered, which can be independently or integrated mode; centralized server integrates powerful servers to replace multiple small servers; clustered servers use multiple servers to cluster The way to link up to form a server group that is similar to or stronger than the large server function distributes the running tasks to each server.
  • the network system includes network attached storage, a public key system and a digital certificate, a directory service technology, and a virtual private network, where: the network attached storage is directly connected to the network through a network interface, and is accessed by the user through the network; the public key system and Digital certificate: A key consists of two parts: a public key and a private key. After encrypting the data using any of the keys, only the corresponding other key can be decrypted. The owner of the key first encrypts the identity data using the private key, and together with the public key, forms a digital certificate to be stored in a place that other people can enter.
  • Directory service technology The system's various resources and user information are passed through a unified format.
  • Virtual private network Use private tunnel technology to establish a simulated point-to-point leased line on the public network, securely encrypt and decrypt data transmission, and use it as a security for remote system login and internal LAN. connection.
  • the invention relates to a method for constructing an application system platform for a government business decision-making expert, comprising the following steps:
  • Identify the architecture use batch or real-time processing techniques, use the above collected data, identify data objects and have a comprehensive understanding of the consulting users;
  • Data transfer architecture supporting batch or real-time data transfer between systems
  • the data analysis architecture analyzes and processes information to improve the quality and efficiency of government business decision-making experts in supporting application system platform services.
  • the method also includes the following data quality assurance system:
  • Data storage and organization actively run predefined queries or spot checks when the system is idle, proactively determine the error in the database using a dedicated data warehouse for analysis, rather than backing up the database; increasing data security control limits the background operations on production data; Data is archived;
  • Data transfer and consolidation use advanced extraction, transformation, and loading to enhance data quality; use an integrated architecture to share data between systems, ensuring data consistency and integration across systems; collating data from different systems Analyze the data warehouse to support a full range of analysis; Data applications use advanced data analysis tools to improve analytical capabilities, streamline reporting, and improve data security access control.
  • the method for constructing the system platform further includes a security construction method of the system platform:
  • Information security infrastructure On the basis of the information transmission service platform provided by the network infrastructure, a general security service for the application system is added, which is an application system. Provide a common, high-performance and authorized computing platform, the so-called intelligent trust and authorization platform; it includes public key base Infrastructure PKI, Authorization Management Infrastructure, and Timestamp Service Systems, Public Key Infrastructure ⁇ Non-repudiation based on data confidentiality, integrity, identity, and behavior, primarily in distributed computing environments; Facilities ⁇ mainly provide access control functions for application systems in a distributed computing environment;
  • the information security application security environment integrates traditional information security protection technologies through trust and authorization services, and implements consistent network security management through a unified security policy mechanism.
  • the above information security protection technologies include: network boundary protection, System intrusion detection, system security auditing, system vulnerability scanning, system security auditing, and virus prevention technologies.
  • the method for constructing the system platform further includes an integrated construction method of the system platform:
  • Data integration encapsulating business logic in the data storage process, and sharing data without sharing business logic, can be directly integrated in the data layer;
  • the integrated platform of the system platform adopts EAI products for integration of the above system platform, wherein the EAI product includes four levels of functions:
  • Business Process Management Integrate and manage existing system-completed business processes for more complex functions, including event-driven rules, state-driven rules, task assignment/event correlation, event escalation, and duplicate data inspection;
  • Application system connection Connect with existing systems, call his functions, including database connection, file transfer, enterprise package solution, expertise, authentication and authorization, encryption; translation and conversion: the delivery of messages and data Translation, format conversion, formatting, including grammar, semantics, XML translation, and one-to-many message splitting;
  • Communication middleware Transferring messages and data between different systems, communication middleware components Use different communication models and pass on the information according to the content and context of the message.
  • the method for constructing the system platform further includes an interface construction method of the system platform: an external service interface: an access access function for providing an expert consultation service to the public, the interface needs to provide an access mode to the Internet and the telecommunications public network.
  • an external service interface an access access function for providing an expert consultation service to the public, the interface needs to provide an access mode to the Internet and the telecommunications public network.
  • network access can be obtained through access authentication and VPN gateway devices respectively. Control and information security transmission protection;
  • Interface with the public service service network For the data exchange interface of the application layer, two levels of security functions, namely the security functions of the network layer and the application layer, need to be provided; wherein the network layer mainly provides security for information transmission through the VPN gateway. Protection function to ensure confidentiality and integrity during transmission; while application layer security is mainly done through SOAP server, focusing on application layer combined with SOAP access control technology and element-level security functions provided by XML Exchange security of business data;
  • Interface with the government-related private network exchange and transmission of confidential information through the government-related private network, provide further concealment of the internal topology of the classified network, and security isolation and operation audit function of the network interface, further strengthen the Management of confidential information flows.
  • the video communication construction method included in the construction method of the system platform is as follows:
  • the video communication adopts a combination of distributed technology and multicast technology, and the combination of the distributed structure server and the multicast server; the video communication is also virtualized into multiple servers in the same server, the same network environment, and the same software server.
  • the method for constructing the system platform further includes a method for constructing a payment and settlement system of the system platform: a.
  • the commercial bank and UnionPay adopted mature, stable and secure payment, directly connected with the commercial bank payment system, and unified settlement through the UnionPay settlement system;
  • the value of the invention lies in: 1. Creating a new mechanism to aggregate expert intelligence into a unified platform, creatively construct an open platform, and organize various types of experts to form an effective organization mechanism and organize on an open application system platform to form a huge
  • the high-level talent gathering place on the basis of the application of multimedia communication technology and instant messaging technology, to achieve remote links, online and collaborative network terminals, so that the experts and the community can complement and interact with each other, completely change the traditional high value-added experts How to use it.
  • 2. Providing innovative standards for the professional service system for e-government scientific decision-making. 3. Improve the application value and commercial value of e-commerce in an all-round way. When the majority of industrial and commercial enterprises make major business decisions, when they need to solve technical problems, and when they want to obtain the latest scientific research results, system experts will provide the most complete and convenient for enterprises. The most economical expert-level consulting support service system.
  • 1 is a general framework diagram of an application system platform of the present invention
  • FIG. 2 is a schematic diagram of a data structure of an application system platform of the present invention.
  • FIG. 3 is a network architecture diagram of an application system platform of the present invention.
  • FIG. 5 is a diagram of a distributed intelligent collaborative framework of an application system platform of the present invention.
  • DETAILED DESCRIPTION As shown in Figure 1, the general framework of the government business decision-making expert support application system platform consists of "one center, two interfaces, three systems, six platforms, nine functional systems and multiple application subsystems". among them:
  • a center refers to the establishment of an interactive intelligent support center for government business decision-making consultants, called DSC;
  • Two interfaces including: an internal information exchange interface of the e-government network and other related social unit information exchange interfaces;
  • the three systems include: expert support system standards and their technical support systems, e-government decision support systems, and economic operation advisory service systems;
  • Six platforms including: information publishing and service platform, analysis and decision support platform, resource intelligence platform, multimedia information transmission platform, external DSS integration platform, identification and authorization support platform;
  • expert online system file transfer management system, synchronous recording and recording system, expert online inquiry system, expert online call response system, government online decision system, assistant decision system, expert online information system, expert proposal management system ;
  • Multiple application systems for government business application systems, include: government decision-making consulting expert support subsystems and business decision-making consulting expert support subsystems.
  • DSC Government Business Decision-Making Consultant Expert Interactive Intelligent Support Center
  • DSC's integrated integration method is to organically combine expert groups, data and various information with computer technology, and combine the scientific theories of various disciplines with human experience and knowledge to bring into play the overall advantages of the integrated system.
  • the first is to serve the government decision support, so it is placed in the government e-government in the network layout.
  • service networks is an important part of the government e-government network.
  • E-IDSS must set up an interface to ensure exchange of information with the e-government intranet and other relevant social units.
  • Two interfaces refer to the internal information exchange interface of the e-government network and other relevant social unit information exchange interfaces.
  • an exchange front-end machine is set up and deployed in the intranet part of the government.
  • the E-IDSS and the administrative office of the government intranet are connected through the network or the storage system.
  • the medium uses data import and export means to realize data exchange and conversion, and forms a connection between the E-IDSS and the government intranet as a secure interface.
  • the data conversion function in the process automatically judges which data in the business database has changed, and extracts the change data to the shared database; supports the remote management and monitoring function of the interface subsystem; supports the management of the shared database metadata.
  • the system's norms, construction is in line with China's situation Expert System 4.0 Standard System.
  • the construction content includes: business specifications, data coding standards, data interface standards, technical specifications, system performance indicators, etc.
  • the information assurance technology of the IDSS information system can be divided into application environment, application area boundary, network and telecom transmission, security management center and password management center.
  • E-IDSS has two application support systems, the most important of which is the e-government decision support system. This system guarantees that E-IDSS can provide support services for government decision-making and provide various expert consulting services for government functions. There are N corresponding application subsystems under this system, and N is a natural number greater than 1.
  • E-IDSS The second application support system is the economic operation consulting service system. It is the most important system supporting the commercial operation of E-IDSS. This system guarantees that E-IDSS can provide timely expert interaction consulting services for businesses and business organizations in all walks of life. There are N corresponding application subsystems under this system.
  • the E-IDSS information release and service platform is aimed at government agencies and social organizations, introduces E-IDSS workflow and overall dynamics, publishes key information of various industries, introduces decision-making methods and techniques, and publishes relevant case studies for national, municipal, and district governments.
  • Organs and social units provide personalized professional services, such as expert inquiries (including local and international), expert literature search, online academic seminars (regional or international), etc.; provide relevant information to network members; Online value-added services (such as online subject consultation, online project bidding, etc.).
  • E-IDSS introduces various resource intelligence bodies, especially the expert intelligence group interacts with decision makers and consultants.
  • the E-IDSS resource intelligence platform provides: including knowledge base intelligence Body, database intelligence, model library intelligence, method library intelligence, graphics, image intelligence, etc. Its function is to complete the task of calling the various resources of the expert intelligence group.
  • E-IDSS multimedia information transmission platform Through the construction of the E-IDSS multimedia information transmission platform, people can basically realize the access to the E-IDSS system at any place (anywhere), any time (anytime), and get the required video and audio at any time. Other decision information.
  • Both the sending site and the receiving site have image quality control functions to adapt to the unstable Internet transmission rate; multiple types of compression techniques are applied to the image to adapt to different image resolutions and environmental requirements; When it is poor, it can start the adaptive function. It integrates computer network, communication, video processing, streaming media, and automation technology. It is an integrated solution for video, audio, data and graphics. It combines functions such as network video, video conferencing, and live video broadcasting. Network capabilities. It is an integrated multimedia service transmission platform built on a LAN/Internet network and supporting multiple transmission methods. Its characteristics and advantages are mainly reflected in the digital, networked, intelligent, systematic and ultra-large-scale networking capabilities in multimedia applications.
  • the E-IDSS Analysis and Decision Support Platform is a comprehensive analysis platform built on DSC. It uses data warehouse and data mining technology, according to the requirements of administrative leadership for decision support consultation, completes the decision-making consulting needs of various government agencies and functional bureaus, as well as the needs of the community for expert consultation; timely understanding and access to relevant decision-making offices
  • the required information real-time access to relevant national policies, regulations and detailed economic report data of various industries, providing first-hand information for leadership decision-making, providing scientific basis for leadership decision-making, and providing first-class and latest industry for business unit consultation.
  • Program. 5 E-IDSS external DSS integration platform
  • E-IDSS is an integrated platform that does not include all-in-one DSS in all walks of life, but provides an external DSS integration platform that provides data interfaces and provides data collection, data sharing, and data exchange capabilities. Integrate existing expert systems from various external industries into E-IDSS to serve socially relevant units. On the one hand, through the integration of more and more rich E-IDSS, and quickly have expert systems in various industries, to serve the community at low cost; on the other hand, the DSS of various industries will be improved by integrating into E-IDSS. Your own decision making and service functions.
  • the data interface is designed for different DSS, cross-application data exchange and service interworking requirements in various industries, and XML is used as an interface for data exchange specification to complete cross-system business collaboration.
  • Data collection is based on the established data interface standard, connecting the data of each DSS, and transmitting the data of each DSS to the DSC of the E-IDSS by using various communication methods.
  • Multiple DSSs have been established in various industries and have certain dispersion.
  • Data exchange is a secure, reliable, efficient, manageable, and scalable data exchange that follows a unified standard specification and is built on an ordered data structure. It consists of a data exchange service system distributed in each system and a data exchange monitoring system in the data center. Data exchange between business systems and access to shared databases is done through data exchange.
  • the external DSS integration platform is the underlying software platform for E-IDSS core applications.
  • E-IDSS is closely related to government decision-making, and is connected with business consultation. It is related to whether government decision-making is scientific and reasonable, and it is related to the stability and development of social economy. Therefore, while building the entire E-IDSS system, it should strengthen the layers. The construction of the safety system to ensure safe, reliable and stable operation of the entire E-IDSS system.
  • the first is that we have adopted a secure network technology, such as MPLS VPN technology, to build a logical service network in the construction of the E-IDSS network, so that the lowest level of security is applied to the backbone switch. Measures can prevent users of other business systems from using the E-IDSS information resources without authorization, and prevent users of the system from entering other business logic networks. On the same physical network, logical isolation of each service network can be achieved. Since the implementation of such security measures is based on backbone routers and switches, it has a high security level.
  • MPLS VPN technology such as MPLS VPN technology
  • each system uses a unified authentication and authorization center to complete the authentication and effective authorization of each business application.
  • Improve system security at the application layer Since each system uses a unified authentication and authorization center, each application system is prevented from establishing identity authentication at the application layer.
  • the entire security infrastructure also includes firewall systems, virus protection systems, intrusion detection systems, audit and audit systems, security management systems, data backup and fault tolerant disaster recovery systems, physical security in the computer room, and more.
  • the nine functional systems include: Expert online system, file transfer management system, synchronous recording and recording system, expert online inquiry system, expert online call response system, government online decision system, auxiliary decision system, expert online information system and expert proposal management system. .
  • Core Distributed establishment of computer network, system software and expert intelligent data warehouse; Model: Human-centered human-computer interaction with life DSS; Function: Integrate subjective initiative of decision makers with DSS expert intelligence skills In the process of support, and form a vital interaction.
  • First-level positioning structure System positioning according to the level of state administrative agencies. Only one level is the national e-government network as the center, including the provincial sub-networks and the municipal sub-networks;
  • Time distribution of the system includes the system to be eliminated, and the system in use System, system under development, system in planning.
  • the implementation of the application system is a very complicated process, and there are many uncertain factors. Therefore, the implementation should be based on the service-oriented concept, implement the application system multi-layer architecture, and adopt the common, based on unified standards and specifications.
  • a componentized development model for business functions and processes This not only enhances the reusability and scalability of the system, but also facilitates the exchange and sharing between systems.
  • Data sources Relevant data in government systems, enterprise CRM, etc.
  • Identification architecture Using data collected in batch or real-time processing, using the collected data, identifying data objects and providing a comprehensive understanding of the consulting users.
  • Data Transfer Architecture Supports technical functions for bulk or real-time data transfer between systems.
  • Data storage Data storage and management.
  • Data Analysis Architecture Analyze processing information to improve the quality and efficiency of E-IDSS services.
  • Data input automatic filling of fields; automatic error debugging function; logic check function based on historical data; image system.
  • Data storage and organization Actively run pre-defined queries or spot checks when the system is idle, proactively determine the error in the database using a dedicated data warehouse for analysis, rather than backing up the database; Increase data security control limits the background operations on production data; The data is archived.
  • Data transfer and consolidation Enhance data quality with advanced extraction, transformation, and loading; use integrated architecture to share data across systems to ensure data consistency and integration across systems; organize data across systems Go to the analytical data warehouse to support a full range of analysis.
  • Data application Use advanced data analysis tools (such as OLAP, data mining, etc.) to improve analytical capabilities, streamline report work, and improve data security access control.
  • OLAP OLAP
  • data mining data mining
  • Data input Provide sufficient training for the input personnel, pay attention to the front-end operation process; Improve the work enthusiasm and service quality of the staff; Reduce the front-end input, transfer a large amount of data to the background.
  • Data Storage and Organization Reduce the time from discovery of data errors to processing for timely processing. Establish efficient, clean and secure steps to modify data errors, quickly and orderly, and have a clear history.
  • Data Transfer and Consolidation Choose the best solution to design the data transfer process, ensure that each data transfer is confirmed by the data recipient; define and control the format and standards of cross-system data.
  • Data application Determine the calculation method of the indicator from the business, and determine the clear calculation method and data source.
  • Platform architecture from platform operation and maintenance, system development, security, network and infrastructure The technical design and functional description are designed to provide an advanced, high-quality, high-performance platform operating environment for the government business decision-making experts to support the application platform data center, and ensure that all application systems have a good central switching platform.
  • Unified operating system version based on the technical requirements of the integrated business system, input cost and technical support capabilities to develop a unified operating system version standard, to reduce the complexity and difficulty of operation and maintenance, to ensure the normal use of the system.
  • servers are one of the most important infrastructures, and effective use can increase the efficiency of the system and the long-term investment benefits of IT.
  • centralized and distributed solutions can be designed that can be independently or comprehensively adopted.
