CN101621768A - Method for establishing communication by using short message to call back - Google Patents

Method for establishing communication by using short message to call back Download PDF

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Publication number
CN101621768A
CN101621768A CN200810071349A CN200810071349A CN101621768A CN 101621768 A CN101621768 A CN 101621768A CN 200810071349 A CN200810071349 A CN 200810071349A CN 200810071349 A CN200810071349 A CN 200810071349A CN 101621768 A CN101621768 A CN 101621768A
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China
Prior art keywords
short message
note
content
message server
phone
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Pending
Application number
CN200810071349A
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Chinese (zh)
Inventor
江正梁
许波
林善和
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Fujian Star Net Communication Co Ltd
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Fujian Star Net Communication Co Ltd
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Publication date
Application filed by Fujian Star Net Communication Co Ltd filed Critical Fujian Star Net Communication Co Ltd
Priority to CN200810071349A priority Critical patent/CN101621768A/en
Publication of CN101621768A publication Critical patent/CN101621768A/en
Pending legal-status Critical Current

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Abstract

The invention provides a method for establishing communication by using a short message to call back. The method comprises the following steps: firstly, transmitting a short message to a short message server by a user; analyzing content of the short message after the short message server receives the short message, and starting a line to call back to the party transmitting the short message after the content of the short message containing specific telephone call back content and the number of the other party is confirmed; selecting another line to call the number of the other party after the party transmitting the short message is connected; and establishing the communication for two parties after the number of the other party is connected. The method for establishing the communication by using the short message to call back has the advantages that secondary dialing can be carried out through a short message mode to achieve the aim of third party communication without secondary dialing in a communicating process, save key-press in the communicating process, and reduce the opportunity of error key-press; furthermore, the calling party and the called party become called parties when telephone call back is carried out through the short message mode, thereby greatly saving communication cost.

