File does not Exist

[ESWBitto]

Expected Behavior

When viewing an asset and downloading a file (the invoice).

(expect to have a file downloaded)

---

Actual Behavior

(I get a page that says..."Whoops something went wrong!")

---

Please confirm you have done the following before posting your bug report:

• I have enabled debug mode
• I have read checked the Common Issues page

---

Please provide answers to these questions before posting your bug report:

• Version of Snipe-IT you're running=Version v3.4.0-9-g67315d8
• What OS and web server you're running Snipe-IT on=centos-release-7-2.1511.el7.centos.2.10.x86_64
• What method you used to install Snipe-IT (Followed the linux install instructions)
• What specific Snipe-IT page you're on, and what specific element you're interacting with to trigger the error=http:https://FQDN/hardware/1414/showfile/623

################ laravel.log #######################
[2017-03-16 17:08:19] production.ERROR: exception 'Symfony\Component\HttpFoundation\File\Exception\FileNotFoundException' with message 'The file "/var/www/html/storage/private_uploads/assets/hardware-1414-3Pwk0sgQ-orders-applepdf.pdf" does not exist' in /var/www/html/vendor/symfony/http-foundation/File/File.php:37
Stack trace:
#0 /var/www/html/vendor/symfony/http-foundation/BinaryFileResponse.php(94): Symfony\Component\HttpFoundation\File\File->__construct('/var/www/html/s...')
#1 /var/www/html/vendor/symfony/http-foundation/BinaryFileResponse.php(53): Symfony\Component\HttpFoundation\BinaryFileResponse->setFile('/var/www/html/s...', 'attachment', false, true)
#2 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/ResponseFactory.php(131): Symfony\Component\HttpFoundation\BinaryFileResponse->__construct('/var/www/html/s...', 200, Array, true, 'attachment')
#3 /var/www/html/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(217): Illuminate\Routing\ResponseFactory->download('/var/www/html/s...')
#4 /var/www/html/app/Http/Controllers/AssetsController.php(1371): Illuminate\Support\Facades\Facade::__callStatic('download', Array)
#5 /var/www/html/app/Http/Controllers/AssetsController.php(1371): Illuminate\Support\Facades\Response::download('/var/www/html/s...')
#6 [internal function]: App\Http\Controllers\AssetsController->displayFile('1414', '623')
#7 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(80): call_user_func_array(Array, Array)
#8 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(146): Illuminate\Routing\Controller->callAction('displayFile', Array)
#9 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(94): Illuminate\Routing\ControllerDispatcher->call(Object(App\Http\Controllers\AssetsController), Object(Illuminate\Routing\Route), 'displayFile')
#10 [internal function]: Illuminate\Routing\ControllerDispatcher->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#11 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(52): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#12 /var/www/html/app/Http/Middleware/Authenticate.php(45): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#13 [internal function]: App\Http\Middleware\Authenticate->handle(Object(Illuminate\Http\Request), Object(Closure))
#14 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(136): call_user_func_array(Array, Array)
#15 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#16 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#17 [internal function]: Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#18 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#19 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(96): Illuminate\Pipeline\Pipeline->then(Object(Closure))
#20 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(54): Illuminate\Routing\ControllerDispatcher->callWithinStack(Object(App\Http\Controllers\AssetsController), Object(Illuminate\Routing\Route), Object(Illuminate\Http\Request), 'displayFile')
#21 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Route.php(174): Illuminate\Routing\ControllerDispatcher->dispatch(Object(Illuminate\Routing\Route), Object(Illuminate\Http\Request), 'App\Http\Contro...', 'displayFile')
#22 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Route.php(140): Illuminate\Routing\Route->runController(Object(Illuminate\Http\Request))
#23 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(724): Illuminate\Routing\Route->run(Object(Illuminate\Http\Request))
#24 [internal function]: Illuminate\Routing\Router->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#25 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(52): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#26 /var/www/html/app/Http/Middleware/CheckPermissions.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#27 [internal function]: App\Http\Middleware\CheckPermissions->handle(Object(Illuminate\Http\Request), Object(Closure), 'assets.view')
#28 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(136): call_user_func_array(Array, Array)
#29 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#30 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#31 /var/www/html/app/Http/Middleware/Authenticate.php(45): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#32 [internal function]: App\Http\Middleware\Authenticate->handle(Object(Illuminate\Http\Request), Object(Closure))
#33 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(136): call_user_func_array(Array, Array)
#34 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#35 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#36 /var/www/html/app/Http/Middleware/CheckLocale.php(40): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#37 [internal function]: App\Http\Middleware\CheckLocale->handle(Object(Illuminate\Http\Request), Object(Closure))
#38 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(136): call_user_func_array(Array, Array)
#39 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#40 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#41 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(64): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#42 [internal function]: Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle(Object(Illuminate\Http\Request), Object(Closure))
#43 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(136): call_user_func_array(Array, Array)
#44 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#45 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#46 /var/www/html/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#47 [internal function]: Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle(Object(Illuminate\Http\Request), Object(Closure))
#48 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(136): call_user_func_array(Array, Array)
