Mysql database reader connection 500 error

[dcummuta]

Hello,

I'm getting an error trying to configure a simple database reader to a mysql database.

I can access this database with the host, port, username, and password through MySQL workbench but, I get an error when trying to connect in Mirth. I've copy and pasted the username and password directly so I know it is accurate.

I've used the basic settings and used "insert URL template" and copy and pasted the IP, Port, and db name to make sure everything is the same.

Below is the error:

**
Could not retrieve database metadata. Please ensure that your driver, URL, username, and password are correct.
Method failed: HTTP/1.1 500 Internal Server Error
com.mirth.connect.client.core.ClientException: Method failed: HTTP/1.1 500 Internal Server Error
at com.mirth.connect.client.core.ServerConnection.handleResponse(ServerConnection.java:532)
at com.mirth.connect.client.core.ServerConnection.handleResponse(ServerConnection.java:456)
at com.mirth.connect.client.core.ServerConnection.executeAsync(ServerConnection.java:302)
at com.mirth.connect.client.core.ServerConnection.apply(ServerConnection.java:168)
at org.glassfish.jersey.client.ClientRuntime.invoke(ClientRuntime.java:255)
at org.glassfish.jersey.client.JerseyInvocation$3.call(JerseyInvocation.java:722)
at org.glassfish.jersey.internal.Errors.process(Errors.java:315)
at org.glassfish.jersey.internal.Errors.process(Errors.java:297)
at org.glassfish.jersey.internal.Errors.process(Errors.java:228)
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:444)
at org.glassfish.jersey.client.JerseyInvocation.invoke(JerseyInvocation.java:718)
at org.glassfish.jersey.client.JerseyInvocation$Builder.method(JerseyInvocation.java:430)
at org.glassfish.jersey.client.proxy.WebResourceFactory.invoke(WebResourceFactory.java:381)
at com.sun.proxy.$Proxy67.getTables(Unknown Source)
at sun.reflect.GeneratedMethodAccessor60.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.mirth.connect.client.core.Client$2.invoke(Client.java:266)
at com.sun.proxy.$Proxy67.getTables(Unknown Source)
at sun.reflect.GeneratedMethodAccessor60.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.mirth.connect.client.ui.panels.connectors.ConnectorSettingsPanel$1$1.doInBackground(ConnectorSettingsPanel.java:216)
at javax.swing.SwingWorker$1.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at javax.swing.SwingWorker.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.Exception: Could not retrieve database tables and columns.
at com.mirth.connect.connectors.jdbc.DatabaseConnectorServlet.getTables(DatabaseConnectorServlet.java:220)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method:0)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.mirth.connect.server.api.providers.MirthResourceInvocationHandlerProvider$1.invoke(MirthResourceInvocationHandlerProvider.java:219)
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:144)
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:161)
at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$TypeOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:205)
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:99)
at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:389)
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:347)
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:102)
at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:326)
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271)
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267)
at org.glassfish.jersey.internal.Errors.process(Errors.java:315)
at org.glassfish.jersey.internal.Errors.process(Errors.java:297)
at org.glassfish.jersey.internal.Errors.process(Errors.java:267)
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:317)
at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:305)
at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1154)
at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:471)
at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:425)
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:383)
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:336)
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:223)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:760)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1617)
at com.mirth.connect.server.api.providers.StrictTransportSecurityFilter.doFilter(StrictTransportSecurityFilter.java:33)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604)
at com.mirth.connect.server.MethodFilter.doFilter(MethodFilter.java:37)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604)
at com.mirth.connect.server.api.providers.RequestedWithFilter.doFilter(RequestedWithFilter.java:53)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604)
at com.mirth.connect.server.api.providers.ClickjackingFilter.doFilter(ClickjackingFilter.java:44)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604)
at com.mirth.connect.server.api.providers.ApiOriginFilter.doFilter(ApiOriginFilter.java:71)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:545)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1589)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1296)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:485)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1559)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1211)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:59)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.Server.handle(Server.java:500)
at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:386)
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:560)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:378)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:268)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:426)
at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:320)
at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:158)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129)
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:367)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:782)
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:914)
at java.lang.Thread.run(Thread.java:750)
Caused by: com.mysql.cj.jdbc.exceptions.CommunicationsException
at com.mysql.cj.jdbc.exceptions.SQLError.createCommunicationsException(SQLError.java:174)
at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:64)
at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:835)
at com.mysql.cj.jdbc.ConnectionImpl.(ConnectionImpl.java:455)
at com.mysql.cj.jdbc.ConnectionImpl.getInstance(ConnectionImpl.java:240)
at com.mysql.cj.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:199)
at java.sql.DriverManager.getConnection(DriverManager.java:664)
at java.sql.DriverManager.getConnection(DriverManager.java:247)
at com.mirth.connect.connectors.jdbc.DatabaseConnectorServlet.getTables(DatabaseConnectorServlet.java:91)
... 71 more
Caused by: com.mysql.cj.exceptions.CJCommunicationsException
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method:0)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:61)
at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:105)
at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:151)
at com.mysql.cj.exceptions.ExceptionFactory.createCommunicationsException(ExceptionFactory.java:167)
at com.mysql.cj.protocol.a.NativeProtocol.negotiateSSLConnection(NativeProtocol.java:361)
at com.mysql.cj.protocol.a.NativeAuthenticationProvider.negotiateSSLConnection(NativeAuthenticationProvider.java:777)
at com.mysql.cj.protocol.a.NativeAuthenticationProvider.proceedHandshakeWithPluggableAuthentication(NativeAuthenticationProvider.java:486)
at com.mysql.cj.protocol.a.NativeAuthenticationProvider.connect(NativeAuthenticationProvider.java:202)
at com.mysql.cj.protocol.a.NativeProtocol.connect(NativeProtocol.java:1452)
at com.mysql.cj.NativeSession.connect(NativeSession.java:165)
at com.mysql.cj.jdbc.ConnectionImpl.connectOneTryOnly(ConnectionImpl.java:955)
at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:825)
... 77 more
Caused by: javax.net.ssl.SSLHandshakeException: No appropriate protocol (protocol is disabled or cipher suites are inappropriate)
at sun.security.ssl.HandshakeContext.(HandshakeContext.java:171)
at sun.security.ssl.ClientHandshakeContext.(ClientHandshakeContext.java:103)
at sun.security.ssl.TransportContext.kickstart(TransportContext.java:220)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:428)
at com.mysql.cj.protocol.ExportControlled.performTlsHandshake(ExportControlled.java:316)
at com.mysql.cj.protocol.StandardSocketFactory.performTlsHandshake(StandardSocketFactory.java:188)
at com.mysql.cj.protocol.a.NativeSocketConnection.performTlsHandshake(NativeSocketConnection.java:99)
at com.mysql.cj.protocol.a.NativeProtocol.negotiateSSLConnection(NativeProtocol.java:352)
at com.mysql.cj.protocol.a.NativeAuthenticationProvider.negotiateSSLConnection(NativeAuthenticationProvider.java:777)
at com.mysql.cj.protocol.a.NativeAuthenticationProvider.proceedHandshakeWithPluggableAuthentication(NativeAuthenticationProvider.java:486)
at com.mysql.cj.protocol.a.NativeAuthenticationProvider.connect(NativeAuthenticationProvider.java:202)
at com.mysql.cj.protocol.a.NativeProtocol.connect(NativeProtocol.java:1452)
at com.mysql.cj.NativeSession.connect(NativeSession.java:165)
at com.mysql.cj.jdbc.ConnectionImpl.connectOneTryOnly(ConnectionImpl.java:955)
at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:825)
at com.mysql.cj.jdbc.ConnectionImpl.(ConnectionImpl.java:455)
at com.mysql.cj.jdbc.ConnectionImpl.getInstance(ConnectionImpl.java:240)
at com.mysql.cj.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:199)
at java.sql.DriverManager.getConnection(DriverManager.java:664)
at java.sql.DriverManager.getConnection(DriverManager.java:247)
at com.mirth.connect.connectors.jdbc.DatabaseConnectorServlet.getTables(DatabaseConnectorServlet.java:91)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
... 70 more**