  • Clustered server A clustered server links multiple servers in a cluster to form a server group that is similar to or stronger than a large server. The running tasks are distributed to each server. Clustered connectivity provides greater system fault tolerance and scalability while enhancing centralized management and performance. When the system capacity is insufficient, just add the corresponding server to the cluster according to the actual demand. Avoid re-purchasing expensive large server investments.
  • the decision-making expert supports the application system platform should also improve the existing application system and data architecture from several: Adopt the multi-layered structure of the application system, and concentrate the business logic processing to the middle layer of the application server; Centralized data backup and storage, separated from the client application interface and business logic layer on the system architecture; used for server and application server software Clustered mode linkage, as the application middle layer; use cluster to connect the database server in the data centralized storage area; Advanced system and data architecture can better understand the purpose of capacity expansion, and meet the expansion needs in a targeted manner.
  • Storage Area Network A Storage Area Network connects two or more storage systems to two or more servers through a hub or switch, using Fibre Channel technology to form a shareable and ready-to-use network.
  • NAS Network Attached Storage
  • Public key system and digital certificate The public key system has strong identity authentication and information encryption for both parties that need to exchange information.
  • the key consists of two parts: a public key and a private key. After encrypting the data using any one of the keys, only the corresponding other key can be decrypted.
  • the owner of the key first encrypts the identity data such as its own name using the private key, and together with the public key, forms a digital certificate to be stored in a place that other people can enter. When both parties need to exchange information, their respective keys play different roles.
  • Directory Services Technology Each large IT system includes many different network resources such as servers and network printers, as well as a large number of system users. Directory service technology centrally stores and manages the various resources and user information of the system in a unified format. Through unified management of users, the user's identity authentication work can be centralized on the directory server to meet the requirements of single sign-on.
  • Virtual Private Network The use of private tunneling technology to establish a simulated point-to-point leased line on the public network (such as the Internet) to secure the encryption and decryption of data transmission. Can be used as A secure connection between the remote system login and each internal LAN.
  • the information security architecture consists of information security infrastructure and information security applications and security.
  • the information security infrastructure includes public key infrastructure PKI and authorization management infrastructure PML.
  • the information security infrastructure adds a common security service for application systems based on the information transmission service platform provided by the network infrastructure, providing a universal, high-performance and authorized computing platform for application systems, so-called intelligent trust. And licensing platform.
  • intelligent trust and authorization infrastructure enables applications to build their own security systems in a convenient and flexible manner.
  • the information security infrastructure uses public key infrastructure PKI, authorization management infrastructure, and time stamp service system to provide unified information security support for application engineering.
  • Public Key Infrastructure Basic security functions such as data confidentiality, integrity, identity authentication, and non-repudiation of behavior are primarily provided in distributed computing environments.
  • the main function of the information security application security environment is to enable the government business decision-making experts to support the access of the application system platform to the basic information security services provided by the information security infrastructure, and to integrate the network boundary protection and system intrusion through trust and authorization services.
  • Various traditional information security protection technologies such as detection, system security audit, system vulnerability scanning, system security audit, virus prevention, etc., and implement consistent security management across the network through a unified security policy mechanism, and finally form a unified information identity.
  • the authorization platform provides powerful information security protection for the business support platform.
  • Functional integration directly calls the functions of existing systems through the API of the application system.
  • This functional integration may be application integration at a single system level, or process integration across multiple systems, or even beyond the decision-making expert support application system.
  • External integration of the platform may be applied to the functions of existing systems through the API of the application system.
  • EAI products are used for the above-mentioned different levels of integration, and EAI products should include four levels of functionality.
  • Business Process Management Integrate and manage existing business processes completed by the system to achieve more complex functions. Includes event-driven rules, state-driven rules, task assignment/event correlation, event escalation, and duplicate data checking.
  • Application System Connection Connect to an existing system and call his function. Includes database connectivity, file transfer, enterprise package solutions, expertise, authentication and authorization, and encryption.
  • Translation and conversion Translation, format conversion, formatting, etc. of the delivered messages and data. Includes syntax, semantics, XML translation, and one-to-many message splitting.
  • Communication middleware Transferring messages and data between different systems.
  • the communication middleware component supports different communication models and passes the information according to the content and context of the message.
  • the network infrastructure of the entire decision-making expert supporting the application system platform mainly involves the following four types of interfaces: the external service interface of the unified application support platform, the unified application support platform and the public.
  • the external service interface of the E-IDSS unified platform mainly provides access and access functions for expert consultation services to the public.
  • the interface needs to provide several typical access methods for the Internet and the telecommunications public network to facilitate the service connection of various public users of different terminal types.
  • the interface needs to provide basic network layer security functions.
  • network access control and information security transmission protection functions can be obtained through access authentication and VPN gateway devices respectively.
  • the network layer mainly provides security protection functions for information transmission through the VPN gateway to ensure confidentiality and integrity during transmission.
  • the application layer security function is mainly implemented through the SOAP server.
  • the application layer combines SOAP access control technology and XML-provided element-level security functions to provide security protection for the exchanged business data.
  • the classified network system mainly operates the confidential internal e-government office system, it should be physically isolated from the non-confidential e-government office network according to the requirements of the State Secrecy Bureau.
  • the E-IDSS unified platform must exchange data with the internal confidential network to complete the leadership decision consultation. Therefore, the physically isolated interface must also provide certain data security exchange functions.
  • the switching function is mainly implemented by a secure island switch module. Interface between E-IDSS unified platform and government-related private network
  • the classified private network has adopted a large number of physical security protections in the process of construction. Security protection measures, therefore, the interface mainly provides further concealment of the internal topology structure of the classified network, as well as security isolation and operation auditing of the network interface, and further strengthens the management of confidential letters and flows.
  • the unique distributed structure of the E-IDSS video communication platform In the video conferencing (communication) industry, in order to solve the problem of supporting large users and saving bandwidth, multicast technology is adopted to design the cascade server as the highest level.
  • the government business decision-making expert supports the video communication platform of the application system platform by adopting a combination of distributed technology and multicast technology to develop a system combining distributed architecture servers and cascaded servers. It solves the bandwidth bottleneck problem of thousands of simultaneous online video consultations, and has important meanings for adapting to the government-organized and industry-wide tree-structured private network from the central->provincial->prefecture->prefectures.
  • the video service network is connected to the network.
  • the application of the combination of distributed and multicast-level technologies enables government business decision-making experts to support the application platform system video communication platform to achieve true operational level.
  • the government business decision-making expert supports the application system platform video communication platform to uniquely design the virtual server technology.
  • the so-called virtual server is virtualized into multiple servers in the same server, the same network environment, and the same software server. For users on different virtual servers, the user feels exclusive use of one server.
  • virtual server technology Improve operational efficiency: In video consulting and communication leasing business, multiple enterprises share the same physical resources.
  • Monitoring application Most of the monitoring information is not public Open to the public to see. A separate virtual server is typically used.
  • the E-IDSS new decision support system consists of the following main components, each of which can be completed by the Agent Agent.
  • Virtual database technology can be used as a way to construct a data warehouse.
  • Virtual database systems are used to manage virtual databases and accept data mining and OLAP query requests to quickly and accurately capture useful information and transform it into the data formats required for data analysis and data mining.
  • Data mining can extend the depth of OLAP analysis and mine complex patterns hidden in the depths of data that OLAP can hardly find in order to provide decision makers with high-level knowledge support or a rich knowledge base. Constant updating of data can result in changes in mining knowledge. Moreover, the interests and requirements of decision makers are also changing.
  • Knowledge for storing data mining Also interact with experts to get, change, and not Improve the quality and quantity of knowledge and improve the reasoning ability of the inference engine.
  • the knowledge base is managed by the knowledge base management system.
  • the E-IDSS platform payment and settlement system uses mature, stable and secure payment by commercial banks and UnionPay.
  • the specific performance is directly connected to the commercial bank payment system, and the settlement is unified through the UnionPay settlement system.
  • Brain Bank ⁇ China E-IDSS and commercial bank jointly issued a joint expert credit card, which is not technically a common credit card that is commercially available. It completely adopts the commercial bank magnetic card rules in technology, and embeds a 13.56M-sized RFID chip in the card as an expert to store its own, brain bank ⁇ China E-IDSS platform internal financial system as a carrier.
  • the existing magnetic card credit card technology cannot write more information, only store account information
  • the existing credit card technology application can be applied in one step into an RFID expert credit card.
  • the expert credit card makes the expert credit card safer, more stable and more reliable.
  • the RFID expert credit card realizes the operability of the internal financial system of the brain library ⁇ China E-IDSS platform without breaking the existing financial system planning, and the actual financial system and brain bank through RFID chips. * China's E-IDSS internal virtual financial system exchanges and interacts, and technically realizes the purpose of going from system to tradition, tradition and system.

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Abstract

The present invention discloses an expert support application system platform for government affair and business affair decision-making and its construction method. The system platform is composed of one center, two interfaces, three systems, six platforms, nine function modules, and multiple application systems. The system platform takes network consultation interaction and information security as the foundation, takes the data obtaining and integrating expert resources as the core, and enables a new generation decision-making system with standardization and normalization. The construction method corresponding to the system platform makes the system enable the interaction between expert and expert, expert and government, expert and corporation, and expert and society.

Description

用于政务商务决策的专家支持应用系统平台及其建构方法 技术领域  Expert support application system platform for government business decision-making and its construction method
本发明涉及智能决策支持应用技术领域, 特别涉及用于政务商务决策 的专家支持应用系统平台技术, 具体是一种用于政务商务决策的专家支持 应用系统平台及其建构方法。 背景技术  The invention relates to the field of intelligent decision support application technology, in particular to an expert support application system platform technology for government business decision-making, in particular to an expert support application system platform for government business decision-making and a construction method thereof. Background technique
知识经济时代的到来, 使信息传播与变幻的速度极大加快, 推动社会 意识形态和个人知识结构不断更新; 使得问题之间的联系越来越广泛, 各 级各类的决策内容越来越丰富, 决策过程的层次结构越来越复杂, 决策产 生的效果和影响越来越深远。  The advent of the era of knowledge economy has greatly accelerated the speed of information dissemination and change, and promoted the continuous renewal of social ideology and personal knowledge structure. The relationship between problems has become more and more extensive, and the decision-making content at all levels has become more and more abundant. The hierarchy of decision-making processes is becoming more and more complex, and the effects and impacts of decision-making are becoming more and more profound.
在高度信息化的社会环境下, 在重大决策的过程中, 可能会涉及到社 会、 政治、 历史、 法律、 文化、 经济、 技术、 自然等许多方面的知识, 以 及边缘科学和学科间交叉的内容。 一个决策命题、 决策目标、 决策方案的 确立, 不但需要大量及时准确的事实资料与信息, 还必须有正确且具有预 见性的理由、 论据, 也就是要有充分的相关基础理论与应用理论的支撑, 才可能产生出正确决策。 在知识经济时代进行的重大决策, 仅靠领导者个 人的一般性经验是远远不够的。  In a highly information-based social environment, in the process of major decision-making, it may involve many aspects of social, political, historical, legal, cultural, economic, technological, natural, and other aspects of marginal science and interdisciplinary content. . The establishment of a decision proposition, decision-making goal, and decision-making plan requires not only a large amount of timely and accurate factual information and information, but also correct and predictable reasons and arguments, that is, sufficient basic and applied theory. , it is possible to produce the right decision. The major decisions made in the era of knowledge economy are far from enough by the general experience of the leader alone.
高明的决策, 要积极顺应知识经济当道的时代要求, 采用先进的决策 方法, 洞察事物的发展趋势, 高屋建瓴, 审时度势, 方能运筹帷幄, 决胜 于千里之外。 新的时代对领导决策的科学化、 民主化提出了更高的要求, "领导者素质的优劣"、 "决策机制的优劣" 等问题就愈发夺人耳目, 决策 形势就更加严峻。  Gaoming's decision-making should actively conform to the requirements of the era of knowledge economy, adopt advanced decision-making methods, gain insight into the development trend of things, build high-rise buildings, and assess the situation, and then strategize and win thousands of miles away. The new era puts forward higher requirements for the scientific and democratic decision-making of leaders. The problems of "the quality of the leader" and "the advantages and disadvantages of the decision-making mechanism" are more and more eye-catching, and the decision-making situation is even more severe.
观察当前的决策实践, 有许多造成重大失误的典型案例。 据国家审计 署报告披露, 仅 2002年被审计机关查处的由于违规担保、 投资和借款等方 面决策的失误, 给国家造成直接损失 72.3亿元。 这还仅是经济损失, 各种 决策失误产生的消极社会、 政治影响, 给国家和人民造成的危害更是无法 计数。 Observing current decision-making practices, there are many typical cases that cause major mistakes. According to the national audit The report disclosed that only the mistakes made by the auditing authorities in 2002 due to violations of guarantees, investment and borrowings caused direct losses of 7.23 billion yuan to the country. This is only economic loss, the negative social and political influences caused by various decision-making mistakes, and the harm caused to the country and the people is even more uncountable.
为什么经常会有一些的确很不高明的决策案例成为公众的话题? 因为 在一些领导者习惯了的经验型决策中, 限于领导者个人的思想观点、 知识 结构、 个人偏好、 利益关系、 组织协调能力、 行政干预等各种因素的影响, 在各层面, 决策的随意性、 决策的低效率、 决策的失误等产生的尴尬情形 与消极影响层出不穷。 剖析那些振聋发聩的案例, 不难发现决策制度建设 的落后、 决策机制运行的呆滞、 决策程序的失范等症结所在。  Why do some of the often unskilled decision-making cases become public topics? Because in some empirical decisions that some leaders are accustomed to, they are limited to the influence of various factors such as the individual's thoughts, knowledge structure, personal preferences, interests, organizational coordination, and administrative intervention. Sexuality, inefficiency in decision-making, and mistakes in decision-making have led to an endless stream of negative and negative effects. Analysis of those cases of resilience, it is not difficult to find the backwardness of the construction of decision-making systems, the sluggish operation of decision-making mechanisms, and the anomie of decision-making procedures.
科学决策的过程, 远不是一次举手表决的程式, 更不是领导者的 "拍 板" 行为, 而是完成一个理性的、 系统的、 法定的程序。 这个程序化过程 一般应经过四个主要阶段。 第一、 提出问题, 确立决策目标; 第二、 收集 信息, 拟订备选方案; 第三、 评价分析, 优选决策方案; 第四、 实施决策 方案, 以及跟踪、 反馈、 修正、 完善。  The process of scientific decision-making is far from a process of raising a hand, not a leader's "being" behavior, but a rational, systematic, and legal process. This programmatic process generally goes through four main phases. First, ask questions, establish decision-making goals; second, collect information, formulate alternatives; third, evaluate analysis, optimize decision-making programs; fourth, implement decision-making programs, and track, feedback, correct, and improve.
完成上述过程, 要全面深刻地把握决策问题的性质原因、 作用因素、 发展规律等。 领导者要自始至终地组织、 协调好专家学者进行广泛深入地 咨询、 论证。 在决策前期, 要充分听取各方面意见和建议, 筛选出全面、 系统、 真实、 有用的资料、 信息, 作为决策依据; 在决策中, 要提出多种 备选方案, 说明每个方案提出的目的、 理由、 潜在风险和应对风险的办法, 分析比较, 优中选优; 决策之后, 要跟踪决策的实施, 开展绩效评价, 发 现新问题, 不断修订完善。  To complete the above process, it is necessary to comprehensively and profoundly grasp the nature, cause factors, and development laws of decision-making problems. Leaders must organize and coordinate experts and scholars from beginning to end to conduct extensive and in-depth consultation and argumentation. In the early stage of decision-making, we should fully listen to opinions and suggestions from all sides, and screen out comprehensive, systematic, real and useful materials and information as the basis for decision-making. In decision-making, we propose various options to explain the purpose of each plan. , rationale, potential risks and ways to deal with risks, analysis and comparison, excellent and excellent; after decision-making, we must follow the implementation of decision-making, conduct performance evaluation, discover new problems, and constantly revise and improve.
由此看来, 科学决策是一个反复认识的过程。 这个认识过程的意义在 于: 从 "求实" 的考证中 "求是", 在 "求是" 的思辩中 "求实", 从而正 确认识事物的本质和规律性, 把握事物的发展方向。 未经专家详细咨询, 没有专门严格论证而作出的决策, 都不可能成为科学决策。 只有在严格的 决策程序中, 伴随着相关科研成果应用, 深入咨询、 研究、 论证的决策, 才是真正的科学决策。 From this point of view, scientific decision-making is a process of repeated cognition. The significance of this process of understanding lies in: "seeking truth" from the research of "seeking truth", "seeking truth" in the thinking and "seeking truth", so as to correctly understand the nature and regularity of things and grasp the development direction of things. Without detailed consultation from experts, Decisions made without specific rigorous arguments are unlikely to be scientific decisions. Only in the rigorous decision-making process, with the application of relevant scientific research results, in-depth consultation, research, and argumentation decisions are the real scientific decisions.
提高领导者的知识水平与决策能力, 涉及领导者个人思想、 道德、 文 化、 经验、 心理、 思维方式等多方面能力修养的不断提高, 是一个循序渐 进的过程, 非一日之功。 改革和完善决策制度、 机制, 让专家学者参与决 策咨询、 论证, 是新形势下的必然选择。  Improving the leader's knowledge level and decision-making ability, involving the leader's personal thought, morality, culture, experience, psychology, thinking and other aspects of continuous improvement in ability, is a gradual process, not a day's work. It is an inevitable choice under the new situation to reform and improve the decision-making system and mechanism, and let experts and scholars participate in decision-making consultation and argumentation.
