Renovate timing out on initial setup and Logs dont provide any info

[rvelusamy]

What would you like help with?

I would like help with my configuration

How are you running Renovate?

Mend Renovate hosted app on github.com

If you're self-hosting Renovate, tell us which platform (GitHub, GitLab, etc) and which version of Renovate.

No response

Please tell us more about your question or problem

Trying to set up renovate and getPrList never succeeds and finally times out

Logs (if relevant)

Logs

{
  "$schema": "https://docs.renovatebot.com/renovate-schema.json",
  "extends": [
    "config:base",
    ":dependencyDashboard"
  ],
  "prConcurrentLimit": 6,
  "labels": ["dependencies"],
  "enabledManagers":[
    "gradle",
    "maven"
  ],
  "packageRules": [
    {
      "matchManagers": [
        "maven",
        "gradle"
      ],
      "registryUrls": [
        "https://maven.google.com",
        "https://repo.maven.apache.org/maven2"
      ]
    }
  ]
}

[github-actions[bot]]

Hi there,

This issue or discussion is missing some logs, making it difficult or impossible to help you. Depending on which situation applies follow one, some or all of these instructions.

No logs at all

If you haven't posted any log yet, we need you to find and copy/paste the log into the issue template.

Finding logs on hosted app

Select me to read instructions

If you use the Mend Renovate app (GitHub):

1. Log in to the Mend Developer Portal
2. Navigate to the correct organization and repository
3. Locate the appropriate log (it may not always be the latest one)
4. Copy/paste the log contents
5. Follow the steps in the formatting your logs section

Finding logs when self-hosting

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If you're running self-hosted, run with LOG_LEVEL=debug in your environment variables and search for whatever dependency/branch/PR that is causing the problem.

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If you already gave us a log, and the Renovate team said it's not enough, then follow the instructions from the No logs at all section.

Formatting your logs

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If you feel the logs are too large to paste here, please use a service like GitHub Gist and paste the link here.

Good luck,

The Renovate team

[rvelusamy]

DEBUG: Reinitializing hostRules for repo
DEBUG: Clearing hostRules
DEBUG: Adding password authentication for docker.io (hostType=docker) to hostRules
DEBUG: Adding password authentication for hub.docker.com (hostType=docker) to hostRules
DEBUG: Adding token authentication for api.github.com (hostType=github) to hostRules
DEBUG: Adding token authentication for api.github.com (hostType=github-tags) to hostRules
DEBUG: Adding token authentication for api.github.com (hostType=github-releases) to hostRules
DEBUG: Adding token authentication for api.github.com (hostType=pod) to hostRules
DEBUG: Adding token authentication for api.github.com (hostType=terraform-provider) to hostRules
DEBUG: Adding token authentication for github.com (hostType=rubygems) to hostRules
DEBUG: Adding token authentication for api.github.com (hostType=github) to hostRules
INFO: Repository started
{
  "renovateVersion": "37.269.2"
}

DEBUG: Using localDir: /tmp/renovate/repos/github/XXXX
DEBUG: PackageFiles.clear() - Package files deleted
DEBUG: initRepo("XXX/instant-android")
DEBUG: hostRules: authentication already set for api.github.com
DEBUG: lyft/instant-android default branch = master
DEBUG: Using app token for git init
DEBUG: RepoCacheS3.read() - success
DEBUG: Repository cache is restored from revision 13
DEBUG: Resetting npmrc
DEBUG: Resetting npmrc
DEBUG: checkOnboarding()
DEBUG: isOnboarded()
DEBUG: findPr(renovate/configure, Configure Renovate, !open)
DEBUG: http cache: saving https://api.github.com/repos/XXXX?per_page=20&state=all&sort=updated&direction=desc&page=1 (etag=W/"XXXX", lastModified=undefined)

Let me know if i need to share the details of repo here in this.

[rarkins]

Can you tell me the job ID?

[rarkins]

And does it happen repeatedly?

[rvelusamy]

c5e07035-cd11-4c71-9a14-53ad701773c3 Here is one. And yes its happening repeatedly.

[rvelusamy]

[nabeelsaabna]

@rvelusamy Deleting the repository cache fixed the problem

[rvelusamy]

@nabeelsaabna thank you for the help. Is there a way for me to do this myself in case I stumble upon this error again?

[nabeelsaabna]

Nope, Only the APP owner can do this (manually delete a file from s3)

[rvelusamy]

Good to know. Thank you.

I also wanted to give my best to the Renovate team for being reachable and help resolve the issue.