JP2021149144A - Vehicle remote driving service system - Google Patents

Abstract

To provide a vehicle remote driving service system that can contribute to the movement of a vulnerable road user and is helpful in a highly convenient town planning.SOLUTION: A vehicle remote driving service system includes: a vehicle 10 capable of being freely remotely operated; an operation center 20 for receiving a vehicle dispatch reservation including a getting-on place and a destination, from a user U; and a remote driving center 30 where a remote driver remotely operates the vehicle 10 on the basis of the vehicle dispatch reservation received at the operation center 20.SELECTED DRAWING: Figure 1

Description

The present invention relates to a vehicle remote driving service system.

Although the development of automatic driving technology for vehicles has been promoted in recent years, it is expected that it will take some time for the spread of automatic driving on general public roads, and the driver remotely controls the vehicle at a point away from the vehicle. Expectations for so-called remote control are increasing.

For example, Patent Document 1 indicates a general technical level related to remote driving of a vehicle.

Japanese Unexamined Patent Publication No. 2019-16893

However, the current situation is that no specific service is provided for remote control of vehicles.

In particular, in areas where the shortage of taxi and bus drivers is becoming more serious, there is an urgent need to create remote driving services for users, including elderly people who do not have private cars, children, and people with disabilities who are vulnerable to traffic.

The present invention has been made in view of the above-mentioned conventional problems, and an object of the present invention is to provide a vehicle remote control service system that can contribute to the movement of users and is useful for highly convenient town development.

The present invention includes a vehicle that can be remotely controlled and
An operation center that accepts ride reservations including boarding locations and destinations from users,
It relates to a vehicle remote driving service system provided with a remote driving center in which a remote driver remotely controls a vehicle based on a vehicle allocation reservation received at the operation center.

In the vehicle remote driving service system, it is preferable to provide a parking place in which the vehicle that has dropped the user at the destination is remotely controlled by a remote driver and parked.

In the vehicle remote control service system, the parking place is preferably a dedicated parking lot.

In the vehicle remote driving service system, the parking place may be a spot set as a boarding place for the user or a temporary standby position for the vehicle.

In the vehicle remote driving service system, the user can also drive a vehicle between the boarding place and the destination.

Further, the present invention includes a vehicle that can be remotely controlled.
An operation center that gives instructions to relocate the vehicle between the parking lots to be moved and
It relates to a vehicle remote driving service system including a remote driving center in which a remote driver remotely controls a vehicle based on an instruction from the operation center.

In the vehicle remote driving service system, the vehicle can be a vehicle used for car sharing.

In the vehicle remote driving service system, the vehicle is a vehicle for transporting a bicycle used in a share cycle, and the parking place may include a port where the bicycle is parked.

In the vehicle remote driving service system, the vehicle is a vehicle used for physical distribution, and the parking place can include a physical distribution center.

According to the vehicle remote control service system of the present invention, it is possible to contribute to the movement of the user and to exert an excellent effect that it is useful for highly convenient town development.

It is an overall outline block diagram which shows the Example of the vehicle remote control service system of this invention. It is a flowchart which shows the Example of the vehicle remote control service system of this invention. It is a flowchart which shows the other embodiment of the vehicle remote control service system of this invention. It is a flowchart which shows the further embodiment of the vehicle remote control service system of this invention.

Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings.

1 and 2 are examples of the vehicle remote control service system of the present invention.

In the case of this embodiment, the vehicle remote driving service system includes a vehicle 10, an operation center 20, and a remote driving center 30.

The vehicle 10 is a vehicle that can be remotely controlled. As shown in FIG. 1, the vehicle 10 has a user U authentication function. Examples of the authentication method include short-range wireless (IC, Bluetooth (registered trademark), etc.) authentication, image authentication (QR code (registered trademark), biometric authentication, etc.), and user U code input authentication. The vehicle 10 is equipped with a remote driving device, and operation history management (driving operation, operation of user U, etc.) is performed. The vehicle 10 is provided with a usage operation function by the user U. As the usage operation function, for example, a car navigation system can be used, and the user U basically performs various operations on the smartphone as described later, but by operating the car navigation system, the smartphone is not operated. It can be used even if.

