JP6022238B2 - Money handling machine and money handling system - Google Patents

Description

  The present invention relates to a money handling machine that processes money, such as banknotes and coins, and a money handling system including the money handling machine.

  Conventionally, various types of money handling machines for processing money such as banknotes and coins are known. Specifically, a coin change machine in which a bill change machine and a coin change machine are combined is installed in a store or the like, and a clerk deposits a bill or coin received from a customer into the money change machine, Bills and coins as change are withdrawn from money change machines.

  Such a money change machine is provided with a display unit for displaying the number of bills and coins stored in the money change machine for each denomination, the total amount, and the like (for example, see Patent Document 1). The operator can confirm the amount of bills and coins stored in the money change machine by visually recognizing the display content on such a display unit.

JP 2009-230347 A

  However, in the conventional money changer, the display unit is composed of a simple character LCD and can only display a text message. Therefore, useful information for maintenance of the money changer and the method of operating the money changer There is a problem in that complicated information such as information useful for explaining to a person cannot be displayed on the display unit, and various difficulties occur when performing these operations. Specifically, there were problems such as taking time to find an appropriate part from a thick paper manual and forgetting some of the items to be explained. In addition, when reporting device failure information to the outside, general users may not be able to accurately communicate the status of the device.

  The present invention has been made in consideration of such points, and by displaying additional information other than the number and total amount of money stored in the money handling machine on the display unit, the money processing is performed. When performing maintenance on the machine or explaining the operation method of the money handling machine to a person, these operations can be explained visually by the display unit, so that these operations can be performed easily and accurately. An object of the present invention is to provide a money handling machine and a money handling system that can be used.

  The money handling machine of the present invention is a money handling machine that processes money, and the money handling machine includes a display unit, and the display unit includes a denomination of money stored in the money handling machine. Additional information other than the number of sheets and the total amount can be displayed. The additional information includes information useful for maintenance of the money handling machine, and how to operate the money handling machine. At least one piece of information necessary for reporting outside the trouble information of the money handling machine.

  According to such a money handling machine, when performing maintenance of the money handling machine or explaining the operation method of the money handling machine to a person, these operations can be visually explained by the display unit. Therefore, these operations can be performed easily and accurately.

  In the money handling machine of the present invention, when the additional information is useful information when performing maintenance of the money handling machine, a list of inspection items of the money handling machine is displayed on the display unit. It may be like this.

  In the money handling machine of the present invention, when the additional information is useful information when performing maintenance of the money handling machine, the display unit has a screen showing a schematic configuration of the money handling machine. While being displayed, the inspection location on the screen may be highlighted.

  In the money handling machine according to the present invention, when the additional information is useful information when explaining the operation method of the money handling machine to a person, the display unit displays a list of items to be explained, or The operation method of the money handling machine may be displayed.

  At this time, the money handling machine further includes an input means for inputting the type of the person receiving the explanation, and the list or the money displayed on the display unit based on the input content by the input means. The contents of the operation method of the processor may be switched.

  Moreover, when the operation method of the money handling machine is displayed on the display unit, the instruction content for the operator may be displayed on the display unit.

  In the money handling machine according to the present invention, when the additional information is information required when reporting the trouble information of the money handling machine to the outside, the display unit displays a trouble that has occurred in the money handling machine. The information regarding may be displayed.

  A money handling system according to the present invention is a money handling system including a money handling machine that processes money, and an external device that is provided separately from the money handling machine and connected to the money handling machine. The money processing system is provided with a display unit, and the display unit can display additional information other than the number and total amount of money stored in the money handling machine for each denomination. The additional information includes information useful when performing maintenance of the money handling machine, information useful when explaining to the person how to operate the money handling machine, and failure information of the money handling machine. This includes at least one piece of information necessary for reporting to the outside.

  According to such a money handling system, when performing maintenance of the money handling machine or explaining the operation method of the money handling machine to a person, these operations can be visually explained by the display unit. These operations can be performed easily and accurately.

  In the money handling system of the present invention, the display unit may be provided in the external device.

  According to the money handling machine and the money handling system of the present invention, when the money handling machine is maintained or the operation method of the money handling machine is explained to a person, these operations are visually explained by the display unit. Therefore, these operations can be performed easily and accurately.

It is a schematic block diagram which shows the outline of a structure of the money processing system in one embodiment of this invention. It is a perspective view which shows the external appearance of the coin change machine, banknote change machine, and POS register in the money handling system shown in FIG. It is a control block diagram of the money handling system shown in FIG. It is a flowchart which shows operation | movement in case information useful when performing maintenance of a coin change machine and a banknote change machine is displayed on an operation display part. It is a figure which shows the display content of the operation display part in case information useful when performing maintenance of a coin change machine and a banknote change machine is displayed on an operation display part. It is a flowchart which shows operation | movement when useful information is displayed on an operation display part when explaining the operation method of a coin change machine or a banknote change machine to a person. It is a figure which shows the display content of the operation display part in case information useful when explaining the operation method of a coin change machine or a banknote change machine to a person is displayed on an operation display part. It is a figure which shows the display content of the operation display part in case information useful when explaining the operation method of a coin change machine or a banknote change machine to a person is displayed on an operation display part. It is a figure which shows the display content of the operation display part in case information useful when explaining the operation method of a coin change machine or a banknote change machine to a person is displayed on an operation display part. It is a figure which shows the display content of the operation display part in case information useful when explaining the operation method of a coin change machine or a banknote change machine to a person is displayed on an operation display part. It is a figure which shows the display content of the operation display part in case information useful when explaining the operation method of a coin change machine or a banknote change machine to a person is displayed on an operation display part. It is a figure which shows the display content of the operation display part in case information useful when explaining the operation method of a coin change machine or a banknote change machine to a person is displayed on an operation display part. It is a figure which shows the display content of the operation display part in case information useful when explaining the operation method of a coin change machine or a banknote change machine to a person is displayed on an operation display part. It is a figure which shows the display content of the operation display part in case the information required when reporting the failure information of a coin change machine or a banknote change machine to the outside is displayed on an operation display part. It is a figure which shows the display content of the operation display part in the case where some trouble generate | occur | produces during the process of a coin and a banknote in a coin change machine or a banknote change machine, and the response method with respect to the produced | generated trouble is displayed on an operation display part. .