Description

Use note to carry out the method that clawback is set up conversation
[technical field]
The invention relates to a kind of method of calling, be meant a kind of method of using note to carry out clawback foundation conversation especially.
[background technology]
PBX (Private Branch eXchange, private branch exchange), i.e. the telephone service network of intra-company's use, the internal system extension subscriber is shared the outside line of some.PBX is a kind of of modern handle official bussiness telephonic communication management means commonly used, and the person can group management outside line incoming call and interior lines exhalation to make the Telephone Management Agency.
Existing P BX has the function of telephone redialing usually, the called phone clawback is actually the party A-subscriber and dials the public network number that the PBX system provides, on-hook after system's ring, system log (SYSLOG) calling number A, then, by the clawback caller A of system, A is according to the actual called number B of voice suggestion input, system dials and is B, connects A and B then.A is become calledly by caller like this, and the function of this clawback greatly reduces caller's cost of the phone call.
Be that existing use PBX clawback is set up conversation, be that button carries out two-stage dialing the caller hears voice suggestion after clawback is connected after, the PBX server carries out two-stage dialing after receiving these buttons again, individual weak point is arranged in this process, will carry out the actuation of keys of two-stage dialing more again if in secondary button process, press the wrong button exactly, perhaps in addition to hang up the telephone again call out again once just passable.In sum, the weak point of existing PBX clawback is: need be in communication process two-stage dialing, and dialing can not make mistakes, otherwise will dial again, increased miscellaneous property of operation.
[summary of the invention]
Technical problem to be solved by this invention is to provide a kind of button that saves in the communication process, reduces the make mistakes use note of chance of button and carries out the method that clawback is set up conversation.
The present invention solves the problems of the technologies described above by the following technical programs: the present invention utilizes the mid way of note as a two-stage dialing, connects two square tubes words.This use note is carried out the method that clawback is set up conversation, comprises the steps:
Step 10: at first user's phone sends note to short message server, the content of note comprises specific telephone redialing (callback) content and the other side's number, and this specific telephone redialing content comprises the self-defining service code of note callback service of short message server and the method for calling of user's appointment;
Step 20: after short message server is received note, analyze short message content, after the content of confirming note comprised specific telephone redialing content and the other side's number, short message server started a circuit callback to the note transmit leg;
Step 30: wait to connect after the note transmit leg, according to the method for calling of the user's appointment in the other side's number in the short message content and the specific telephone redialing content, select other line call-up the other side number again;
Step 40: after connecting the other side's number, both sides' foundation of conversing.
Wherein said short message service implement body comprises: PBX (Private Branch eXchange, private branch exchange) main control module, and analog interface module.Wherein analog interface module comprises the GSM unit.
Wherein the PBX main control module is responsible for the function of exchange of voice, and the audio call with outside and inner navigates on its purpose call number, and the mutual and exchange of responsible voice signal.Simultaneously, it is responsible for controlling the condition managing and the control of each module and unit.
Analog interface module is responsible for a control simulation mouthful resource, and short message server is realized and being connected of PSTN (PSTN) circuit of conventional telecommunications, common phone by this physical interface unit.GSM unit wherein is responsible for GSM voice and note and is handled.
Above-mentioned use note is carried out the method that clawback is set up conversation, described step 20 further comprises: short message server receives note by the GSM unit in the analog interface module, and put into the PBX main control module, the PBX main control module is analyzed short message content, after the content of confirming note comprised specific telephone redialing content and the other side's number, the PBX main control module started a link tester and crosses the analog interface module callback to the note transmit leg.
Described step 30 further comprises: wait to connect after the note transmit leg, the PBX main control module according to the method for calling of the user's appointment in the other side's number in the short message content and the specific telephone redialing content, selects an other link tester to cross analog interface module call peer number again.
User's phone is a mobile phone in the described step 10, and the other side's number is a phone number.
User's phone is the common phone that can send note in the described step 10, and the other side's number is phone number or common phone number.
The advantage that the present invention uses note to carry out the method for clawback foundation conversation is: carry out the conversation that clawback is set up both sides by short message mode, without the two-stage dialing in the communication process, reach the conversation purpose, save the button in the communication process, reduce the chance that button is made mistakes; In addition, carry out telephone redialing by short message mode, calling party and called party all become called, therefore, greatly reduce cost of the phone call.
[description of drawings]
The invention will be further described in conjunction with the embodiments with reference to the accompanying drawings.
Fig. 1 is that the present invention uses note to carry out the structured flowchart that clawback is set up the short message server of the method use of conversing.
Fig. 2 is that the present invention uses note to carry out the typical applied topology figure that clawback is set up the short message server of the method for conversing.
Fig. 3 is that the present invention uses note to carry out the flow chart that clawback is set up first specific embodiment of the method for conversing.
Fig. 4 is that the present invention uses note to carry out the flow chart that clawback is set up second specific embodiment of the method for conversing.
Fig. 5 is that the present invention uses note to carry out the flow chart that clawback is set up the 3rd specific embodiment of the method for conversing.
