JP2007208496A - Telephone device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a technology of automating transmission from a telephone set to a disaster message storage service center such as a disaster message dial and response in response to guidance voice from the disaster message storage service center. <P>SOLUTION: A message voice storage section 15a of a master unit 1 stores a disaster message in advance. When a start button provided to a key telephone set 2-1 is depressed, a call is automatically made to the disaster message storage service center 6. The key telephone set 2-1 responds to guidance voice from the disaster message storage service center 6 and transmits a prescribed PB signal to the disaster message storage service center 6, and when a recording timing comes, the key telephone set 2-1 reads the message from the message voice storage section 15a and transmits the message to the disaster message storage service center 6. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a telephone apparatus that automates operations when recording and reproducing a message by calling a message storage service center that performs a message storage service on a telephone network.

  One example of such a message storage service is “Disaster Message Dial” provided by NTT East (East Nippon Telegraph and Telephone Corporation) (http: www.ntt-east.co.jp/voiceml/index.html). ). This disaster message dial is a kind of storage voice service on the telephone network. When a user dials "171" from a telephone, the disaster message storage service center provided on the telephone network calls This is a message dial. Please dial 1 for recording, 2 for playback, 3 for recording using PIN, and 4 for playback using PIN. Is sent to. By dialing according to the guidance voice, it is possible to record or reproduce the disaster message.

  However, a person who wants to record or play back a message using the disaster message dial must make a call to the disaster message storage service center, operate numeric keys according to the guidance voice, and speak a disaster message. is required.

  The present invention has been made to solve such a problem, and an object thereof is to automate the transmission from the telephone to the message storage service center and the response to the guidance voice from the message storage service center.

The invention of claim 1 is a center transmission means for transmitting to the message storage service center, a response signal transmission means for transmitting a response signal to the guidance information from the message storage service center, and an activation means for starting the center transmission means. A telephone device characterized by comprising:
According to a second aspect of the present invention, in the telephone device according to the first aspect, the telephone device further comprises a counting means for counting a predetermined timing in response to the transition to the communication state, and the response signal sending means is based on the output of the counting means. The response signal is transmitted at the predetermined timing.
According to a third aspect of the present invention, in the telephone device according to the first aspect, the response signal includes a telephone number of a message recorder or a player, a signal for recording a disaster message, and a disaster message stored in advance. It is an audio signal.
According to a fourth aspect of the present invention, in the telephone device according to the first aspect, the response signal is a telephone number of a disaster message player and a signal to reproduce the disaster message.
According to a fifth aspect of the present invention, there is provided the telephone device according to the fourth aspect, further comprising means for receiving a voice signal of a message sent from the message storage service center and means for recording the received voice signal. Features.

(Function)
According to the first aspect of the present invention, the activation unit is operated to transmit to the message storage service center, and a response signal to the guidance information from the message storage service center is transmitted to the message storage service center.
According to the second aspect of the present invention, a message is transmitted to the message storage service center by operating the activation means, a predetermined timing is counted according to the transition to the communication state, and a response is sent to the message storage service center at the predetermined timing. Send a signal.
According to the third aspect of the present invention, the activation means is operated to transmit the message to the message storage service center, and for the guidance information from the message storage service center, the telephone number of the message recorder or the player, the message recording And a message voice signal stored in advance are sent to the message storage service center.
According to the fourth aspect of the present invention, the activation unit is operated to transmit the message to the message storage service center, and for the guidance information from the message storage service center, the telephone number of the message recorder or the player, and the message A signal for reproduction is sent to the message storage service center.
According to the invention of claim 5, by operating the activation means, the message is transmitted to the message storage service center, and the message that the message is reproduced with respect to the guidance information from the message storage service center, and the message player or The telephone number of the recording person is transmitted to the message storage service center, and the voice signal of the message transmitted from the message storage service center is received and recorded.

  According to the present invention, it is possible to automatically make a response to the message storage service center and a response according to the guidance voice from the message storage service center by operating the activation means for starting the transmission means on the telephone.

Embodiments of the present invention will be described below with reference to the drawings.
FIG. 1 is a diagram for explaining a configuration of a telephone device according to an embodiment of the present invention. The telephone device according to this embodiment is a key telephone device including the main device 1 and N (N ≧ 2) key telephones 2-1 to 2-N accommodated therein. The main apparatus 1 is connected to one or more telephone lines 4, and is connected to the disaster message storage service center 6 through an exchange 5 connected to the telephone line 4. The main device 1 is connected to the key telephones 2-1 to 2-N through an extension transmission path 3.

