KR102095059B1 - System for providing artificial intelligence based smart delivery service - Google Patents

Abstract

Provided is a smart delivery service providing system based on artificial intelligence. The present invention includes: a user terminal which generates an item delivery request event and receives an item delivery process; at least one delivery terminal which receives the item delivery request event, shares a real-time location, and completes delivery processing if an item delivery code is scanned; and a smart delivery service providing server which includes a receiving unit for receiving an item delivery request event from a user terminal, a distributing unit for distributing the received item delivery request event to at least one delivery terminal, a calculating unit for calculating shared data including the number of remaining delivery items and estimated time between a real-time location of at least one delivery terminal and an address included in the item delivery request event, a notifying unit for transferring the shared data to the user terminal to overlay the number of remaining delivery items and estimated time in a screen on a map, and a completing unit for completing delivery processing corresponding to the item delivery request event if an item delivery code is scanned. According to the present invention, a delivery man′s basic human right is protected and satisfaction of a consumer can be maximized.

Description

System for providing artificial intelligence-based smart delivery service {SYSTEM FOR PROVIDING ARTIFICIAL INTELLIGENCE BASED SMART DELIVERY SERVICE}

The present invention relates to a system for providing an artificial intelligence-based smart delivery service, and provides a platform that enables a delivery engineer and a user to escape from the burden of delivery and receipt.

Today, with globalization and technological innovation in the field of information and communication, the business activities of companies and the environment of the logistics industry are rapidly changing. Companies need continuous Business Process Reengineering (BPR) to respond to changing business environments. With the development of the wireless network environment as well as the Internet, the logistics industry faced a real-time tracking work environment, and companies are striving to improve logistics service flexibility and secure logistics experts to provide customers with more competitive logistics services. On the other hand, various measures are being devised, including the introduction of a logistics automation system to overcome the vulnerability of the logistics sector. In the logistics cycle of ordering goods from customers, producing goods, shipping, loading, shipping, and delivering customers, the transportation cost of the vehicle is reduced by optimizing the delivery route, efficiency of transportation planning through vehicle operation and condition management, and hybrid transportation of vehicles. It can be achieved by reducing the tolerance and managing the allocation.

At this time, a method for tracking and optimizing the circulation using a smart terminal for smart delivery has been researched and developed. In this regard, in Korean Patent Registration No. 10-1930361 (announced March 11, 2019), When the client's delivery is requested to the smart terminal, the delivery information is transmitted to the smart terminal of the shipper located within a certain radius where the product is located, so that the shipper can deliver the goods according to the moving line, and the delivery of goods between individuals It is made based on this location, and in addition, since it is possible to check the delivery location in real time, there is disclosed a configuration that does not need to repeatedly track the location of the item.

However, although various transportation logistics industries using terminal technology, LBS technology, mobile technology, etc. have been developed, the above-mentioned position is used when the alarm is silenced even if the payee is not always focusing on the smart terminal. Tracking or alarms become useless again, and the recipient is the consumer, such as a person who cannot hear well, who is asleep, or if the smart terminal is ringing while watching TV. Because it is not, it makes the delivery engineer's work slower and more difficult. Eventually, delivery should be done as quickly as possible within the specified time, resulting in the loss of late work and meal times for delivery workers who are guaranteed to be at the lowest hourly wages. This is the current situation.

An embodiment of the present invention, by default, to provide real-time delivery information, increases or decreases the frequency of the alarm message according to the remaining number and location, and not only the user terminal, but also a fixed terminal and a mobile terminal interworking with the user terminal to send an alarm. When the delivery driver arrives, if the user's terminal does not respond, the door must be opened at least to open the door, so it is possible to complete the delivery. By notifying the user terminal, the user does not have to worry about when the delivery will come, and the delivery engineer will also provide a method for providing an artificial intelligence-based smart delivery service that can escape the situation where delivery is delayed due to the user's non-response and the minimum hourly wage is not guaranteed. You can. However, the technical problem to be achieved by the present embodiment is not limited to the technical problem as described above, and other technical problems may exist.

As a technical means for achieving the above-described technical problem, an embodiment of the present invention generates a product delivery request event, a user terminal receiving a product delivery process, a product delivery request event received, and a real-time location shared, , When the product delivery code is scanned, at least one delivery terminal that completes the delivery process, and a receiving unit that receives an article delivery request event from a user terminal, and a distribution unit that distributes the received article delivery request event to at least one delivery terminal , A calculation unit that calculates shared data including the number and prediction time of the remaining shipments between the real-time location of at least one delivery terminal and the address included in the product delivery request event; Notifications that overlay the count and forecast times on the map, and the product delivery code If it includes the smart delivery service server including a completion to complete the delivery process corresponding to the goods shipped requested event.