[pacmano1]

If this is when you click "Select" and "Get Tables" you need to put an asterisk in the "Filter By".

If not please post screenshots.

Please also use github formatting on your posts to make the easier to read. See https://docs.github.com/en/get-started/writing-on-github/working-with-advanced-formatting/creating-and-highlighting-code-blocks

[pacmano1]

You may also need to add useSSL and enableProtocols on the connection string.

jdbc:mysql:https://yourip:3306/yourmirthdb?useSSL=true&enabledTLSProtocols=TLSv1.2

Other details are important including mysql version, mirth version, etc.

[dcummuta]

Thank you! You rock. That worked.

[chintuyadavsara]

Hi,
I have pulled docker image of latest mirth and launched the mirth admin and connected to the docker mirth server.
When I try to create a destination in channel and try to connect to MySQL database, getting the same error. User is having full access to database.
Please find the screenshot

I am able to connect to database from MySQL Workbench and able to query and see the results.
Database: MySQL 8.0

Please advise,
Thank you

[bruaba]

@chintuyadavsara I had the same problem, I added the time zone as well (&serverTimezone=UTC)
jdbc:mysql:https://yourip:3306/yourmirthdb?useSSL=true&enabledTLSProtocols=TLSv1.2&serverTimezone=UTC

you can add other parameters