JP2008061280A - Telephone apparatus, voice message sending method, and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To improve userfriendliness by enabling a voice message to be recorded in an automatic answering telephone through simple operation. <P>SOLUTION: A RAM 12 of a (origination side) telephone set registers specific numbers (#0, #1-#9) and voice messages which are associated with each other. When a called side telephone set is set to an automatic answering telephone, a CPU 10 sends a voice message, corresponding to a specific number (#0, #1-#9) operated by a user using a key enter section 13 to the incoming side telephone set via a line interface section 15. At the called side telephone set, the voice message is recorded. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a telephone device, a voice message transmission method, and a program for automatically recording a voice message from a calling telephone that has arrived at a subscriber's telephone when an answering machine (service) is set.

  Conventionally, in general fixed telephones, when a call is received while going out, the incoming call is automatically received, a predetermined response message is sent to the calling telephone, and then a voice message (message) from the calling user is sent. ) Is recorded on a magnetic tape or semiconductor memory. In addition, when a call is received such as in a mobile phone or out of service area or in a place where the radio wave condition is poor, the service center on the telephone line network side automatically executes the answering mode, and a predetermined response message Is sent to the telephone on the calling side and then a voice message from the user on the calling side is recorded on the service center side.

  By the way, in the prior art, when the calling user knows that the other party is an answering machine, leaving a voice message is often annoying and cuts off, leaving a silent voice message, There was a problem that convenience was bad when only the cutting sound was left.

  Therefore, an object of the present invention is to provide a telephone device, a voice message transmission method, and a program that can leave a voice message in an answering machine with an easy operation and improve user convenience. To do.

  In order to achieve the above object, the invention described in claim 1 is characterized in that a storage device that stores a voice message in a telephone device that makes a call with the other party's telephone number and makes a call with the other party's telephone device via a telephone line network; After the line connection with the other party's telephone device, the first detecting means for detecting that the other party's telephone device starts recording, and when the first detecting means detects that the recording starts, the memory And a first sending means for sending the voice message stored in the means to the other telephone apparatus.

  According to a second aspect of the present invention, in the first aspect of the present invention, the storage unit further stores a plurality of voice messages, a plurality of button switches corresponding to the plurality of voice messages, and the partner. A second detecting means for detecting an operation of any of the plurality of button switches from when the line is connected to the telephone device until the start of recording by the first detecting means. And a second sending means for reading out a voice message corresponding to the button switch detected by the second detecting means from the storage means and sending it to the telephone device of the other party.

  The invention described in claim 3 is the message output from the telephone apparatus of the other party as the fact that the first detecting means detects that the recording is started in the invention described in claim 1 or 2. It is characterized by detecting a voice that starts recording.

  In order to achieve the above object, the invention according to claim 4 is a voice message transmission method of a telephone device that makes a call with the other party's telephone number and makes a call with the other party's telephone apparatus via a telephone network. A detection step for detecting that the other party's telephone device starts recording after the line connection with the other party's telephone device, and a memory for storing a voice message in advance when detecting that this recording step starts recording And a sending step of reading out a voice message from the unit and sending it to the telephone device of the other party.

  In order to achieve the above object, the invention described in claim 5 is characterized in that a computer included in a telephone device that makes a call with the other party's telephone number and makes a call with the other party's telephone apparatus via a telephone line network is provided. After the line connection with the device, the detecting means for detecting that the other party's telephone device starts recording, when the detecting means detects that recording is started, the voice message is read from the storage unit for storing the voice message in advance. It is characterized by functioning as sending means for sending to the other party's telephone device.

  According to the present invention, even when the other party's telephone device is an answering machine, it is possible to leave a voice message with an easy operation, and it is possible to improve the convenience of the user.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

A. First embodiment A-1. Configuration of First Embodiment FIG. 1 is a block diagram showing a configuration of a communication system according to a first embodiment of the present invention. In the figure, reference numeral 1 denotes a telephone line network to which a plurality of fixed telephones (hereinafter referred to as telephones) are connected. The telephones 2 and 3 are connected to the telephone line network and can talk with other telephones. In practice, a relay station or the like is interposed between the telephone and the telephone line network, but this is omitted for the sake of simplicity. In the first embodiment, the telephone 2 is the caller and the telephone 3 is the callee. The telephone 3 automatically establishes a line when there is an incoming call due to a predetermined operation, and sends a pre-registered response message to the caller telephone. It is assumed that it has an answering machine function for storing the voice message.