According to any one of the above-described problem solving means of the present invention, by providing real-time delivery information, the frequency of the alarm message is increased or decreased according to the remaining number and location, and the user terminal as well as a fixed terminal linked with the user terminal And to send an alarm to the mobile terminal, and when the delivery driver arrives, if the user terminal is also non-responsive, at least the door must be opened to complete the delivery, so controlling the AI speaker linked with the user terminal to open or close the front door or door By controlling and notifying the result to the user terminal, the user does not have to worry about when the delivery comes, and the delivery engineer can escape from the situation where the minimum hourly wage is not guaranteed because the delivery is delayed due to the user's non-response. To enjoy the basic rights guaranteed by the Constitution, including guarantees. And at the same time to maximize customer satisfaction.

1 is a view for explaining an artificial intelligence-based smart delivery service providing system according to an embodiment of the present invention.
2 is a block diagram illustrating a smart delivery service providing server included in the system of FIG. 1.
3 is a view for explaining an embodiment in which the artificial intelligence-based smart delivery service according to an embodiment of the present invention is implemented.
FIG. 4 is a diagram illustrating a process in which data is transmitted and received between each of the components included in the artificial intelligence-based smart delivery service providing system of FIG. 1 according to an embodiment of the present invention.
5 is a flowchart illustrating an artificial intelligence-based smart delivery service providing method according to an embodiment of the present invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art to which the present invention pertains can easily practice. However, the present invention can be implemented in many different forms and is not limited to the embodiments described herein. In addition, in order to clearly describe the present invention in the drawings, parts irrelevant to the description are omitted, and like reference numerals are assigned to similar parts throughout the specification.

Throughout the specification, when a part is "connected" to another part, this includes not only "directly connected" but also "electrically connected" with another element in between. . Also, when a part is said to “include” a certain component, it means that the component may further include other components, not to exclude other components, unless otherwise stated. However, it should be understood that the existence or addition possibilities of numbers, steps, actions, components, parts or combinations thereof are not excluded in advance.

The terms "about", "substantially", and the like used throughout the specification are used in or at a value close to that value when manufacturing and substance tolerances specific to the stated meaning are given, and the understanding of the invention To aid, accurate or absolute figures are used to prevent unconscionable abusers from unduly using the disclosed disclosure. The term "~ (step)" or "step of" as used in the entire specification of the present invention does not mean "step for".

In the present specification, the term “unit” includes a unit realized by hardware, a unit realized by software, and a unit realized by using both. Further, one unit may be realized by using two or more hardware, and two or more units may be realized by one hardware.

In the present specification, some of the operations or functions described as performed by the terminal, the device, or the device may be performed instead on the server connected to the corresponding terminal, device, or device. Similarly, some of the operations or functions described as being performed by the server may be performed in a terminal, apparatus, or device connected to the corresponding server.

In this specification, some of the operations or functions described as mapping or matching with the terminal means that the unique number of the terminal or identification information of the individual, which is the identification data of the terminal, is mapped or matched. Can be interpreted as

Hereinafter, the present invention will be described in detail with reference to the accompanying drawings.

1 is a view for explaining an artificial intelligence-based smart delivery service providing system according to an embodiment of the present invention. 1, the artificial intelligence-based smart delivery service providing system 1 includes at least one user terminal 100, a smart delivery service providing server 300, at least one delivery terminal 400, and at least one It may include an artificial intelligence speaker 500. However, since the artificial intelligence-based smart delivery service providing system 1 of FIG. 1 is only an embodiment of the present invention, the present invention is not limitedly interpreted through FIG. 1.

At this time, each component of FIG. 1 is generally connected through a network (network, 200). For example, as illustrated in FIG. 1, at least one user terminal 100 may be connected to the smart delivery service providing server 300 through the network 200. In addition, the smart delivery service providing server 300 may be connected to at least one user terminal 100, at least one delivery terminal 400, and at least one artificial intelligence speaker 500 through the network 200. Also, the at least one delivery terminal 400 may be connected to the smart delivery service providing server 300 through the network 200. Further, the at least one artificial intelligence speaker 500 may be connected to at least one user terminal 100, a smart delivery service providing server 300, and at least one delivery terminal 400 through the network 200.