As shown in FIG. 1, the operation center 20 has a reception function for accepting a vehicle allocation reservation including a boarding place and a destination D from the user U. The reception function accepts not only direct reservations from user U but also reservations from MaaS (Mobility as a Service) such as public transportation. By the way, MaaS utilizes information and communication technology (ICT) to make transportation into the cloud, and mobility (movement) by all means of transportation other than private cars is one service regardless of the operating entity. It is a new concept of "movement" that captures and connects seamlessly. The operation center 20 has a remote driver assign function for assigning a remote driver 31 (see FIG. 2) to the vehicle 10. The operation center 20 manages the operation of the vehicle 10. The operation management of the vehicle 10 includes managing the entire information of the owned vehicle 10 and grasping the information on whether or not the vehicle can be operated. The operation center 20 has a demand forecasting function and determines the arrangement of the vehicle 10. The operation center 20 is provided with an information linkage function, and is designed to notify the destination D of the user U and cooperate with other systems.

In the remote driving center 30, the remote driver 31 remotely controls the vehicle 10 based on the vehicle allocation reservation received by the operation center 20. The remote control center 30 manages the vehicle 10 and grasps the travel log and the maintenance status of the vehicle 10. The remote control center 30 manages the remote driver 31 and grasps the qualification information, working hours, health management, allocation status, etc. of the remote driver 31. The remote driving center 30 is provided with a remote driving function, and the traveling state of the vehicle 10 is displayed in a state where the remote driver 31 is seated in a facility capable of remotely controlling the vehicle 10, and an image of the surroundings of the vehicle 10 necessary for traveling. , Sound, etc. are being played. The remote driving center 30 monitors the vehicle 10 while the remote driver 31 is driving, and also monitors the remote driver 31. The remote control center 30 can also be set at the home of the remote driver 31. Further, apart from the remote driving center 30, it is also possible to provide a facility having only a remote driving function at the home of the remote driver 31 so that the remote driver 31 can remotely control the vehicle 10 at home.

Further, in the case of the present embodiment, the vehicle remote driving service system includes a parking place 40 in which the vehicle 10 that has dropped the user U at the destination D is remotely controlled by the remote driver 31 and parked. At the parking place 40, the parking place is managed, and the demand forecast of the area is made. Further, in the parking place 40, the parking situation is managed and the vehicle maintenance parking place is managed. The vehicle maintenance parking place management is to record and manage information such as when the battery is charged and other various maintenances of the vehicle 10 are performed at the parking place 40. The parking lot 40 can be a dedicated parking lot (mechanical parking facility, multi-story parking lot, etc.). However, the parking place 40 may be a spot set on the road as a boarding place for the user U or a temporary standby position for the vehicle 10. The temporary standby position can be a spot set not only on the road but also outside the road (for example, near a hotel or condominium).

The user U installs a dedicated application on his / her smartphone and makes a vehicle allocation reservation by the reservation function. The reservation function is not limited to making a reservation from a smartphone application, but also includes making a reservation directly to the operation center 20 by telephone. The application includes a usage operation function, and can set a frequently used boarding place and destination D. Further, when the destination D of the user U is a facility such as a hotel or a shopping mall or a public transportation station, the information notification function is used to notify the destination D (for example, notification that assistance is required). It has become.

The destination D (facility, public transportation station, etc.) has an information notification receiving function.

Next, the operation of the above-described embodiment will be described.

First, the user U makes a vehicle allocation reservation from the smartphone application as shown in FIG. The vehicle allocation reservation includes a boarding place and a destination D. However, instead of the smartphone application, a vehicle dispatch reservation may be made directly to the operator 21 of the operation center 20 by telephone.

When the operation center 20 receives a vehicle allocation reservation from the user U, the operator 21 searches for a vehicle 10 near the boarding location of the user U and assigns the corresponding vehicle 10.

After the allocation of the vehicle 10 is completed, the remote driver 31 is assigned and the remote driver 31 is determined. As a criterion for determining the remote driver 31,
・ The driving time does not exceed the specified value. ・ It is in a state where it can be driven (ex. Not drinking alcohol)
・ You must have a driving qualification. If the remote driver 31 cannot be assigned immediately, the user U is notified of the estimated time. Further, if the remote driver 31 cannot be assigned immediately, it is possible to recommend another means of transportation to the user U.

When the remote driver 31 is determined by the assignment of the remote driver 31, the operator 21 of the operation center 20 notifies the user U, and the user U who receives the notification waits at the boarding place. When the vehicle 10 is near the user U, the user U may wait in the vehicle.

When the caregiving of the user U is required, the operator 21 of the operation center 20 notifies the destination D side of the estimated time of arrival of the vehicle 10 at the same time as the notification to the user U.

After the determination of the remote driver 31, the operation of the vehicle 10 is started, and when the parking place 40 is a mechanical parking facility or the like, the remote driver 31 performs a parking place side facility operation such as calling to the entrance / exit of the vehicle 10. , The vehicle 10 is discharged from the parking place 40, and the vehicle 10 starts running to the boarding place. When the parking place 40 is a spot set as a temporary standby position of the vehicle 10, the facility operation on the parking place side is not particularly performed, and the vehicle 10 starts traveling to the boarding place as it is.