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 thru | or FIG. 13 is a figure which shows the money processing system which concerns on this Embodiment. Among these, FIG. 1 is a schematic configuration diagram showing an outline of the configuration of the money handling system in the present embodiment. 2 is a perspective view showing the external appearance of a coin change machine, a bill change machine, and a POS register in the money handling system shown in FIG. 1, and FIG. 3 is a control block diagram of the money handling system shown in FIG. is there. 4 to 13 are flowcharts and operation display units for displaying additional information other than the number and total amount of coins and banknotes stored in the coin change machine and banknote change machine on the operation display unit. It is a figure which shows the display content of.

  First, the whole structure of the money processing system 1 of this Embodiment is demonstrated using FIG. 1 and FIG. As shown in FIGS. 1 and 2, the money handling system 1 includes a coin change machine 100, a banknote change machine 200, and a POS register 300. The coin change machine 100 and the banknote change machine 200 are configured to perform deposit and withdrawal processing of coins and banknotes, respectively. Moreover, as shown in FIG. 2, the coin change machine 100 and the banknote change machine 200 are arranged side by side in the left-right direction. The POS register 300 is disposed above the coin change machine 100 and the banknote change machine 200. Hereinafter, the coin change machine 100 and the banknote change machine 200 are collectively referred to as a money change machine.

  Further, as shown in FIG. 1, the POS register 300 is communicatively connected to the store server 400. Sales information and the like are transmitted from the POS register 300 to the store server 400. In addition, various setting information is distributed from the store server 400 to the POS register 300 (a plurality of units may be used).

  As shown in FIG. 1, the coin change machine 100 and the banknote change machine 200 have control units 130 and 230, respectively, and these control units 130 and 230 are connected to each other by communication. The POS register 300 also has a control unit 330, and the control unit 130 of the coin change machine 100 is communicatively connected to the control unit 330 of the POS register 300.

  Hereinafter, the configuration of the coin change machine 100, the banknote change machine 200, and the POS register 300 will be described in detail with reference to FIGS.

  First, the configuration of the coin change machine 100 will be specifically described. As shown in FIGS. 1 and 2, the coin change machine 100 includes a housing 110 having an operation display unit 112 provided on the upper surface of the front part. Here, in the coin change machine 100 of the present embodiment, a color LCD is used as the operation display unit 112. In addition, a coin receiving unit 114 and a coin dispensing unit 116 are provided at the front of the housing 110.

  The coin receiving unit 114 is driven when the inserted coins are detected, and takes the received coins one by one in a one-layer, one-row state. As shown in FIG. 1, the coin receiving unit 114 is connected to a deposit transport unit 103 that transports coins taken into the machine body by the coin receiving unit 114.

  As shown in FIG. 1, a coin identifying unit 101 for identifying coins and a branching unit 104 are provided in the middle of the deposit conveyance unit 103. The branching unit 104 guides (conveys) coins to be dispensed from the coin dispensing unit 116, such as reject coins, to the dispensing conveyance unit 108 based on the coin identification result by the coin identification unit 101.

  On the other hand, coins such as normal coins to be stored in the machine body are transported to the coin storage unit 106 by the deposit transport unit 103. The coin storage unit 106 stores coins by denomination. Specifically, for example, coins are stored in descending order from the upstream side of the deposit conveyance unit 103.

  The withdrawal conveyance unit 108 conveys the coins fed from the coin storage unit 106 to the coin dispensing unit 116. Further, the withdrawal conveyance unit 108 conveys reject coins guided from the branching unit 104 to the coin dispensing unit 116.

  Next, the configuration of the bill change machine 200 will be specifically described. As shown in FIGS. 1 and 2, the banknote change machine 200 includes a housing 210 and an annular circulation transport unit 203 a provided at a substantially central portion in the housing 210. Moreover, the banknote receiving part 214, the three banknote storage parts 206, the banknote discharge part 216, the withdrawal rejection part 204, and the banknote collection cassette 207 are arrange | positioned so that the circumference conveyance part 203a may be surrounded from the outer periphery.

  Moreover, in the inside of the housing | casing 210 of the banknote change machine 200, the banknote acceptance part 214, each banknote storage part 206, the banknote discharge part 216, the withdrawal rejection part 204, the banknote collection cassette 207, and the circulation conveyance part 203a A plurality of connection transport sections 203b are formed to connect each other. Moreover, the banknote identification part 201 is provided in the circulation conveyance part 203a, and this banknote identification part 201 identifies the banknote which passes the said banknote identification part 201 concerned.

  Further, a path switching unit (not shown) for switching the banknote transport path between the circulation transport unit 203a and each connection transport unit 203b is arranged along the circuit transport unit 203a.

  As shown in FIGS. 1 and 2, on the front surface of the housing 210, a banknote receiving port 214 a of the banknote receiving unit 214 and a banknote outlet 216 a of the banknote dispensing unit 216 are provided. The banknote collection cassette 207 is detachably attached to the casing 210.

  The banknote receiving unit 214 is driven when it detects an inserted banknote, and collects the banknotes inserted into the banknote receiving port 214a in a lump and feeds them one by one to the circulating transport unit 203a. Each banknote storage unit 206 stores banknotes by denomination based on the identification result of the banknote identification unit 201. The banknote dispensing unit 216 discharges the banknotes fed out from each banknote storage unit 206 to the circulation transport unit 203a from the banknote outlet 216a.