Here, the network means a connection structure capable of exchanging information between each node such as a plurality of terminals and servers, and examples of such a network include RF, 3GPP (3rd Generation Partnership Project) network, and LTE (Long Term) Evolution network, 5GPP (5th Generation Partnership Project) network, World Interoperability for Microwave Access (WIMAX) network, Internet, Local Area Network (LAN), Wireless Local Area Network (LAN), Wide Area Network (WAN) , PAN (Personal Area Network), Bluetooth (Bluetooth) network, NFC network, satellite broadcasting network, analog broadcasting network, DMB (Digital Multimedia Broadcasting) network, and the like.

In the following, the term at least one is defined as a term including a singular number and a plural number, and even if the term at least one term does not exist, each component may exist in a singular or plural number, and may mean a singular or plural number It will be self-evident. In addition, it may be said that each component is provided in a singular or plural form, depending on the embodiment.

The at least one user terminal 100 may be a terminal of a customer or a consumer requesting delivery using a web page, an app page, a program or an application related to AI-based smart delivery service. In addition, the at least one user terminal 100 may be interlocked with at least one mobile terminal (not shown) or a fixed terminal (not shown), and the mobile terminal may include a tablet, a laptop, and a speaker excluding the user terminal 100. Etc., and the fixed terminal may be a desktop, a TV, or the like. Also, the at least one user terminal 100 may be a terminal interworking with the artificial intelligence speaker 500. In addition, the at least one user terminal 100 may be a terminal that receives an alarm message or a control signal from the smart delivery service providing server 300, and the control signal received from the smart delivery service providing server 300 is artificial intelligence. It may be a terminal delivered to the speaker 500 or a mobile terminal or a fixed terminal.

Here, the at least one user terminal 100 may be implemented as a computer capable of accessing a remote server or terminal through a network. Here, the computer may include, for example, navigation, a laptop equipped with a web browser (WEB Browser), a desktop, a laptop, and the like. At this time, the at least one user terminal 100 may be implemented as a terminal capable of accessing a remote server or terminal through a network. At least one user terminal 100 is, for example, a wireless communication device that is guaranteed for portability and mobility, navigation, PCS (Personal Communication System), GSM (Global System for Mobile communications), PDC (Personal Digital Cellular), Personal Handyphone System (PHS), Personal Digital Assistant (PDA), International Mobile Telecommunication (IMT) -2000, Code Division Multiple Access (CDMA) -2000, W-Code Division Multiple Access (W-CDMA), Wireless Broadband Internet ) It may include all kinds of handheld-based wireless communication devices such as a terminal, a smartphone, a smartpad, and a tablet PC.

The smart delivery service providing server 300 may be a server that provides an artificial intelligence-based smart delivery service web page, app page, program, or application. And, the smart delivery service providing server 300 is a server that receives an item delivery request event from the user terminal 100 and distributes and allocates work to the delivery terminal 400, or distributes or allocates allocated data to the delivery terminal ( 400). In addition, the smart delivery service providing server 300 receives the number and location of the delivery items of the delivery terminal 400 in real time, and calculates the number of remaining delivery items and the estimated arrival time before moving to the user terminal 100 It may be a server that transmits to the user terminal 100. At this time, the smart delivery service providing server 300, if the user terminal 100 does not check the message or there is no response to the call origination of the delivery terminal 400, at least one mobile terminal interlocked with the user terminal 100 Or it may be a server that transmits a delivery notification to a fixed terminal. Here, the smart delivery service providing server 300 is a server that controls the artificial intelligence speaker 500 to open and close the front door or the front door when the delivery terminal 400 still does not make a call connection with the user terminal 100 It may be, if the artificial intelligence speaker 500 does not exist, it may be a server that transmits the pre-stored front door password or pre-stored storage location to the delivery terminal 400. If, when the front door or the like is opened or closed through the artificial intelligence speaker 500, the smart delivery service providing server 300 informs the user terminal 100 of this and, in the delivery terminal 400, when the article scan is completed, the article is delivered It may be a server that transmits a message that it is completed, or a server that transmits it as a notification message even when the front door password is transmitted to the delivery terminal 400. Further, the smart delivery service providing server 300 may be a server that completes the corresponding product delivery process when the product delivery is completed, and the data obtained in the corresponding product delivery process may be stored in a database, wherein the user terminal 100 It can be a server to get approval from.

Here, the smart delivery service providing server 300 may be implemented as a computer capable of accessing a remote server or terminal through a network. Here, the computer may include, for example, navigation, a laptop equipped with a web browser (WEB Browser), a desktop, a laptop, and the like.