  The main device 1 manages the state of the telephone line 4 and the key telephones 2-1 to 2-N, and has a control unit 11 having processing functions such as outgoing call, call termination, message storage, message playback, and PB signal generation; Exchange the external line interface unit 12 for terminating the telephone line 4, the internal line interface unit 13 for accommodating the key telephones 2-1 to 2-N via the internal line 3, and the external line interface unit 12 and the internal line interface unit 13 An exchange processing unit 14 to be connected, a storage unit 15 that stores various control information, external line information, extension information, and the like necessary for control by the control unit 11 in association with each other, and a timer 16 are provided.

  Here, for the sake of convenience, the storage unit 15 stores message voices for storing the disaster messages input by the user from the microphones or receivers of the key telephones 2-1 to 2-N and the disaster messages received from the disaster message storage service center 6. A part 15a and a telephone directory data storage unit 15b in which telephone directory data is stored are shown. Also, a disaster message home phone number storage unit 15c for storing the user's home phone number in the phone book data storage unit 15b, and a safety confirmation destination phone number storage unit for storing the phone number of the safety confirmation partner 15d is illustrated. Here, the disaster message home telephone number is a telephone number for identifying the recording person when recording the disaster message such as his / her safety information in the disaster message storage service center 6, and the disaster message addressed to himself / herself is the disaster message. It is also a telephone number for identifying a player when reproducing from the storage service center 6. The telephone number for confirming the safety is a telephone number for identifying the recording person when the safety information for the victim is recorded in the disaster message storage service center 6, and the disaster message stored in the disaster message storage service center 6 It is also a telephone number for identifying the player when playing from. Furthermore, although the timer 16 is illustrated as a single block, it includes a plurality of timers for counting various timings as will be described later.

  Each of the key telephones 2-1 to 2-N includes an audio processing unit including a microphone, a speaker, a receiver, and the like, an LCD display unit, an LED light emitting unit, and an operation unit having various buttons.

  The disaster message storage service center 6 is connected to the exchange 5, and a guidance voice for urging the telephone device (in this case, the main device 1) connected via the exchange 5 and the telephone line 4 to transmit the disaster message. Guidance voice storage unit 21 stored in advance, message voice storage unit 22 for storing the disaster message transmitted from the telephone device, and PB signal for identifying the PB signal transmitted from the telephone device in response to the guidance voice And a receiving unit 23.

  Regarding the operation of the button telephone apparatus having the above configuration, [1] When recording a disaster message in the disaster message storage service center 6, [2] When listening to a disaster message recorded in the disaster message storage service center 6 [3] When listening to a disaster message from a safety confirmation partner, explanations will be given in the order. Here, the description will be made assuming that the key telephone 2-1 is operated, but the operation is the same for other key telephones.

[1] When recording a disaster message in the disaster message storage service center 6 Before recording a disaster message in the message center 6, as shown in the flowchart of FIG. A procedure for registering in the storage unit 15c (step S1) and a procedure for registering the disaster message in the message voice storage unit 15a (step S2) are executed.

  In step S1, the setting screen shown in FIG. 3A is displayed on the LCD display unit by operating a predetermined button provided on the operation unit of the key telephone 2-1, and the common screen shown in FIG. The setting selection screen, the disaster message service selection screen shown in FIG. 3C, the disaster area menu selection screen shown in FIG. 3D, and the disaster message home number registration screen shown in FIG. 3E are displayed, and the home phone number (here, 0312345678).

  In step S2, after entering the home phone number, the disaster area menu selection screen shown in FIG. 3F and the disaster message recording menu selection screen shown in FIG. 3G are displayed, and “1 start recording” is selected on the screen. Say a disaster message. This disaster message is converted into a voice signal by the microphone of the key telephone 2-1 and sent to the control unit 11 through the extension transmission path 3 and the extension interface unit 13, and the control unit 11 stores the message in the message voice storage unit 15a. Is stored in the area for recording disaster messages. At this time, the LCD display unit of the key telephone 2-1 displays that the disaster message is being recorded and the recording operation is ended by the # button as shown in FIG. 3H. A plurality of different disaster messages can also be stored by repeating the operations of FIGS.

  With the above two procedures, the setting operation for automatic recording of the disaster message is completed. Thereafter, when the user presses a predetermined start button provided on the operation unit of the key telephone 2-1, the user automatically makes a call to the disaster message storage service center 6. If the connection is successful, the disaster message storage service center The disaster message is automatically read from the message voice storage unit 15a in accordance with the guidance voice transmitted from 6, and automatically stored in the message voice storage unit 22 of the disaster message storage service center 6. Hereinafter, this operation will be described with reference to the sequence diagram of FIG. 4 and the display screen of FIG.