  Next, FIG. 2 is a block diagram showing a schematic configuration of the above-described telephone. In the figure, the CPU 10 controls the entire control operation according to the operation program stored in the ROM 11. In particular, in the first embodiment, when the other party operates the answering function at the time of outgoing call, the CPU 10 sends and records a voice message (message) to the other party's telephone with a simple user operation. Control. RAM 12 is a storage area used as a work memory, a telephone book area that stores a large number of sets of name data and corresponding telephone number data, and is automatically sent when the destination is an answering machine An area (to be described later) for storing a voice message. Further, when the voice message (message) from the caller is stored as digital data when the answering machine function is operated, the voice message also has a storage area. The key input unit 13 includes a push button and other key switches. The display unit 14 is composed of a liquid crystal display panel, for example, and displays various operation states and digital data contents.

  The line interface unit 15 transmits and receives data between the CPU 10 and the telephone line. The line interface unit 15 is a hook switch unit that detects raising and lowering of the handset 17 described later, converts a received signal from a telephone line into a voice signal during a call, converts a voice to be transmitted into a transmission signal, and converts it into a telephone line. When a call is received from an exchange via a telephone network via a speech network section for sending, a DTMF (Dual Tone Multi-Frequency) section for generating a tone dial signal at the time of transmission, a call detection signal is output to the CPU 10 and a speaker 18 A tone ringer unit that generates a ringing tone by driving the received voice signal converted by the speech network unit through a band-pass filter having a band-pass characteristic that matches the frequency characteristic of the dial tone specific to the facsimile signal. A detection unit for detecting reception of a facsimile signal is provided.

  The recording unit 16 is constituted by, for example, a magnetic tape recorder, and receives and records a received voice signal (such as a voice message) converted by the speech network unit in the line interface unit 15 under the control of the CPU 10. In addition, the recorded audio signal is reproduced and transmitted to the speech network unit. The voice message from the caller when using the answering machine function may be converted into digital data and stored in the RAM 12. In the first embodiment, it is not necessary for the telephone on the calling side to include a recording unit for realizing the answering function. The handset (transmitter / receiver) 17 includes a speaker (not shown) that outputs the received voice signal converted by the speech network unit, and a microphone (not shown) that converts the voice into an electrical signal and uses the voice signal.

  Next, FIG. 3 is a conceptual diagram showing the structure of a voice message stored in the RAM 12 of the telephone and automatically sent to the incoming call telephone during the answering function operation. The telephone 12 (especially the calling party) RAM 12 stores a plurality of voice messages automatically sent to the other party's telephone by a simple operation of the user when the receiving telephone operates the answering machine function. ing. Each voice message is associated with a number that should be operated immediately before the calling user who has confirmed that the other party is an answering machine performs a disconnection operation. That is, after confirming that the other party is an answering machine, the calling user simply disconnects or presses the number (# 0, # 1,..., # 9) illustrated in FIG. The CPU 10 is configured to send a voice message corresponding to the disconnection operation to the other party (incoming side) before actually disconnecting the line. Naturally, the voice message is recorded in the telephone on the receiving side.

A-2. Operation of the First Embodiment Next, the operation of the telephone set (calling side) according to the first embodiment described above will be described. Here, FIG. 4 is a flowchart for explaining the operation of the calling telephone. First, the user of the calling telephone makes a call, connects the telephone of the other party and the line (step S10), and performs a normal call as it is when the other party comes out.

  On the other hand, if the other party does not answer and is an answering machine, it is determined whether or not the calling user has pressed the “#” button (step S12). If the user has not pressed the “#” button, it is determined whether or not a “pea” sound (for message recording start) from the other party's telephone is detected (step S16). If no “beep” sound is detected, the process returns to step S12, and the above process is repeated until the “#” button is pressed or a “beep” sound is detected.

  And when the user detects a “pea” sound from the other party's phone without pressing the “#” button, that is, when the user disconnects without doing anything after hearing the “pea” sound. Notifies the other party of the default message (step S18) and automatically disconnects the line (step S20).

  On the other hand, if the user has pressed the “#” button, it is next determined whether or not the numeric button has been pressed (step S14). Here, if the user does not press the “number” button, the process proceeds to the above-described step S16 to detect a “pea” sound. That is, even when the user presses only the “#” button, as described above, when a “pea” sound is detected, a default message is notified to the other party (step S18), and the line is automatically set. Is cut (step S20).