只有建立起科学的决策制度、 机制, 使领导者主动吸纳专家学者参与 决策活动, 形成虚实结合、 优势互补、 综合集成的科学决策组织体系, 建 立良性互动的合作关系。 才能有效地弥补领导者理论知识等方面相对不足 的缺欠, 拓展领导者的知识源泉、 智慧源泉、 观念源泉, 激活和改善领导 者的思维模式; 才能进一步使领导者在决策过程中, 既 "知其然", 又 "知 其所以然"; 才能促使领导者遵循科学的决策程序, 依靠深入的理论研究, 最终提高决策的预见性、 正确性。  Only by establishing a scientific decision-making system and mechanism, leaders will actively absorb experts and scholars to participate in decision-making activities, form a scientific decision-making organization system combining virtual and real, complementary advantages, and comprehensive integration, and establish a benign and interactive cooperative relationship. In order to effectively make up for the lack of relative lack of theoretical knowledge of leaders, expand the source of knowledge, source of wisdom, source of ideas, and activate and improve the thinking mode of leaders; can further enable leaders to "learn" in the decision-making process. However, it is necessary to encourage leaders to follow scientific decision-making procedures and rely on in-depth theoretical research to ultimately improve the predictability and correctness of decision-making.
政务商务决策专家支持应用系统平台是建立在政府电子政务网络和因 特网之上的专家系统, 利用先进的计算机和信息技术, 通过慎密的决策咨 询活动的方法, 整合专家智体参与及外挂决策支持系统(DSS ), 形成了广 泛的、 面对面、 直观的决策支持系统平台。 它定位于实现政府各部门、 商 业企业、 社会咨询机构、 专家学者之间日常的、 紧密的联系和交流, 是政 务电子政务决策和企业商务咨询不可或缺的重要组成部分。  The government business decision-making expert support application system platform is an expert system based on the government e-government network and the Internet. It uses advanced computer and information technology to integrate expert intelligence participation and external decision support through careful decision-making consultation activities. The system (DSS) forms a broad, face-to-face, intuitive decision support system platform. It is positioned to achieve daily, close contact and communication between government departments, business enterprises, social consulting organizations, experts and scholars. It is an indispensable part of government e-government decision-making and corporate business consulting.
随着我国传统行业的信息化改造速度逐渐加快, 各种信息系统逐渐被 广泛使用, 其中决策支持系统(DSS )又以其丰富的内涵和强大的功能倍受 青睐, 尤其以联机事物处理技术(OLTP )、 数据仓库( Data Warehouse )等 技术最引人注目。  With the speed of information transformation in China's traditional industries, various information systems are gradually being widely used, and the decision support system (DSS) is favored by its rich connotation and powerful functions, especially with online transaction processing technology ( Technologies such as OLTP and Data Warehouse are the most compelling.
目前 DSS对于决策对象的研究较多,但是对决策者与 DSS之间关系没 有深刻研究, 更不用说与分析过程紧密联系的组织设计和业务流程重组At present, DSS has more research on decision-making objects, but there is no relationship between decision makers and DSS. Deep research, not to mention organizational design and business process reengineering that are closely linked to the analytical process
( BPR )问题。 所以不同的系统在工程实施后应用效果差异较大: 有些系统 符合现有的管理体制, 对工作提供有效支持; 有些系统由于不能适应现有 的管理体制, 大量功能无法使用, 仅相当于提供了电子文档功能, 反而增 加了工作量。这种组织结构与 DSS系统不协调问题已经成为 DSS应用的一 大障碍。 发明内容 (BPR) issue. Therefore, different systems have different application effects after project implementation: Some systems conform to the existing management system and provide effective support for work; some systems cannot adapt to the existing management system, and a large number of functions cannot be used. The electronic document function has increased the workload. This inconsistency between organizational structure and DSS systems has become a major obstacle to DSS applications. Summary of the invention
本发明的目的在于提供一种用于政务商务决策的专家支持应用系统平 台以及该平台的建构方法, 用以实现以网络咨询互动和信息安全为基础, 以数据获取和整合专家资源为核心, 以标准化、 规范化为纽带的新一代决 策系统。  The object of the present invention is to provide an expert support application system platform for government business decision-making and a construction method of the platform, which is based on network consulting interaction and information security, and takes data acquisition and integration expert resources as the core, A new generation of decision-making systems that standardize and standardize.
本发明的一种用于政务商务决策专家支持应用系统平台, 采用计算机 系统、 存储系统、 网络系统和多媒体系统作为基础硬件条件, 所述应用系 统平台包含如下:  The utility model relates to an administrative business decision-making expert supporting application system platform, which adopts a computer system, a storage system, a network system and a multimedia system as basic hardware conditions, and the application system platform comprises the following:
a、 决策咨询专家互动智能支持中心, 其为包括计算机在内的和其它所 有支持决策的专家智取体群相结合共同支持决策的中心;  a. Decision-making expert interactive intelligent support center, which is a center that supports decision-making in combination with all other intelligent support groups including computer and support decision-making;
b、 两个接口, 包括: 电子政务网内部信息交换接口、 其他相关社会单 位信息交换接口; 设立交换前置机, 部署在政务内网部分, 根据实际的连 接情况, 所述决策咨询专家互动智能支持中心与政务内网的行政办公业务 系统之间通过网络或者是存储介质利用数据的导入导出的手段实现数据交 换和转换, 形成的连接为安全接口; 其他相关社会单位信息交换接口共享 数据库的结构设计和定义、 共享数据库的安全管理设计和定义, 数据库的 用户权限管理;  b. Two interfaces, including: an internal information exchange interface of the e-government network, and other related social unit information exchange interfaces; an exchange front-end machine is set up and deployed in the intranet part of the government, and the decision-making consulting expert interacts intelligently according to the actual connection situation. The data exchange and conversion between the support center and the administrative office business system of the government intranet is realized by means of the network or the storage medium using data import and export, and the formed connection is a secure interface; the structure of the shared database of other related social unit information exchange interfaces Design and definition, security management design and definition of shared databases, user rights management of databases;
c、 三个体系, 包括: 专家支持系统标准及其技术保障体系、 电子政务 决策支持体系、 经济运行咨询服务体系; d、 六个平台, 包括: 信息发布与服务平台、 分析与决策支持平台、 资 源智体平台、 多媒体信息传输平台、 外部决策支持系统整合平台、 身份识 别与授权支撑平台; c. Three systems, including: expert support system standards and technical support systems, e-government decision support systems, and economic operation consulting service systems; d. Six platforms, including: information release and service platform, analysis and decision support platform, resource intelligence platform, multimedia information transmission platform, external decision support system integration platform, identification and authorization support platform;
e、 九个功能系统, 包括: 专家在线系统、 文件传输管理系统、 同步录 音录像系统、 专家在线查询系统、 专家在线呼叫应答系统、 政务在线决策 系统、 辅助决策系统、 专家在线信息系统以及专家提案管理系统;  e. Nine functional systems, including: expert online system, file transfer management system, synchronous recording and recording system, expert online inquiry system, expert online call response system, government online decision system, assistant decision system, expert online information system and expert proposal Management system
f、 多个应用系统, 包括: 政务决策咨询专家支持子系统和商务决策咨 询专家支持子系统。  f. Multiple application systems, including: Administrative Decision Support Expert Support Subsystem and Business Decision Consultation Expert Support Subsystem.
所述专家支持系统标准及其技术保障体系的技术保障体系分为应用环 境、 应用区域边界、 网络和电信传输、 安全管理中心以及密码管理中心。  The technical support system of the expert support system standard and its technical support system is divided into an application environment, an application area boundary, a network and telecommunications transmission, a security management center, and a password management center.
所述信息发布与服务平台面向政府机关和社会单位, 介绍本决策系统 的工作流程和总动态、 发布各行业关键信息, 介绍决策方法和技巧, 公布 一些相关的案例分析, 提供个性化的专业服务, 进行网上增值服务。  The information publishing and service platform is oriented to government agencies and social organizations, introduces the workflow and overall dynamics of the decision-making system, publishes key information of various industries, introduces decision-making methods and techniques, publishes relevant case studies, and provides personalized professional services. , carry out online value-added services.
所述分析与决策支持平台建立于决策咨询专家互动智能支持中心, 运 用数据仓库和数据挖掘技术, 根据行政领导对决策支持咨询的要求, 完成 各政府机构、 各职能局提出的决策咨询需求, 以及社会各界对专家咨询的 需求; 及时了解和获得相关的决策所需的信息, 实时获得国家相关的政策、 法规及各行业的经济运行详细报表数据, 为领导决策提供第一手信息, 为 领导决策提供科学化根据, 为企业单位的咨询提供一流的最新的业界方案。  The analysis and decision support platform is established in the decision-making expert interactive intelligent support center, using data warehouse and data mining technology, according to the requirements of the administrative leadership for decision support consultation, completing the decision-making consulting needs of various government agencies and functional bureaus, and The needs of the community for expert consultation; timely understanding and access to the information needed for relevant decision-making, real-time access to relevant national policies, regulations and detailed economic report data of various industries, providing first-hand information for leadership decision-making, for leadership decision-making Provide scientific basis and provide first-class and latest industry solutions for business unit consultation.
所述资源智体平台包括知识库智体、 数据库智体、 模型库智体、 方法 库智体、 图形、 图像智体, 完成专家智取体群的对各种资源的调用。  The resource intelligence platform includes a knowledge base intelligence body, a database intelligence body, a model library intelligence body, a method library intelligence body, a graphic, an image intelligence body, and a call of various resources by the expert intelligence group.
所述多媒体信息传输平台构建于局域网 /因特网网络之上、 支持多种传 输方式, 包括计算机网络、 通讯、 视频处理、 流媒体、 和自动化技术; 其 采用的发送站点和接收站点都具对图像质量的控制功能, 以适应因特网传 输率不稳定的情况; 对图像采用多种类型的压缩技术, 以适应不同的图像 分辨率和环境要求; 在因特网信道传输率较差时, 能够启动自适应功能。 所述外部决策支持系统整合平台采用的数据交换是遵循统一的标准规 范, 建立在有序的数据结构之上的可管理、 可扩展的数据交换, 由分布在 各系统的数据交换服务系统和在数据中心的数据交换监控系统组成。 The multimedia information transmission platform is built on a local area network/internet network and supports multiple transmission modes, including computer network, communication, video processing, streaming media, and automation technology; the transmitting station and the receiving station adopting the image quality Control function to adapt to the unstable Internet transmission rate; use multiple types of compression techniques for images to adapt to different images Resolution and environmental requirements; Enables adaptive function when the Internet channel transmission rate is poor. The data exchange adopted by the external decision support system integration platform is a unified standard specification, and a manageable and scalable data exchange is established on the orderly data structure, and is distributed by the data exchange service system distributed in each system. The data center is composed of a data exchange monitoring system.
所述身份识别与授权支撑平台采用安全网络技术建设逻辑业务网, 主 干交换机上应用最底层的安全措施, 在同一个物理网络上, 就可实现各业 务网络逻辑隔离; 利用统一的认证及授权中心来完成各个业务应用的身份 验证及有效授权; 整个安全基础设施的建设还包括防火墙系统, 病毒防护 系统, 入侵检测系统, 日志及审计系统, 安全管理系统, 数据备份及容错 容灾系统, 机房物理安全系统。  The identity recognition and authorization support platform adopts a secure network technology to construct a logical service network, and the lowest level security measures are applied on the backbone switch, and logical isolation of each service network can be realized on the same physical network; and a unified authentication and authorization center is utilized. To complete the authentication and effective authorization of each business application; the entire security infrastructure also includes firewall system, virus protection system, intrusion detection system, log and audit system, security management system, data backup and fault tolerant disaster recovery system, computer room physics Security system.
所述计算机系统中包含服务器, 所述服务器采用集中式和集群式两种 可以独立进行或综合模式; 集中式的服务器整合功能强大的服务器取代多 个小型服务器; 集群式服务器将多个服务器用集群的方式链接起来, 形成 一个与大型服务器功能相近或更强的服务器群体将运行任务分布到各个服 务器上。  The computer system includes a server, and the server adopts two types: centralized and clustered, which can be independently or integrated mode; centralized server integrates powerful servers to replace multiple small servers; clustered servers use multiple servers to cluster The way to link up to form a server group that is similar to or stronger than the large server function distributes the running tasks to each server.
所述网络系统包括网络附加存储、 公用密钥体制和数字证书、 目录服 务技术和虚拟专用网, 其中: 网络附加存储直接通过网络接口与网络直接 相连, 由用户通过网络访问; 公用密钥体制和数字证书: 密钥有两部分组 成: 公钥和私钥。 使用密钥中的任何一把将数据加密后, 只有相对应的另 一把钥匙可以进行解密。 密钥的拥有者首先使用私钥将身份数据加密, 并 连同公钥一起组成一个数字证书存放在其他人可以进入的地方; 目录服务 技术: 将系统的各种资源和用户的信息通过统一的格式集中储存和管理; 虚拟专用网: 利用私有隧道技术在公网上建立仿真的点到点的专线, 对数 据的传输进行加密和解密的安全工作, 用作对远程系统登录和各内部局域 网之间的安全连接。 本发明的一种用于政务商务决策专家支持应用系统平台的建构方法, 包括如下步骤: The network system includes network attached storage, a public key system and a digital certificate, a directory service technology, and a virtual private network, where: the network attached storage is directly connected to the network through a network interface, and is accessed by the user through the network; the public key system and Digital certificate: A key consists of two parts: a public key and a private key. After encrypting the data using any of the keys, only the corresponding other key can be decrypted. The owner of the key first encrypts the identity data using the private key, and together with the public key, forms a digital certificate to be stored in a place that other people can enter. Directory service technology: The system's various resources and user information are passed through a unified format. Centralized storage and management; Virtual private network: Use private tunnel technology to establish a simulated point-to-point leased line on the public network, securely encrypt and decrypt data transmission, and use it as a security for remote system login and internal LAN. connection. The invention relates to a method for constructing an application system platform for a government business decision-making expert, comprising the following steps:
数据源建构, 政府 OA (办公自动化系统)、 企业 CRM (客户关系管理 系统)业务系统中相关数据的数据采集;  Data source construction, data collection of relevant data in government OA (office automation system), enterprise CRM (customer relationship management system) business system;
识别架构, 通过批量或实时处理技术, 利用上述采集到的数据, 识别 数据对象并对咨询用户有个全面的了解;  Identify the architecture, use batch or real-time processing techniques, use the above collected data, identify data objects and have a comprehensive understanding of the consulting users;
数据传输架构, 在各系统之间, 支持批量或实时数据传输;  Data transfer architecture, supporting batch or real-time data transfer between systems;
数据存储, 数据的保存和管理;  Data storage, data storage and management;
数据分析架构, 分析处理信息来提高政务商务决策专家支持应用系统 平台服务的质量和效率。  The data analysis architecture analyzes and processes information to improve the quality and efficiency of government business decision-making experts in supporting application system platform services.
所述方法还包括如下数据质量保障体系:  The method also includes the following data quality assurance system:
数据输入时确保有字段的自动填充功能、 信息自动排错功能、 根据历 史数据逻辑检查功能、 影像系统;  When the data is input, it is ensured that the field is automatically filled, the information is automatically debugged, the logic check function based on the history data, and the image system;
数据存储和组织在系统空闲时主动运行预定义查询或者抽查, 主动确 定数据库中错误使用专门的数据仓库进行分析, 而非备份数据库; 增加数 据的安全控制限制对生产数据的后台操作; 对旧的数据进行归档;  Data storage and organization actively run predefined queries or spot checks when the system is idle, proactively determine the error in the database using a dedicated data warehouse for analysis, rather than backing up the database; increasing data security control limits the background operations on production data; Data is archived;
数据传递和合并使用先进的提取、 转换和加载来增强数据的质量; 使 用集成架构在各系统之间共享数据, 确保跨系统之间的数据的一致性和集 成性; 将不同系统的数据整理到分析数据仓库中, 以支持全方位的分析; 数据应用使用先进的数据分析工具提高分析能力, 筒化报表工作; 提 高数据的安全访问控制。  Data transfer and consolidation use advanced extraction, transformation, and loading to enhance data quality; use an integrated architecture to share data between systems, ensuring data consistency and integration across systems; collating data from different systems Analyze the data warehouse to support a full range of analysis; Data applications use advanced data analysis tools to improve analytical capabilities, streamline reporting, and improve data security access control.