When the vehicle 10 arrives at the boarding place, an arrival notification is transmitted to the user U, the user U gets on the vehicle 10, and the user U and the assigned vehicle 10 are authenticated.

When the authentication between the user U and the assigned vehicle 10 is established, the use of the service is started, and the remote driver 31 starts driving the vehicle 10 to the destination D. Various contents are provided during the ride, and the user U can freely select and enjoy music, video, AI, conversation with the operator 21, and the like.

When the vehicle 10 arrives at the destination D, the user U gets off and the service is terminated.

When the assistance of the user U is required, the operator 21 of the operation center 20 notifies the destination D of the arrival notice when the destination D is approached.

When the user U gets off and the service is terminated, the operation center 20 searches for the parking place 40, and a vacant parking place 40 is secured.

The operator 21 of the operation center 20 instructs the remote driver 31 to park the parking place 40, and the operation of the vehicle 10 is started again.

When the vehicle 10 arrives at the parking place 40, if the parking place 40 is a mechanical parking facility or the like, the remote driver 31 performs a parking place side facility operation such as calling the pallet on which the vehicle 10 is placed to the entrance / exit. The vehicle 10 is stored in the parking place 40 and parked. When the parking place 40 is a spot set as a temporary standby position of the vehicle 10, the facility operation on the parking place side is not particularly performed, and the vehicle 10 is parked in the spot as it is.

When the vehicle 10 is parked, the vehicle operation is completed, the vehicle 10 stands by at the parking place 40, and the remote driver 31 is released.

As a result, it becomes possible to provide a concrete and useful service regarding the remote driving of the vehicle 10.

In addition, the remote driver 31 will be able to make up for the shortage of taxi and bus drivers, which will lead to the relief of the user U including the elderly, children, people with disabilities, and other vulnerable people who do not have their own cars.

In this way, it can contribute to the movement of the user U and is useful for highly convenient town development.

Then, in the case of this embodiment, the vehicle 10 that has dropped the user U at the destination D is provided with a parking place 40 that is remotely controlled by the remote driver 31 and parked. With this configuration, the vehicle 10 can be made to stand by at the parking place 40, which is effective in promptly responding to the vehicle allocation reservation from the user U.

Further, in the case of this embodiment, the parking lot 40 can be a dedicated parking lot. With such a configuration, it becomes easy to perform maintenance of the vehicle 10 that has been made to stand by in the dedicated parking lot.

Furthermore, in the case of the present embodiment, the parking place 40 can be a spot set as a boarding place of the user U or a temporary standby position of the vehicle 10. With such a configuration, it is possible to respond more quickly to a vehicle allocation reservation from the user U by arranging a large number of spots without making a large capital investment.

FIG. 3 is another embodiment of the vehicle remote control service system of the present invention, and in the drawings, the parts with the same reference numerals as those in FIGS. 1 and 2 represent the same objects. The basic configuration is the same as that of the embodiment shown in FIGS. 1 and 2, but the feature of the other embodiments is that, as shown in FIG. 3, the user is between the boarding place and the destination D. The point is that U drives the vehicle 10.

Next, the operation of the other embodiment will be described.

First, the user U makes a vehicle allocation reservation from the smartphone application as shown in FIG. The point that the boarding place and the destination D are included in the vehicle allocation reservation is the same as in the embodiment shown in FIG. 2, but the user U has a space between the boarding place and the destination D at the time of the vehicle allocation reservation. Tell them that they are driving the vehicle 10. However, instead of the application of the smartphone, a vehicle dispatch reservation may be made directly to the operator 21 of the operation center 20 by telephone, and it may be informed that the vehicle 10 is driven between the boarding place and the destination D.

When the operation center 20 receives a vehicle allocation reservation from the user U, the operator 21 searches for a vehicle 10 near the boarding location of the user U and assigns the corresponding vehicle 10.

After the allocation of the vehicle 10 is completed, the remote driver 31 is assigned and the remote driver 31 is determined. As a criterion for determining the remote driver 31,
・ The driving time does not exceed the specified value. ・ It is in a state where it can be driven (ex. Not drinking alcohol)
・ You must have a driving qualification. If the remote driver 31 cannot be assigned immediately, the user U is notified of the estimated time. Further, if the remote driver 31 cannot be assigned immediately, it is possible to recommend another means of transportation to the user U.