[embodiment]
For making purpose of the present invention, technical scheme and advantage clearer, below in conjunction with some flow processs and example, the present invention is described in more detail.
Seeing also Fig. 1, is that the present invention uses note to carry out the structured flowchart that clawback is set up the short message server of the method use of conversing.
This short message server comprises PBX (Private Branch eXchange, private branch exchange) main control module, and analog interface module.Wherein analog interface module comprises GSM (Global System forMobile Communications, global system for mobile communications) communication unit.
Wherein the PBX main control module is responsible for the function of exchange of voice, and the audio call with outside and inner navigates on its purpose call number, and the mutual and exchange of responsible voice signal.Simultaneously, it is responsible for controlling the condition managing and the control of each module and unit.
Analog interface module is responsible for a control simulation mouthful resource, and short message server is realized and being connected of PSTN (PSTN) circuit of conventional telecommunications, VOIP (networking telephone) by this physical interface unit.GSM unit wherein is responsible for GSM voice and note and is handled.
Seeing also Fig. 2, is that the present invention uses note to carry out the typical applied topology figure that clawback is set up the short message server of the method for conversing.
At first, the user sends a note to short message server by phone, the number that appointment will be dialed, after short message server was received note, callback was to the phone of note transmit leg, and then call out an other phone, wherein user side's phone can be plain old telephone, the VOIP (networking telephone) that can send note, perhaps mobile phone, and an other phone can be common extension telephone or VOIP (networking telephone), can be mobile phone or plain old telephone also, thereby allow both sides set up conversation.
Seeing also Fig. 3, is that the present invention uses note to carry out the flow chart that clawback is set up first specific embodiment of the method for conversing.Wherein calling party is the cellphone subscriber, and the called party also is the cellphone subscriber.
At first cellphone subscriber 13900001234 sends note to short message server, short message content is CB213800591505, wherein CB is the self-defining service code of the note callback service of short message server, the 2nd, the calling prefix of circuit, the user can specify line call-up the other side number, can be PSTN, GSM, ITSP (Internet Telephone Service Provider, internet telephone service provider), the 13800591505th, call number, also can specify completely restricted extension;
After short message server receives note, resolve the content of note, judge whether it is specific note callback service;
Short message server is called out 13900001234 users according to the callback circuit of configured in advance;
After cellphone subscriber 13900001234 connected, short message server was called out a circuit of prefix 2 couplings according to the content choice of note, called out 13800591505;
After cellphone subscriber 13800591505 connects, cellphone subscriber 13900001234 just and cellphone subscriber 13800591505 set up and converse.
Seeing also Fig. 4, is that the present invention uses note to carry out the flow chart that clawback is set up second specific embodiment of the method for conversing.Wherein calling party is the cellphone subscriber, and the called party is an extension subscriber.
At first cellphone subscriber 13900001234 sends note to short message server, short message content is CB287822683, wherein CB is the self-defining service code of the note callback service of short message server, the 2nd, the calling prefix of circuit, the user can specify line call-up the other side number, can be PSTN, GSM, ITSP (Internet Telephone Service Provider, internet telephone service provider), the 87822683rd, call out the general number of extension set;
After short message server receives note, resolve the content of note, judge whether it is specific note callback service;
Short message server is called out 13900001234 users according to the callback circuit of configured in advance;
After cellphone subscriber 13900001234 connected, short message server was called out a circuit of prefix 2 couplings according to the content choice of note, called out the exchange 87822683 of extension subscriber;
After the exchange 87822683 of extension subscriber was connected, cellphone subscriber 13900001234 can hear that the exchange requirement dials the prompt tone of extension set;
The cellphone subscriber connects the extension set of dialing in advance 8007 by button on mobile phone;
After extension set 8007 was answered, cellphone subscriber 13900001234 and extension set 8007 users had set up conversation.
Seeing also Fig. 5, is that the present invention uses note to carry out the flow chart that clawback is set up the 3rd specific embodiment of the method for conversing.Wherein calling party is the ordinary telephone subscriber that can send note, and the called party is an extension subscriber.
The ordinary telephone subscriber 87822587 that at first can send note sends note to short message server, short message content is CB287822683, wherein CB is the self-defining service code of the note callback service of short message server, the 2nd, the calling prefix of circuit, the user can specify line call-up the other side number, can be PSTN, GSM, ITSP (Internet Telephone Service Provider, internet telephone service provider), the 87822683rd, call out the general number of extension set;
After short message server receives note, resolve the content of note, judge whether it is specific note callback service;
Short message server is called out 87822587 users according to the callback circuit of configured in advance;
After the ordinary telephone subscriber 87822587 that can send note was answered, short message server was called out a circuit of prefix 2 couplings according to the content choice of note, called out the exchange 87822683 of extension subscriber;
After exchange 87822683 was connected, the ordinary telephone subscriber 87822587 that can send note can hear that exchange requires to dial the prompt tone of extension set;
Ordinary telephone subscriber 87822587 is connected the extension set of dialing in advance 8007 by button on the plain old telephone that can send note;
After extension set 8007 was answered, ordinary telephone subscriber 87822587 had been set up conversation with extension set 8007 users.
The above only is a preferable enforcement use-case of the present invention, is not to be used to limit protection scope of the present invention.Within the spirit and principles in the present invention all, any modification of being done, be equal to and replace and improvement etc., all should be included within protection scope of the present invention.