The at least one delivery terminal 400 may be a terminal of a delivery engineer using a web page, an app page, a program or an application related to an AI-based smart delivery service. At this time, the at least one delivery terminal 400 generates a delivery completion event and scans the barcode by scanning the identifier of the barcode of the article with a separate scanner or a scanner built in the delivery terminal 400 itself whenever delivery is completed. It may be a terminal transmitting to the service providing server 300. Further, the at least one delivery terminal 400 may be a terminal that shares the real-time location of the delivery terminal 400 with the smart delivery service providing server 300, and the user terminal 100 when the current location is the same as the location of the address book ) May be a terminal that automatically performs call origination.

Here, the at least one delivery terminal 400 may be implemented as a computer capable of accessing a remote server or terminal through a network. Here, the computer may include, for example, navigation, a laptop equipped with a web browser (WEB Browser), a desktop, a laptop, and the like. At this time, the at least one delivery terminal 400 may be implemented as a terminal capable of accessing a remote server or terminal through a network. The at least one delivery terminal 400 is, for example, a wireless communication device in which portability and mobility are guaranteed, navigation, PCS (Personal Communication System), GSM (Global System for Mobile communications), PDC (Personal Digital Cellular), Personal Handyphone System (PHS), Personal Digital Assistant (PDA), International Mobile Telecommunication (IMT) -2000, Code Division Multiple Access (CDMA) -2000, W-Code Division Multiple Access (W-CDMA), Wireless Broadband Internet ) It may include all kinds of handheld-based wireless communication devices such as a terminal, a smartphone, a smartpad, and a tablet PC.

The at least one artificial intelligence speaker 500 includes a natural language processing and an artificial intelligence chat agent or chatbot using a web page, an app page, a program, or an application related to the artificial intelligence-based smart delivery service, and voice recognition. It may be a device that outputs a result according to the technology, and may be a user terminal 100 as well as a device connected to at least one device in a user's home through IoT, Wi-Fi, Bluetooth, or the like. At this time, if at least one artificial intelligence speaker 500 receives a door opening / closing signal via the user terminal 100 from the smart delivery service providing server 300, the front door is opened and closed and the user terminal 100 It may be a device that notifies and outputs itself as a voice utterance that the front door is controlled.

Here, the at least one artificial intelligence speaker 500 may be implemented as a computer that can access a remote server or terminal through a network. Here, the computer may include, for example, navigation, a laptop equipped with a web browser (WEB Browser), a desktop, a laptop, and the like. At this time, the at least one artificial intelligence speaker 500 may be implemented as a terminal capable of accessing a remote server or terminal through a network. The at least one artificial intelligence speaker 500 is, for example, a wireless communication device in which portability and mobility are guaranteed. Navigation, PCS (Personal Communication System), GSM (Global System for Mobile communications), PDC (Personal Digital Cellular) , PHS (Personal Handyphone System), PDA (Personal Digital Assistant), IMT (International Mobile Telecommunication) -2000, CDMA (Code Division Multiple Access) -2000, W-CDMA (W-Code Division Multiple Access), Wibro (Wireless Broadband Internet) terminal, a smart phone (smartphone), a smart pad (smartpad), a tablet PC (Tablet PC) and the like may include all kinds of handheld (Handheld) -based wireless communication device.

FIG. 2 is a block diagram illustrating a smart delivery service providing server included in the system of FIG. 1, and FIG. 3 illustrates an embodiment in which an AI-based smart delivery service according to an embodiment of the present invention is implemented It is a drawing for.

Referring to FIG. 2, the smart delivery service providing server 300 includes a receiving unit 310, a distribution unit 320, a calculation unit 330, a notification unit 340, a completion unit 350, and an artificial intelligence control unit 360 ), An interlocking portion 370, an anti-deterioration portion 380, and an anti-theft portion 390.

A smart delivery service providing server 300 according to an embodiment of the present invention or another server (not shown) operating in conjunction with at least one user terminal 100, at least one delivery terminal 400, and at least one When transmitting an artificial intelligence-based smart delivery service application, program, app page, web page, etc. to the artificial intelligence speaker 500, at least one user terminal 100, at least one delivery terminal 400, and at least one The artificial intelligence speaker 500 may install or open an artificial intelligence based smart delivery service application, program, app page, web page, or the like. In addition, the service program may be driven by at least one user terminal 100, at least one delivery terminal 400, and at least one artificial intelligence speaker 500 using a script executed in a web browser. Here, the web browser is a program that enables the use of the world wide web (WWW) service, and refers to a program that receives and displays hypertext described in a hypertext mark-up language (HTML), for example, Netscape. , Explorer, Chrome, etc. Further, the application means an application on the terminal, and includes, for example, an app running on a mobile terminal (smartphone).

Referring to FIG. 2, the receiver 310 may receive an item delivery request event from the user terminal 100. At this time, the item delivery request event may be directly received from the user terminal 100, or may be received from the user terminal 100 via another allocation server (not shown), but is not limited to any one.