  On the other hand, if the user presses the “#” button and then presses the “number” button, whether or not a “pee” sound (for message recording start) from the other party's phone is detected. (Step S22), and when a “pea” sound is detected, a message corresponding to the “number” button is notified to the other party (step S24), and the line is automatically disconnected (step S20). ).

  The on-hook operation by the user may be performed at any time. That is, the on-hook operation may be performed as soon as the connected party is recognized as an answering machine, or the on-hook operation may not be performed until the line is disconnected.

B. Second embodiment B-1. Configuration of Second Embodiment FIG. 5 is a block diagram showing a configuration of a communication system according to the second embodiment of the present invention. It should be noted that portions corresponding to those in FIG. In the second embodiment, it is assumed that the answering machine service provided in the service center 21 on the telephone line network 1 side, such as a mobile phone 20, is used as the incoming telephone. In the answering service, when the user of the mobile phone 20 does not answer the call, the user sets himself / herself, or when the user of the mobile phone is outside the area (or where radio waves do not reach) A voice message is recorded and notified to the terminal.

  FIG. 6 is a block diagram showing a schematic configuration of the service center 21 (portion relating to the second embodiment). In the figure, the service center 21 includes a control unit 30, a ROM 31, a line interface 32, a voice processing unit 33, a RAM 34, a message storage unit 35, a caller information storage unit 36, and an answering message storage unit 37. The control part 30 controls each part according to the operation program memorize | stored in ROM31, and provides a service. The line interface 32 transmits and receives data between the CPU 10 and the telephone line network 1.

  The voice processing unit 33 synthesizes a caller name stored in a caller information storage unit 36 (to be described later) and a voice message stored in the message storage unit 35. The control unit 30 stores the voice synthesized message in the answering message storage unit 37 as an answering message on the receiving side for which the answering function is set. The RAM 34 temporarily stores a caller number sent from the calling side or is used as a working area for the control unit 30.

  As shown in FIG. 7, the message storage unit 35 automatically operates when the user on the caller side recognizes that the other party is set as an answering machine, and when the number is operated. A plurality of voice messages to be sent to the other party's telephone are stored in association with each other. Further, as shown in FIG. 8, the caller information storage unit 36 associates a caller number (caller side telephone number transmitted by the caller side when making a call) with the user name of the telephone number as caller information. I remember it. The answering machine message storage unit 37 stores, for each user who sets the answering machine function, an incoming voice message from the caller or a voice message synthesized by the service center 21 according to the operation of the caller. is there.

  That is, after confirming that the other party is an answering machine, the control unit 30 simply presses the disconnection operation or the illustrated number (# 0, # 1,..., # 9). When the disconnection operation is performed, the voice message (message storage unit 35) corresponding to the disconnection operation and the user name (sender information storage unit 36) corresponding to the caller number on the caller side are voice-synthesized, and as an answering machine message, It is recorded in the answering message storage unit 37 in correspondence with the telephone on the called side.

B-2. Operation of Second Embodiment Next, the operation of the service center 21 according to the second embodiment described above will be described. Here, FIGS. 9 and 10 are flowcharts for explaining the operation of the service center according to the second embodiment. The service center 21 determines whether or not a call is made from a fixed telephone or a mobile phone (step S30). For example, when a call is made from the telephone 2, a call sent from the telephone 2 on the calling side is sent. A person number is acquired (step S32). Next, it is determined whether or not the receiving side telephone (in the case of FIG. 5, the mobile telephone 20) has set up the answering service in the service center 21 (step S34). If the answering side has not set up the answering service, the call is made to the other party as usual (step S36), and it is determined whether or not the other user has come out (step S38). When the other party answers the call, a line is established as usual (step S40).

  On the other hand, if the called party has not set up the answering machine service and the other user does not answer the call, or the called telephone 20 has set up the answering machine service in the service center 21, A predetermined answering machine message (for example, “I can't answer the phone right now. Please give me a message after a beep”) is sent to the telephone 2 on the calling side (step S42), and a “peep” sound is sent out. (Step S44), recording of a voice message from the transmission side is started (Step S46). The voice message is converted into digital data by the voice processing unit 33 and stored in the answering message storage unit 37.

