AU2002220260A1 - Telephony-based speech recognition for providing information for sorting mail and packages - Google Patents

Telephony-based speech recognition for providing information for sorting mail and packages

Info

Publication number
AU2002220260A1
AU2002220260A1 AU2002220260A AU2026002A AU2002220260A1 AU 2002220260 A1 AU2002220260 A1 AU 2002220260A1 AU 2002220260 A AU2002220260 A AU 2002220260A AU 2026002 A AU2026002 A AU 2026002A AU 2002220260 A1 AU2002220260 A1 AU 2002220260A1
Authority
AU
Australia
Prior art keywords
telephony
signal
modem
spoken
speech recognition
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU2002220260A
Inventor
John C. Coggshall
Jennifer M. Edwards
Carl M. Skonberg
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
United Parcel Service of America Inc
Original Assignee
United Parcel Service of America Inc
United Parcel Service Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by United Parcel Service of America Inc, United Parcel Service Inc filed Critical United Parcel Service of America Inc
Publication of AU2002220260A1 publication Critical patent/AU2002220260A1/en
Abandoned legal-status Critical Current

Links

Classifications

    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B07—SEPARATING SOLIDS FROM SOLIDS; SORTING
    • B07C—POSTAL SORTING; SORTING INDIVIDUAL ARTICLES, OR BULK MATERIAL FIT TO BE SORTED PIECE-MEAL, e.g. BY PICKING
    • B07C7/00—Sorting by hand only e.g. of mail
    • B07C7/005—Computer assisted manual sorting, e.g. for mail

Landscapes

  • Engineering & Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Telephonic Communication Services (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Warehouses Or Storage Devices (AREA)
  • Discharge Of Articles From Conveyors (AREA)

Abstract

The present invention relates to a telephony-based speech recognition system for sorting packages and letters. The invention includes a wireless telephony set in communication with a computer through a telephony system or network. Sortation information spoken by a user is sent by the wireless telephony set to a speech device or modem. A signal containing the spoken sortation information is sent by the speech device or modem through the telephony system or network to a computer. A stored set of instructions such as a speech recognition program interprets the signal to obtain the spoken sortation information. The computer generates a return signal, such as a data signal, an encoded voice signal, or both, in response to the spoken sortation information. A second modem encodes the return signal and sends the return signal through the telephony system or network to the speech device or modem. The speech device or modem decodes the return signal into a data signal for output to a local computer and a voice signal for output to the user.
AU2002220260A 2000-12-07 2001-12-05 Telephony-based speech recognition for providing information for sorting mail and packages Abandoned AU2002220260A1 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US09/732,420 US6885991B2 (en) 2000-12-07 2000-12-07 Telephony-based speech recognition for providing information for sorting mail and packages
US09732420 2000-12-07
PCT/US2001/047255 WO2002045872A1 (en) 2000-12-07 2001-12-05 Telephony-based speech recognition for providing information for sorting mail and packages

Publications (1)

Publication Number Publication Date
AU2002220260A1 true AU2002220260A1 (en) 2002-06-18

Family

ID=24943452

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2002220260A Abandoned AU2002220260A1 (en) 2000-12-07 2001-12-05 Telephony-based speech recognition for providing information for sorting mail and packages

Country Status (11)

Country Link
US (1) US6885991B2 (en)
EP (1) EP1339507B1 (en)
JP (1) JP3836434B2 (en)
CN (1) CN1248790C (en)
AT (1) ATE292524T1 (en)
AU (1) AU2002220260A1 (en)
CA (1) CA2436919C (en)
DE (1) DE60109956T2 (en)
ES (1) ES2242791T3 (en)
MX (1) MXPA03005068A (en)
WO (1) WO2002045872A1 (en)