  When the start button is pressed, as shown in FIG. 4, the main device 1 reads the telephone number (171 here) of the disaster message storage service center 6 from the telephone directory data storage unit 15b and transmits it. The exchange 5 connects the call from the main device 1 to the disaster message storage service center 6. When the disaster message storage service center 6 is connected to the main device 1, the guidance voice storage unit 21 reads “This is a disaster message dial. 1 for recorded, 2 for playback, and PIN. The first guidance voice “3 is used for recording to be used and 4 is used for reproduction using the password” is read out and transmitted to the main device 1. After confirming the transition to communication (CONNECT message reception, response reverse detection, interdigit timeout, etc.), the main device 1 generates and sends a PB signal “1”, and starts the timer 16.

  When the disaster message storage service center 6 receives the PB signal and identifies that it is “1”, “the disaster area is the telephone number of the home area or the telephone number of the disaster area the person wants to contact. Dial the area code from the area code. If you are not in the affected area, dial the telephone number of the affected area you want to contact from the area code. " The data is read from the unit 21 and transmitted to the main device 1. When the timer 16 expires, the main device 1 generates a PB signal representing the telephone number (0312345678) read from the disaster message home telephone number storage unit 15c in the control unit 11, and sends it to the disaster message storage service center 6. .

  When the disaster message storage service center 6 identifies the PB signal representing the telephone number 0312345678, “Record the message of the telephone number 0312345678. If you are using a push-type telephone, press # after the number 1. If the telephone type is wrong, please wait again. If the telephone number is wrong, please call again. The third guidance voice “Pip” is read from the guidance voice storage unit 21 and transmitted to the main device 1. Main device 1 generates and sends a PB signal “1 #” when timer 16 times out.

  When the disaster message storage service center 6 receives the PB signal and identifies that it is “1 #”, “I will take the message. Please speak within 30 seconds after the beep. When the operation is over, the fourth guidance voice “Please press # after the number 9” and the recording start signal sound “Pip” are read from the guidance voice storage unit 21 and transmitted to the main device 1 in sequence. When the control unit 11 of the main apparatus 1 detects the recording start signal sound “beep”, it reads out the disaster message stored in advance in the message voice storage unit 15a, transmits it to the disaster message storage service center 6, and then stores the disaster message. The telephone line 4 connected to the service center 6 is disconnected.

  Through the above sequence, the disaster message stored in advance in the message voice storage unit 15a of the main device 1 is stored in the message voice storage unit 22 of the disaster message storage service center 6. Here, when the activation button is pressed, the LCD display unit of the key telephone 2-1 displays that the mode for automatically registering the disaster message to the disaster message storage service center as shown in FIG. When recording is completed, a message indicating that the automatic message registration mode has been completed and the date and time as shown in FIG. 5B are displayed.

[2] When listening to a disaster message for yourself recorded in the disaster message storage service center 6 By operating a predetermined button provided on the operation unit of the key telephone 2-1, a disaster message service selection screen shown in FIG. The disaster area menu selection screen shown in FIG. 6B and the disaster message reproduction menu selection screen shown in FIG. 6C are displayed, and “1 reproduction start” is selected on this screen.

  When “1 playback start” is selected on the disaster area message playback menu selection screen, as shown in FIG. 7, the main apparatus 1 reads the telephone number (here, the disaster message storage service center 6) from the telephone directory data storage unit 15b. 171) is read and transmitted. The exchange 5 connects the call from the main device 1 to the disaster message storage service center 6. When the disaster message storage service center 6 is connected to the main apparatus 1, the first guidance voice is read from the guidance voice storage unit 21 and transmitted to the main apparatus 1. After confirming the transition to communication (CONNECT message reception, response reverse detection, inter-digit timeout, etc.), main device 1 generates and sends PB signal “2” to start timer 16 .

  When the disaster message storage service center 6 receives the PB signal and identifies that it is “2”, it reads the second guidance voice described above from the guidance voice storage unit 21 and transmits it to the main apparatus 1. When the timer 16 expires, the main device 1 generates a PB signal representing the telephone number (0312345678) read from the disaster message home telephone number storage unit 15c in the control unit 11, and sends it to the disaster message storage service center 6. .

  When the disaster message storage service center 6 identifies the PB signal representing the telephone number 0312345678, the guidance voice storage unit 21 will give a message “telephone number 0312345678. If you use a push-type telephone, the number 1 Then press # .If you are dialing, please wait.If the telephone number is wrong, please call again. The fifth guidance voice is read. When the time is up, the PB signal “1 #” is generated and transmitted.

  When the disaster message storage service center 6 receives the PB signal and identifies that it is “1 #”, the message “I will tell you from a new message. The sixth guidance voice "Please press # after the number 9" to move to the message of "" is read out from the guidance voice storage unit 21 and transmitted to the main unit 1, and then the telephone number 0312345678 from the message voice storage unit 22 Read the disaster message addressed to, for example, “I am Yoko. All my family has been safely evacuated to Chuo Elementary School. I will contact you when I have settled down.” Is generated and transmitted to the main device 1. When the timer 16 expires, the main device 1 stores the signal received from the disaster message storage service center 6 in a dedicated area for recording the message addressed to itself in the message voice storage unit 15a. As a result, the disaster message addressed to the telephone number 0312345678 is recorded.

  The main device 1 generates and transmits “9 #” of the PB signal simultaneously with the end of receiving the disaster message. When the disaster message storage service center 6 receives the PB signal and identifies that it is “9 #”, if there is a message that has not been reproduced, the message “I will tell you the next message. The seventh guidance voice is read from the guidance voice storage unit 21 and transmitted to the main device 1 when the number 8 is followed by # and when moving to the next message, the number 9 is pushed after the number 9. As will be described later, the main device 1 repeats message recording at a predetermined timing by the timer 16 being timed out until a BT (busy tone) is detected.

  When all the messages have been played, the disaster message storage service center 6 sends out the eighth guidance voice “Please hang up.” After “Your message is over.” Disconnect. When the line is disconnected from the disaster message storage service center 6, the exchange 4 sends BT to the main apparatus 1. The main device 1 disconnects the line based on the detection of the BT.

  Here, when “1 playback start” is selected on the LCD display section of the key telephone 2-1, a mode for automatically playing back the disaster message addressed to the self from the victim is being activated as shown in FIG. 6D. And when the disaster message is recorded, as shown in FIG. 6E, it is displayed that there is a message in the disaster message storage service center.

  When listening to the disaster message recorded in the message voice storage unit 15a, the disaster message service selection screen shown in FIG. 8A is sequentially displayed by operating predetermined buttons provided on the operation unit of the key telephone 2-1. The disaster area menu selection screen shown in FIG. 8B and the disaster message playback menu selection screen shown in FIG. 8C are displayed, and “2 playback content confirmation” is selected on this screen. When this selection operation is performed, the main device 1 reads out the disaster message from the message voice storage unit 15a and outputs it to the speaker or receiver of the key telephone set 2-1. At this time, characters indicating that the disaster message is being reproduced and that reproduction is terminated when the # button is pressed are displayed on the LCD display portion of the key telephone 2-1 as shown in FIG. 8D.

[3] When listening to the disaster message of the safety confirmation partner In this case, since the automatic transmission is made to the telephone number pre-registered in the safety confirmation partner telephone number storage unit 15d, first the safety confirmation partner telephone number storage unit 15d A procedure for registering the telephone number of the other party to be confirmed will be described.
The setting screen shown in FIG. 9 is displayed on the LCD display unit by operating a predetermined button provided on the operation unit of the key telephone 2-1, and the common setting selection screen shown in FIG. 9C, a phonebook name input screen shown in FIG. 9C, a reading input screen shown in FIG. 9D, and a telephone number input screen shown in FIG. 9E are selected, and each of the name input screen, reading input screen, and telephone number input screen Make input.
The procedure up to this point is the same as the normal phone book data registration procedure. In the present embodiment, next, in the group selection screen as shown in FIG. 10A, for example, group 2 is set as a group for registering the telephone number of the person who wants to confirm safety at the time of a disaster, or as shown in FIG. 10B. Add data indicating whether or not there is a safety confirmation setting at the time of disaster for each partner. Further, as shown in FIGS. 10C and 10D, a disaster safety confirmation list table may be created separately from the phone book data, or a link setting for the phone book data may be created.

  As described above, after registering a telephone number in the safety confirmation partner telephone number storage unit 15d, when listening to the disaster message of the safety confirmation partner, operation of a predetermined button provided on the operation unit of the key telephone 2-1 11A, the disaster message service selection screen shown in FIG. 11A, the safety confirmation menu selection screen shown in FIG. 11B, and the disaster message playback menu selection screen shown in FIG. 11C are displayed on the LCD display section, and “1 playback start” is selected on the screen. To do.