  The service center 21 determines whether the line has been disconnected, whether a predetermined time has elapsed, whether the “#” button has been pressed, or whether the numeric button has been pressed after recording has started. (Steps S48, S50, S52, S54). Here, if the calling user disconnects the line before the predetermined time (answer message recording time) elapses, or if the predetermined time elapses before disconnecting, the voice message from the calling user Is recorded (step S58). If any voice message is recorded, the recording is terminated (step S62) and the line is released (step S64).

  On the other hand, if no voice message is recorded, the name corresponding to the caller number shown in FIG. 8 and the default message shown in FIG. 7 are synthesized and recorded in the answering message storage unit 37 as an answering message ( Step S60). Thereafter, the recording is finished (step S62), and the line is released (step S64).

  When the user presses the number button following the “#” button, the name corresponding to the caller number shown in FIG. 8 is synthesized with the voice message corresponding to the number shown in FIG. Is recorded in the answering message storage unit 37 (step S60). Thereafter, the recording is finished (step S62), and the line is released (step S64).

  According to the first and second embodiments described above, even if the other party is set to an answering machine (or when the answering machine is set to an answering machine service), a voice message is left with a simple operation. So that the user on the calling side does not hang up without silently leaving any message, and the answering machine function can be fully utilized, improving user convenience. Can do.

  In the first and second embodiments described above, a numeric key is assigned for each predetermined message, but a specific key may be assigned.

It is a block diagram which shows the structure of the communication system by 1st Embodiment of this invention. It is a block diagram which shows the schematic structure of a telephone. It is a conceptual diagram which shows the structure of the voice message automatically transmitted to the receiving side telephone at the time of an answering machine function memorize | stored in RAM12 of a telephone. It is a flowchart for demonstrating operation | movement of the telephone set of the transmission side. It is a block diagram which shows the structure of the communication system by 2nd Embodiment of this invention. It is a block diagram which shows the schematic structure (part in connection with this 2nd Embodiment) of the service center. It is a conceptual diagram which shows an example of the operation number by the user by the side of a sender | caller, and the voice message automatically left to the answering machine message of the other party. It is a conceptual diagram which shows an example of a caller number (caller side telephone number which a caller side transmits at the time of a call) as a caller information, and the user name of this telephone number. It is a flowchart for demonstrating operation | movement of the service center by this 2nd Embodiment. It is a flowchart for demonstrating operation | movement of the service center by this 2nd Embodiment.

Explanation of symbols

1 telephone line network 2 telephone 3 telephone 10 CPU
11 ROM
12 RAM
13 Key input unit 14 Display unit 15 Line interface unit 16 Recording unit 17 Handset 18 Speaker 20 Mobile phone 21 Service center 30 Control unit 31 ROM
32 Line interface unit 33 Audio processing unit 34 RAM
35 Message storage unit 36 Sender information storage unit 37 Answering message storage unit

Claims (5)

In a telephone device that makes a call with the other party's telephone number and makes a call with the other party's telephone device via the telephone network,
Storage means for storing voice messages;
First detecting means for detecting that the telephone apparatus of the other party starts recording after the line connection with the telephone apparatus of the other party;
And a first sending means for sending a voice message stored in the storage means to the other telephone device when the first detection means detects that recording is started. . The storage means further stores a plurality of voice messages;
A plurality of button switches corresponding to each of the plurality of voice messages;
A second detecting means for detecting an operation of any one of the plurality of button switches after the line connection with the other party's telephone device is detected by the first detecting means to start the recording;
2. A second sending means for reading out a voice message corresponding to the button switch detected by the second detecting means from the storage means and sending the voice message to the telephone device of the other party. Telephone equipment.   3. The first detection unit according to claim 1, wherein the first detection means detects a voice for starting recording of a message output by the telephone device of the other party, as detecting that the recording is started. Telephone device. A voice message transmission method for a telephone device that makes a call with the other party's telephone number and makes a call with the other party's telephone device via a telephone line network,
A detection step of detecting that the partner telephone device starts recording after the line connection with the partner telephone device;
A voice message sending method comprising: a sending step of reading a voice message from a storage unit for storing a voice message in advance and sending the voice message to a telephone device of a counterpart when detecting that recording is started in this detection step. A computer having a telephone device that makes a call with the other party's telephone number and makes a call with the other party's telephone device via the telephone network.
Detecting means for detecting that the other party's telephone device starts recording after the line connection with the other party's telephone device;
A program which functions as a sending means for reading out a voice message from a storage unit for storing a voice message in advance and sending it to the telephone device of the other party when the detection means detects that recording is started.

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