The distribution unit 320 may distribute the received item delivery request event to at least one delivery terminal 400. At this time, which area is in charge of which delivery company is in charge, or which delivery company is off-duty and which delivery service is concentrated on which delivery company should be divided with other delivery companies, etc. may be distributed according to the schedule arrangement. At this time, the distribution unit 320 may distribute the delivery quantity through an intelligent delivery management system (intelligent TMS). It can track and track vehicles by vehicle status, order, and region, and can interlock with the ERP system, and dispatching tasks are handled by the ERP system, tracking and managing tracking vehicles, smartphone management, and customer door tracking. The information management task may consist of major tasks. In this case, it is possible to provide convenience of a delivery driver by providing a detailed description of the precautions or location of the entrance of the customer door by using video, voice, photo, text, and the like. It can be used as very useful information for shippers who cannot easily do reverse or u-turn due to the large size of the vehicle. In order to allocate work, vehicle tracking, overall status inquiry, vehicle inquiry by order, vehicle inquiry by status, vehicle inquiry by region, smartphone management, smartphone information registration, smartphone information inquiry, smartphone information modification, smartphone information deletion, Menus such as customer information, door information inquiry, detailed door inquiry, door note notice registration, door note notice inquiry, door note notice modification, door note notice deletion, etc. may be provided, but are not limited thereto.

The calculator 330 may calculate shared data including the number of remaining shipment items and the estimated time between the real-time location of at least one delivery terminal 400 and the address included in the product delivery request event. At this time, the calculation unit 330 may use the location code of the real-time location, location name, coordinates, and attribute information of the direction, and manage to have attribute information such as a base code or tag number for each shipping destination. Then, the calculation unit 330 receives the GPS coordinates received from the delivery terminal 400 in real time, checks whether a logistic delivery completion event has occurred in the coordinates, that is, whether the goods have been delivered, and when the completion is completed. It searches for the shortest distance by searching for the next delivery address next to the nearest one, and if it moves by a certain distance, adjusts the estimated time by the moved distance and reduces the remaining number. Then, the calculation unit 330 receives the new base, that is, the coordinate value of the next delivery destination, confirms delivery completion, and when delivery is completed, iteratively reduces the remaining number by repeating the above-described configuration, and It increases accuracy.

The notification unit 340 may transmit the shared data to the user terminal 100 to overlay the number of remaining shipments and the prediction time on the map. At this time, the notification unit 340, forcibly turns on the screen and the speaker of the user terminal 100 to share data, and the number of remaining deliveries decreases or the difference between the predicted time and the current time decreases. The frequency of data notification can be increased. For example, if you come from 3pm to 6pm, the consumer, the consumer, does not sacrifice the cost of waiting for the bell or ringing for the delivery operator. It only recognizes 3 to 6 p.m., and even if you focus on something else, you sometimes forget, and even if you don't forget, you can't come home because you're dealing with TV sounds or other chores, or you have to do something outside to make it longer There are many. In this case, the delivery engineer will continue to make a call or press the bell until the user, the user, answers the call or receives an interphone. Even if delivery is delayed by only 10 to 10 minutes, a delay of at least 500 minutes and 8 hours or more occurs. This not only affects the delivery article but also the logistics QoS, so the notification unit 340 not only calculates the exact time and notifies the customer, but also increases the alarm frequency as the delivery order approaches so that the customer can prepare to open the door. And the alarm is forcibly output so that the user can recognize it.

The completion unit 350 may complete the delivery process corresponding to the article delivery request event when the article delivery code is scanned. At this time, the product delivery code may be a barcode printed on an invoice, but is not limited thereto, and may include both a secondary identification code or a tertiary identification code.