  The withdrawal reject unit 204 stores, among the banknotes fed out from the banknote storage unit 206, banknotes that cannot be identified by the banknote identification unit 201 due to a conveyance abnormality such as skewing, as a withdrawal reject banknote. Further, among the banknotes taken into the machine body from the banknote receiving unit 214, banknotes that cannot be identified by the banknote identifying unit 201 due to contamination or the like are returned to the banknote dispensing unit 216 as deposit reject banknotes.

  Next, the configuration of the POS register 300 will be specifically described. The POS register 300 registers merchandise purchase information and allows the coin change machine 100 and the banknote change machine 200 to perform deposit and withdrawal processing of coins and banknotes.

  As shown in FIG. 1, the control unit 330 of the POS register 300 is connected to the control unit 130 of the coin change machine 100 and also connected to the store server 400. Then, the control unit 330 sends a command to the control unit 130 of the coin change machine 100 or the control unit 230 of the banknote change machine 200 to send or receive coins or banknotes to the coin change machine 100 or the banknote change machine 200. Is supposed to be done. Moreover, the control part 330 seems to receive the information which concerns on the processing state of the coin and banknote in these coin change machine 100 and the banknote change machine 200 from the control part 130 of the coin change machine 100, and the control part 230 of the banknote change machine 200. It has become.

  The operation unit 304 can be operated by an operator, and can give various commands to the control unit 330. In addition, the display unit 302 displays the processing status of coins and banknotes in the coin change machine 100 and the banknote change machine 200, and the amount of coins and banknotes stored in the coin change machine 100 and the banknote change machine 200. It has become. Further, the POS register 300 is provided with an additional display unit 302 a that can be visually recognized by the customer (purchaser), and instead of displaying various information on the display unit 302, or in addition to the display on the display unit 302. The display may be performed on the additional display unit 302a. The POS register 300 is provided with a card reader 336 and a printing unit 338 (see FIG. 3, not shown in FIGS. 1 and 2). The card reader 336 acquires information related to the operator's ID, authority, etc. by reading the operator's ID card. The printing unit 338 includes, for example, a printer, and prints various information such as the amount of coins and banknotes stored in the coin change machine 100 and the banknote change machine 200 in addition to sales receipts and accumulated receipts. ing.

  In FIG. 3, the control block diagram of the money processing system 1 which consists of the above structures is shown. As shown in FIG. 3, the control unit 130 of the coin change machine 100 includes an interface 132, a coin receiving unit 114, a deposit transport unit 103, a coin identification unit 101, a branch unit 104, a coin storage unit 106, and a withdrawal transport unit 108. , A coin dispensing unit 116, an operation display unit 112, a storage unit 134, and the like are connected to each other, and a coin identification result is sent from the coin identifying unit 101 to the control unit 130, and a coin receiving unit 114 is deposited from the control unit 130. Various commands are sent to each of the transport unit 103, the branch unit 104, the coin storage unit 106, the withdrawal transport unit 108, the coin payout unit 116, and the like. The control unit 130 of the coin change machine 100 transmits and receives signals to and from the control unit 230 of the banknote change machine 200 and the control unit 330 of the POS register 300 through the interface 132. In addition, a command input to the operation display unit 112 by the operator is sent from the operation display unit 112 to the control unit 130, and the control unit 130 sends various commands to the operation display unit 112 to send various commands to the operation display unit 112. Information is displayed. More specifically, the operation display unit 112 displays the processing status of coins and banknotes in the coin change machine 100 and the banknote change machine 200, and the presence of coins and banknotes stored in the coin change machine 100 and the banknote change machine 200. High is to be displayed. In addition, the storage unit 134 stores various information such as the processing status of coins in the coin change machine 100 and the amount of coins stored in the coin change machine 100.

  In addition, the control unit 230 of the banknote change machine 200 includes an interface 232, a banknote receiving unit 214, a circulation transport unit 203a, a connection transport unit 203b, a banknote identification unit 201, a banknote storage unit 206, a withdrawal reject unit 204, and a banknote dispensing unit. 216, storage unit 234, and the like are connected to each other, and the banknote recognition unit 201 sends the banknote identification result to the control unit 230. The control unit 230 also transfers the banknote receiving unit 214, the circulation transport unit 203a, the connection transport unit 203b, Various commands are sent to each of the bill storage unit 206, the withdrawal reject unit 204, the bill dispensing unit 216, and the like. The control unit 230 of the banknote change machine 200 transmits and receives signals to and from the control unit 130 of the coin change machine 100 through the interface 232. Also, the storage unit 234 stores various information such as the processing status of banknotes in the banknote change machine 200 and the banknotes stored in the banknote change machine 200.

  In addition, a display unit 302, an operation unit 304, a storage unit 334, an interface 332, a card reader 336, a printing unit 338, and the like are connected to the control unit 330 of the POS register 300, and input to the operation unit 304 by an operator. The command is sent from the operation unit 304 to the control unit 330, or information related to the operator's ID card read by the card reader 336 is sent to the control unit 330. The control unit 330 displays various information on the display unit 302 by sending a command to the display unit 302. Note that the control unit 330 may cause the display unit 302 to display the information on the additional display unit 302a instead of displaying various information on the display unit 302 or in addition to the display on the display unit 302. Further, the control unit 330 sends various commands to the printing unit 338 by sending a command to the printing unit 338. Further, the control unit 330 of the POS register 300 transmits and receives signals to and from the control unit 130 of the coin change machine 100 and the store server 400 through the interface 332. Further, the storage unit 334 stores the processing status of coins and banknotes in the coin change machine 100 and the banknote change machine 200 transmitted from the coin change machine 100 and the banknote change machine 200, and the coin change machine 100 and the banknote change machine 200. Various information such as the amount of coins and banknotes stored inside is stored.

