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Hastalarýn Hastane Tercihinde Etkili Kriterler ve Hastanelerin MULTIMOORA ile Sýralanmasý: Eskiþehir Örneði

Author

Listed:
  • Ahmet AYTEKÝN

    (Anadolu Üniversitesi, ÝÝBF, Ýþletme Bölümü, Eskiþehir.)

Abstract

Son dönemde hastalýklarýn çeþitliliðinin artmasý, tedavi imkânlarýnýn çoðalmasý, nüfustaki büyük artýþ, sosyal güvenlik reformlarý ve biliþim teknolojisinde yaþanan hýzlý geliþmeler saðlýk sektöründe deðiþimlere yol açmýþtýr. Yaþanan deðiþimler ve özel saðlýk kuruluþlarýnýn sayýsýnýn artmasý ile oluþan rekabet ortamý, hastalarýn saðlýk ile ilgili problemlerde karar verme süreçlerini karmaþýklaþtýrabilmektedir. Bu durum hastalarýn alýþkanlýklarýnýn dýþýna çýkmasýna ve tedavi süreçlerini sorgulayarak pasif durumdan aktif duruma geçmelerine neden olmuþtur. Ortaya çýkan hastane seçimi problemi Eskiþehir þehir merkezindeki hastaneler temel alýnarak deðerlendirilmiþtir. Çalýþma ile hastalarýn, hastane tercihinde etkili olan kriterlerin önem aðýrlýklarýný belirlenmiþ ve Eskiþehir þehir merkezinde yer alan hastaneler bu faktörler ýþýðýnda çok kriterli karar verme tekniklerinden MULTIMOORA ile sýralanmýþtýr. Sonuç olarak, hastane seçiminde en etkili kriterin her türlü hizmet ve uzmanýn bulunmasý olduðu tespit edilirken, kamu hastanelerinin rekabet düzeylerinin özel hastanelerle yarýþabilecek düzeyde olduðu görülmüþtür

Suggested Citation

  • Ahmet AYTEKÝN, 2016. "Hastalarýn Hastane Tercihinde Etkili Kriterler ve Hastanelerin MULTIMOORA ile Sýralanmasý: Eskiþehir Örneði," Isletme ve Iktisat Calismalari Dergisi, Econjournals, vol. 4(4), pages 134-143.
    • Handle: RePEc:eco:journ4:2016-04-02
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    More about this item

    Keywords

    Hastane Seçimi; Sýralama Yöntemi; MULTIMOORA;
    All these keywords.

    JEL classification:

    • D81 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Criteria for Decision-Making under Risk and Uncertainty
    • I11 - Health, Education, and Welfare - - Health - - - Analysis of Health Care Markets

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