The artificial intelligence controller 360, when the user terminal 100 is interlocked with the artificial intelligence speaker 500, at least one delivery terminal 400 is located at the address of the user terminal 100, and the number of remaining delivery items is 0. In this case, the AI speaker 500 may transmit a delivery notification message to the user terminal 100 to output, or the AI speaker 500 may transmit a control signal to the user terminal 100 to control the opening and closing of the front door. . When the user does not recognize the signal of the user terminal 100, does not recognize the ringing of the bell, or even the delivery operator does not receive a call, in the worst case, a situation in which the user must come back the next day occurs. In the case of industrial products, even if the product is delivered the next day, it will be terminated due to a delay in delivery, but in the case of fresh products, it will lead to a problem with the expiry date or product deterioration, resulting in a refund request and a complaint. Therefore, if the user does not recognize that the delivery driver has arrived at the door by any means, at least the door must be opened to complete the delivery. Accordingly, the artificial intelligence controller 360, when the user terminal 100 and the artificial intelligence speaker 500 are interlocked, and the artificial intelligence speaker 500 and the front door or the front door are interlocked, open and close the front door or the front door. Can be controlled. Accordingly, at least by allowing the delivery engineer to complete the delivery, the user may not be disappointed that the delivery is not made, and the delivery driver may not wait to contact the customer. At this time, the front door and the main door are, for example, the door of the apartment, the door of the multi-family house, and the door of the house. Controlling the front door or the front door does not allow access to the house. Even if you go through the door of an apartment, you have to go through the front door with a lock, etc. to enter the house, and opening a door to a multi-family house does not mean you can enter the house right away, and the same is true for a typical single-family house. Of course, there may be households that can enter the house immediately after passing the front door, so it does not unconditionally exclude the right to access immediately.

The interworking unit 370 includes the user terminal 100 as a delay list when a call is made from the delivery terminal 400 to the user terminal 100 for a predetermined number of times or a predetermined time, and the user terminal ( 100) and at least one fixed terminal or at least one mobile terminal may request interworking in a background mode. At this time, when the location of the delivery terminal 400 exists at the location of the user terminal 100, the linkage unit 370 turns at least one fixed terminal or at least one mobile terminal via the user terminal 100. You can turn it on to output a notification message. For example, if the user terminal 100, which is the user's mobile phone, rings, but the user does not recognize it, for example, if the sound is too low, muted, or vibrated, the user terminal 100 ) And the user can recognize this through speakers and screens such as TVs, smart pads, laptops, and desktops.

The quality preventing unit 380 provides a selection option to select a delivery location to the user terminal 100, and when the delivery location received from the user terminal 100 is in front of the front door or the front door, weather information at the scheduled delivery time Collecting and checking whether it exceeds a preset temperature, and if the collected weather information exceeds a preset temperature, whether there is a preset temperature sensitive item among the items included in the product delivery request event of the user terminal 100 If it is confirmed, and if a preset temperature-sensitive item exists among the items, a warning message may be transmitted to the user terminal 100 to reselect the delivery location. For example, suppose the user ordered rolled paper, cooking oil, dish detergent, milk, ice cream, beef, dumplings, sausage, the date is August 30, 2019, and the weather is 90 percent humidity at 37 degrees. At this time, it would be relatively safe to leave tissues, dishwashing detergent, and cooking oil outside, but ice cream, beef, dumplings, sausage, milk, etc. are products that can easily deteriorate at room temperature. Complaints or refund requests may exist. Therefore, if it is described as the front door or front door, the quality preventing unit 380 collects weather information of the date and the scheduled delivery time, and the weather exceeds a preset temperature, a temperature-sensitive product, for example, dumplings. If there is a sausage, ice cream, milk, beef, etc., a warning is given to the shipper to indemnify it first, and the user is warned to the second, so that the user can receive the delivery item as quickly as possible. . In addition, a temperature-sensitive product can be set up for each temperature to establish a database, and the user can reach the user within that time by informing the user how long it will not deteriorate.

The anti-theft unit 390 provides a selection option to select a delivery location to the user terminal 100, and when the delivery location received from the user terminal 100 is in front of the front door or the front door, from the previously stored CCTV viewing angle database The viewing angle point image corresponding to the address may be extracted and transmitted to the delivery terminal 400.

In addition, the smart delivery service providing server 300 according to an embodiment of the present invention may further use a method of calculating a movement route to be as close as possible to a time desired by a consumer. In spite of the fact that most of the causes of consumer complaints in Korea's parcel delivery and delivery markets are that of disregarding consumer opinions and delivery time is unknown, existing studies mainly deal with delivery rather than from the consumer's point of view. By focusing on finding the optimal delivery route and focusing on the side that minimizes the travel distance or time required for delivery from the viewpoint of the side, it has failed to reflect the source of consumer complaints in the research results. Therefore, in one embodiment of the present invention, to find a delivery route that respects the delivery time desired by the consumer, the difference between the delivery time desired by the consumer and the actual delivery time, not simply the travel distance or the travel time, is used as an objective function. Allows you to add and extend constraints for measurement.