  Next, operation | movement of the money processing system 1 which consists of such a structure is demonstrated. The following operations of the money handling system 1 are performed by the control unit 130 of the coin change machine 100, the control unit 230 of the banknote change machine 200, or the control unit 330 of the POS register 300. This is done by controlling each of the components.

  First, the operation when depositing coins into the coin change machine 100 will be described below. When a coin is received by the coin receiving unit 114 of the coin change machine 100, the coin receiving unit 114 takes the received coins one by one in a single layer in a single layer, and the received coins are received by the deposit transport unit 103. Be transported. The coins conveyed by the deposit conveyance unit 103 are identified by the coin identification unit 101. Coins identified as coins to be paid out from the coin payout unit 116, such as reject coins, based on the result of coin identification by the coin identification unit 101 are guided (conveyed) by the branch unit 104 to the withdrawal transport unit 108. Then, it is conveyed to the coin dispensing unit 116 by the dispensing conveyance unit 108. On the other hand, the coins identified as coins to be stored in the machine body such as normal coins based on the coin identification result by the coin identification unit 101 are conveyed to the coin storage unit 106 by the deposit conveyance unit 103, and It is stored in the coin storage unit 106 by denomination.

  Further, when dispensing coins as change from the coin change machine 100, the operator inputs the number of coin types to be dispensed, the total amount, and the like by the operation display unit 112. Alternatively, a withdrawal command is sent from the control unit 330 of the POS register 300 to the control unit 130 of the coin change machine 100, whereby coins as change are withdrawn from the coin change machine 100. When a withdrawal command is given to the control unit 130 of the coin change machine 100, the coins stored in the coin storage unit 106 are fed out from the coin storage unit 106, and the fed out coins are sent out by the withdrawal transport unit 108. It is conveyed to the coin dispensing unit 116. In this manner, the operator can take out coins from the coin payout unit 116.

  Next, the operation for depositing banknotes into the banknote change machine 200 will be described below. When a banknote is inserted into the banknote receiving port 214a of the banknote receiving unit 214, the banknote receiving unit 214 takes in all the banknotes inserted into the banknote receiving port 214a and feeds them one by one to the circulating transport unit 203a. And the banknote drawn | fed out to the circumference conveyance part 203a side is conveyed by the said circumference conveyance part 203a, and identification of a banknote is performed by the banknote identification part 201 in this case. A banknote identified as a normal banknote by the banknote recognition unit 201 is stored in each banknote storage unit 206 by denomination. On the other hand, among the banknotes taken in from the banknote receiving unit 214, banknotes that cannot be identified by the banknote identifying unit 201 due to stains or abnormal conveyance are returned to the banknote dispensing unit 216 as deposit reject banknotes.

  When the banknote as change is to be withdrawn from the banknote change machine 200, the operator inputs the number of denominations of the banknote to be withdrawn, the total amount, and the like by the operation display unit 112. Alternatively, a withdrawal command is sent from the control unit 330 of the POS register 300 to the control unit 230 of the banknote change machine 200 via the coin change machine 100 so that banknotes as change are withdrawn from the banknote change machine 200. Become. When a withdrawal command is given to the control unit 230 of the banknote change machine 200, banknotes stored in the banknote storage unit 206 are fed out from the banknote storage unit 206, and the fed banknotes are identified by the banknote identification unit 201. Then, the paper is delivered to the banknote payout unit 216 by the circulation conveyance unit 203a. And the banknote discharge part 216 discharges | emits the banknote sent from the banknote accommodating part 206 out of the housing | casing 210 from the banknote outlet 216a. In this way, the operator can obtain the banknotes withdrawn from the banknote change machine 200. Note that, among the banknotes fed out from the banknote storage unit 206, banknotes that cannot be identified by the banknote identification unit 201 due to a conveyance error such as skew are stored in the withdrawal reject unit 204 as a withdrawal reject banknote.

  In the operation display unit 112 provided in the coin change machine 100 in the money handling system 1 of the present embodiment, the number of coins and banknotes stored in the coin change machine 100 and the banknote change machine 200 and the total amount of money Additional information other than can be displayed. Here, as additional information, information useful when performing maintenance of the coin change machine 100 and the banknote change machine 200, information useful when explaining to the person how to operate the coin change machine 100 and the banknote change machine 200, And at least 1 information is included among the information required when reporting the failure information of the coin change machine 100 and the banknote change machine 200 to the outside.

  As additional information, when the operation display unit 112 displays useful information when performing maintenance of the coin change machine 100 or the bill change machine 200, the flowchart shown in FIG. 4 and the display screen of the operation display unit 112 shown in FIG. Will be described below.

  First, maintenance work is started when a maintenance person inputs an instruction to start maintenance through the operation display unit 112. At this time, as shown in FIG. 5A, all maintenance items are displayed (STEP 1). The maintenance staff then performs maintenance on each item (STEP 2). Note that the display screen shown in FIG. 5A shows a case where the operator is performing the maintenance item “confirm sensor contamination”. If an abnormality has occurred (“YES” in STEP 3), the maintenance staff is notified that the abnormality has occurred by sounding the buzzer from the coin change machine 100 or the POS register 300 (STEP 6). Moreover, as shown in FIG.5 (b), the location where abnormality has generate | occur | produced in the coin change machine 100 or the banknote change machine 200 is displayed on the screen of the operation display part 112 (STEP7). Specifically, for example, when a sensor provided at the entrance of a coin storage unit 106 among the six coin storage units 106 of the coin change machine 100 is dirty, as shown in FIG. , A message that “the red sensor is dirty” is displayed, and the location of the sensor (the location indicated by the number “10” in FIG. 5B) is displayed. Thereafter, when the maintenance person presses the “reconfirmation” button on the display screen shown in FIG. 5B (“YES” in STEP 8), the maintenance person performs the maintenance of the same item again (STEP 9). ). On the other hand, when the maintenance staff presses the “end” button instead of pressing the “reconfirm” button on the display screen shown in FIG. 5B (“YES” in STEP 10), the maintenance work is ended halfway. .