所述的系统平台的建构方法还包括系统平台的安全建构方法: 信息安全基础设施: 在网络基础设施所提供的信息传输服务平台的基 础上, 增加了面向应用系统的通用安全服务, 为应用系统提供一个通用的、 高性能和授权计算平台, 即所谓的智能化信任和授权平台; 其包括公钥基 础设施 PKI、授权管理基础设施 ΡΜΙ和时间戳服务系统,公钥基础设施 ΡΚΙ 主要在分布式计算环境中提供数据机密性、 完整性、 身份认证和行为的不 可抵赖性基础安全功能; 授权管理基础设施 ΡΜΙ主要提供分布式计算环境 中应用系统的访问控制功能; The method for constructing the system platform further includes a security construction method of the system platform: Information security infrastructure: On the basis of the information transmission service platform provided by the network infrastructure, a general security service for the application system is added, which is an application system. Provide a common, high-performance and authorized computing platform, the so-called intelligent trust and authorization platform; it includes public key base Infrastructure PKI, Authorization Management Infrastructure, and Timestamp Service Systems, Public Key Infrastructure 不可 Non-repudiation based on data confidentiality, integrity, identity, and behavior, primarily in distributed computing environments; Facilities ΡΜΙ mainly provide access control functions for application systems in a distributed computing environment;
信息安全应用保障环境, 通过信任与授权服务来有机地整合传统的信 息安全防护技术, 并通过统一的安全策略机制实施全网一致的安全管理; 其中, 上述信息安全防护技术包括: 网络边界防护、 系统入侵检测、 系统 安全审计、 系统漏洞扫描、 系统安全审计以及病毒防治技术。  The information security application security environment integrates traditional information security protection technologies through trust and authorization services, and implements consistent network security management through a unified security policy mechanism. The above information security protection technologies include: network boundary protection, System intrusion detection, system security auditing, system vulnerability scanning, system security auditing, and virus prevention technologies.
所述的系统平台的建构方法还包括系统平台的集成建构方法:  The method for constructing the system platform further includes an integrated construction method of the system platform:
a、 数据集成, 将业务逻辑封装在数据存储过程中, 共享数据而不需要 共享业务逻辑时, 可直接在数据层集成;  a. Data integration, encapsulating business logic in the data storage process, and sharing data without sharing business logic, can be directly integrated in the data layer;
b、 功能集成, 直接通过应用系统的 API调用现有系统的功能, 这种功 能上的集成可能是在单一系统层次发生, 也可能是跨越多个系统的;  b. Function integration, directly calling the functions of the existing system through the API of the application system. The integration of such functions may occur at a single system level or may span multiple systems;
c、 表示层集成, 用一个统一的用户界面来访问多个应用系统, 使它们 看起来就像一个单一的应用系统, 新的界面中加入有新的功能和工作流。  c. Presentation layer integration, accessing multiple applications with a unified user interface, making them look like a single application, with new features and workflows added to the new interface.
所述的系统平台的集成建构方法中采用 EAI产品进行上述系统平台的 集成, 其中 EAI产品包括四个层次的功能:  The integrated platform of the system platform adopts EAI products for integration of the above system platform, wherein the EAI product includes four levels of functions:
业务流程管理: 对现有的系统完成的业务流程进行集成和管理, 实现 更复杂的功能, 包括事件驱动的规则、 状态驱动的规则、 任务分配 /事件相 关性、 事件升级、 重复数据检查;  Business Process Management: Integrate and manage existing system-completed business processes for more complex functions, including event-driven rules, state-driven rules, task assignment/event correlation, event escalation, and duplicate data inspection;
应用系统连接: 与现有的系统进行连接, 调用他的功能, 包括数据库 连接、 文件传输、 企业软件包解决方案、 专门技术、 认证和授权、 加密; 翻译和转换: 对传递的消息和数据进行翻译, 格式转换、 格式化, 包 括语法、 语义、 XML翻译, 及一对多消息分裂;  Application system connection: Connect with existing systems, call his functions, including database connection, file transfer, enterprise package solution, expertise, authentication and authorization, encryption; translation and conversion: the delivery of messages and data Translation, format conversion, formatting, including grammar, semantics, XML translation, and one-to-many message splitting;
通讯中间件: 在不同的系统之间传递消息和数据, 通讯中间件组件支 持采用不同的通讯模型并根据消息的内容和上下文对信息进行传递。 Communication middleware: Transferring messages and data between different systems, communication middleware components Use different communication models and pass on the information according to the content and context of the message.
所述的系统平台的建构方法中还包括系统平台的接口建构方法: 对外服务接口: 主要面向社会公众提供专家咨询服务的访问接入功能, 该接口需要提供对互联网、 电信公网的接入方式, 以方便各种不同终端类 型公众用户的业务接入; 需要提供基本的网络层安全功能; 其中对于互联 网和电信公网接入的用户, 可通过接入认证以及 VPN网关设备分别得到网 络接入控制和信息安全传输保护功能;  The method for constructing the system platform further includes an interface construction method of the system platform: an external service interface: an access access function for providing an expert consultation service to the public, the interface needs to provide an access mode to the Internet and the telecommunications public network. To facilitate service access of public users of different terminal types; need to provide basic network layer security functions; for users accessing the Internet and telecommunications public networks, network access can be obtained through access authentication and VPN gateway devices respectively. Control and information security transmission protection;
与公众服务业务网络的接口: 对于应用层的数据交换接口而言, 需要 提供两个层次的安全功能, 即网络层和应用层的安全功能; 其中网络层主 要是通过 VPN网关提供信息传输的安全保护功能, 确保传输过程中的机密 性、 完整性; 而应用层的安全功能则是主要通过 SOAP服务器来完成, 重 点在应用层结合 SOAP的访问控制技术和 XML所提供的元素级安全功能提 供对交换业务数据的安全保护;  Interface with the public service service network: For the data exchange interface of the application layer, two levels of security functions, namely the security functions of the network layer and the application layer, need to be provided; wherein the network layer mainly provides security for information transmission through the VPN gateway. Protection function to ensure confidentiality and integrity during transmission; while application layer security is mainly done through SOAP server, focusing on application layer combined with SOAP access control technology and element-level security functions provided by XML Exchange security of business data;
与涉密网络的接口: 与非涉密电子政务办公网络之间进行物理隔离; 该物理隔离的接口还提供一定的数据安全交换功能, 这种异步安全数据交 换功能主要是通过安全岛型交换模块来实现;  Interface with the confidential network: Physical isolation between the non-confidential e-government office network; the physically isolated interface also provides a certain data security exchange function. This asynchronous secure data exchange function is mainly through the secure island switch module. Realize
与政务涉密专网的接口: 通过政务涉密专网进行涉密信息的交换与传 输, 提供对涉密网络内部拓朴结构的进一步隐藏以及网络接口的安全隔离 和操作审计功能, 进一步强化对涉密信息流动的管理。  Interface with the government-related private network: exchange and transmission of confidential information through the government-related private network, provide further concealment of the internal topology of the classified network, and security isolation and operation audit function of the network interface, further strengthen the Management of confidential information flows.
所述的系统平台的建构方法中还包括的视频通讯建构方法:  The video communication construction method included in the construction method of the system platform is as follows:
视频通讯采用分布式技术和组播技术相结合的分布式结构服务器与组 播服务器相结合系统; 视频通讯还通过在同一服务器、 同一网络环境、 同 一软件服务器中, 虚拟成多台服务器。  The video communication adopts a combination of distributed technology and multicast technology, and the combination of the distributed structure server and the multicast server; the video communication is also virtualized into multiple servers in the same server, the same network environment, and the same software server.
所述的系统平台的建构方法中还包括系统平台的支付及结算系统的建 构方法: a、 采用的商业银行和银联成熟、 稳定而安全的支付, 直接与商业银行 支付系统相连, 并通过银联结算系统, 统一进行结算; The method for constructing the system platform further includes a method for constructing a payment and settlement system of the system platform: a. The commercial bank and UnionPay adopted mature, stable and secure payment, directly connected with the commercial bank payment system, and unified settlement through the UnionPay settlement system;
b、 与商业银行共同发行一张联名专家信用卡, 为商业银行磁卡并镶嵌 一张大容量的 RFID芯片。  b. Co-issue a joint expert credit card with a commercial bank, a commercial bank magnetic card and a large-capacity RFID chip.
本发明的价值在于: 1、创建新机制聚合专家智体于统一平台,创造性地 构建开放型平台, 将各类专家通过建立有效组织机制, 组织在一个开放型 的应用系统平台上, 形成庞大的高级人才聚集地, 在此基础上应用多媒体 通讯技术与即时通讯技术, 实现网络终端的远程链接、 在线与协同, 使全 社会的专家与社会各界有机互补与互动, 彻底改变传统高附加值的专家使 用方式。 2、 为电子政务科学决策专业化服务体系提供了创新标准。 3、 全 面提升电子商务的应用价值和商业价值, 为广大工商企业在进行重大商务 决策时、 在要解决技术难题时、 在要获得最新科研成果时, 系统专家将为 企业提供最完善、 最便捷、 最经济的专家级咨询支持服务体系。 附图说明  The value of the invention lies in: 1. Creating a new mechanism to aggregate expert intelligence into a unified platform, creatively construct an open platform, and organize various types of experts to form an effective organization mechanism and organize on an open application system platform to form a huge The high-level talent gathering place, on the basis of the application of multimedia communication technology and instant messaging technology, to achieve remote links, online and collaborative network terminals, so that the experts and the community can complement and interact with each other, completely change the traditional high value-added experts How to use it. 2. Providing innovative standards for the professional service system for e-government scientific decision-making. 3. Improve the application value and commercial value of e-commerce in an all-round way. When the majority of industrial and commercial enterprises make major business decisions, when they need to solve technical problems, and when they want to obtain the latest scientific research results, system experts will provide the most complete and convenient for enterprises. The most economical expert-level consulting support service system. DRAWINGS
图 1为本发明的应用系统平台总体框架图;  1 is a general framework diagram of an application system platform of the present invention;
图 2为本发明的应用系统平台的数据架构示意图;  2 is a schematic diagram of a data structure of an application system platform of the present invention;
图 3为本发明的应用系统平台的网络架构图;  3 is a network architecture diagram of an application system platform of the present invention;
图 4为本发明的应用系统平台的集成架构图;  4 is an integrated architecture diagram of an application system platform of the present invention;
图 5为本发明的应用系统平台的分布式智能协同框架图。 具体实施方式 如图 1 所示, 政务商务决策专家支持应用系统平台总框架由 "一个中 心、 两个接口、 三个体系、 六个平台、 九个功能系统以及多个应用子系统" 组成。 其中:  FIG. 5 is a diagram of a distributed intelligent collaborative framework of an application system platform of the present invention. DETAILED DESCRIPTION As shown in Figure 1, the general framework of the government business decision-making expert support application system platform consists of "one center, two interfaces, three systems, six platforms, nine functional systems and multiple application subsystems". among them:
一个中心, 指建立政务商务决策咨询专家互动智能支持中心, 称为 DSC; A center refers to the establishment of an interactive intelligent support center for government business decision-making consultants, called DSC;
两个接口, 包括: 电子政务网内部信息交换接口以及其他相关社会单 位信息交换接口;  Two interfaces, including: an internal information exchange interface of the e-government network and other related social unit information exchange interfaces;
三个体系, 包括: 专家支持系统标准及其技术保障体系、 电子政务决 策支持体系以及经济运行咨询服务体系;  The three systems include: expert support system standards and their technical support systems, e-government decision support systems, and economic operation advisory service systems;
六个平台, 包括: 信息发布与服务平台、 分析与决策支持平台、 资源 智体平台、 多媒体信息传输平台、 外部 DSS整合平台、 身份识别与授权支 撑平台;  Six platforms, including: information publishing and service platform, analysis and decision support platform, resource intelligence platform, multimedia information transmission platform, external DSS integration platform, identification and authorization support platform;
九个功能系统, 包括: 专家在线系统、 文件传输管理系统、 同步录音 录像系统、 专家在线查询系统、 专家在线呼叫应答系统、 政务在线决策系 统、 辅助决策系统、 专家在线信息系统、 专家提案管理系统;  Nine functional systems, including: expert online system, file transfer management system, synchronous recording and recording system, expert online inquiry system, expert online call response system, government online decision system, assistant decision system, expert online information system, expert proposal management system ;
多个应用系统, 为政务商务应用系统, 包括: 政务决策咨询专家支持 子系统和商务决策咨询专家支持子系统等。  Multiple application systems, for government business application systems, include: government decision-making consulting expert support subsystems and business decision-making consulting expert support subsystems.
一个中心: 政务商务决策咨询专家互动智能支持中心 (DSC ) 以往的 DSS是用计算机系统支持决策的部分, 而政务商务决策咨询专 家互动智能支持中心 DSC是指包括计算机在内的和其它所有支持决策的专 家智取体群相结合共同支持决策的中心。  A Center: Government Business Decision-Making Consultant Expert Interactive Intelligent Support Center (DSC) Previous DSS is a part of computer-system support decision-making, while government business decision-making consulting expert interactive intelligent support center DSC refers to all computer and other supporting decisions. The combination of expert intelligence and body groups supports the center of decision making.
当今社会, 政治、 经济、 商业、 企业等各种活动都处在复杂的环境中, 其内部关系也错综复杂, 并且在信息时代各种情况瞬息万变, 因此只有站 到系统论的高度来研究各种复杂系统, 才能对各种活动做出明智的决策。 DSC这种综合集成法的实质就是将专家群体、 数据和各种信息与计算机技 术有机地结合起来, 把各门学科的科学理论和人的经验、 知识结合起来, 发挥综合系统的整体优势。  In today's society, political, economic, commercial, corporate and other activities are in a complex environment, and their internal relations are also intricate, and in the information age, various situations are changing rapidly. Therefore, it is only at the height of system theory to study various complexities. The system can make informed decisions about various activities. The essence of DSC's integrated integration method is to organically combine expert groups, data and various information with computer technology, and combine the scientific theories of various disciplines with human experience and knowledge to bring into play the overall advantages of the integrated system.
两个接口: 政务网内部接口、 商业企业信息接口  Two interfaces: government network internal interface, business enterprise information interface
首先是为政务决策支持服务的, 故它在网络布局上是放在政府电子政 务网之中的, 是政府电子政务网的一个重要组成部分。 但由于它又并非是 一个纯粹的电子政务系统, 还能为社会各机构和企业提供商务专家咨询服 务, 故决定它又不可能直接放入电子政务内网之中。 所以, E-IDSS必须设 置接口, 以确保与电子政务内网和其他相关社会单位交换信息。 The first is to serve the government decision support, so it is placed in the government e-government in the network layout. Among the service networks is an important part of the government e-government network. However, since it is not a pure e-government system, it can provide business expert consulting services to various social organizations and enterprises, so it is impossible to directly put it into the e-government intranet. Therefore, E-IDSS must set up an interface to ensure exchange of information with the e-government intranet and other relevant social units.
两个接口, 指电子政务网内部信息交换接口、 其他相关社会单位信息 交换接口。 在与政府电子政务内网信息交换时, 设立交换前置机, 部署在 政务内网部分, 根据实际的连接情况, E-IDSS与政务内网的行政办公等业 务系统之间通过网络或者是存储介质利用数据的导入导出的手段实现数据 交换和转换, 形成 E-IDSS与政务内网之间的连接为安全接口。  Two interfaces refer to the internal information exchange interface of the e-government network and other relevant social unit information exchange interfaces. In the exchange of information with the government e-government intranet, an exchange front-end machine is set up and deployed in the intranet part of the government. According to the actual connection situation, the E-IDSS and the administrative office of the government intranet are connected through the network or the storage system. The medium uses data import and export means to realize data exchange and conversion, and forms a connection between the E-IDSS and the government intranet as a secure interface.
由于政务商务决策专家支持应用系统平台放置在电子商务网之中, 为 了保证在为社会其他相关单位提供专家咨询服务的信息数据安全, 特别是 保证不因 E-IDSS与其信息系统相连时, 影响电子政务网安全, 须建立信息 交换接口。  As the government business decision-making experts support the application system platform placed in the e-commerce network, in order to ensure the security of information data for providing expert consulting services to other relevant units of the society, especially to ensure that E-IDSS is not connected to its information system, For the government network security, an information exchange interface must be established.
其他相关社会单位信息交换接口功能要求如下:  The functional requirements of other relevant social unit information exchange interfaces are as follows:
共享数据库的结构设计和定义、 共享数据库的安全管理设计和定义, 数据库的用户权限管理; 建立共享数据库并实现共享数据库业务数据库之 间的数据交互及交换; 实现业务数据库和共享数据库之间数据交换过程中 的数据转换功能; 自动判断业务数据库中哪些数据已经发生变化、 并抽取 变化数据保存到共享数据库; 支持对接口子系统的远程管理和监控功能; 支持对共享数据库元数据的管理。  Structure design and definition of shared database, security management design and definition of shared database, user rights management of database; establishment of shared database and data exchange and exchange between shared database business database; implementation of data exchange between business database and shared database The data conversion function in the process; automatically judges which data in the business database has changed, and extracts the change data to the shared database; supports the remote management and monitoring function of the interface subsystem; supports the management of the shared database metadata.
三个体系: 标准体系、 政务决策支持体系、 商务咨询服务体系  Three systems: standard system, government decision support system, business consulting service system
1、 E-IDSS标准及其技术保障体系  1. E-IDSS standard and its technical security system
根据国内外研究进展, 以学习和应用国内外现行的各种标准为主, 对 尚缺乏的标准, 在中国专家委员会、 中国专家工作联合会国的指导下建立 一些政务决策支持和商务咨询服务专家系统的规范, 建设符合我国情况的 专家系统 4.0标准体系。 建设内容包括: 业务规范、 数据编码标准、 数据接 口标准、 技术规范、 系统性能指标等。 Based on the research progress at home and abroad, based on the study and application of various domestic and international standards, and the lack of standards, under the guidance of the China Expert Committee and the China Federation of Experts and Work, establish some government decision support and business consulting services experts. The system's norms, construction is in line with China's situation Expert System 4.0 Standard System. The construction content includes: business specifications, data coding standards, data interface standards, technical specifications, system performance indicators, etc.