When the remote driver 31 is determined by the assignment of the remote driver 31, the operator 21 of the operation center 20 notifies the user U, and the user U who receives the notification waits at the boarding place. When the vehicle 10 is near the user U, the user U may wait in the vehicle.

When the user U drives from the boarding place to the destination D, no assistance is required. Therefore, at the same time as the notification to the user U, the arrival of the vehicle 10 from the operator 21 of the operation center 20 to the destination D side. Notification of the scheduled time is omitted.

After the determination of the remote driver 31, the operation of the vehicle 10 is started, and when the parking place 40 is a mechanical parking facility or the like, the remote driver 31 performs a parking place side facility operation such as calling to the entrance / exit of the vehicle 10. , The vehicle 10 is discharged from the parking place 40, and the vehicle 10 starts running to the boarding place. When the parking place 40 is a spot set as a temporary standby position of the vehicle 10, the facility operation on the parking place side is not particularly performed, and the vehicle 10 starts traveling to the boarding place as it is.

When the vehicle 10 arrives at the boarding place, an arrival notification is transmitted to the user U, the vehicle operation by the remote driver 31 is completed, and the remote driver 31 is released.

The user U gets on the vehicle 10 and the user U and the assigned vehicle 10 are authenticated.

When the authentication between the user U and the assigned vehicle 10 is established, the operation by the user U is started, and the vehicle 10 heads for the destination D.

When the vehicle 10 arrives at the destination D, the user U sends a usage end notification to the operation center 20 at the disembarkation place and disembarks.

When the usage end notification is received at the operation center 20, the operator 21 again allocates the corresponding vehicle 10 and assigns the remote driver 31, and the remote driver 31 is determined. At this time, personnel may be secured at the time of reservation for dispatch so that the remote driver 31 can be assigned immediately.

After the assignment of the remote driver 31, the operation center 20 searches for the parking place 40, and a vacant parking place 40 is secured. At this time, the parking place 40 may be held at the same time as the vehicle allocation reservation so that the parking place 40 can be secured immediately.

When the parking place 40 is secured, the operator 21 of the operation center 20 instructs the remote driver 31 to park the parking place 40, and the remote driver 31 starts driving the vehicle 10 again.

When the vehicle 10 arrives at the parking place 40, if the parking place 40 is a mechanical parking facility or the like, the remote driver 31 performs a parking place side facility operation such as calling the pallet on which the vehicle 10 is placed to the entrance / exit. The vehicle 10 is stored in the parking place 40 and parked. When the parking place 40 is a spot set as a temporary standby position of the vehicle 10, the facility operation on the parking place side is not particularly performed, and the vehicle 10 is parked in the spot as it is.

When the vehicle 10 is parked, the vehicle operation is completed, the vehicle 10 stands by at the parking place 40, and the remote driver 31 is released.

As a result, even for the user U who does not own the vehicle 10 but prefers to drive, it is possible to provide a concrete and useful service in combination with the remote control of the vehicle 10.

In this way, it can contribute to the movement of various users U, including those with weak traffic, and is useful for highly convenient town development.

FIG. 4 is still another embodiment of the vehicle remote control service system of the present invention, and in the drawings, the parts having the same reference numerals as those in FIGS. 1, 2 and 3, represent the same objects. The basic configuration is the same as that of the embodiment shown in FIGS. 1 and 2 and the other embodiment shown in FIG. 3, but the feature of the other embodiment is as shown in FIG. 4, the operation center. At 20, the remote driver 31 gives an instruction to relocate the vehicle 10 between the parking place 40 to be moved and the parking place 40, and at the remote driving center 30, the remote driver 31 moves the vehicle 10 based on the instruction from the operation center 20. The point is that it is configured for remote control.

Next, the operation of the other embodiment will be described.

First, as shown in FIG. 4, in the operation center 20, the vehicle 10 of the parking place 40 to be moved is assigned.

After the allocation of the vehicle 10 is completed, the remote driver 31 is assigned and the remote driver 31 is determined. As a criterion for determining the remote driver 31,
・ The driving time does not exceed the specified value. ・ It is in a state where it can be driven (ex. Not drinking alcohol)
・ You must have a driving qualification.

When the remote driver 31 is determined by the assignment of the remote driver 31, the operator 21 of the operation center 20 instructs the remote driver 31 of the parking place 40 of the movement source, and the remote driver 31 who receives the instruction is instructed to move to the destination. Check the parking place 40 to be.