  When the maintenance staff carries out maintenance of each item (STEP 2), if no abnormality has occurred (“NO” in STEP 3), the maintenance staff The maintenance is performed (STEP 5). When the maintenance of all items is completed (STEP 4), the maintenance in the coin change machine 100 and the banknote change machine 200 is completed.

  As described above, when information useful for performing maintenance of the coin change machine 100 or the bill change machine 200 is displayed on the operation display unit 112 as additional information, the operation display unit 112 displays a coin change. A list of inspection items of the machine 100 and the banknote change machine 200 is displayed (see FIG. 5A), a screen showing a schematic configuration of the coin change machine 100 and the banknote change machine 200 is displayed, and on the screen An inspection location is displayed (see FIG. 5B). In this way, even an inexperienced maintenance staff can easily and accurately perform maintenance work on the coin change machine 100 and the banknote change machine 200. Further, even when a plurality of coin change machines including the coin change machine 100 and the banknote change machine 200 are installed in a single store, a plurality of money change machines can be simultaneously maintained by a small number of maintenance personnel by maintenance automation. become able to.

  Next, as additional information, a flowchart shown in FIG. 6 and FIGS. 7 to 7 show a case where useful information is displayed on the operation display unit 112 when explaining the operation method of the coin change machine 100 or the banknote change machine 200 to a person. This will be described below using the display screen of the operation display unit 112 shown in FIG.

  First, the help function is started when an instructor who explains to the person how to operate the coin change machine 100 or the bill change machine 200 inputs an instruction to start the help function through the operation display unit 112. Here, as shown in FIG. 6, as a help function, display of information useful for explaining “how to proceed with a transaction”, display of information useful for explaining “how to settle a day” The display of information useful for explaining the handling method when the change is large, the display of information useful for explaining the handling method when the change is small, and the like can be mentioned.

  As a help function, when displaying information useful for explaining “transaction proceeding” on the operation display unit 112 (STEP 11), as shown in FIG. Please operate the POS. The change machine is waiting for a deposit instruction from the POS "and the POS register 300 is displayed (STEP 12). Thereafter, when a certain time has elapsed, the display screen on the operation display unit 112 automatically switches to a screen as shown in FIG. Specifically, as shown in FIG. 7 (b), the operation display unit 112 displays “Please insert the received money” and in front of the coin change machine 100 and the bill change machine 200. A part is displayed (STEP 13). At this time, the coin receiving unit 114 of the coin change machine 100 and the banknote receiving unit 214 of the banknote change machine 200 are highlighted. As a highlighting method, for example, as shown in FIG. 7B, the coin receiving unit 114 and the banknote receiving unit 214 may be indicated by arrows on the display screen, or the colors of the coin receiving unit 114 and the banknote receiving unit 214 may be changed. You may change it. Thereafter, when a certain period of time elapses or the instructor presses the “next page” button on the operation display unit 112, the display screen on the operation display unit 112 is switched to a screen as shown in FIG. Specifically, as shown in FIG. 7 (c), the operation display unit 112 displays "If dirty money or counterfeit is put in here", and displays coin change. A part of the front of the machine 100 and the bill change machine 200 is displayed (STEP 14). At this time, the coin dispensing unit 116 of the coin change machine 100 and the banknote dispensing unit 216 of the banknote change machine 200 are highlighted. As a highlighting method, for example, as shown in FIG. 7C, the coin dispensing unit 116 and the banknote dispensing unit 216 may be indicated by arrows on the display screen, or the colors of the coin dispensing unit 116 and the banknote dispensing unit 216 are changed. You may change it.

  Thereafter, when a certain time elapses or the instructor presses the “next page” button on the operation display unit 112, the display screen on the operation display unit 112 is switched to a screen as shown in FIG. Specifically, as shown in FIG. 8A, the operation display unit 112 displays “Please operate POS. The change machine is waiting for a withdrawal instruction from the POS”. At the same time, the POS register 300 is displayed (STEP 15). Thereafter, when a certain time has elapsed, the display screen on the operation display unit 112 automatically switches to a screen as shown in FIG. Specifically, as shown in FIG. 8 (b), the operation display unit 112 displays “Please remove any dirty money or counterfeits”, and the coin change machine 100. And a part of the front of the bill change machine 200 is displayed (STEP 16). At this time, the coin dispensing unit 116 of the coin change machine 100 and the banknote dispensing unit 216 of the banknote change machine 200 are highlighted. Thereafter, when a certain time elapses or the instructor presses the “next page” button on the operation display unit 112, the display screen on the operation display unit 112 is switched to a screen as shown in FIG. Specifically, as shown in FIG. 8C, the operation display unit 112 displays “Changes have been withdrawn. Please remove”, and the coin change machine 100 or the banknote change machine 200. A part in front of is displayed (STEP 17). At this time, the coin dispensing unit 116 of the coin change machine 100 and the banknote dispensing unit 216 of the banknote change machine 200 are highlighted. Until the “end button” is pressed by the instructor (“NO” in STEP 18), the operations shown in STEP 12 to STEP 17 are repeated. That is, the operation screens as shown in FIGS. 7A to 7C and FIGS. 8A to 8C are repeatedly displayed. When the explainer presses the end button (“YES” in STEP 18), the help function ends.