IDSS信息系统的信息保障技术层面可以分为应用环境、应用区域边界、 网络和电信传输、 安全管理中心以及密码管理中心。  The information assurance technology of the IDSS information system can be divided into application environment, application area boundary, network and telecom transmission, security management center and password management center.
2、 电子政务决策支持体系  2. E-government decision support system
E-IDSS除了上述标准及其技术保障体系之外,还有两在应用支撑体系, 其中最重要的一个就是电子政务决策支持体系。此体系保障 E-IDSS能够为 政府决策提供支持服务, 为政府各职能部门提供各项专家咨询服务。 此体 系下有 N个相对应的应用子系统, N为大于 1的自然数。  In addition to the above standards and its technical support system, E-IDSS has two application support systems, the most important of which is the e-government decision support system. This system guarantees that E-IDSS can provide support services for government decision-making and provide various expert consulting services for government functions. There are N corresponding application subsystems under this system, and N is a natural number greater than 1.
3、 经济运行咨询服务体系  3. Economic operation consulting service system
E-IDSS 第二个应用支撑体系就是经济运行咨询服务体系。 它是支撑 E-IDSS商业运作的最主要体系。 此体系保障 E-IDSS能够为社会各行各业 的事业、 商业机构提供适时专家互动咨询服务。 此体系下有 N个相对应的 应用子系统。  E-IDSS The second application support system is the economic operation consulting service system. It is the most important system supporting the commercial operation of E-IDSS. This system guarantees that E-IDSS can provide timely expert interaction consulting services for businesses and business organizations in all walks of life. There are N corresponding application subsystems under this system.
六个支撑平台  Six support platforms
1、 E-IDSS信息发布与服务平台  1. E-IDSS information release and service platform
E-IDSS 信息发布与服务平台面向政府机关和社会单位, 介绍 E-IDSS 工作流程和总动态、 发布各行业关键信息, 介绍决策方法和技巧, 公布一 些相关的案例分析, 为各省市、 区政府机关和社会单位提供个性化的专业 服务, 如专家查询(含本地区及国内外)、 专家的文献资料检索、 网上学术 研讨会(地区或国际性)等; 向网络成员单位提供有关信息; 进行网上增 值服务(如网上课题咨询、 网上课题招标等)。  The E-IDSS information release and service platform is aimed at government agencies and social organizations, introduces E-IDSS workflow and overall dynamics, publishes key information of various industries, introduces decision-making methods and techniques, and publishes relevant case studies for provincial, municipal, and district governments. Organs and social units provide personalized professional services, such as expert inquiries (including local and international), expert literature search, online academic seminars (regional or international), etc.; provide relevant information to network members; Online value-added services (such as online subject consultation, online project bidding, etc.).
2、 E-IDSS资源智体平台  2, E-IDSS resource intelligence platform
E-IDSS与前三代 DSS不同就是引入了各种资源智体,尤其是专家智体 群与决策者和咨询者一起互动, E-IDSS资源智体平台提供: 包括知识库智 体、 数据库智体、 模型库智体、 方法库智体、 图形、 图像智体等。 其功能 是完成专家智取体群的对各种资源的调用任务。 Different from the first three generations of DSS, E-IDSS introduces various resource intelligence bodies, especially the expert intelligence group interacts with decision makers and consultants. The E-IDSS resource intelligence platform provides: including knowledge base intelligence Body, database intelligence, model library intelligence, method library intelligence, graphics, image intelligence, etc. Its function is to complete the task of calling the various resources of the expert intelligence group.
3、 E-IDSS多媒体信息传输平台  3. E-IDSS multimedia information transmission platform
通过 E-IDSS多媒体信息传输平台的建设,可以使人们已经基本实现了 在任何地点(anywhere ), 任何时间(anytime ), 都能够进入 E-IDSS的系统 中, 随时得到所需的视、 音频及其他决策信息。 E-IDSS多媒体信息传输平 台设计目标^ ^于 Internet实现远程部点之间的高保真准动态图像的实时传 输。  Through the construction of the E-IDSS multimedia information transmission platform, people can basically realize the access to the E-IDSS system at any place (anywhere), any time (anytime), and get the required video and audio at any time. Other decision information. E-IDSS multimedia information transmission platform design target ^ ^ Real-time transmission of high-fidelity quasi-dynamic images between remote points on the Internet.
发送站点和接收站点都具对图像质量的控制功能, 以适应 Internet传输 率不稳定的情况; 对图像采用多种类型的压缩技术, 以适应不同的图像分 辨率和环境要求; 在 Internet信道传输率较差时, 能够启动自适应功能。 它 集计算机网络、 通讯、 视频处理、 流媒体、 和自动化技术于一身, 是视频、 音频、 数据和图示一体化的解决方案, 兼备网络视频、 视频会议、 视频直 播等功能,具有超大规模组网能力。是构建于局域网 /因特网(LAN/Internet ) 网络之上、 支持多种传输方式的综合多媒体业务传输平台。 其特点及优势 主要体现在多媒体应用中的数字化、 网络化、 智能化、 系统化及超大规模 组网能力。  Both the sending site and the receiving site have image quality control functions to adapt to the unstable Internet transmission rate; multiple types of compression techniques are applied to the image to adapt to different image resolutions and environmental requirements; When it is poor, it can start the adaptive function. It integrates computer network, communication, video processing, streaming media, and automation technology. It is an integrated solution for video, audio, data and graphics. It combines functions such as network video, video conferencing, and live video broadcasting. Network capabilities. It is an integrated multimedia service transmission platform built on a LAN/Internet network and supporting multiple transmission methods. Its characteristics and advantages are mainly reflected in the digital, networked, intelligent, systematic and ultra-large-scale networking capabilities in multimedia applications.
4、 E-IDSS分析与决策支持平台  4. E-IDSS analysis and decision support platform
E-IDSS分析与决策支持平台是一个建立在 DSC的一个综合分析平台。 它运用数据仓库和数据挖掘技术, 根据行政领导对决策支持咨询的要求, 完成各政府机构、 各职能局提出的决策咨询需求, 以及社会各界对专家咨 询的需求; 及时了解和获得相关的决策所需的信息, 实时获得国家相关的 政策、 法规及各行业的经济运行详细报表数据, 为领导决策提供第一手信 息, 为领导决策提供科学化根据, 为企业单位的咨询提供一流的最新的业 界方案。 5、 E-IDSS外部 DSS整合平台 The E-IDSS Analysis and Decision Support Platform is a comprehensive analysis platform built on DSC. It uses data warehouse and data mining technology, according to the requirements of administrative leadership for decision support consultation, completes the decision-making consulting needs of various government agencies and functional bureaus, as well as the needs of the community for expert consultation; timely understanding and access to relevant decision-making offices The required information, real-time access to relevant national policies, regulations and detailed economic report data of various industries, providing first-hand information for leadership decision-making, providing scientific basis for leadership decision-making, and providing first-class and latest industry for business unit consultation. Program. 5, E-IDSS external DSS integration platform
E-IDSS是一个整合平台, 它不可能包罗万象拥有各行各业的 DSS, 但 通过建立外部的 DSS整合平台, 提供数据接口, 并提供数据采集、 数据共 享和数据交换功能。将外部各行业已经存在的专家系统整合到 E-IDSS中来, 为社会相关单位服务。 一方面, 通过整合越来越丰富 E-IDSS, 并快速地拥 有各行业的专家系统,低成本地为社会各界服务; 另一方面,各行业的 DSS 通过整合到 E-IDSS中, 将整体提升自己的决策和服务功能。 数据接口就是 针对在各行业的不同的 DSS,跨应用的数据交换和业务互通的需求,以 XML 为数据交换规范设计的接口,用来完成跨系统的业务协同。它相当于各 DSS 和与 E-IDSS的 "中间桥梁"。 数据采集就是根据制定的数据接口标准, 连 接各个 DSS的数据, 运用多种通讯方式将各个 DSS的数据传送到 E-IDSS 的 DSC。 社会各行业已建立的多个 DSS, 具有一定的分散性。 为了确保政 务决策和商务咨询专家支持系统中信息一致性和完整性, 需要建立共享数 据库实现数据共享。 数据交换是遵循统一的标准规范, 建立在有序的数据 结构之上的, 安全、 可靠、 高效、 可管理、 可扩展的数据交换。 它是由分 布在各系统的数据交换服务系统和在数据中心的数据交换监控系统组成。 各业务系统之间的数据交换, 和对共享数据库的访问都要通过数据交换来 完成。 外部的 DSS整合平台是 E-IDSS核心应用的基础软件平台。  E-IDSS is an integrated platform that does not include all-in-one DSS in all walks of life, but provides an external DSS integration platform that provides data interfaces and provides data collection, data sharing, and data exchange capabilities. Integrate existing expert systems from various external industries into E-IDSS to serve socially relevant units. On the one hand, through the integration of more and more rich E-IDSS, and quickly have expert systems in various industries, to serve the community at low cost; on the other hand, the DSS of various industries will be improved by integrating into E-IDSS. Your own decision making and service functions. The data interface is designed for different DSS, cross-application data exchange and service interworking requirements in various industries, and XML is used as an interface for data exchange specification to complete cross-system business collaboration. It is equivalent to each DSS and the "middle bridge" with E-IDSS. Data collection is based on the established data interface standard, connecting the data of each DSS, and transmitting the data of each DSS to the DSC of the E-IDSS by using various communication methods. Multiple DSSs have been established in various industries and have certain dispersion. To ensure that policy decisions and business consultants support information consistency and integrity in the system, a shared database is required for data sharing. Data exchange is a secure, reliable, efficient, manageable, and scalable data exchange that follows a unified standard specification and is built on an ordered data structure. It consists of a data exchange service system distributed in each system and a data exchange monitoring system in the data center. Data exchange between business systems and access to shared databases is done through data exchange. The external DSS integration platform is the underlying software platform for E-IDSS core applications.
6、 身份识别与授权支撑平台  6, identification and authorization support platform
E-IDSS与政府决策息息相关, 与商务咨询脉脉相连, 关系到政府决策 是否科学和合理, 关系到社会经济的稳定与发展, 因此在构建整个 E-IDSS 体系的同时, 应加强对各层的安全体系的建设, 以保证整个 E-IDSS体系安 全、 可靠、 稳定地运行。  E-IDSS is closely related to government decision-making, and is connected with business consultation. It is related to whether government decision-making is scientific and reasonable, and it is related to the stability and development of social economy. Therefore, while building the entire E-IDSS system, it should strengthen the layers. The construction of the safety system to ensure safe, reliable and stable operation of the entire E-IDSS system.
首先是我们在 E-IDSS 网络的建设中采用了安全网络技术, 如 MPLS VPN技术来建设逻辑业务网, 这样在主干交换机上就应用了最底层的安全 措施, 既可防止其他业务系统的用户未经授权使用 E-IDSS的信息资源, 也 可防止本系统的用户进入其他的业务逻辑网络。 在同一个物理网络上, 就 可实现各业务网络逻辑隔离。 由于此种安全措施的实现基于主干路由器和 交换机, 具有^艮高的安全等级。 The first is that we have adopted a secure network technology, such as MPLS VPN technology, to build a logical service network in the construction of the E-IDSS network, so that the lowest level of security is applied to the backbone switch. Measures can prevent users of other business systems from using the E-IDSS information resources without authorization, and prevent users of the system from entering other business logic networks. On the same physical network, logical isolation of each service network can be achieved. Since the implementation of such security measures is based on backbone routers and switches, it has a high security level.
此外, 我们在还可以利用统一的认证及授权中心来完成各个业务应用 的身份验证及有效授权。 在应用层提高系统的安全性。 由于各系统使用统 一的认证及授权中心, 避免了各业务系统分别建立应用层的身份认证。 整 个安全基础设施的建设还包括防火墙系统, 病毒防护系统, 入侵检测系统, 曰志及审计系统, 安全管理系统, 数据备份及容错容灾系统, 机房物理安 全等等。  In addition, we can also use a unified authentication and authorization center to complete the authentication and effective authorization of each business application. Improve system security at the application layer. Since each system uses a unified authentication and authorization center, each application system is prevented from establishing identity authentication at the application layer. The entire security infrastructure also includes firewall systems, virus protection systems, intrusion detection systems, audit and audit systems, security management systems, data backup and fault tolerant disaster recovery systems, physical security in the computer room, and more.
九个功能系统包括: 指专家在线系统、 文件传输管理系统、 同步录音 录像系统、 专家在线查询系统、 专家在线呼叫应答系统、 政务在线决策系 统、 辅助决策系统、 专家在线信息系统以及专家提案管理系统。  The nine functional systems include: Expert online system, file transfer management system, synchronous recording and recording system, expert online inquiry system, expert online call response system, government online decision system, auxiliary decision system, expert online information system and expert proposal management system. .
多个应用系统, 分为政务决策咨询专家支持子系统和商务决策咨询专 家支持子系统两类。  Multiple application systems are divided into two categories: the government decision-making consulting expert support subsystem and the business decision-making consulting expert support subsystem.
核心: 计算机网络、 系统软件及专家智体数据仓库的分布式建立; 模 型: 以人为中心的人机交互具有生命的 DSS; 功能: 将决策者参与的主观 能动性与 DSS的专家智体的技能综合于支持过程之中, 并形成具有生命力 的互动。  Core: Distributed establishment of computer network, system software and expert intelligent data warehouse; Model: Human-centered human-computer interaction with life DSS; Function: Integrate subjective initiative of decision makers with DSS expert intelligence skills In the process of support, and form a vital interaction.
1、 应用系统的定位  1, the positioning of the application system
要实现应用架构, 必须处理好继承和发展的关系, 对于处于不同阶段 的应用系统做准确、 合理的定位。 应用系统的定位方法:  To realize the application architecture, we must handle the relationship between inheritance and development, and make accurate and reasonable positioning for application systems at different stages. Application system positioning method:
( 1 )一级定位结构: 按国家行政机构等级进行系统定位。 只有一级是 国家电子政务网为中心, 包括各省分网、 得各市分网;  (1) First-level positioning structure: System positioning according to the level of state administrative agencies. Only one level is the national e-government network as the center, including the provincial sub-networks and the municipal sub-networks;
( 2 ) 系统的时间分布: 系统的时间阶段包括将被淘汰系统、 使用中系 统、 开发中系统、 规划中系统。 (2) Time distribution of the system: The time phase of the system includes the system to be eliminated, and the system in use System, system under development, system in planning.
2、 应用系统的实施  2. Implementation of the application system
应用系统的实施是一个非常复杂的过程, 其中存在^艮多不确定的因素, 所以其实施应在面向服务概念的引导下, 实行应用系统多层架构, 同时采 用通用的、 基于统一标准和规范的业务功能和流程的组件化开发模式。 这 样不仅增强了系统的复用性和扩展性, 也有利于系统之间的交换和共享。  The implementation of the application system is a very complicated process, and there are many uncertain factors. Therefore, the implementation should be based on the service-oriented concept, implement the application system multi-layer architecture, and adopt the common, based on unified standards and specifications. A componentized development model for business functions and processes. This not only enhances the reusability and scalability of the system, but also facilitates the exchange and sharing between systems.
政务商务决策专家支持应用系统平台建设的目标是全国范围内专家支 持平台, 并整合各行业的专家系统, 实现互联互通, 数据共享, 资源整合 和开发利用, 其中数据一致性和完整性的质量保障是关键的基础工作。 所 以在相关的数据标准和规范的指导下, 从技术和管理手段出发, 设计数据 结构, 严格遵循数据录入、 传递流程, 才能为所有应用系统提供可信赖的 数据资源。  The goal of government business decision-making experts to support the application system platform is to support the platform of experts across the country, and integrate expert systems from various industries to achieve interconnection, data sharing, resource integration and development and utilization, and quality assurance of data consistency and integrity. It is the key basic work. Therefore, under the guidance of relevant data standards and specifications, designing data structures based on technical and management methods, and strictly following data entry and delivery processes, can provide reliable data resources for all application systems.
为了 E-IDSS对高质量的数据的要求, 设计了一个完整的数据架构, 对 数据的产生、 传输和使用进行了系统化的分类对数据架构的每个层面, 都 做了相应的说明, 并有针对性的分析, 旨在从各个方面来提供数据的质量 和使用效率。  In order to meet the requirements of high-quality data for E-IDSS, a complete data architecture is designed. The systematic classification of data generation, transmission and use is described for each level of the data architecture. Targeted analysis is designed to provide data quality and efficiency in all aspects.
数据源: 政府 ΟΑ、 企业 CRM等等业务系统中相关数据。  Data sources: Relevant data in government systems, enterprise CRM, etc.
识别架构: 通过批量或实时处理等技术, 利用采集到的数据, 识别数 据对象并对咨询用户有个全面的了解。  Identification architecture: Using data collected in batch or real-time processing, using the collected data, identifying data objects and providing a comprehensive understanding of the consulting users.
数据传输架构: 在各系统之间, 支持批量或实时数据传输的技术功能。 数据存储: 数据的保存和管理。  Data Transfer Architecture: Supports technical functions for bulk or real-time data transfer between systems. Data storage: Data storage and management.