When the remote driver 31 confirms the parking place 40 to be moved to, the remote driver 31 starts driving the vehicle 10, and when the moving source parking place 40 is a mechanical parking facility or the like, the entrance / exit of the vehicle 10 The remote driver 31 performs an operation of the parking place side facility such as calling to the parking place 40, the vehicle 10 is discharged from the parking place 40 of the moving source, and the vehicle 10 starts running to the parking place 40 which is the moving destination. When the moving source parking place 40 is a flat parking lot or the like, the facility operation on the parking place side is not particularly performed, and the vehicle 10 starts running to the moving destination parking place 40 as it is.

When the vehicle 10 arrives at the parking place 40 to be moved, if the parking place 40 to be moved is a mechanical parking facility or the like, the parking place side equipment such as calling the pallet on which the vehicle 10 is placed to the entrance / exit port. The operation is performed by the remote driver 31, and the vehicle 10 is stored and parked in the parking place 40 to be moved. When the parking lot 40 is a flat parking lot or the like, the facility operation on the parking lot side is not particularly performed, and the vehicle 10 is parked in the parking lot 40 which is the destination as it is.

When the vehicle 10 is parked, the vehicle operation is completed, the vehicle 10 stands by at the parking place 40, and the remote driver 31 is released.

In the case of still another embodiment shown in FIG. 4, the vehicle 10 can be a vehicle used for car sharing. In car sharing, vehicles 10 may be unevenly deployed in a plurality of scattered parking places 40. However, if the vehicle remote driving service system of still another embodiment shown in FIG. 4 is used, the parking place 40 of the moving source where the vehicles 10 are unevenly deployed to the parking place 40 of the moving destination where the number of vehicles 10 is small is used. By transporting the vehicle 10, it becomes possible to evenly deploy the vehicle 10 in a plurality of parking spaces 40 of scattered car sharing.

Further, in the case of still another embodiment shown in FIG. 4, the vehicle 10 is a vehicle for transporting a bicycle used for a share cycle, and the parking place 40 includes a port where the bicycle is parked. be able to. Even in the share cycle, bicycles may be unevenly deployed at multiple ports scattered around. However, if the vehicle remote driving service system of still another embodiment shown in FIG. 4 is used, the parking place where the number of bicycles is small and the number of bicycles is small from the port included in the parking place 40 of the movement source where many bicycles are unevenly deployed. By transporting the bicycle to the port included in 40 by the vehicle 10, it is possible to evenly distribute the bicycle to a plurality of ports of the scattered share cycle.

Furthermore, in the case of still another embodiment shown in FIG. 4, the vehicle 10 may be a vehicle used for distribution, and the parking place 40 may include a distribution center. In the logistics industry, the shortage of drivers is becoming more serious. However, if the vehicle remote driving service system of still another embodiment shown in FIG. 4 is used, the vehicle 10 can be moved from the distribution center included in the parking place 40 of the moving source to the distribution center included in the parking place 40 of the moving destination. By transporting, it becomes possible to smoothly transport luggage while eliminating the shortage of drivers.

The vehicle remote control service system of the present invention is not limited to the above-described embodiment, and it goes without saying that various modifications can be made without departing from the gist of the present invention.

10 Vehicle 20 Operation Center 21 Operator 30 Remote Driving Center 31 Remote Driver 40 Parking Place U User D Destination

Claims (9)

Vehicles that can be operated remotely and
An operation center that accepts ride reservations including boarding locations and destinations from users,
A vehicle remote driving service system including a remote driving center in which a remote driver remotely controls a vehicle based on a vehicle allocation reservation accepted at the operation center. The vehicle remote driving service system according to claim 1, further comprising a parking place in which a vehicle that has dropped a user at the destination is remotely controlled by a remote driver and parked. The vehicle remote control service system according to claim 2, wherein the parking lot is a dedicated parking lot. The vehicle remote control service system according to claim 2, wherein the parking place is a spot set as a boarding place for the user or a temporary standby position for the vehicle. The vehicle remote control service system according to any one of claims 1 to 4, wherein the user drives a vehicle between the boarding place and the destination. Vehicles that can be operated remotely and
An operation center that gives instructions to relocate the vehicle between the parking lots to be moved and
A vehicle remote driving service system including a remote driving center in which a remote driver remotely controls a vehicle based on instructions from the operation center. The vehicle remote control service system according to claim 6, wherein the vehicle is a vehicle used for car sharing. The vehicle remote driving service system according to claim 6, wherein the vehicle is a vehicle for transporting a bicycle used in a share cycle, and the parking place includes a port where the bicycle is parked. The vehicle is a vehicle used for physical distribution, and the parking place is the vehicle remote driving service system according to claim 6, which includes a physical distribution center.

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