Claims (5)

1. one kind is used note to carry out the method that clawback is set up conversation, comprises the steps:
Step 10: at first user's phone sends note to short message server, the content of note comprises specific telephone redialing content and the other side's number, and this specific telephone redialing content comprises the self-defining service code of note callback service of short message server and the method for calling of user's appointment;
Step 20: after short message server is received note, analyze short message content, after the content of confirming note comprised specific telephone redialing content and the other side's number, short message server started a circuit callback to the note transmit leg;
Step 30: wait to connect after the note transmit leg, according to the method for calling of the user's appointment in the other side's number in the short message content and the specific telephone redialing content, select other line call-up the other side number again;
Step 40: after connecting the other side's number, both sides' foundation of conversing.
2. use note as claimed in claim 1 is carried out the method that clawback is set up conversation, and it is characterized in that: wherein said short message server comprises: private branch exchange main control module, and analog interface module.
3. use note as claimed in claim 2 is carried out the method that clawback is set up conversation, it is characterized in that: described step 20 further comprises: short message server receives note by analog interface module, and put into the private branch exchange main control module, the private branch exchange main control module is analyzed short message content, after the content of confirming note comprised specific telephone redialing content and the other side's number, the private branch exchange main control module started a link tester and crosses the analog interface module callback to the note transmit leg;
Described step 30 further comprises: wait to connect after the note transmit leg, the private branch exchange main control module according to the method for calling of the user's appointment in the other side's number in the short message content and the specific telephone redialing content, selects an other link tester to cross analog interface module call peer number again.
4. use note as claimed in claim 1 is carried out the method that clawback is set up conversation, and it is characterized in that: user's phone is a mobile phone in the described step 10, and the other side's number is a phone number.
5. use note as claimed in claim 1 is carried out the method that clawback is set up conversation, and it is characterized in that: user's phone is the common phone that can send note in the described step 10, and the other side's number is phone number or common phone number.
CN200810071349A 2008-07-03 2008-07-03 Method for establishing communication by using short message to call back Pending CN101621768A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN200810071349A CN101621768A (en) 2008-07-03 2008-07-03 Method for establishing communication by using short message to call back

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN200810071349A CN101621768A (en) 2008-07-03 2008-07-03 Method for establishing communication by using short message to call back

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Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2012155585A1 (en) * 2011-09-08 2012-11-22 中兴通讯股份有限公司 Terminal and automatic telephone dialing method thereof
CN102957802A (en) * 2012-11-14 2013-03-06 广东欧珀移动通信有限公司 Method for rapidly calling back cell phone number of short message sender
CN103369137A (en) * 2013-06-21 2013-10-23 优视科技有限公司 Communication event processing method and device of callback phone call
CN104469720A (en) * 2013-09-25 2015-03-25 联想(北京)有限公司 Method and system for calling back incoming call number
WO2015154441A1 (en) * 2014-08-13 2015-10-15 中兴通讯股份有限公司 Communication method and terminal, and computer program and carrier thereof
WO2016090943A1 (en) * 2014-12-09 2016-06-16 中兴通讯股份有限公司 Method, apparatus and system for implementing ring back tone service, and storage medium

Cited By (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2012155585A1 (en) * 2011-09-08 2012-11-22 中兴通讯股份有限公司 Terminal and automatic telephone dialing method thereof
CN102957802A (en) * 2012-11-14 2013-03-06 广东欧珀移动通信有限公司 Method for rapidly calling back cell phone number of short message sender
CN103369137A (en) * 2013-06-21 2013-10-23 优视科技有限公司 Communication event processing method and device of callback phone call
CN103369137B (en) * 2013-06-21 2016-06-22 优视科技有限公司 The communication event processing method of a kind of clawback type phone and device
CN104469720A (en) * 2013-09-25 2015-03-25 联想(北京)有限公司 Method and system for calling back incoming call number
CN104469720B (en) * 2013-09-25 2018-08-10 联想(北京)有限公司 A kind of method and system of clawback incoming call
WO2015154441A1 (en) * 2014-08-13 2015-10-15 中兴通讯股份有限公司 Communication method and terminal, and computer program and carrier thereof
WO2016090943A1 (en) * 2014-12-09 2016-06-16 中兴通讯股份有限公司 Method, apparatus and system for implementing ring back tone service, and storage medium

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Open date: 20100106