  When displaying useful information on the operation display unit 112 as a help function when explaining “how to settle a day” (STEP 21), as shown in FIG. 9A (a), the operation display unit 112 is displayed. The operation is instructed by a balloon and an arrow. Specifically, a balloon “press collection” is displayed on the operation display unit 112, and a collection button is indicated by an arrow (STEP 22). After that, when a certain time elapses or the instructor presses the “collect” button on the operation display unit 112, the display screen on the operation display unit 112 is switched to a screen as shown in FIG. 9A (b). Specifically, as shown in FIG. 9A (b), a balloon “Selected cursor” “Select collection contents and press determination” is displayed on the operation display unit 112, and the “All collection” column is displayed. It is indicated by an arrow (STEP 22). Then, when the instructor selects all collection as the collection contents and presses the enter button (STEP 23), the display screen on the operation display unit 112 is switched to a screen as shown in FIG. 9A (c). Specifically, as shown in FIG. 9A (c), the operation display unit 112 displays “all coins in all collection storage are collected” (STEP 24). On the other hand, when the instructor selects the remaining collection as the collection content and presses the enter button (STEP 23), the display screen on the operation display unit 112 is switched to a screen as shown in FIG. 9B (d). More specifically, as shown in FIG. 9B (d), the operation display unit 112 displays “remaining collection amount / number of sheets left and collect surplus” (STEP 24). Thereafter, when the instructor presses the setting button, the display screen on the operation display unit 112 is switched to a screen as shown in FIG. 9B (e), and the setting screen is displayed on the operation display unit 112. In this way, the help function ends.

  When displaying useful information on the operation display unit 112 as a help function when explaining how to deal with a change in the amount (STEP 31), as shown in FIG. 10A, the operation display unit 112 is displayed. The operation is instructed by a balloon and an arrow. Specifically, a balloon “press collection” is displayed on the operation display unit 112, and a collection button is indicated by an arrow (STEP 32). Also, on the display screen of the operation display unit 112 as shown in FIG. 10A, the thousand-yen bill and 500-yen coin fields are highlighted, for example, displayed in red letters. This indicates that there are too many thousand yen bills and 500 yen coins. Thereafter, when a certain time elapses or the instructor presses the “collect” button on the operation display unit 112, the display screen on the operation display unit 112 is switched to a screen as shown in FIG. Specifically, as shown in FIG. 10B, a balloon “Select cursor” “Select midway collection and press enter” is displayed on the operation display unit 112, and a “halfway collection” column is displayed. It is indicated by an arrow (STEP 32). When the instructor selects mid-term collection as the collection content and presses the enter button (STEP 33), the display screen on the operation display unit 112 is switched to a screen as shown in FIG. Specifically, as shown in FIG. 10 (c), the operation display unit 112 displays “collect the number of sheets set during collection” (STEP 34). Thereafter, when the instructor presses the setting button, the display screen on the operation display unit 112 is switched to a screen as shown in FIG. 10D, and the setting screen is displayed on the operation display unit 112. In this way, the help function ends.

  When displaying useful information on the operation display unit 112 as a help function when explaining how to deal with a change in change (STEP 41), as shown in FIG. 11A, the operation display unit 112 is displayed. Displays “Please insert money” and the POS register 300 is displayed (STEP 41). At this time, the coin receiving unit 114 of the coin change machine 100 and the banknote receiving unit 214 of the banknote change machine 200 are highlighted. Thereafter, when a certain time elapses or the instructor presses the “next page” button on the operation display unit 112, the display screen on the operation display unit 112 is switched to a screen as shown in FIG. Specifically, as shown in FIG. 11 (b), a message “There are insufficient denominations. Please replenish.” And a balloon “press replenishment” are displayed on the operation display unit 112 and replenishment. The button is indicated by an arrow (STEP 42). In addition, on the display screen of the operation display unit 112 as shown in FIG. 11B, the 10,000 yen bill and 500 yen coin fields are highlighted, for example, displayed in red letters. This indicates that 10,000 yen bills and 500 yen coins are insufficient. After that, when a certain time elapses or the instructor presses the “Replenish” button on the operation display unit 112 (STEP 43), the display screen on the operation display unit 112 is switched to a screen as shown in FIG. Specifically, as shown in FIG. 11C, a message “Replenishing” is displayed on the operation display unit 112. When a predetermined time has elapsed, a message “waiting” is displayed as shown in FIG.

  Further, when the instructor explains to the person how to operate the coin change machine 100 or the banknote change machine 200, the following detailed description may be displayed on the operation display unit 112. Specifically, there are two modes: a mode in which the detailed description is always ON, and a mode in which the detailed description is turned ON only once.

  When the display screen as shown in FIG. 12A is displayed on the operation display unit 112, the “mode in which the detailed description is always turned on” or the “mode in which the detailed description is turned on only once” is executed. If so, the display screen as shown in FIG. 12A and the display screen as shown in FIG. 12B are alternately displayed. On the display screen as shown in FIG. 12B, a message “Please insert the received money” is displayed, and a part of the front of the coin change machine 100 and the bill change machine 200 is displayed. At this time, the coin receiving unit 114 of the coin change machine 100 and the banknote receiving unit 214 of the banknote change machine 200 are highlighted. In the “mode where the detailed explanation is turned on only once”, the operation of alternately displaying the display screen as shown in FIG. 12A and the display screen as shown in FIG. 12B is performed only once. In the “mode where the detailed description is always ON”, the operation of alternately displaying the display screen as shown in FIG. 12A and the display screen as shown in FIG. 12B is always performed. Become.

