GLPI stands for Gestionnaire Libre de Parc Informatique is a Free Asset and IT Management Software package, that provides ITIL Service Desk features, licenses tracking and software auditing.
GLPI features:
- Multilingual support: 45 translations available
- Inventory of computers, peripherals, network printers and any associated components through an interface, with inventory tools such as: OCS Inventory or FusionInventory
- Assignment of equipment by geographical area to users and groups
- Item lifecycle management
- Asset reservation
- Licenses management (ITIL compliant)
- Management of warranty and financial information (purchase order, warranty and extension, damping)
- Management of contracts, contacts, documents related to inventory items
- Incidents, requests, problems and changes management
- Ticket creation through emails, end-user or technician interface
- Ticket lifecycle (assignment, tickets scheduling, solutions, etc.)
- Knowledge base and Frequently-Asked Questions (FAQ)
- Report generator: hardware, network or interventions (support)
Moreover, GLPI supports many plugins that provide additional features.
It is distributed under the GNU GENERAL PUBLIC LICENSE Version 2 - please consult the file called COPYING for more details.
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A web server (Apache, Nginx, IIS, etc.)
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MariaDB (or MySQL < 5.7)
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PHP 5.6 or higher
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Mandatory PHP extensions:
- json
- mbstring
- mysqli
- session
- gd (picture generation)
- curl (CAS authentication)
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Recommended PHP extensions (to enable optional features)
- domxml (CAS authentication)
- imap (mail collector and users authentication)
- ldap (users authentication)
- openssl (encrypted communication)
See :
- releases for tarball packages.
- Remi's RPM repository for RPM packages (Fedora, RHEL, CentOS)
Here is a pdf version. We are working on a markdown version
- Official website
- Demo
- Translations on transifex service
- Issues
- Suggestions
- Forum
- IRC : irc:https://irc.freenode.org/glpi
- Plugin directory
- Plugin development documentation