数据分析架构: 分析处理信息来提高 E-IDSS服务的质量和效率。  Data Analysis Architecture: Analyze processing information to improve the quality and efficiency of E-IDSS services.
数据质量保障体系  Data quality assurance system
数据从录入到使用的过程中经过了几个环节, 每个环节都有可能导致 错误, 因此解决数据的质量问题需要把问题分割到不同的环节分别进行处 理, 以便及早发现和纠正问题。 There are several links in the process from data entry to use. Each link can lead to errors. Therefore, solving the quality problem of data needs to divide the problem into different links. Rational, in order to find and correct problems early.
1、 技术手段  1. Technical means
数据输入: 字段的自动填充功能; 信息自动排错功能; 根据历史数据 逻辑检查功能; 影像系统。  Data input: automatic filling of fields; automatic error debugging function; logic check function based on historical data; image system.
数据存储和组织: 在系统空闲时主动运行预定义查询或者抽查, 主动 确定数据库中错误使用专门的数据仓库进行分析, 而非备份数据库; 增加 数据的安全控制限制对生产数据的后台操作; 对旧的数据进行归档。  Data storage and organization: Actively run pre-defined queries or spot checks when the system is idle, proactively determine the error in the database using a dedicated data warehouse for analysis, rather than backing up the database; Increase data security control limits the background operations on production data; The data is archived.
数据传递和合并: 使用先进的提取、 转换和加载来增强数据的质量; 使用集成架构在各系统之间共享数据, 确保跨系统之间的数据的一致性和 集成性; 将不同系统的数据整理到分析数据仓库中, 以支持全方位的分析。  Data transfer and consolidation: Enhance data quality with advanced extraction, transformation, and loading; use integrated architecture to share data across systems to ensure data consistency and integration across systems; organize data across systems Go to the analytical data warehouse to support a full range of analysis.
数据应用: 使用先进的数据分析工具(如 OLAP、 数据挖掘等 )提高分 析能力, 筒化报表工作; 提高数据的安全访问控制。  Data application: Use advanced data analysis tools (such as OLAP, data mining, etc.) to improve analytical capabilities, streamline report work, and improve data security access control.
2、 管理手段  2. Management means
数据输入: 为录入人员提供足够的培训, 重视前台操作流程; 提高工 作人员的工作积极性和服务质量; 减少前台输入, 转移大量的数据输入到 后台。  Data input: Provide sufficient training for the input personnel, pay attention to the front-end operation process; Improve the work enthusiasm and service quality of the staff; Reduce the front-end input, transfer a large amount of data to the background.
数据存储和组织: 缩短从发现数据错误到处理的时间, 以便及时处理。 建立高效筒洁又安全的步骤来修改数据错误, 达到快而有序并有明确历史 记录。  Data Storage and Organization: Reduce the time from discovery of data errors to processing for timely processing. Establish efficient, clean and secure steps to modify data errors, quickly and orderly, and have a clear history.
数据传递和合并: 选择最佳方案设计数据传递的流程, 确保每个数据 的传递都得到数据接受方的确认; 定义并控制跨系统数据的格式和标准。  Data Transfer and Consolidation: Choose the best solution to design the data transfer process, ensure that each data transfer is confirmed by the data recipient; define and control the format and standards of cross-system data.
数据应用: 从业务上明确指标的计算口径, 确定明确的计算方法和数 据源。  Data application: Determine the calculation method of the indicator from the business, and determine the clear calculation method and data source.
E-IDSS平台架构  E-IDSS platform architecture
平台架构从平台运维、 系统开发、 安全、 网络及基础设施几个方面进 行技术设计和功能描述, 旨在为政务商务决策专家支持应用系统平台数据 中心提供先进的、 高质量的、 高性能的平台运行环境, 保证各种应用系统 拥有一个良好的中枢交换平台。 Platform architecture from platform operation and maintenance, system development, security, network and infrastructure The technical design and functional description are designed to provide an advanced, high-quality, high-performance platform operating environment for the government business decision-making experts to support the application platform data center, and ensure that all application systems have a good central switching platform.
统一操作系统版本, 根据综合业务系统的技术要求, 投入成本和技术 支持能力来制定统一的操作系统版本标准, 以降低运维的复杂性和难度, 保证系统的正常使用。  Unified operating system version, based on the technical requirements of the integrated business system, input cost and technical support capabilities to develop a unified operating system version standard, to reduce the complexity and difficulty of operation and maintenance, to ensure the normal use of the system.
改进服务器的使用, 服务器是最重要的基础设施之一, 有效地使用可 以提高系统的运行效率和 IT的长期投资效益。 针对目前服务器的使用和管 理较分散, 利用率较低的情况设计了集中式和分布式两种可以独立进行或 综合采用的改进方案。  To improve the use of servers, servers are one of the most important infrastructures, and effective use can increase the efficiency of the system and the long-term investment benefits of IT. In view of the current decentralized use and management of servers, and the low utilization rate, centralized and distributed solutions can be designed that can be independently or comprehensively adopted.
1 ) 集中式的服务器整合是用功能强大的服务器取代多个小型服务器。 这种方式可以有效地提高系统的运行能力和使用效率, 并增强对系统的管 理能力。 由于大型服务器的功能强大, 当系统需要扩容时, 可以在一定程 度上减少对新设施的投资。 但功能强大的设备对网络和基础设施的要求较 高。  1) Centralized server consolidation is the replacement of multiple small servers with powerful servers. This method can effectively improve the operating capacity and efficiency of the system and enhance the management capabilities of the system. Due to the power of large servers, when the system needs to be expanded, it can reduce the investment in new facilities to a certain extent. But powerful devices have high demands on the network and infrastructure.
2 )集群式服务器: 集群式服务器是将多个服务器用集群的方式链接起 来, 形成一个与大型服务器功能相近或更强的服务器群体将运行任务分布 到各个服务器上。 集群式的连接在加强集中管理和提高性能的同时, 具有 更强的系统容错性能及扩容性。 当系统容量不足时, 只要根据实际需求增 量性地在集群中加入相应的服务器。 避免了重新购置昂贵大型服务器的投 入。  2) Clustered server: A clustered server links multiple servers in a cluster to form a server group that is similar to or stronger than a large server. The running tasks are distributed to each server. Clustered connectivity provides greater system fault tolerance and scalability while enhancing centralized management and performance. When the system capacity is insufficient, just add the corresponding server to the cluster according to the actual demand. Avoid re-purchasing expensive large server investments.
从本质上提高对服务器的使用率, 决策专家支持应用系统平台还应从 几个改进现有的应用系统和数据架构: 采用应用系统的多层化结构, 将业 务逻辑处理集中到应用服务器中间层; 集中数据的备份和存储, 在系统架 构上与客户端应用界面和业务逻辑层分离; 将服务器和应用服务器软件用 集群的方式链接, 作为应用中间层; 在数据集中存储区域使用集群将数据 库服务器相连; 先进的系统和数据架构可以更好地理解扩容的目的, 有针 对性地满足扩容需求。 In essence, to improve the use of the server, the decision-making expert supports the application system platform should also improve the existing application system and data architecture from several: Adopt the multi-layered structure of the application system, and concentrate the business logic processing to the middle layer of the application server; Centralized data backup and storage, separated from the client application interface and business logic layer on the system architecture; used for server and application server software Clustered mode linkage, as the application middle layer; use cluster to connect the database server in the data centralized storage area; Advanced system and data architecture can better understand the purpose of capacity expansion, and meet the expansion needs in a targeted manner.
部分基础设施技术  Part of infrastructure technology
存储区域网 ( SAN ): 存储区域网络( Storage Area Network )通过集线 器或交换器, 利用光纤通道技术把两个或更多的存储系统连接到两个或更 多的服务器上形成一个可共享和随时调用的数据存储网络, 通常这些服务 器以集群方式来工作。 SAN接口、 连接设备、 通信控制协议再加上附加的 存储设备和独立的 SAN服务器构成一个 SAN系统。  Storage Area Network (SAN): A Storage Area Network connects two or more storage systems to two or more servers through a hub or switch, using Fibre Channel technology to form a shareable and ready-to-use network. The data storage network that is called, usually these servers work in a cluster. The SAN interface, connected devices, communication control protocol plus additional storage devices and separate SAN servers form a SAN system.
网络附加存储(NAS ): 传统的直连式存储将存储设备直接在服务器或 客户端之上, 不适应企业对数据集中与数据共享的要求。 NAS存储设备是 直接通过网络接口与网络直接相连, 由用户通过网络访问。  Network Attached Storage (NAS): Traditional direct-attached storage puts storage devices directly on the server or client, and is not suitable for enterprise data collection and data sharing. The NAS storage device is directly connected to the network through a network interface and accessed by users through the network.
公用密钥体制和数字证书: 公用密钥体制对需要进行信息交换的双方 具有很强的身份认证和信息加密功能。 密钥有两部分组成: 公钥和私钥。 使用密钥中的任何一把将数据加密后, 只有相对应的另一把钥匙可以进行 解密。 密钥的拥有者首先使用私钥将自己的名称等身份数据加密, 并连同 公钥一起组成一个数字证书存放在其他人可以进入的地方。 当双方需进行 信息交换时, 各自的密钥起到了不同的作用。  Public key system and digital certificate: The public key system has strong identity authentication and information encryption for both parties that need to exchange information. The key consists of two parts: a public key and a private key. After encrypting the data using any one of the keys, only the corresponding other key can be decrypted. The owner of the key first encrypts the identity data such as its own name using the private key, and together with the public key, forms a digital certificate to be stored in a place that other people can enter. When both parties need to exchange information, their respective keys play different roles.
目录服务技术: 每个大型的 IT系统包括了许多不同的网络资源如服务 器和网络打印机等, 以及大量的系统用户。 目录服务技术将系统的各种资 源和用户的信息通过统一的格式集中储存和管理。 通过对用户的统一管理, 可以将用户的身份认证工作集中在目录服务器上进行, 满足单点登录的要 求。  Directory Services Technology: Each large IT system includes many different network resources such as servers and network printers, as well as a large number of system users. Directory service technology centrally stores and manages the various resources and user information of the system in a unified format. Through unified management of users, the user's identity authentication work can be centralized on the directory server to meet the requirements of single sign-on.
虚拟专用网 (VPN ): 利用私有隧道技术在公网 (如因特网)上建立仿 真的点到点的专线, 对数据的传输进行加密和解密的安全工作。 可以用作 对远程系统登录和各内部局域网之间的安全连接。 Virtual Private Network (VPN): The use of private tunneling technology to establish a simulated point-to-point leased line on the public network (such as the Internet) to secure the encryption and decryption of data transmission. Can be used as A secure connection between the remote system login and each internal LAN.
E-IDSS的安全架构  E-IDSS security architecture
信息安全架构包括信息安全基础设施和信息安全应用、 安全保障二个 部分组成, 信息安全基础设施则包括了公钥基础设施 PKI和授权管理基础 设施 PML  The information security architecture consists of information security infrastructure and information security applications and security. The information security infrastructure includes public key infrastructure PKI and authorization management infrastructure PML.
1、 信息安全基础设施  1. Information Security Infrastructure
信息安全基础设施在网络基础设施所提供的信息传输服务平台的基础 上, 增加了面向应用系统的通用安全服务, 为应用系统提供一个通用的、 高性能和授权计算平台, 即所谓的智能化信任和授权平台。 智能化信任和 授权基础设施的引入使应用系统能够以便捷而灵活的方式来构建自身的安 全体系。  The information security infrastructure adds a common security service for application systems based on the information transmission service platform provided by the network infrastructure, providing a universal, high-performance and authorized computing platform for application systems, so-called intelligent trust. And licensing platform. The introduction of intelligent trust and authorization infrastructure enables applications to build their own security systems in a convenient and flexible manner.
信息安全基础设施以公钥基础设施 PKI、 授权管理基础设施 ΡΜΙ和时 间戳服务系统等, 主要是为应用工程提供统一的信息安全保障服务支持。  The information security infrastructure uses public key infrastructure PKI, authorization management infrastructure, and time stamp service system to provide unified information security support for application engineering.
公钥基础设施 ΡΚΙ主要在分布式计算环境中提供数据机密性、完整性、 身份认证和行为的不可抵赖性等基础安全功能。 授权管理基础设施 ΡΜΙ主 要提供分布式计算环境中应用系统的访问控制功能。  Public Key Infrastructure 基础 Basic security functions such as data confidentiality, integrity, identity authentication, and non-repudiation of behavior are primarily provided in distributed computing environments. Authorization Management Infrastructure ΡΜΙ Mainly Provides access control for applications in a distributed computing environment.
2、 信息安全应用保障环境  2. Information security application security environment
信息安全应用保障环境的主要功能是实现政务商务决策专家支持应用 系统平台到信息安全基础设施所提供的基础信息安全服务的接入, 同时通 过信任与授权服务来有机地整合网络边界防护、 系统入侵检测、 系统安全 审计、 系统漏洞扫描、 系统安全审计、 病毒防治等各类传统的信息安全防 护技术, 并通过统一的安全策略机制实施全网一致的安全管理, 最终构建 形成一个统一的信息身份识别与授权平台, 为业务支撑平台提供有力的信 息安全保护。  The main function of the information security application security environment is to enable the government business decision-making experts to support the access of the application system platform to the basic information security services provided by the information security infrastructure, and to integrate the network boundary protection and system intrusion through trust and authorization services. Various traditional information security protection technologies such as detection, system security audit, system vulnerability scanning, system security audit, virus prevention, etc., and implement consistent security management across the network through a unified security policy mechanism, and finally form a unified information identity. And the authorization platform provides powerful information security protection for the business support platform.
1、 数据集成 对于一些应用系统, 如果业务逻辑封装在数据存储过程中, 或者只需 要共享数据而不需要共享业务逻辑时, 可直接在数据层集成。 1, data integration For some application systems, if the business logic is encapsulated in a data storage process, or only needs to share data without sharing business logic, it can be integrated directly at the data layer.
2、 功能集成  2, functional integration
功能集成直接通过应用系统的 API调用现有系统的功能, 这种功能上 的集成可能是在单一系统层次发生应用集成, 也可能是跨越多个系统的流 程集成, 甚至是超出决策专家支持应用系统平台的外部集成。  Functional integration directly calls the functions of existing systems through the API of the application system. This functional integration may be application integration at a single system level, or process integration across multiple systems, or even beyond the decision-making expert support application system. External integration of the platform.
3、 表示层集成  3, presentation layer integration
这是筒单的集成方式, 用一个统一的用户界面来访问多个应用系统, 是它们看起来就像一个单一的应用系统, 新的界面可能会加入一些新的功 能和工作流。  This is an integrated way of accessing multiple applications with a single user interface. They look like a single application, and new interfaces may incorporate new features and workflows.
集成架构的实现  Implementation of integrated architecture
采用 EAI产品进行上述不同层次的集成, 其中 EAI产品应该包括四个 层次的功能。  EAI products are used for the above-mentioned different levels of integration, and EAI products should include four levels of functionality.
业务流程管理: 对现有的系统完成的业务流程进行集成和管理, 实现 更复杂的功能。 包括事件驱动的规则、 状态驱动的规则、 任务分配 /事件相 关性、 事件升级、 重复数据检查。  Business Process Management: Integrate and manage existing business processes completed by the system to achieve more complex functions. Includes event-driven rules, state-driven rules, task assignment/event correlation, event escalation, and duplicate data checking.
应用系统连接: 与现有的系统进行连接, 调用他的功能。 包括数据库 连接、 文件传输、 企业软件包解决方案、 专门技术、 认证和授权、 加密。  Application System Connection: Connect to an existing system and call his function. Includes database connectivity, file transfer, enterprise package solutions, expertise, authentication and authorization, and encryption.
翻译和转换: 对传递的消息和数据进行翻译, 格式转换、 格式化等。 包括语法、 语义、 XML翻译, 及一对多消息分裂。  Translation and conversion: Translation, format conversion, formatting, etc. of the delivered messages and data. Includes syntax, semantics, XML translation, and one-to-many message splitting.
通讯中间件: 在不同的系统之间传递消息和数据。 通讯中间件组件支 持采用不同的通讯模型并根据消息的内容和上下文对信息进行传递。  Communication middleware: Transferring messages and data between different systems. The communication middleware component supports different communication models and passes the information according to the content and context of the message.
接口设计  Interface design
整个决策专家支持应用系统平台的网络基础设施主要涉及到以下四类 接口: 统一的应用支撑平台的对外服务接口、 统一的应用支撑平台与公众 服务业务网络的接口、 公众服务业务网络与涉密网络的接口以及涉密网络 与政务涉密专网的接口。 The network infrastructure of the entire decision-making expert supporting the application system platform mainly involves the following four types of interfaces: the external service interface of the unified application support platform, the unified application support platform and the public. The interface of the service service network, the interface of the public service service network and the classified network, and the interface between the classified network and the government-related private network.
E-IDSS统一的平台的对外服务接口  External service interface of E-IDSS unified platform
E-IDSS统一的平台的对外服务接口主要面向社会公众提供专家咨询服 务的访问接入功能。 为适应政务商务决策专家支持应用系统平台应用公众 服务的多样化用户需求, 该接口需要提供对互联网、 电信公网等几种典型 的接入方式, 以方便各种不同终端类型公众用户的业务接入。  The external service interface of the E-IDSS unified platform mainly provides access and access functions for expert consultation services to the public. In order to meet the diversified user needs of the government business decision-making experts to support the application system platform to apply public services, the interface needs to provide several typical access methods for the Internet and the telecommunications public network to facilitate the service connection of various public users of different terminal types. In.