  Thereafter, when it is detected that a coin or banknote has been inserted into the coin change machine 100 or the banknote change machine 200, the operation display unit 112 displays the coin or banknote inserted into the coin change machine 100 or the banknote change machine 200. The amount is displayed. At this time, when it is detected that a coin, a bill, a fake ticket, or the like has been inserted into the coin change machine 100 or the bill change machine 200, the operation display unit 112 reads “Pull out the returned money. Is displayed. When the “mode where the detailed description is always turned on” or the “mode where the detailed description is turned on only once” is executed, the operation display unit 112 displays the coin change machine 100 or the banknote change machine 200. A display screen showing the amount of coins and banknotes inserted, a message that “stained coins and counterfeit currency have been returned. Please remove them” and a part of the front of the coin change machine 100 and banknote change machine 200 are displayed. The display screen is displayed alternately. In the “mode in which the detailed description is turned on only once”, the operation display unit 112 performs the switching operation of the display screen only once. In the “mode in which the detailed description is always turned on”, the operation display unit 112 displays. The operation of switching the screen is always performed.

  Further, when a withdrawal instruction is transmitted from the POS register 300 to the control units 130 and 230 of the coin change machine 100 and the banknote change machine 200, the coin change machine 100 and the banknote change machine 200 perform a withdrawal process of coins and banknotes. In the operation display unit 112, a change amount (the amount of coins and bills withdrawn) as shown in FIG. When the “mode in which the detailed description is always turned on” or the “mode in which the detailed description is turned on only once” is executed, the operation display unit 112 displays, as shown in FIG. A display screen showing the amount of coins and banknotes withdrawn from the coin change machine 100 and the banknote change machine 200, and a message “Change has been returned. Please remove it” as shown in FIG. A display screen that displays a part of the front of the coin change machine 100 or the bill change machine 200 is displayed alternately. At this time, the coin dispensing unit 116 of the coin change machine 100 and the banknote dispensing unit 216 of the banknote change machine 200 are highlighted. In the “mode in which the detailed description is turned on only once”, the operation display unit 112 performs the switching operation of the display screen only once. In the “mode in which the detailed description is always turned on”, the operation display unit 112 displays. The operation of switching the screen is always performed.

  Thus, as additional information, when useful information is displayed on the operation display unit 112 when explaining the operation method of the coin change machine 100 or the bill change machine 200 to a person, the operation display unit 112 includes: A list of items to be explained or an operation method of the coin change machine 100 or the bill change machine 200 is displayed. Further, when the operation display unit 112 displays the operation method of the coin change machine 100 or the banknote change machine 200, the operation display unit 112 displays the instruction content for the operator. In the present embodiment, input means for inputting the type of person on the receiving side may be provided. Specifically, the instructor can input the type of the person receiving the explanation through the operation display unit 112. And in the coin change machine 100 and the banknote change machine 200 of this Embodiment, based on the input content by an input means, the list of the item which should be demonstrated displayed on the operation display part 112, the coin change machine 100, and a banknote change. The operation method of the machine 200 can be switched. Specifically, based on the type of person receiving the explanation input by the operation display unit 112 by the explanation staff, “mode for turning on the detailed explanation only once” and “mode for turning on the detailed explanation at all times” ”Is selected.

  As described above, when information useful for explaining the operation method of the coin change machine 100 or the bill change machine 200 to a person is displayed on the operation display unit 112 as additional information, an explanation person should explain. It is possible to prevent forgetting some of the items, and by using the display contents in the operation display unit 112 in the explanation at the time of installation of the money change machine, the installation time can be reduced as compared with the case of reading a paper manual. It can be shortened.

  Next, as additional information, information necessary for reporting the failure information of the coin change machine 100 or the bill change machine 200 to the outside is displayed on the operation display unit 112 of the operation display unit 112 shown in FIG. This will be described below using the display screen.

  When some trouble occurs during the processing of coins and banknotes in the coin change machine 100 and the banknote change machine 200, information indicating that the trouble has occurred is displayed as shown in FIG. If the failure is not resolved even when the reset button is pressed, the operator calls an external call center or the like. At this time, when the operator presses the failure information button, the display screen on the operation display unit 112 is switched to a screen as shown in FIG. Specifically, as shown in FIG. 13B, the operation display unit 112 has details of failure information such as an error number, the same error occurrence count, a similar error occurrence count, unit information, a serial number, and a call center. Is displayed. By transmitting these pieces of information to the call center side, the operator can accurately instruct the return means from the call center side to the operator. Further, as shown in FIG. 13B, a symbol indicating the current transaction mode (change machine mode, deposit mode, cash management mode, etc.) is displayed on the upper right of the operation display unit 112 (FIG. 13 ( In b), a dotted-line key mark symbol is displayed). In the display screen as shown in FIG. 13B, unit information is also displayed as failure information. However, important information such as confidential information is encrypted and displayed as unit information. The side can instruct the operator of the return means based on the unit information.

  Thus, when the operation display part 112 displays the information required when reporting the trouble information of the coin change machine 100 or the banknote change machine 200 to the outside, the coin change machine 100 or the banknote change machine 200 is displayed. Information regarding the failure that has occurred is displayed on the operation display unit 112. As a result, it is possible for the operator to reduce the trouble of transmitting the situation of the coin change machine 100 and the bill change machine 200 to the call center side, and the burden on both the operator and the call center side can be reduced.

  As described above, according to the money change machine according to the present embodiment, the operation display unit 112 can display additional information other than the number and total amount of money stored in the money change machine for each denomination. Additional information includes information useful for maintenance of a money changer, information useful for explaining to a person how to operate a money changer, and trouble information of a money changer. It includes at least one piece of information necessary for reporting. According to such a money change machine, when performing the maintenance of the money change machine or explaining the operation method of the money change machine to a person, these operations can be visually explained by the display unit. Therefore, these operations can be performed easily and accurately.

  In addition, the money change machine by this Embodiment and the money processing system 1 provided with this money change machine are not limited to said aspect, A various change can be added.

