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Is declined assets report missing? #7658

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JohnBlunden opened this issue Dec 12, 2019 · 26 comments
Open

Is declined assets report missing? #7658

JohnBlunden opened this issue Dec 12, 2019 · 26 comments

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@JohnBlunden
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Server (please complete the following information):

  • Snipe-IT Version: v4.6.15 build 4011 (gd1e9fbfa2)
  • OS: Windows Server 2012 R2
  • Web Server: IIS
  • PHP Version: 7.2.14

Is your feature request related to a problem? Please describe.
Yes, when we check out assets to users, they get an email where they have to accept and sign for it. until they have accepted, the assets can be listen under Reports--> unaccepted assets. That is fine.
But if the user declines the asset, there does not seem to be any report, not even under custom reports, that can list those. Is there a way of listing those, or is that feature missing? We need to be able to keep track of all the declined ones.

Describe the solution you'd like
Add a report option for declined assets.

Describe alternatives you've considered
At this point we have no other way to track this than to write down all the checked out assets and then manuelly go and check history of those assets to see if the have been declined which takes a lot of time.

Additional context
Add any other context or screenshots about the feature request here.

@stale
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stale bot commented Feb 10, 2020

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail.
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

@stale stale bot added the stale label Feb 10, 2020
@JohnBlunden
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Yes it is still relevant, unless recent version has added this feature? I have not updated SnipeIT for 8 months or so.

@stale
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stale bot commented Feb 10, 2020

Okay, it looks like this issue or feature request might still be important. We'll re-open it for now. Thank you for letting us know!

@stale stale bot removed the stale label Feb 10, 2020
@sanjurofla
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Very relevant, the report is needed. It would be very beneficial to have the email sent out when user declines/accepts an asset.

@SirajQu
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SirajQu commented Mar 4, 2020

This is very important feature as it's difficult to go each asset and check for the declined assets.

@stale
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stale bot commented May 3, 2020

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail.
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

@stale stale bot added the stale label May 3, 2020
@etodd3
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etodd3 commented May 3, 2020

still relevant

@stale
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stale bot commented May 3, 2020

Okay, it looks like this issue or feature request might still be important. We'll re-open it for now. Thank you for letting us know!

@stale stale bot removed the stale label May 3, 2020
@stale
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stale bot commented Jul 3, 2020

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail.
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

@stale stale bot added the stale label Jul 3, 2020
@JohnBlunden
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Still relevant

@stale
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stale bot commented Jul 3, 2020

Okay, it looks like this issue or feature request might still be important. We'll re-open it for now. Thank you for letting us know!

@stale stale bot removed the stale label Jul 3, 2020
@sanjurofla
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sanjurofla commented Jul 3, 2020 via email

@stale
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stale bot commented Sep 2, 2020

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail.
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

@stale stale bot added the stale label Sep 2, 2020
@SirajQu
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SirajQu commented Sep 2, 2020

Yes still

@stale
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stale bot commented Sep 2, 2020

Okay, it looks like this issue or feature request might still be important. We'll re-open it for now. Thank you for letting us know!

@stale stale bot removed the stale label Sep 2, 2020
@Speed1
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Speed1 commented Sep 2, 2020

This whould be nice +1

@stale
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stale bot commented Dec 25, 2020

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail.
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

@stale stale bot added the stale label Dec 25, 2020
@morgish
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morgish commented Jan 18, 2021

Very relevant.

@stale
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stale bot commented Jan 18, 2021

Okay, it looks like this issue or feature request might still be important. We'll re-open it for now. Thank you for letting us know!

@stale stale bot removed the stale label Jan 18, 2021
@ChristophAuch
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For us this feauture is also relevant, in addition it would be useful to send a mail to the processor when the asset he handed out was declined.

@TomFabiano
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This is still relevant. Decline from user should results in email notification to issuer + separate tab listing declines.

@kazzyt
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kazzyt commented Aug 10, 2021

We are interested in this also. I would have thought if someone declines an asset the person who provided it would be notified.

@triple-HA
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I'm also interested with that notification

@golebiewsky
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We are also interested! Declined assets just go back to being unassigned, but what if the assets were already shipped to the user..?

@JeffBlai
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This is needed. We currently have to manually keep a spreadsheet of this info.

@eddy445
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eddy445 commented Jan 30, 2024

Declined assets go back to being ready to deploy, it would be nice to have an alert when this happens.

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