To this end, one embodiment of the present invention, based on the basic CVRP model of a vehicle routing problem (CVRP: Capacitated Vehicle Routing Problem) with a limited capacity, their model for the purpose of the moving distance or travel time required for delivery By modifying, it is possible to create a new model with the objective function as the difference between the delivery time desired by the consumer and the actual delivery time. For example, for delivery, one truck having a certain capacity must deliver a product having a certain weight to the consumer, starting from the place of delivery, and deliver to multiple consumers within the limits of the capacity of each truck. When the products are loaded on the truck, they are shipped out, and when the delivery is completed, they return to the main office to load the remaining products and re-deliver. When the delivery of all products is completed, they remain at the main office and finish delivery. In the basic CVRP model, a non-linear mixed integer programming model (NLMIP) or a mixed integer linear programming (MIP) can be applied, but it minimizes the difference in delivery time from the consumer's point of view. Since the model is a nonlinear mixed water planning model (NLMIP), it is preferable to use the former.

Hereinafter, the operation process according to the configuration of the smart delivery service providing server of FIG. 2 will be described in detail with reference to FIG. 3 as an example. However, the embodiment is only one of various embodiments of the present invention, it will be apparent that it is not limited thereto.

Referring to FIG. 3, (a) the smart delivery service providing server 300 collects a real-time location of at least one delivery terminal 400 and not only shares the expected arrival time with the user terminal 100, but also delivers the remaining delivery By updating the number and the expected arrival time, as the remaining number decreases, the closer to the address, the more accurate the expected arrival time is calculated so that the user can recognize it. And, (b) when there is a call origination from the delivery terminal 400 to the user terminal 100, but the user terminal 100 is in a non-responsive state, and the location of the delivery terminal 400 is not changed, the smart delivery service providing server The 300 may notify that a courier driver has arrived through the artificial intelligence speaker 500 or control the front door.

The items not described with respect to the method for providing the AI-based smart delivery service of FIGS. 2 and 3 are easily the same or the same as those described for the method for providing the AI-based smart delivery service through FIG. 1 above. Since it can be inferred, the following description will be omitted.

4 is a diagram illustrating a process in which data is transmitted and received between each of the components included in the artificial intelligence-based smart delivery service providing system of FIG. 1 according to an embodiment of the present invention. Hereinafter, an example of a process in which data is transmitted and received between each of the components will be described with reference to FIG. 4, but the present application is not limited to such an embodiment, and illustrated in FIG. 4 according to various embodiments described above. It is apparent to those skilled in the art that the process of transmitting and receiving data can be changed.

Referring to FIG. 4, the smart delivery service providing server 300, when an item delivery request event is received from the user terminal 100 (S4100), performs allocation and distribution to the delivery terminal 400 (S4200), The real-time location and the delivery location, etc. are shared from the delivery terminal 400 (S4300), the remaining delivery number and the remaining distance to the address of the user terminal 100 are calculated and shared with the user terminal 100 (S4400).

In addition, the smart delivery service providing server 300 starts counting when the remaining number is a preset number, for example, 10 (S4500), and counts down the estimated remaining time at the user terminal 100 (S4600). It can be made possible (S4700). And, the smart delivery service providing server 300, the remaining number is 0, the current location is the address (S4800), when the response to the call origination from the delivery terminal 400 to the user terminal 100 is no response (S4810) , S4830), the mobile terminal of the user terminal 100, a fixed terminal, or an artificial intelligence speaker 500 to control a sound or a display, and to control the front door (S4850 to S4910). If the front door is opened without the user's knowledge, for example, if it is opened through the artificial intelligence speaker 500, it is transmitted to the user terminal 100 to provide a notification about the opening, and the delivery terminal 400 When the delivery completion is scanned in (S4930), the door is automatically controlled to inform the user terminal 100 that the opening and delivery of the delivery article in the door is completed (S4950).

The order between the above-described steps (S4100 to S4950) is only an example, and is not limited thereto. That is, the order between the above-described steps (S4100 to S4950) may be mutually variable, some of which may be executed or deleted simultaneously.

The items not described with respect to the method for providing the AI-based smart delivery service of FIG. 4 are easily identical or identical to the contents described with respect to the method for providing the AI-based smart delivery service through FIGS. 1 to 3 above. Since it can be inferred, the following description will be omitted.

5 is a flowchart illustrating an artificial intelligence-based smart delivery service providing method according to an embodiment of the present invention. Referring to FIG. 5, the smart delivery service providing server receives an article delivery request event from a user terminal (S5100), and distributes the received article delivery request event to at least one delivery terminal (S5200).

In addition, the smart delivery service providing server calculates shared data including the number of remaining delivery items and the estimated time between the real-time location of at least one delivery terminal and the address included in the item delivery request event (S5300).

Then, the smart delivery service providing server transmits the shared data to the user terminal, overlays the remaining delivery item count and the prediction time on the screen (S5400), and responds to the item delivery request event when the item delivery code is scanned. The delivery processing is completed (S5500).