  For example, in addition to being displayed on the operation display unit 112, or in addition to being displayed on the operation display unit 112, additional information other than the number and total amount of money stored in the money changer for each denomination, It may also be displayed on the display unit 302 of the POS register 300. Further, additional information other than the number of coins stored in the money change machine and the total amount of money may be displayed on a display unit provided in an external device other than the POS register 300.

  In addition, when any trouble occurs during the processing of coins or bills in the coin change machine 100 or the bill change machine 200, the fact that the trouble has occurred is displayed on the operation display unit 112, but the operator presses the help button. Then, a response method for the failure that has occurred may be displayed on the operation display unit 112. Such an aspect will be described with reference to FIG.

  When the coin storage unit 106 of, for example, a 500 yen coin is full in the coin change machine 100, as shown in FIG. 14A, the message “The coin storage is full” and the 500 yen coin is full. Is displayed on the operation display unit 112. When the operator presses the help button, the display screen on the operation display unit 112 is switched to the screen shown in FIG. Specifically, as shown in FIG. 14B, advice for the operator is displayed on the operation display unit 112. In addition, when the operator needs to return the cash in the bill change machine 200, when the operator presses the help button, the operation display unit 112 displays “The bill rejected at the time of withdrawal needs to be returned to the storage. Use the cash back function to return to the storage. "Message is displayed. In addition, when a sensor error or a feeding failure error frequently occurs in the coin change machine 100 or the banknote change machine 200, the cause is accompanied by a message “Dust may be the cause. Clean according to the guidance.” The location cleaning guidance is displayed on the operation display unit 112. In addition, as information on which the situation determination of the coin change machine 100 or the banknote change machine 200 is based, the current amount information, amount abnormality information, error detection information, operation setting information, information related to the state of the processor, etc. Is mentioned.

  According to such a coin change machine, when some trouble occurs during the processing of coins or banknotes in the coin change machine 100 or the banknote change machine 200, the operator can display the operation display unit. It is possible to easily and reliably cope with a failure only by looking at 112.

DESCRIPTION OF SYMBOLS 1 Coin handling system 100 Coin change machine 101 Coin identification part 103 Depositing conveyance part 104 Branching part 106 Coin storage part 108 Withdrawal conveyance part 110 Case 112 Operation display part 114 Coin receiving part 116 Coin dispensing part 130 Control part 132 Interface 134 Memory | storage Unit 200 banknote change machine 201 banknote identification unit 203a circulation transport unit 203b connection transport unit 204 withdrawal reject unit 206 banknote storage unit 207 banknote collection cassette 210 case 214 banknote receiving unit 214a banknote receiving port 216 banknote dispensing unit 216a banknote outlet 230 Control unit 232 Interface 234 Storage unit 300 POS register 302 Display unit 302a Additional display unit 304 Operation unit 330 Control unit 332 Interface 334 Storage unit 336 Card reader 338 Printing unit 400 Store server

Claims (11)

A money handling machine for processing money,
The money handling machine includes a display unit, and on the display unit, additional information other than the number and total amount of money stored in the money handling machine for each denomination can be displayed. And
When the additional information is information useful when performing maintenance of the money handling machine, the display unit displays a list of inspection items of the money handling machine. When the additional information is useful information when performing maintenance of the money handling machine, a screen showing a schematic configuration of the money handling machine is displayed on the display unit, and an inspection on the screen is performed. The money handling machine according to claim 1 , wherein the portion is highlighted. A money handling machine for processing money,
The money handling machine includes a display unit, and on the display unit, additional information other than the number and total amount of money stored in the money handling machine for each denomination can be displayed. And
When the additional information is useful information when explaining the operation method of the money handling machine to a person, the display unit displays a list of items to be explained. 4. The money according to claim 3, wherein when the additional information is information useful when explaining the operation method of the money handling machine to a person, the display unit displays the operation method of the money handling machine. Processing machine. It further includes an input means for inputting the type of the person receiving the explanation,
5. The money handling machine according to claim 3 , wherein contents of the list displayed on the display unit and an operation method of the money handling machine are switched based on contents input by the input unit. 5. The money handling machine according to claim 4 , wherein when the operation method of the money handling machine is displayed on the display unit, an instruction content for the operator is displayed on the display unit. A money handling machine for processing money,
The money handling machine includes a display unit, and on the display unit, additional information other than the number and total amount of money stored in the money handling machine for each denomination can be displayed. And
When the additional information is information required when reporting trouble information of the money handling machine to the outside, the money handling machine is configured to display information including a current transaction mode on the display unit. A money handling machine for processing money;
An external device provided separately from the money handling machine and connected to the money handling machine;
A money handling system comprising:
The money handling system is provided with a display unit, and the display unit can display additional information other than the number and total amount of money stored in the money handling machine for each denomination. And
When the additional information is information useful when performing maintenance of the money handling machine, the display unit displays a list of inspection items of the money handling machine . A money handling machine for processing money;
An external device provided separately from the money handling machine and connected to the money handling machine;
A money handling system comprising:
The money handling system is provided with a display unit, and the display unit can display additional information other than the number and total amount of money stored in the money handling machine for each denomination. And
When the additional information is useful information when explaining the operation method of the money handling machine to a person, a money handling system in which a list of items to be explained is displayed on the display unit. A money handling machine for processing money;
An external device provided separately from the money handling machine and connected to the money handling machine;
A money handling system comprising:
The money handling system is provided with a display unit, and the display unit can display additional information other than the number and total amount of money stored in the money handling machine for each denomination. And
When the additional information is information required when reporting trouble information of the money handling machine to the outside, a money handling system in which information including a current transaction mode is displayed on the display unit. The money processing system according to claim 8 , wherein the display unit is provided in the external device.

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