考虑到社会公众使用的决策专家支持应用系统平台应用服务的安全 性, 该接口需要提供基本的网络层安全功能。 其中对于互联网和电信公网 接入的用户, 可通过接入认证以及 VPN网关设备分别得到网络接入控制和 信息安全传输保护功能。  Considering that the decision-making experts used by the public support the security of the application platform application service, the interface needs to provide basic network layer security functions. For users accessing the Internet and the telecommunications public network, network access control and information security transmission protection functions can be obtained through access authentication and VPN gateway devices respectively.
E-IDSS统一的平台与公众服务业务网络的接口  Interface between E-IDSS unified platform and public service business network
对于应用层的数据交换接口而言, 需要提供两个层次的安全功能, 即 网络层和应用层的安全功能。 其中网络层主要是通过 VPN网关提供信息传 输的安全保护功能, 确保传输过程中的机密性、 完整性。 而应用层的安全 功能则是主要通过 SOAP服务器来完成, 重点在应用层结合 SOAP的访问 控制技术和 XML 所提供的元素级安全功能提供对交换业务数据的安全保 护。  For the data exchange interface of the application layer, two levels of security functions, namely the security functions of the network layer and the application layer, need to be provided. The network layer mainly provides security protection functions for information transmission through the VPN gateway to ensure confidentiality and integrity during transmission. The application layer security function is mainly implemented through the SOAP server. The application layer combines SOAP access control technology and XML-provided element-level security functions to provide security protection for the exchanged business data.
E-IDSS统一平台与涉密网络的接口  Interface between E-IDSS unified platform and classified network
由于涉密网络系统主要运行涉密的内部电子政务办公系统, 因此根据 国家保密局的要求, 应与非涉密电子政务办公网络之间进行物理隔离。  Since the classified network system mainly operates the confidential internal e-government office system, it should be physically isolated from the non-confidential e-government office network according to the requirements of the State Secrecy Bureau.
但根据对政务决策的要求, E-IDSS统一平台必须与内部的涉密网络进 行数据交换才能完成领导决策咨询, 因此该物理隔离的接口还必须提供一 定的数据安全交换功能, 这种异步安全数据交换功能主要是通过安全岛型 交换模块来实现。 E-IDSS统一平台与政务涉密专网的接口 However, according to the requirements of government decision-making, the E-IDSS unified platform must exchange data with the internal confidential network to complete the leadership decision consultation. Therefore, the physically isolated interface must also provide certain data security exchange functions. The switching function is mainly implemented by a secure island switch module. Interface between E-IDSS unified platform and government-related private network
政务涉密网络之间通过政务涉密专网进行涉密信息的交换与传输, 而 根据国家保密局的有关规定, 涉密专网在建设的过程中已经采取了包括物 理安全保护在内的大量安全防护措施, 因此该接口主要提供对涉密网络内 部拓朴结构的进一步隐藏以及网络接口的安全隔离和操作审计等功能, 进 一步强化对涉密信, 流动的管理。  The government-related secret networks exchange and transmit confidential information through the government-related private network. According to the relevant regulations of the State Secrecy Bureau, the classified private network has adopted a large number of physical security protections in the process of construction. Security protection measures, therefore, the interface mainly provides further concealment of the internal topology structure of the classified network, as well as security isolation and operation auditing of the network interface, and further strengthens the management of confidential letters and flows.
E-IDSS视频通讯平台  E-IDSS video communication platform
E-IDSS视频通讯平台独有的分布式结构。 在视频会议(通讯)行业, 为解决支持大用户量和节约带宽, 采用组播技术, 设计级连服务器为最高 水平。 政务商务决策专家支持应用系统平台的视频通讯平台采用分布式技 术和组播技术相结合设计方案, 开发出分布式结构服务器与级连服务器相 结合系统。 解决了成千上万人同时在线视频咨询的带宽瓶颈问题, 对适应 政府机关、 行业中从中央- >省- >地市- >县的树形结构专网有重要义意, 同时解决同行业视频服务网并网扩容问题。  The unique distributed structure of the E-IDSS video communication platform. In the video conferencing (communication) industry, in order to solve the problem of supporting large users and saving bandwidth, multicast technology is adopted to design the cascade server as the highest level. The government business decision-making expert supports the video communication platform of the application system platform by adopting a combination of distributed technology and multicast technology to develop a system combining distributed architecture servers and cascaded servers. It solves the bandwidth bottleneck problem of thousands of simultaneous online video consultations, and has important meanings for adapting to the government-organized and industry-wide tree-structured private network from the central->provincial->prefecture->prefectures. The video service network is connected to the network.
分布式与组播级连相结合技术的应用, 使政务商务决策专家支持应用 系统平台视频通讯平台真正意议达到可运营水平。  The application of the combination of distributed and multicast-level technologies enables government business decision-making experts to support the application platform system video communication platform to achieve true operational level.
E-IDSS视频通讯平台独有的虚拟服务器技术  Unique virtual server technology for E-IDSS video communication platform
政务商务决策专家支持应用系统平台视频通讯平台独特设计了虚拟服 务器技术。 所谓虚拟服务器就是在同一服务器、 同一网络环境、 同一软件 服务器中, 虚拟成多台服务器, 对在不同虚拟服务器上的用户而言, 其使 用感受独占一台服务器。  The government business decision-making expert supports the application system platform video communication platform to uniquely design the virtual server technology. The so-called virtual server is virtualized into multiple servers in the same server, the same network environment, and the same software server. For users on different virtual servers, the user feels exclusive use of one server.
虚拟服务器技术重要意义: 提高运营效益: 视频咨询与通讯租赁业务 中, 多家企业共享同一物理资源。 企事业集团单位管理需要: 大型单位管 理需要, 对不同性质的部门, 对不同级别的主管, 分配在不同的虚拟服务 器上使用, 互不干扰, 充分利用资源。 监控应用: 监控信息大多是不能公 开给公众察看的。 一般使用独立的虚拟服务器。 The importance of virtual server technology: Improve operational efficiency: In video consulting and communication leasing business, multiple enterprises share the same physical resources. Enterprise unit management needs: Large-scale unit management needs, for different levels of departments, for different levels of supervisors, allocated to use on different virtual servers, do not interfere with each other, make full use of resources. Monitoring application: Most of the monitoring information is not public Open to the public to see. A separate virtual server is typically used.
E-IDSS新型决策支持系统有以下的主要部件组成, 各模块可由智能体 Agent完成。  The E-IDSS new decision support system consists of the following main components, each of which can be completed by the Agent Agent.
1、 问题综合和交互  1, problem synthesis and interaction
负责人机交互。 通过此接口, 决策者可以直接查询虚拟数据库中数据, 观察在线分析处理的结果, 并将推理机的定性和定量辅助决策信息结合起 来, 以便通过人机协作, 做出合理的决策。  Responsible for human-computer interaction. Through this interface, decision makers can directly query the data in the virtual database, observe the results of online analysis and processing, and combine the qualitative and quantitative decision-making information of the inference engine to make reasonable decisions through human-machine collaboration.
2、 虚拟数据库系统  2, virtual database system
利用虚拟数据库技术可以从大量的、 自治的和混合数据 (结构和非结 构 )的数据源中抽取面向主题的数据集合。 从这个角度讲, 虚拟数据库技 术可以作为构造数据仓库的一种方法。 虚拟数据库系统用于管理虚拟数据 库, 并接受数据挖掘和 OLAP的查询请求, 迅速而准确地获取有用信息并 转换为数据分析和数据开采所需的数据形式。  Use virtual database technology to extract topic-oriented data collections from large, autonomous, and mixed data (structural and non-structured) data sources. From this perspective, virtual database technology can be used as a way to construct a data warehouse. Virtual database systems are used to manage virtual databases and accept data mining and OLAP query requests to quickly and accurately capture useful information and transform it into the data formats required for data analysis and data mining.
3、 数据挖掘  3, data mining
数据挖掘可以拓展 OLAP分析的深度, 挖掘 OLAP难以发现的隐藏在 数据深处的复杂的模式, 以便给决策者提供高层次的知识支持或者不断丰 富知识库。 数据的不断更新会造成开采知识的变化。 更何况决策者的兴趣 和要求也是变化的。  Data mining can extend the depth of OLAP analysis and mine complex patterns hidden in the depths of data that OLAP can hardly find in order to provide decision makers with high-level knowledge support or a rich knowledge base. Constant updating of data can result in changes in mining knowledge. Moreover, the interests and requirements of decision makers are also changing.
4、 推理机  4. Inference engine
完成专家系统的推理功能, 帮助决策者论证或提供给决策者一些备选 方案(如通过案例推理提供一些相似的案例)。 对使用模型不太频繁的决策 场合, 可减小传统决策支持系统的模型管理以及与其它部件的接口设计工 作量。  Complete the reasoning function of the expert system to help decision makers to demonstrate or provide decision makers with alternatives (such as providing similar cases through case-based reasoning). For decision-making situations where the model is used less frequently, the model management of the traditional decision support system and the interface design work with other components can be reduced.
5、 知识库  5, knowledge base
用于存储数据挖掘的知识。 同时也可与专家交互, 以获取、 更改和不 断完善知识的质量和数量, 提高推理机的推理能力。 知识库由知识库管理 系统管理。 Knowledge for storing data mining. Also interact with experts to get, change, and not Improve the quality and quantity of knowledge and improve the reasoning ability of the inference engine. The knowledge base is managed by the knowledge base management system.
在市场竟争日益激烈的知识经济时代, 决策者迫切需要得到准确、 及 时的信息和知识支持。 虚拟数据库技术的出现, 解决了导构多数据源的信 息集成和统一化问题,特别适合 DSC对整合各行业专家系统的需求。 同时, 虚拟数据库中来自不同数据源的、 以统一的关系数据库系统形式出现的数 据集为数据挖掘提供了良好的数据支持, 便于开采高质量的决策知识, 提 高决策支持能力。  In an era of increasingly competitive knowledge-based markets, policymakers urgently need accurate and timely information and knowledge support. The emergence of virtual database technology solves the problem of information integration and unification of guided multi-data sources, and is especially suitable for DSC to integrate the needs of various industry expert systems. At the same time, the data sets in the virtual database from different data sources in the form of a unified relational database system provide good data support for data mining, which is convenient for mining high-quality decision-making knowledge and improving decision support capabilities.
E-IDSS平台支付及结算系统采用的是商业银行和银联成熟、 稳定而安 全的支付, 具体表现在平台直接与商业银行支付系统相连, 并通过银联结 算系统, 统一进行结算。  The E-IDSS platform payment and settlement system uses mature, stable and secure payment by commercial banks and UnionPay. The specific performance is directly connected to the commercial bank payment system, and the settlement is unified through the UnionPay settlement system.
脑库 · 中国 E-IDSS与商业银行共同发行一张联名专家信用卡, 此卡在 技术上不是一张市面上可见的普通信用卡。 它在技术上完全采用商业银行 磁卡规则外, 在卡中镶嵌一张 13.56M大小的 RFID芯片, 作为专家信自己 储存, 脑库 · 中国 E-IDSS平台内部金融体系一个载体。  Brain Bank · China E-IDSS and commercial bank jointly issued a joint expert credit card, which is not technically a common credit card that is commercially available. It completely adopts the commercial bank magnetic card rules in technology, and embeds a 13.56M-sized RFID chip in the card as an expert to store its own, brain bank · China E-IDSS platform internal financial system as a carrier.
一方面完全突破了现有的磁卡信用卡技术瓶颈 (不能写更多的信息, 仅储存账号信息 ),使现有的信用卡技术应用一步到位成 RFID专家信用卡。 另一方面, 又使得专家信用卡更安全、稳定、可靠。 更重要的一方面, RFID 专家信用卡在不打破现有金融体系规划的前提下,实现了脑库 ·中国 E-IDSS 平台内部金融体系可操作性, 并通过 RFID芯片将现实的金融体系与脑库* 中国 E-IDSS内部虚拟的金融体系互换互动,从技术上也实现了从系统到传 统, 传统与系统同行的目的。  On the one hand, it completely breaks through the bottleneck of the existing magnetic card credit card technology (cannot write more information, only store account information), so that the existing credit card technology application can be applied in one step into an RFID expert credit card. On the other hand, it makes the expert credit card safer, more stable and more reliable. On the more important aspect, the RFID expert credit card realizes the operability of the internal financial system of the brain library·China E-IDSS platform without breaking the existing financial system planning, and the actual financial system and brain bank through RFID chips. * China's E-IDSS internal virtual financial system exchanges and interacts, and technically realizes the purpose of going from system to tradition, tradition and system.

Claims

权利要求书 Claim
1、 一种用于政务商务决策的专家支持应用系统平台, 采用计算机系 统、 存储系统、 网络系统和多媒体系统作为基础硬件条件, 其特征在于, 所述应用系统平台包含如下:  1. An expert support application system platform for government business decision making, using a computer system, a storage system, a network system, and a multimedia system as basic hardware conditions, wherein the application system platform includes the following:
a、 决策咨询专家互动智能支持中心, 其为包括计算机在内的和其它 所有支持决策的专家智取体群相结合共同支持决策的中心;  a. Decision-making expert interactive intelligent support center, which is a center that supports decision-making in combination with all other intelligent groups that support the decision-making, including computers;
b、 两个接口, 包括电子政务网内部信息交换接口、 其他相关社会单 位信息交换接口; 设立交换前置机, 部署在政务内网部分, 根据实际的 连接情况, 所述决策咨询专家互动智能支持中心与政务内网的行政办公 业务系统之间通过网络或者是存储介质利用数据的导入导出的手段实现 数据交换和转换, 形成的连接为安全接口; 其他相关社会单位信息交换 接口共享数据库的结构设计和定义、 共享数据库的安全管理设计和定义, 数据库的用户权限管理;  b. Two interfaces, including the internal information exchange interface of the e-government network, and other relevant social unit information exchange interfaces; the establishment of the exchange front-end machine, deployed in the intranet part of the government, according to the actual connection situation, the decision-making consulting expert interactive intelligent support The central office and the administrative office business system of the government intranet use the means of data import and export through the network or the storage medium to realize data exchange and conversion, and the formed connection is a secure interface; the structural design of the shared database of other related social unit information exchange interfaces And definition, shared database security management design and definition, database user rights management;
c、 三个体系, 包括: 专家支持系统标准及其技术保障体系、 电子政 务决策支持体系以及经济运行咨询服务体系;  c. Three systems, including: expert support system standards and technical support systems, e-government decision support systems, and economic operation consulting service systems;
d、 六个平台, 包括: 信息发布与服务平台、 分析与决策支持平台、 资源智体平台、 多媒体信息传输平台、 外部决策支持系统整合平台以及 身份识别与授权支撑平台;  d. Six platforms, including: information release and service platform, analysis and decision support platform, resource intelligence platform, multimedia information transmission platform, external decision support system integration platform, and identity and authorization support platform;
e、 九个功能系统, 包括: 专家在线系统、 文件传输管理系统、 同步 录音录像系统、 专家在线查询系统、 专家在线呼叫应答系统、 政务在线 决策系统、 辅助决策系统、 专家在线信息系统以及专家提案管理系统; f、 多个应用系统, 包括: 政务决策咨询专家支持子系统和商务决策 咨询专家支持子系统。  e. Nine functional systems, including: expert online system, file transfer management system, synchronous recording and recording system, expert online inquiry system, expert online call response system, government online decision system, assistant decision system, expert online information system and expert proposal Management system; f, multiple application systems, including: government decision-making consulting expert support subsystem and business decision-making consulting expert support subsystem.
2、 根据权利要求 1所述的系统平台, 其特征在于, 所述专家支持系 统标准及其技术保障体系的技术保障体系分为应用环境、 应用区域边界、 网络和电信传输、 安全管理中心以及密码管理中心。 2. The system platform according to claim 1, wherein the technical support system of the expert support system standard and the technical support system is divided into an application environment, an application area boundary, Network and telecom transmission, security management center and password management center.
3、 根据权利要求 2所述的系统平台, 其特征在于, 所述信息发布与 服务平台面向政府机关和社会单位, 介绍本决策系统的工作流程和总动 态、 发布各行业关键信息, 介绍决策方法和技巧, 公布一些相关的案例 分析, 提供个性化的专业服务, 进行网上增值服务。  3. The system platform according to claim 2, wherein the information release and service platform is directed to government agencies and social units, introduces the workflow and overall dynamics of the decision system, issues key information of various industries, and introduces decision-making methods. And tips, publish some relevant case studies, provide personalized professional services, and conduct online value-added services.