#49 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#50 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#51 /var/www/html/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(59): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#52 [internal function]: Illuminate\Cookie\Middleware\EncryptCookies->handle(Object(Illuminate\Http\Request), Object(Closure))
#53 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(136): call_user_func_array(Array, Array)
#54 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#55 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#56 [internal function]: Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#57 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#58 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(726): Illuminate\Pipeline\Pipeline->then(Object(Closure))
#59 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(699): Illuminate\Routing\Router->runRouteWithinStack(Object(Illuminate\Routing\Route), Object(Illuminate\Http\Request))
#60 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(675): Illuminate\Routing\Router->dispatchToRoute(Object(Illuminate\Http\Request))
#61 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(246): Illuminate\Routing\Router->dispatch(Object(Illuminate\Http\Request))
#62 [internal function]: Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http{closure}(Object(Illuminate\Http\Request))
#63 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(52): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#64 /var/www/html/vendor/fideloper/proxy/src/TrustProxies.php(46): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#65 [internal function]: Fideloper\Proxy\TrustProxies->handle(Object(Illuminate\Http\Request), Object(Closure))
#66 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(136): call_user_func_array(Array, Array)
#67 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#68 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#69 /var/www/html/app/Http/Middleware/CheckForSetup.php(22): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#70 [internal function]: App\Http\Middleware\CheckForSetup->handle(Object(Illuminate\Http\Request), Object(Closure))
#71 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(136): call_user_func_array(Array, Array)
#72 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#73 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#74 /var/www/html/app/Http/Middleware/NosniffGuard.php(17): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#75 [internal function]: App\Http\Middleware\NosniffGuard->handle(Object(Illuminate\Http\Request), Object(Closure))
#76 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(136): call_user_func_array(Array, Array)
#77 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#78 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#79 /var/www/html/app/Http/Middleware/XssProtectHeader.php(17): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#80 [internal function]: App\Http\Middleware\XssProtectHeader->handle(Object(Illuminate\Http\Request), Object(Closure))
#81 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(136): call_user_func_array(Array, Array)
#82 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#83 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#84 /var/www/html/app/Http/Middleware/FrameGuard.php(17): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#85 [internal function]: App\Http\Middleware\FrameGuard->handle(Object(Illuminate\Http\Request), Object(Closure))
#86 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(136): call_user_func_array(Array, Array)
#87 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#88 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#89 /var/www/html/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#90 [internal function]: Illuminate\View\Middleware\ShareErrorsFromSession->handle(Object(Illuminate\Http\Request), Object(Closure))
#91 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(136): call_user_func_array(Array, Array)
#92 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#93 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#94 /var/www/html/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#95 [internal function]: Illuminate\Session\Middleware\StartSession->handle(Object(Illuminate\Http\Request), Object(Closure))
#96 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(136): call_user_func_array(Array, Array)
#97 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#98 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#99 /var/www/html/vendor/misterphilip/maintenance-mode/src/MisterPhilip/MaintenanceMode/Http/Middleware/CheckForMaintenanceMode.php(145): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#100 [internal function]: MisterPhilip\MaintenanceMode\Http\Middleware\CheckForMaintenanceMode->handle(Object(Illuminate\Http\Request), Object(Closure))
#101 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(136): call_user_func_array(Array, Array)
#102 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#103 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#104 [internal function]: Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#105 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): call_user_func(Object(Closure), Object(Illuminate\Http\Request))
#106 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(132): Illuminate\Pipeline\Pipeline->then(Object(Closure))
#107 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(99): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter(Object(Illuminate\Http\Request))
#108 /var/www/html/public/index.php(60): Illuminate\Foundation\Http\Kernel->handle(Object(Illuminate\Http\Request))
#109 {main}

[ESWBitto]

So I looked at the log file and then I went to look for the file it says that doesn't exist and I am looking at the same file in winscp. The path and the file name are correct, but the log is saying it doesn't see it. This isn't for every file that I've uploaded.

(I have also noticed that the file names are pre-pended and the extension is added
Example: uploaded file as "test.pdf" and the result is "prefixed-info-testpdf.pdf") I'm wondering if this is by design or if this is a bug.

[snipe]

@ESWBitto

This isn't for every file that I've uploaded.

Can you determine any patterns in the issue coming up?

I'm wondering if this is by design or if this is a bug.

By design, to prevent folks from trying to fake a file extension by renaming a file. (That extension is determined by the file mime type.)

[ESWBitto]

I haven't been able to identify any particular patterns. The file itself is a pdf file. It is the exact same as all the other invoices that I've uploaded. (file size, resolution, etc.)

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions!