CN111476953A - Hospital payment management system and method - Google Patents
Hospital payment management system and method Download PDFInfo
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- CN111476953A CN111476953A CN201910746086.5A CN201910746086A CN111476953A CN 111476953 A CN111476953 A CN 111476953A CN 201910746086 A CN201910746086 A CN 201910746086A CN 111476953 A CN111476953 A CN 111476953A
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
- G07G1/00—Cash registers
- G07G1/12—Cash registers electronically operated
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- G—PHYSICS
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- G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
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- G07G1/0036—Checkout procedures
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Abstract
The invention relates to a hospital payment management system which comprises a payment server, a window end, a self-service end and a user end, wherein the window end, the self-service end and the user end are in communication connection with the payment server. The payment server comprises a registration login module, a face recognition module, a payment module, a user information database and a payment information database. The window end comprises a window face information acquisition module, a registration page and a charging page. The self-service terminal comprises a face information acquisition page, a self-service terminal face information acquisition module, a payment page and a payment inquiry page. The user side comprises a registration login page, a face information acquisition module and a payment information page. The invention also discloses a hospital payment management method which comprises the processes of face brushing registration login, face brushing registration, face brushing payment and the like. The invention adopts the patient user verification scheme based on the face recognition technology to improve the settlement and payment management efficiency and the convenience for the user to seek medical advice, and has the characteristics of high management efficiency, convenient operation and prevention of separation of the people and the card.
Description
Technical Field
The invention relates to a hospital payment management system and method, in particular to an efficient hospital payment management system and method, and belongs to the field of hospital management.
Background
The hospital management relates to comprehensive management in various aspects such as medical management, personnel organization, economic management and the like, is a branch subject of management, and has the characteristics of applicability and marginality. The hospital management is a management process for comprehensively managing the doctor, the medical staff, the medical materials and the medical information according to the objective rules of the hospital work by applying the modern management theory and method so as to achieve the optimal medical management effect. At present, patients generally seek medical advice by holding cards, and the process of handling medical procedures based on card swiping has a plurality of problems, for example, medical insurance users cannot realize mobile payment, medical insurance users cannot use medical insurance to seek medical advice if forgetting to take cards, for self-paying patients, registration cards in hospitals are easy to lose, the phenomenon that the users see the patients and do registration cards once often exists, time and labor are wasted, patient data information management is disordered, the phenomena of one card with multiple purposes, one person with multiple cards and the like occur, particularly, in settlement payment operation, the system can only identify the cards, cannot identify people, cannot ensure that the people correspond to the cards, and cannot control fees, mobile payment and the like.
Disclosure of Invention
The hospital payment management system and the method of the invention disclose a new scheme, and the patient user verification scheme based on the face recognition technology is adopted to improve the settlement payment management efficiency and the convenience of medical treatment of the user, thereby solving the problems of inconvenient operation, separation of people and cards and the like caused by the fact that the traditional scheme adopts a card swiping medical treatment mode to depend on various cards excessively.
The hospital payment management system comprises a payment server, a window end, a self-service end and a user end, wherein the window end, the self-service end and the user end are in communication connection with the payment server.
The payment server comprises a registration login module, a face recognition module, a payment module, a user information database and a payment information database, wherein the registration login module is used for managing a registration login process, the face recognition module is used for managing a face recognition process, the payment module is used for managing a payment process, the user information database is used for storing and managing user information, and the payment information database is used for storing and managing payment information.
The window end comprises a window face information acquisition module, a registration page and a charging page, wherein the window face information acquisition module is used for acquiring face information of a user, the registration page is used for registration operation, and the charging page is used for charging operation.
The self-service terminal comprises a face information acquisition page, a self-service terminal face information acquisition module, a payment page and a payment inquiry page, wherein the face information acquisition page is used for face information acquisition operation, the self-service terminal face information acquisition module is used for acquiring user face information, the payment page is used for payment operation, and the payment inquiry page is used for payment inquiry.
The user side comprises a registration login page, a face information acquisition module and a payment information page, wherein the registration login page is used for registering a login system, the face information acquisition module is used for acquiring face information of a user, and the payment information page is used for looking up payment information.
The invention also discloses a hospital payment management method based on the hospital payment management system, wherein the hospital payment management system comprises a payment server, a window end, a self-service end and a user end, and the window end, the self-service end and the user end are in communication connection with the payment server. The payment server comprises a registration login module, a face recognition module, a payment module, a user information database and a payment information database. The window end comprises a window face information acquisition module, a registration page and a charging page. The self-service terminal comprises a face information acquisition page, a self-service terminal face information acquisition module, a payment page and a payment inquiry page. The user side comprises a registration login page, a face information acquisition module and a payment information page. The method comprises the following processes.
The user uploads identity document information and bound network payment mode information to a user information database through a registration login page, the user calls a face information acquisition module through the registration login page to acquire face information of the user himself and uploads the face information to the user information database, the registration login module calls user identity document information in a user information database and citizen identity card information in an external public security system database to compare and verify whether the user identity document information is real or not, the face recognition module calls user head portrait information of a citizen identity card in the external public security system database and user face information in the user information database to compare and verify whether the user head portrait information is consistent or not according to a real comparison result, and the registration login module assigns a user registration mark according to a verification result and then feeds back registration success information to the registration login page.
The method comprises the steps that a user transacts registration and payment in a hospital window, transacting personnel acquire face information of the user through a window face information acquisition module and upload the face information to a payment information database, a face recognition module calls the face information of the user in the payment information database to compare with corresponding information in a user information database to verify whether the face information is consistent or not, the transacting personnel edits the registration information of the user through a registration page according to verification passing information fed back by a system and uploads the registration information to the payment information database, the transacting personnel calls a payment module through a charging page according to the verification passing information fed back by the system and calls corresponding binding network payment mode information in the user information database to upload payment information to the payment information database after payment operation is completed, and the user accesses information in the payment information database through a payment information page.
The user pays the fee to the self-service machine, the face information acquisition page of the self-service end calls the face information acquisition module of the self-service end to acquire the face information of the user and uploads the face information to the payment information database, the face recognition module calls the face information of the user in the payment information database to compare and verify whether the face information is consistent with the corresponding information in the user information database, the self-service machine system pops up a charging page according to the feedback verification, the user clicks a confirmation button after editing the fee payment information on the charging page and calls the payment module to call the corresponding binding network payment mode information in the user information database to complete the payment operation, the self-service machine uploads the payment information to the payment information database, and the user reads the information in the payment information database through the fee payment inquiry page of the self-service end or the fee payment information page of the user.
Furthermore, the user side of the method also comprises an image-text recognition module, the user calls the face information acquisition module through the login page to acquire the image information of the identity document of the user and uploads the image information to the user information database, and the image-text recognition module calls the image information of the identity document in the user information database to perform recognition to generate character information and head portrait image information and stores the character information and the head portrait image information into the user information database. The registration login module calls user identity character information in the user information database and citizen identity card information in the external public security system database to compare and verify whether the user identity character information is real or not, the face recognition module calls user head portrait information of the citizen identity card in the external public security system database and user face information and head portrait picture information in the user information database to compare and verify whether the user head portrait information is consistent or not according to a real comparison result, and the registration login module assigns a user registration mark according to a result of the comparison and verification, and then feeds back registration success information to a registration login page.
Furthermore, the face recognition module of the scheme comprises a three-dimensional image recognition module, a user calls the face information acquisition module through the login page to acquire the three-dimensional face image information of the user and uploads the three-dimensional face image information to the user information database, and the three-dimensional image recognition module compares the called user head image information of the citizen identity card in the external public security system database with the user three-dimensional face image information in the user information database to verify whether the three-dimensional face image information is consistent or not.
Furthermore, the server of the method also comprises a statistical database and a statistical module, wherein the statistical module calls the information in the user information database and the payment information database to generate a user payment statistical table according to a set algorithm and stores the user payment statistical table in the statistical database.
The hospital payment management system and the method adopt the patient user verification scheme based on the face recognition technology to improve the settlement payment management efficiency and the convenience of medical treatment of the user, and have the characteristics of high management efficiency, convenient operation and prevention of separation of the people and the card.
Drawings
Figure 1 is a schematic diagram of a hospital payment management system.
Detailed Description
The hospital payment management system comprises a payment server, a window end, a self-service end and a user end, wherein the window end, the self-service end and the user end are in communication connection with the payment server. The payment server comprises a registration login module, a face recognition module, a payment module, a user information database and a payment information database, wherein the registration login module is used for managing a registration login process, the face recognition module is used for managing a face recognition process, the payment module is used for managing a payment process, the user information database is used for storing and managing user information, and the payment information database is used for storing and managing payment information. The window end comprises a window face information acquisition module, a registration page and a charging page, wherein the window face information acquisition module is used for acquiring face information of a user, the registration page is used for registration operation, and the charging page is used for charging operation. The self-service terminal comprises a face information acquisition page, a self-service terminal face information acquisition module, a payment page and a payment inquiry page, wherein the face information acquisition page is used for face information acquisition operation, the self-service terminal face information acquisition module is used for acquiring user face information, the payment page is used for payment operation, and the payment inquiry page is used for payment inquiry. The user side comprises a registration login page, a face information acquisition module and a payment information page, wherein the registration login page is used for registering a login system, the face information acquisition module is used for acquiring face information of a user, and the payment information page is used for looking up payment information.
The invention also discloses a hospital payment management method based on the hospital payment management system, wherein the hospital payment management system comprises a payment server, a window end, a self-service end and a user end, and the window end, the self-service end and the user end are in communication connection with the payment server. The payment server comprises a registration login module, a face recognition module, a payment module, a user information database and a payment information database. The window end comprises a window face information acquisition module, a registration page and a charging page. The self-service terminal comprises a face information acquisition page, a self-service terminal face information acquisition module, a payment page and a payment inquiry page. The user side comprises a registration login page, a face information acquisition module and a payment information page. The method comprises the following steps: the user uploads identity document information and bound network payment mode information to a user information database through a registration login page, the user calls a face information acquisition module through the registration login page to acquire face information of the user himself and uploads the face information to the user information database, the registration login module calls user identity document information in a user information database and citizen identity card information in an external public security system database to compare and verify whether the user identity document information is real or not, the face recognition module calls user head portrait information of a citizen identity card in the external public security system database and user face information in the user information database to compare and verify whether the user head portrait information is consistent or not according to a real comparison result, and the registration login module assigns a user registration mark according to a verification result and then feeds back registration success information to the registration login page. The method comprises the steps that a user transacts registration and payment in a hospital window, transacting personnel acquire face information of the user through a window face information acquisition module and upload the face information to a payment information database, a face recognition module calls the face information of the user in the payment information database to compare with corresponding information in a user information database to verify whether the face information is consistent or not, the transacting personnel edits the registration information of the user through a registration page according to verification passing information fed back by a system and uploads the registration information to the payment information database, the transacting personnel calls a payment module through a charging page according to the verification passing information fed back by the system and calls corresponding binding network payment mode information in the user information database to upload payment information to the payment information database after payment operation is completed, and the user accesses information in the payment information database through a payment information page. The user pays the fee to the self-service machine, the face information acquisition page of the self-service end calls the face information acquisition module of the self-service end to acquire the face information of the user and uploads the face information to the payment information database, the face recognition module calls the face information of the user in the payment information database to compare and verify whether the face information is consistent with the corresponding information in the user information database, the self-service machine system pops up a charging page according to the feedback verification, the user clicks a confirmation button after editing the fee payment information on the charging page and calls the payment module to call the corresponding binding network payment mode information in the user information database to complete the payment operation, the self-service machine uploads the payment information to the payment information database, and the user reads the information in the payment information database through the fee payment inquiry page of the self-service end or the fee payment information page of the user.
The patient user verification scheme based on the face recognition technology is adopted to improve settlement payment management efficiency and convenience of medical treatment payment of the user, the patient user needs to input own identity document information during registration, the system compares the received user identity information with data of a public security platform to confirm that the content is correct, and then compares the user face information acquired in real time with a user head portrait on the public security platform to confirm that the user carries out registration operation and also carries out face verification filing data for later. The method comprises the steps that a patient user registers and pays at a window or when the user pays at a self-service machine, the identity of the user is verified by face recognition, for example, the user goes to the window for registration, whether the patient and the registered user are the same person is confirmed by face recognition, one identity is prevented from being used by multiple persons or one person using multiple identities is avoided, registration is started, then payment is carried out, a handling person edits and uploads registration information of the user through a registration page, the charging information is uploaded after the charging operation is completed through the charging page, and the user can read own payment information through the payment information page. In the same way, the verification process is also adopted in the payment process of the patient user at the self-service machine, so that the payment management efficiency is greatly improved, the user operation is convenient, any magnetic card does not need to be carried, and the problem that the card does not correspond to people is avoided.
In order to facilitate the user to input own identity information, the scheme can also be carried out in an image-text recognition (OCR) mode, namely image information of the user identity document is collected, the image format information is converted into information in an internal code format and an image format through character and image recognition, and backup and use are facilitated. The registration login module calls user identity character information in the user information database and citizen identity card information in the external public security system database to compare and verify whether the user identity character information is real or not, the face recognition module calls user head portrait information of the citizen identity card in the external public security system database and user face information and head portrait picture information in the user information database to compare and verify whether the user head portrait information is consistent or not according to a real comparison result, and the registration login module assigns a user registration mark according to a result of the comparison and verification, and then feeds back registration success information to a registration login page.
In order to further improve the accuracy of face recognition and overcome the defect of low accuracy of two-dimensional plane image recognition, the face recognition module of the method comprises a three-dimensional image recognition module, a user calls the face information acquisition module through a registration login page to acquire the three-dimensional face image information of the user and uploads the three-dimensional face image information to a user information database, and the three-dimensional image recognition module compares and verifies whether the called user head image information of the citizen identity card in the external public security system database is consistent with the user three-dimensional face image information in the user information database.
In order to facilitate understanding of the hospitalizing process of the user and induction and processing of data, the server of the method further comprises a statistical database and a statistical module, wherein the statistical module calls information in the user information database and the payment information database to generate a user payment statistical table according to a set algorithm and stores the user payment statistical table in the statistical database. For example, the number of times of hospitalizing and the consumption amount and total amount of each time of the user can be counted by calling registration, registration and payment information of the user with the same ID number.
The scheme adopts a payment management mode of brushing the face in the whole course and seeking medical advice without a card, breaks an information island, realizes data association and intercommunication through the face ID of a user, realizes cross-hospital seeking medical advice and one face for seeking medical advice, adopts a three-dimensional image recognition scheme, has strong adaptability, can capture the dynamic expression of the user in environments with weak light such as night and the like, and is strong in anti-counterfeiting performance, simple and rapid. Based on the characteristics, compared with the existing similar scheme, the hospital payment management system and method have outstanding substantive characteristics and remarkable progress.
The system, the device, the module and the like disclosed in the present disclosure may be implemented by using general and customary schemes known in the art, and the involved algorithms may use known general and customary algorithms, or may be modified as appropriate according to specific situations.
The hospital payment management system and method of the present invention are not limited to the disclosure of the specific embodiments, the technical solutions presented in the examples can be extended based on the understanding of those skilled in the art, and the simple alternatives made by those skilled in the art according to the present invention in combination with the common general knowledge also belong to the scope of the present invention.
Claims (5)
1. The hospital payment management system is characterized by comprising a payment server, a window end, a self-service end and a user end, wherein the window end, the self-service end and the user end are in communication connection with the payment server,
the payment server comprises a registration login module, a face recognition module, a payment module, a user information database and a payment information database, wherein the registration login module is used for managing a registration login process, the face recognition module is used for managing a face recognition process, the payment module is used for managing a payment process, the user information database is used for storing and managing user information, the payment information database is used for storing and managing payment information,
the window end comprises a window face information acquisition module, a registration page and a charging page, the window face information acquisition module is used for acquiring face information of a user, the registration page is used for registration operation, the charging page is used for charging operation,
the self-service terminal comprises a face information acquisition page, a self-service terminal face information acquisition module, a payment page and a payment inquiry page, wherein the face information acquisition page is used for face information acquisition operation, the self-service terminal face information acquisition module is used for acquiring user face information, the payment page is used for payment operation, the payment inquiry page is used for payment inquiry,
the user side comprises a registration login page, a face information acquisition module and a payment information page, wherein the registration login page is used for registering a login system, the face information acquisition module is used for acquiring face information of a user, and the payment information page is used for looking up payment information.