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2004528248A (en) * 2000-12-11 2004-09-16 ユナイテッド　パーセル　サービス　オブ　アメリカ　インコーポレイテッド Compression utility for use with smart label printing and pre-delivery loading
US20020095473A1 (en) * 2001-01-12 2002-07-18 Stuart Berkowitz Home-based client-side media computer
SE519929C2 (en) * 2001-07-26 2003-04-29 Ericsson Telefon Ab L M Procedure, system and terminal for changing or updating during ongoing calls eg. avatars on other users' terminals in a mobile telecommunications system
US20030114206A1 (en) * 2001-08-24 2003-06-19 United Parcel Service Of America, Inc. Portable data acquisition and management system and associated device and method
US7063256B2 (en) * 2003-03-04 2006-06-20 United Parcel Service Of America Item tracking and processing systems and methods
GB2414090A (en) * 2004-05-11 2005-11-16 Royal Mail Group Plc Method of delivering an item which has a code associated with the delivery address
US20050252596A1 (en) 2004-05-17 2005-11-17 United Parcel Service Of America, Inc. Systems and methods for sorting in a package delivery system
US20050288930A1 (en) * 2004-06-09 2005-12-29 Vaastek, Inc. Computer voice recognition apparatus and method
US7385499B2 (en) * 2004-12-17 2008-06-10 United Parcel Service Of America, Inc. Item-based monitoring systems and methods
US7775431B2 (en) * 2007-01-17 2010-08-17 Metrologic Instruments, Inc. Method of and apparatus for shipping, tracking and delivering a shipment of packages employing the capture of shipping document images and recognition-processing thereof initiated from the point of shipment pickup and completed while the shipment is being transported to its first scanning point to facilitate early customs clearance processing and shorten the delivery time of packages to point of destination
US7840340B2 (en) * 2007-04-13 2010-11-23 United Parcel Service Of America, Inc. Systems, methods, and computer program products for generating reference geocodes for point addresses
US7724159B2 (en) 2007-08-17 2010-05-25 Qualcomm Incorporated System, method, and/or apparatus for digital signal sorting
US8112280B2 (en) * 2007-11-19 2012-02-07 Sensory, Inc. Systems and methods of performing speech recognition with barge-in for use in a bluetooth system
US8855007B2 (en) * 2007-11-19 2014-10-07 Qualcomm Incorporated Configuring an identifier for an access point
US20090298491A1 (en) * 2008-06-03 2009-12-03 United Parcel Service Of America, Inc. Contract Acceptance Systems and Methods
US20100267386A1 (en) * 2009-04-17 2010-10-21 Qualcomm Incorporated Methods and apparatus for facilitating handoff between a femtocell base station and a cellular base station
EP3014610B1 (en) * 2013-06-28 2023-10-04 Harman International Industries, Incorporated Wireless control of linked devices
US10417601B2 (en) 2013-06-28 2019-09-17 United Parcel Service Of America, Inc. Confidence ratings for delivery of items
FI20145416A (en) * 2014-05-07 2015-11-08 Devoca Oy printing process
CN105710041A (en) * 2016-03-16 2016-06-29 宣邦智能科技（上海）有限公司 Intelligent warehouse choosing system and method based on voice
CN106601234A (en) * 2016-11-16 2017-04-26 华南理工大学 Implementation method of placename speech modeling system for goods sorting
US10471478B2 (en) 2017-04-28 2019-11-12 United Parcel Service Of America, Inc. Conveyor belt assembly for identifying an asset sort location and methods of utilizing the same
CN107335626A (en) * 2017-07-21 2017-11-10 江苏雷镈智能科技有限公司 Automatic letter sorting machine and its sorting management system and method for sorting
CN108580322A (en) * 2018-05-23 2018-09-28 上海声瀚信息科技有限公司 A kind of intelligent sound sorting system

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Publication number Priority date Publication date Assignee Title
US4556944A (en) 1983-02-09 1985-12-03 Pitney Bowes Inc. Voice responsive automated mailing system
US4832204A (en) 1986-07-11 1989-05-23 Roadway Package System, Inc. Package handling and sorting system
US4921107A (en) 1988-07-01 1990-05-01 Pitney Bowes Inc. Mail sortation system
JP2845926B2 (en) 1989-03-20 1999-01-13 株式会社日立製作所 Man-machine system
US5208449A (en) 1991-09-09 1993-05-04 Psc, Inc. Portable transaction terminal
US5305244B2 (en) 1992-04-06 1997-09-23 Computer Products & Services I Hands-free user-supported portable computer
US5677834A (en) 1995-01-26 1997-10-14 Mooneyham; Martin Method and apparatus for computer assisted sorting of parcels
US6889194B1 (en) 1995-06-01 2005-05-03 United Parcel Service Of America, Inc. Method and system for preparing an electronic record for shipping a parcel
US5794789A (en) 1995-12-13 1998-08-18 Payson; William H. Semi-automated integrated sort system
EP1185383B1 (en) 1999-04-07 2007-07-18 Federal Express Corporation Computer-assisted manual sorting system and method
US6394278B1 (en) * 2000-03-03 2002-05-28 Sort-It, Incorporated Wireless system and method for sorting letters, parcels and other items
US6707821B1 (en) * 2000-07-11 2004-03-16 Cisco Technology, Inc. Time-sensitive-packet jitter and latency minimization on a shared data link

Also Published As

Publication number Publication date
EP1339507A1 (en) 2003-09-03
CN1479656A (en) 2004-03-03
DE60109956T2 (en) 2006-02-09
CA2436919C (en) 2005-09-20
CN1248790C (en) 2006-04-05
CA2436919A1 (en) 2002-06-13
JP2004515943A (en) 2004-05-27
EP1339507B1 (en) 2005-04-06
US6885991B2 (en) 2005-04-26
DE60109956D1 (en) 2005-05-12
WO2002045872A1 (en) 2002-06-13
ES2242791T3 (en) 2005-11-16
JP3836434B2 (en) 2006-10-25
ATE292524T1 (en) 2005-04-15
MXPA03005068A (en) 2003-09-05
US20020072897A1 (en) 2002-06-13

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