  Data exchange between the main apparatus 1 and the disaster message storage service center 6 when “1 playback start” is selected on the disaster area message playback menu selection screen is the same as the procedure shown in FIG. However, in the case of FIG. 7, the message addressed to himself / herself is reproduced, whereas the message of the other party whose safety is to be confirmed is reproduced here, whereas in FIG. 7, the message is transmitted once. Here, for each person who wants to confirm the safety, repeat transmission → playback → line disconnection. When “1 playback start” is selected, the LCD display section of the key telephone 2-1 displays that the mode for automatically reproducing the disaster message of the safety confirmation partner as shown in FIG. When the disaster message of the safety confirmation partner is recorded in the message voice storage unit 15a, it is displayed that there is a message in the disaster message storage service center as shown in FIG. 11E. In FIG. 11, X / Y is “the number of messages of the safety confirmation partner / the total number of safety confirmation partners”.

  When listening to the disaster message of the safety confirmation partner recorded in the message voice storage unit 15a, a disaster message service selection screen shown in FIG. 12A is sequentially displayed by operating predetermined buttons provided on the operation unit of the key telephone 2-1. The safety confirmation menu selection screen shown in FIG. 12B and the disaster message reproduction menu selection screen shown in FIG. 12C are displayed, and “2 reproduction content confirmation” is selected on this screen. When this selection operation is performed, the main device 1 reads out the disaster message from the message voice storage unit 15a and outputs it to the speaker or receiver of the key telephone set 2-1. At this time, the LCD display section of the key telephone 2-1 shows that the safety confirmation partner name and the disaster message are being reproduced as shown in FIGS. 12D and E, and that the reproduction is terminated when the # button is pressed. The indicated characters are displayed. Here, FIG. 12D shows that a message of a safety confirmation partner is being reproduced, and FIG. 12E shows that a message of another safety confirmation partner is being reproduced. When the # button is pressed during reproduction in FIG. 12D, the process proceeds to FIG. 12E.

  In the above embodiment, the present invention is applied to a button telephone apparatus. However, the present invention is not limited to a button telephone but can be applied to a general home fixed telephone, a mobile phone, and the like. Further, in the above embodiment, when listening to the disaster message recorded in the disaster message storage service center 6 and when listening to the disaster message of the safety confirmation partner, the disaster message is recorded in the message voice storage unit 15a. However, means for setting whether or not to perform this recording may be provided.

It is a figure for demonstrating the structure of the telephone apparatus of embodiment of this invention. It is a flowchart which shows the procedure which registers a disaster message and the telephone number of the recording person's home. It is a figure which shows the screen displayed on a key telephone when performing the procedure of FIG. It is a sequence diagram which shows the procedure which registers a disaster message in a disaster message storage service center. It is a figure which shows the screen displayed on a key telephone during starting of the mode which registers a disaster message in a disaster message storage service center automatically, and recording. It is a figure which shows the screen displayed on a key telephone when reproducing | regenerating the disaster message addressed to oneself. It is a sequence diagram which shows the procedure at the time of reproducing | regenerating the disaster message addressed to oneself from a disaster message storage service center. It is a figure which shows the screen displayed on a button telephone, when reproducing | regenerating the disaster message addressed to oneself who recorded. It is a figure which shows the screen displayed on a button telephone, when registering phonebook data about the telephone number of a safety confirmation other party. It is a figure which shows the screen displayed on a button telephone when creating the telephone directory data or list | wrist which memorize | stores the telephone number of a safety confirmation other party. It is a figure which shows the screen displayed on a button telephone, when reproducing | regenerating the disaster message of a safety confirmation other party. It is a figure which shows the screen displayed on a button telephone, when reproducing | regenerating the disaster message of the safety confirmation other party who recorded.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 1 ... Main apparatus, 2-1 to 2-N ... Key telephone, 6 ... Disaster message storage service center, 11 ... Control part, 15a, 22 ... Message voice memory part, 15b .. Phone book data storage unit, 15c ... Disaster message home phone number storage unit, 15d ... Safety confirmation partner phone number storage unit, 16 ... Timer.

Claims (5)

  A center transmission means for transmitting to the message storage service center, a response signal transmission means for transmitting a response signal to the guidance information from the message storage service center, and an activation means for starting the center transmission means Phone equipment to do. The telephone device according to claim 1, wherein
Counting means for counting a predetermined timing in response to transition to a communication state is provided, and the response signal sending means sends the response signal at the predetermined timing based on the output of the counting means. Telephone device. The telephone device according to claim 1, wherein
The telephone device characterized in that the response signal is a telephone number of a message recorder or a player, a signal for recording a disaster message, and a disaster message voice signal stored in advance. The telephone device according to claim 1, wherein
The telephone device according to claim 1, wherein the response signal is a telephone number of a disaster message player and a signal to reproduce the disaster message. The telephone device according to claim 4, wherein
A telephone apparatus comprising: means for receiving a voice signal of a message sent from the message storage service center; and means for recording the received voice signal.

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