add issue templates (redux-saga#1437)

.github/ISSUE_TEMPLATE/bug_report.md

@@ -0,0 +1,36 @@
+---
+name: 🐛 Bug Report
+about: If something isn't working as expected.
+
+---
+
+<!---
+Thanks for reporting!
+
+Search open/closed issues before submitting since someone might have asked the same thing before!
+https://github.com/redux-saga/redux-saga/issues
+-->
+
+### Steps to reproduce
+
+#### Description of the bug/issue
+
+#### Steps to reproduce the bug/issue
+
+1.
+2.
+...
+
+#### Example
+To help us to identify a problem faster, please provide repository with an example or use [Code Sandbox](https://codesandbox.io/)
+
+### Actual results
+
+### The Expected results
+
+### Environment information
+<!--
+- redux-saga version
+- babel / typescript setup
+- other related information
+-->

.github/ISSUE_TEMPLATE/custom.md

@@ -0,0 +1,19 @@
+---
+name: 🤗 Question
+about: Ask a question
+
+---
+
+<!---
+Thanks for reporting!
+
+Search open/closed issues before submitting since someone might have asked the same thing before!
+https://github.com/redux-saga/redux-saga/issues
+
+If you have a question there is a chance that it was already answered on StackOverflow:
+https://stackoverflow.com/questions/tagged/redux-saga
+-->
+
+### Description
+Please provide some context about the problem and some code examples if relevant.
+The best way to provide an example is repository or use [Code Sandbox](https://codesandbox.io/)

CONTRIBUTING.md

@@ -1,28 +1,6 @@
 # Contributing to redux-saga
 Contributing to redux-saga isn't limited to just filing bugs, users are more than welcomed to make suggestions, report any issue they may find, and make pull requests to help make redux-saga better.
 
-## Filing a bug
-When filing a bug, please follow the provided template:
-
-```
-### Description of the bug/issue
-
-# Steps to reproduce the bug/issue
-
-1.
-2.
-3.
-...
-
-# Your results
-
-# The expected reults
-
-# System information
-```
-
-**Please be sure to include a way to reproduce a given issue, as they can be very helpful and make quick work of coming up with a fix! You can also make completely separate repos for reproduction of issues, or use [Code Sandbox](https://codesandbox.io/). That way, the issue is sandboxed and can be worked on as is.**
-
 ## Working on redux-saga
 ### Prerequisites
 * [Git](https://git-scm.com/)