2. The hospital payment management method is based on a hospital payment management system, the hospital payment management system comprises a payment server, a window end, a self-service end and a user end, the window end, the self-service end and the user end are in communication connection with the payment server, the payment server comprises a registration login module, a face recognition module, a payment module, a user information database and a payment information database, the window end comprises a window face information acquisition module, a registration page and a charging page, the self-service end comprises a face information acquisition page, a self-service end face information acquisition module, a payment page and a payment inquiry page, and the user end comprises a registration login page, a face information acquisition module and a payment information page, and is characterized by comprising the following steps:
the user uploads identity document information and bound network payment mode information to a user information database through a registration login page, the user invokes face information of the user to be uploaded to the user information database through the registration login page, the registration login module invokes user identity document information in the user information database to be compared with citizen identity card information in an external public security system database to verify whether the identity document information is real or not, the face recognition module invokes user head portrait information of the citizen identity card in the external public security system database to be compared with the user face information in the user information database to verify whether the identity document information is consistent or not according to a real comparison result, the registration login module assigns a user registration mark according to a verification result and then feeds back registration success information to the registration login page,
the user transacts registration and payment in a hospital window, transacted personnel acquire the face information of the user through a window face information acquisition module and upload the face information to a payment information database, a face recognition module calls the face information of the user in the payment information database to compare with corresponding information in a user information database to verify whether the face information is consistent or not, the transacted personnel edits the registration information of the user through a registration page according to verification passing information fed back by a system and uploads the registration information to the payment information database, the transacted personnel calls a payment module through a charging page according to the verification passing information fed back by the system and calls corresponding binding network payment mode information in the user information database to call the payment module through the charging page to call payment information in the payment information database after payment operation is completed, and the user accesses the information in the payment information database through the payment information page,
the user pays the fee to the self-service machine, the face information acquisition page of the self-service end calls the face information acquisition module of the self-service end to acquire the face information of the user and uploads the face information to the payment information database, the face recognition module calls the face information of the user in the payment information database to compare and verify whether the face information is consistent with the corresponding information in the user information database, the self-service machine system pops up a charging page according to the feedback verification, the user clicks a confirmation button after editing the fee payment information on the charging page and calls the payment module to call the corresponding binding network payment mode information in the user information database to complete the payment operation, the self-service machine uploads the payment information to the payment information database, and the user reads the information in the payment information database through the fee payment inquiry page of the self-service end or the fee payment information page of the user.
3. The hospital payment management method of claim 2, wherein the user terminal further comprises a graphic identification module, the user calls the face information collection module through the login page to collect the image information of the user's identification document and upload the image information to the user information database, the graphic identification module calls the image information of the identification document in the user information database to perform identification to generate text information and head portrait image information and stores the text information and head portrait image information in the user information database,
the registration login module calls user identity character information in the user information database and citizen identity card information in the external public security system database to compare and verify whether the user identity character information is real or not, the face recognition module calls user head portrait information of the citizen identity card in the external public security system database and user face information and head portrait picture information in the user information database to compare and verify whether the user head portrait information is consistent or not according to a real comparison result, and the registration login module assigns a user registration mark according to a result of the comparison and verification, and then feeds back registration success information to a registration login page.
4. The hospital payment management method according to claim 2, wherein the face recognition module comprises a three-dimensional image recognition module, the user calls the face information collection module through the login page to collect the three-dimensional face image information of the user himself and uploads the three-dimensional face image information to the user information database, and the three-dimensional image recognition module compares the user head portrait information of the citizen identity card in the called external public security system database with the user three-dimensional face image information in the user information database to verify whether the three-dimensional face image information is consistent.
5. The hospital payment management method of claim 2, wherein the server further comprises a statistical database and a statistical module, wherein the statistical module retrieves the information in the user information database and the payment information database, generates a user payment statistical table according to a set algorithm, and stores the user payment statistical table in the statistical database.
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Application publication date: 20200731 |