The items not described with respect to the method for providing the AI-based smart delivery service of FIG. 5 are easily the same or the same as those described above with respect to the method for providing the AI-based smart delivery service through FIGS. 1 to 4. Since it can be inferred, the following description will be omitted.

The artificial intelligence-based smart delivery service providing method according to an embodiment described with reference to FIG. 5 may also be implemented in the form of a recording medium including instructions executable by a computer, such as an application or program module executed by a computer. have. Computer readable media can be any available media that can be accessed by a computer and includes both volatile and nonvolatile media, removable and non-removable media. Also, the computer-readable medium may include any computer storage medium. Computer storage media includes both volatile and nonvolatile, removable and non-removable media implemented in any method or technology for storage of information such as computer readable instructions, data structures, program modules or other data.

The method for providing an artificial intelligence-based smart delivery service according to an embodiment of the present invention described above may be executed by an application basically installed in a terminal (which may include a program included in a platform or an operating system basically installed in the terminal). It may be executed by an application (that is, a program) that the user directly installed on the master terminal through an application providing server such as an application store server, an application, or a web server related to the corresponding service. In this sense, the method for providing an artificial intelligence-based smart delivery service according to an embodiment of the present invention described above is implemented as an application (that is, a program) basically installed in a terminal or directly installed by a user, and is read by a computer such as a terminal. Can be recorded on a recordable medium.

The above description of the present invention is for illustration only, and those of ordinary skill in the art to which the present invention pertains can understand that it can be easily modified into other specific forms without changing the technical spirit or essential features of the present invention. will be. Therefore, it should be understood that the embodiments described above are illustrative in all respects and not restrictive. For example, each component described as a single type may be implemented in a distributed manner, and similarly, components described as distributed may be implemented in a combined form.

The scope of the present invention is indicated by the following claims rather than the above detailed description, and it should be interpreted that all changes or modified forms derived from the meaning and scope of the claims and equivalent concepts thereof are included in the scope of the present invention. do.

Claims (6)

A user terminal generating an item delivery request event and receiving the item delivery process;
At least one delivery terminal receiving the article delivery request event, sharing a real-time location, and completing the delivery process when the article delivery code is scanned; And,
Receiving unit for receiving the goods delivery request event from the user terminal, the distribution unit for distributing the received goods delivery request event to at least one delivery terminal, the real-time location of the at least one delivery terminal and included in the article delivery request event A calculation unit that calculates shared data including the number of remaining shipments and the estimated time between addresses, and a notification unit that transmits the shared data to the user terminal to overlay the remaining number of shipments and the estimated time on the map on the map. When the delivery code is scanned, a completion unit for completing delivery processing corresponding to the item delivery request event, and when the call is made from the delivery terminal to the user terminal for a predetermined number of times or a predetermined time, the user Including the terminal as a delay list and the user terminal FIG. 1, a fixed terminal or a linking unit requesting interworking of at least one mobile terminal in a background mode, provides a selection option to select a delivery location to the user terminal, and a delivery location received from the user terminal is in front of a front door or a front door. In the case of, if the weather information at the scheduled time of delivery is collected, it is checked whether it exceeds a preset temperature, and if the collected weather information exceeds a preset temperature, a preset temperature among items included in the product delivery request event of the user terminal A transmutation prevention unit that checks whether a sensitive item is present and transmits a warning message to the user terminal when a preset temperature-sensitive item is present among the items, and a shipping location to the user terminal Provide a selection option to select and receive from the user terminal A smart delivery service providing server including an anti-theft unit that extracts an image of a viewing angle point corresponding to the address from a pre-stored CCTV viewing angle database when the delivered delivery location is in front of the front door or the front door,
The interlocking unit may output a notification message by turning on the at least one fixed terminal or at least one mobile terminal via the user terminal when the location of the delivery terminal exists at the location of the user terminal. Artificial intelligence-based smart delivery service delivery system.
According to claim 1,
The user terminal is interlocked with the artificial intelligence speaker,
The smart delivery service providing server,
When the at least one delivery terminal is located at the address of the user terminal, and the number of the remaining delivery items is 0, transmit the message to the user terminal to output a delivery notification message to the AI speaker, or contact the front door from the AI speaker. An artificial intelligence controller that transmits a control signal to the user terminal to control opening and closing;
Artificial intelligence-based smart delivery service providing system further comprising a.
According to claim 1,
The notification unit,
Forcing the shared data to turn on the screen and the speaker of the user terminal, and increasing the notification frequency of the shared data as the number of remaining deliveries decreases or the difference between the predicted time and the current time decreases. It features a smart delivery service system based on artificial intelligence.
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