4、 根据权利要求 3所述的系统平台, 其特征在于, 所述分析与决策 支持平台建立于决策咨询专家互动智能支持中心, 运用数据仓库和数据 挖掘技术, 根据行政领导对决策支持咨询的要求, 完成各政府机构、 各 职能局提出的决策咨询需求, 以及社会各界对专家咨询的需求; 及时了 解和获得相关的决策所需的信息, 实时获得国家相关的政策、 法规及各 行业的经济运行详细报表数据, 为领导决策提供第一手信息, 为领导决 策提供科学化根据, 为企业单位的咨询提供一流的最新的业界方案。  4. The system platform according to claim 3, wherein the analysis and decision support platform is established in an intelligent support center for decision-making consulting experts, using data warehouse and data mining technology, according to requirements of administrative leadership for decision support consultation. Complete the decision-making consultation needs of various government agencies and functional bureaus, as well as the needs of the community for expert consultation; timely understand and obtain the information needed for relevant decision-making, and obtain relevant national policies, regulations and economic operations in various industries in real time. Detailed report data, providing first-hand information for leadership decisions, providing a scientific basis for leadership decisions, and providing first-class and up-to-date industry solutions for business unit consulting.
5、 根据权利要求 4所述的系统平台, 其特征在于, 所述资源智体平 台包括知识库智体、 数据库智体、 模型库智体、 方法库智体、 图形、 图 像智体, 完成专家智取体群的对各种资源的调用。  The system platform according to claim 4, wherein the resource intelligence platform comprises a knowledge base intelligence body, a database intelligence body, a model library intelligence body, a method library intelligence body, a graphic, an image intelligence body, and an expert completion. The invocation of various resources by the body group.
6、 根据权利要求 5所述的系统平台, 其特征在于, 所述多媒体信息 传输平台构建于局域网 /因特网网络之上、 支持多种传输方式, 包括计算 机网络、 通讯、 视频处理、 流媒体、 和自动化技术; 其采用的发送站点 和接收站点都具对图像质量的控制功能, 以适应因特网传输率不稳定的 情况; 对图像采用多种类型的压缩技术, 以适应不同的图像分辨率和环 境要求; 在因特网信道传输率较差时, 能够启动自适应功能。  6. The system platform according to claim 5, wherein the multimedia information transmission platform is built on a local area network/internet network and supports multiple transmission modes, including computer network, communication, video processing, streaming media, and Automation technology; its transmitting and receiving sites have image quality control functions to adapt to the unstable Internet transmission rate; multiple types of compression technology for images to adapt to different image resolutions and environmental requirements ; When the Internet channel transmission rate is poor, the adaptive function can be started.
7、 根据权利要求 6所述的系统平台, 其特征在于, 所述外部决策支 持系统整合平台采用的数据交换是遵循统一的标准规范, 建立在有序的 数据结构之上的可管理、 可扩展的数据交换, 由分布在各系统的数据交 换服务系统和在数据中心的数据交换监控系统组成。 7. The system platform according to claim 6, wherein the data exchange adopted by the external decision support system integration platform is in accordance with a unified standard specification, and is manageable and scalable based on an ordered data structure. The data exchange consists of a data exchange service system distributed in each system and a data exchange monitoring system in the data center.
8、 根据权利要求 7所述的系统平台, 其特征在于, 所述身份识别与 授权支撑平台采用安全网络技术建设逻辑业务网, 主干交换机上应用最 底层的安全措施, 在同一个物理网络上, 就可实现各业务网络逻辑隔离; 利用统一的认证及授权中心来完成各个业务应用的身份验证及有效授 权; 整个安全基础设施的建设还包括防火墙系统, 病毒防护系统, 入侵 检测系统, 日志及审计系统, 安全管理系统, 数据备份及容错容灾系统, 机房物理安全系统。 The system platform according to claim 7, wherein the identity recognition and authorization support platform uses a secure network technology to construct a logical service network, and the lowest level security measures are applied on the backbone switch, on the same physical network. It can realize the logical isolation of each business network; use the unified authentication and authorization center to complete the identity verification and effective authorization of each business application; the whole security infrastructure construction also includes firewall system, virus protection system, intrusion detection system, log and audit System, security management system, data backup and fault tolerant disaster recovery system, computer room physical security system.
9、 根据权利要求 1所述的系统平台, 其特征在于, 所述计算机系统 中包含服务器, 所述服务器采用集中式和集群式两种可以独立进行或综 合模式; 集中式的服务器整合功能强大的服务器取代多个小型服务器; 集群式服务器将多个服务器用集群的方式链接起来, 形成一个与大型服 务器功能相近或更强的服务器群体将运行任务分布到各个服务器上。  9. The system platform according to claim 1, wherein the computer system comprises a server, and the server adopts two types of centralized and clustering, which can be independently performed or integrated mode; centralized server integration is powerful. The server replaces multiple small servers; the clustered server links multiple servers in a cluster to form a server group that is similar to or larger than the large server and distributes the running tasks to each server.
10、 根据权利要求 1 所述的系统平台, 其特征在于, 所述网络系统 包括网络附加存储、 公用密钥体制和数字证书、 目录服务技术和虚拟专 用网, 其中:  10. The system platform according to claim 1, wherein the network system comprises network attached storage, a public key system and a digital certificate, a directory service technology, and a virtual private network, wherein:
网络附加存储直接通过网络接口与网络直接相连, 由用户通过网络 访问;  The network attached storage is directly connected to the network through the network interface, and is accessed by the user through the network;
公用密钥体制和数字证书: 密钥有两部分组成, 公钥和私钥; 使用 密钥中的任何一把将数据加密后, 只有相对应的另一把钥匙可以进行解 密; 密钥的拥有者首先使用私钥将身份数据加密, 并连同公钥一起组成 目录服务技术: 将系统的各种资源和用户的信息通过统一的格式集 中储存和管理;  Public key system and digital certificate: The key has two parts, the public key and the private key. After encrypting the data with any one of the keys, only the corresponding other key can be decrypted; First, the identity data is encrypted by using the private key, and together with the public key, the directory service technology is formed: the various resources of the system and the information of the user are collectively stored and managed through a unified format;
虚拟专用网: 利用私有隧道技术在公网上建立仿真的点到点的专线, 对数据的传输进行加密和解密的安全工作, 用作对远程系统登录和各内 部局域网之间的安全连接。 Virtual Private Network: Use private tunnel technology to establish a simulated point-to-point leased line on the public network, securely encrypt and decrypt data transmission, and use it as a remote system login and internal A secure connection between the local area networks.
11、 一种用于政务商务决策的专家支持应用系统平台的建构方法, 其特征在于, 包括如下步骤:  11. A method for constructing an application system platform for an expert in government business decision making, comprising the steps of:
数据源建构,政府 OA、企业 CRM业务系统中相关数据的数据采集; 识别架构, 通过批量或实时处理技术, 利用上述采集到的数据, 识 别数据对象并对咨询用户有个全面的了解;  Data source construction, data collection of relevant data in government OA and enterprise CRM business systems; identification architecture, using batch or real-time processing technology, using the above collected data, identifying data objects and having a comprehensive understanding of the consulting users;
数据传输架构, 在各系统之间, 支持批量或实时数据传输; 数据存储, 数据的保存和管理;  Data transfer architecture, supporting batch or real-time data transfer between systems; data storage, data storage and management;
数据分析架构, 分析处理信息来提高政务商务决策专家支持应用系 统平台服务的质量和效率。  The data analysis architecture analyzes and processes information to improve the quality and efficiency of government business decision-making experts in supporting application platform services.
12、 根据权利要求 11所述的系统平台的建构方法, 其特征在于, 还 包括如下数据质量保障体系:  12. The method of constructing a system platform according to claim 11, further comprising the following data quality assurance system:
数据输入时确保有字段的自动填充功能、 信息自动排错功能、 根据 历史数据逻辑检查功能、 影像系统;  When the data is input, it is ensured that there is automatic filling function of the field, automatic error debugging function, logic checking function according to historical data, and image system;
数据存储和组织在系统空闲时主动运行预定义查询或者抽查, 主动 确定数据库中错误使用专门的数据仓库进行分析, 而非备份数据库; 增 加数据的安全控制限制对生产数据的后台操作; 对旧的数据进行归档; 数据传递和合并使用先进的提取、 转换和加载来增强数据的质量; 使用集成架构在各系统之间共享数据, 确保跨系统之间的数据的一致性 和集成性; 将不同系统的数据整理到分析数据仓库中, 以支持全方位的 分析;  Data storage and organization actively run predefined queries or spot checks when the system is idle, proactively determine the error in the database using a dedicated data warehouse for analysis, rather than backing up the database; increasing data security control limits the background operations on production data; Data archiving; data transfer and consolidation use advanced extraction, transformation, and loading to enhance data quality; use an integrated architecture to share data across systems to ensure data consistency and integration across systems; The data is organized into an analytical data warehouse to support a full range of analysis;
数据应用使用先进的数据分析工具提高分析能力, 筒化报表工作; 提高数据的安全访问控制。  Data applications use advanced data analysis tools to improve analytical capabilities, streamline reporting, and improve data security access control.
13、 根据权利要求 12所述的系统平台的建构方法, 其特征在于, 所 述构建方法中还包括系统平台的安全建构方法: 信息安全基础设施: 在网络基础设施所提供的信息传输服务平台的 基础上, 增加了面向应用系统的通用安全服务, 为应用系统提供一个通 用的、 高性能和授权计算平台, 即所谓的智能化信任和授权平台; 其包 括公钥基础设施 PKI、 授权管理基础设施 PMI和时间戳服务系统, 公钥 基础设施 PKI主要在分布式计算环境中提供数据机密性、 完整性、 身份 认证和行为的不可抵赖性基础安全功能; 授权管理基础设施 PMI主要提 供分布式计算环境中应用系统的访问控制功能; The method for constructing a system platform according to claim 12, wherein the method for constructing includes a security construction method of the system platform: Information security infrastructure: Based on the information transmission service platform provided by the network infrastructure, a universal security service for application systems is added to provide a universal, high-performance and authorized computing platform for application systems, so-called intelligentization. Trust and Authorization Platform; it includes Public Key Infrastructure PKI, Authorization Management Infrastructure PMI, and Time Stamp Service System. Public Key Infrastructure PKI provides data confidentiality, integrity, identity authentication, and behavior primarily in a distributed computing environment. Reliable basic security functions; Authorization Management Infrastructure PMI mainly provides access control functions for application systems in distributed computing environments;
信息安全应用保障环境, 通过信任与授权服务来有机地整合传统的 信息安全防护技术, 并通过统一的安全策略机制实施全网一致的安全管 理; 其中, 所述信息安全防护技术包括: 网络边界防护、 系统入侵检测、 系统安全审计、 系统漏洞扫描、 系统安全审计以及病毒防治技术。  The information security application security environment integrates traditional information security protection technologies through trust and authorization services, and implements consistent network security management through a unified security policy mechanism. The information security protection technologies include: , System Intrusion Detection, System Security Audit, System Vulnerability Scan, System Security Audit, and Virus Prevention Technology.
14、 根据权利要求 12所述的系统平台的建构方法, 其特征在于, 所 述构建方法中还包括系统平台的集成建构方法:  The method for constructing a system platform according to claim 12, wherein the method for constructing includes an integrated construction method of the system platform:
a、 数据集成, 将业务逻辑封装在数据存储过程中, 共享数据而不需 要共享业务逻辑时, 可直接在数据层集成;  a, data integration, packaging business logic in the data storage process, sharing data without the need to share business logic, can be directly integrated in the data layer;
b、 功能集成, 直接通过应用系统的 API调用现有系统的功能, 这种 功能上的集成可能是在单一系统层次发生, 也可能是跨越多个系统的; c、 表示层集成, 用一个统一的用户界面来访问多个应用系统, 使它 们看起来就像一个单一的应用系统, 新的界面中加入有新的功能和工作 流。  b. Function integration, directly calling the functions of the existing system through the API of the application system. This functional integration may occur at a single system level, or may span multiple systems; c. Presentation layer integration, with a unified The user interface to access multiple applications, making them look like a single application, with new features and workflows added to the new interface.
15、 根据权利要求 14所述的系统平台的建构方法, 其特征在于, 采 用 EAI产品进行上述系统平台的集成, 其中 EAI产品包括四个层次的功 业务流程管理: 对现有的系统完成的业务流程进行集成和管理, 实 现更复杂的功能, 包括事件驱动的规则、 状态驱动的规则、 任务分配 /事 件相关性、 事件升级、 重复数据检查; 15. The method for constructing a system platform according to claim 14, wherein the integration of the system platform is performed by using an EAI product, wherein the EAI product comprises four levels of work process management: a service completed for an existing system. Process integration and management for more complex functions, including event-driven rules, state-driven rules, task assignments/things Correlation, event escalation, duplicate data checking;
应用系统连接: 与现有的系统进行连接, 调用他的功能, 包括数据 库连接、 文件传输、 企业软件包解决方案、 专门技术、 认证和授权、 加 密;  Application system connection: Connect with existing systems, call his functions, including database connection, file transfer, enterprise software package solution, expertise, authentication and authorization, encryption;
翻译和转换: 对传递的消息和数据进行翻译, 格式转换、 格式化, 包括语法、 语义、 XML翻译, 及一对多消息分裂;  Translation and transformation: Translating and translating messages and data, format conversion, formatting, including grammar, semantics, XML translation, and one-to-many message splitting;
通讯中间件: 在不同的系统之间传递消息和数据, 通讯中间件组件 支持采用不同的通讯模型并根据消息的内容和上下文对信息进行传递。  Communication middleware: Transferring messages and data between different systems. The communication middleware component supports different communication models and passes information according to the content and context of the message.
16、 根据权利要求 12所述的系统平台的建构方法, 其特征在于, 所 述构建方法中还包括系统平台的接口建构方法:  The method for constructing a system platform according to claim 12, wherein the method for constructing includes an interface construction method of the system platform:
对外服务接口: 主要面向社会公众提供专家咨询服务的访问接入功 能, 该接口需要提供对互联网、 电信公网的接入方式, 以方便各种不同 终端类型公众用户的业务接入; 需要提供基本的网络层安全功能; 其中 对于互联网和电信公网接入的用户, 可通过接入认证以及 VPN网关设备 分别得到网络接入控制和信息安全传输保护功能;  External service interface: It provides access to the public consultation service for the public. The interface needs to provide access to the Internet and the public network of the telecommunications to facilitate the service access of public users of different terminal types. The network layer security function; wherein the user accessing the Internet and the telecommunications public network can obtain the network access control and the information security transmission protection function through the access authentication and the VPN gateway device respectively;
与公众服务业务网络的接口: 对于应用层的数据交换接口而言, 需 要提供两个层次的安全功能, 即网络层和应用层的安全功能; 其中网络 层主要是通过 VPN网关提供信息传输的安全保护功能, 确保传输过程中 的机密性、 完整性; 而应用层的安全功能则是主要通过 SOAP服务器来 完成,重点在应用层结合 SOAP的访问控制技术和 XML所提供的元素级 安全功能提供对交换业务数据的安全保护;  Interface with the public service service network: For the data exchange interface of the application layer, two levels of security functions, namely the security functions of the network layer and the application layer, need to be provided; wherein the network layer mainly provides security for information transmission through the VPN gateway. Protection function to ensure confidentiality and integrity during transmission; while application layer security functions are mainly implemented through SOAP server, focusing on the application layer combined with SOAP access control technology and element-level security functions provided by XML. Exchange security of business data;
与涉密网络的接口: 与非涉密电子政务办公网络之间进行物理隔离; 该物理隔离的接口还提供一定的数据安全交换功能, 这种异步安全数据 交换功能主要是通过安全岛型交换模块来实现;  Interface with the confidential network: Physical isolation between the non-confidential e-government office network; the physically isolated interface also provides a certain data security exchange function. This asynchronous secure data exchange function is mainly through the secure island switch module. Realize
与政务涉密专网的接口: 通过政务涉密专网进行涉密信息的交换与 传输, 提供对涉密网络内部拓朴结构的进一步隐藏以及网络接口的安全 隔离和操作审计功能, 进一步强化对涉密信息流动的管理。 Interface with the government-related private network: exchange of confidential information through the government-related private network Transmission, providing further hiding of the internal topology of the classified network and security isolation and operational auditing functions of the network interface, further strengthening the management of the confidential information flow.
17、 根据权利要求 12所述的系统平台的建构方法, 其特征在于, 所 述构建方法中还包括系统平台的视频通讯建构方法:  The method for constructing a system platform according to claim 12, wherein the method for constructing a video communication method of the system platform is further included:
视频通讯采用分布式技术和组播技术相结合的分布式结构服务器与 组播服务器相结合系统; 视频通讯还通过在同一服务器、 同一网络环境、 同一软件服务器中, 虚拟成多台服务器。  Video communication adopts a combination of distributed technology and multicast technology, and a combination of distributed structure server and multicast server; video communication is also virtualized into multiple servers in the same server, the same network environment, and the same software server.
18、 根据权利要求 12所述的系统平台的建构方法, 其特征在于, 所 述构建方法中还包括系统平台的支付及结算系统的建构方法:  18. The method for constructing a system platform according to claim 12, wherein the method for constructing includes a method for constructing a payment and settlement system of the system platform:
a、 采用的商业银行和银联成熟、 稳定而安全的支付, 直接与商业银 行支付系统相连, 并通过银联结算系统, 统一进行结算;  a. The mature, stable and secure payment of commercial banks and UnionPay adopted is directly connected with the commercial bank payment system, and unified settlement through the UnionPay settlement system;
b、 与商业银行共同发行联名专家信用卡, 所述信用卡为商业银行磁 卡并镶嵌一张大容量的 RFID芯片。  b. Co-issued a joint expert credit card with a commercial bank, which is a commercial bank magnetic card and is embedded with a large-capacity RFID chip.
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