Could not authorize build request

[kolpav]

My builds suddenly stopped working. I found nothing on google this is the error message I am getting

[MariadeAnton]

Thanks for reporting, @kolpav!

First off, have you been able to figure this out already? If not, could you please send us an email at [email protected] ?

"Could not authorize build request for ... " usually means that the account run out of trial builds or has not an active subscription on travis-ci.com

We'll look into documenting the possible messages in the Requests page soon, thank you!

[kolpav]

You are right I have run out of trial builds and got confused by vague error message. Thank you

[jmichaelprobert]

@MariadeAnton - Just ran into this myself. A better message would be very helpful.

[bj97301]

Seriously please have better message...

[stevebauman]

Is it possible to transfer a subscription to an organization?

Ran into this ourselves. We subscribed under our organizations owner account, but not the organization itself.

[muizzk]

@stevebauman please can you send the details of this to [email protected] and we can follow up on your reply. Thanks

[stevebauman]

You've fixed it - the subscription has been transferred. Thanks so much for your quick assistance @muizzk!

[khose]

It's 2020 and the message still shows: "Could not authorize build request for.." 4 years seems a reasonable time frame to fix an error message. I lost one day verifying token permissions and testing in other repos because of this.

[mustafa-travisci]

Hello @khose , it seems like you have run out of trial builds on your personal account. That is the reason you are getting this error message. Please reach us from [email protected] so that we can help you out! Thanks

[Xonshiz]

Was getting this message and stumbled upon this thread. I am on free subscription of Travis. The main culprit was that my repository was private. As soon as I made it public, the builds triggered just fine.

[tannerhallman]

This happened to me because I created an organization where I imported my repos but the organization didn't have any plan selected. I selected the free plan and the build started after another trigger.

[Verron]

This happened to me because I created an organization where I imported my repos but the organization didn't have any plan selected. I selected the free plan and the build started after another trigger.

For anyone who comes here from google, this was the fix for me.

If things were working prior to migrating from travis-ci.org to travis-ci.com and you get the error message Could not authorize build request for. Go to travis-ci.com (make sure it isn't travis-ci.org), Click User (top right) > Settings > Your Organization > Plan then choose your plan.

[biphasic]

For me selecting a plan for the organisation the repo belongs to (different than your personal plan) did the job.

[cdown]

This happened to me because I created an organization where I imported my repos but the organization didn't have any plan selected.

This looks like a fairly serious, non-intuitive oversight for the .org to .com migration. I also found that the only error message I was getting was "Could not authorize build", and without this thread there would have been absolutely no way to know that no plan was selected.

[tannerhallman]

Absolutely agree. It almost caused me to give up!

…

On Fri, Jun 18, 2021 at 9:09 AM Chris Down ***@***.***> wrote: This happened to me because I created an organization where I imported my repos but the organization didn't have any plan selected. This looks like a fairly serious, non-intuitive oversight for the .org to .com migration. I also found that the only error message I was getting was "Could not authorize build", and without this thread there would have been absolutely no way to know that no plan was selected. — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#733 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ACOZLQ7KEGSRMVQ32Q5XH4TTTNAQBANCNFSM4CPYP6DA> .

[gerardnico]

I don't understand why you should select the free plan. If there is no plan chosen, just select the free plan.

If you have an organization, you should select the free plan and select it on the next page one more time to select it effectively.

This is so confusing.

[zongzi531]

Why is there such a design, since I clicked "FREE", why is there such a situation as expired?