Discovery Research for CTJ Skills Matrix

[kcoronel]

Overview

For future iterations of CTJ, when we would like our Skills Matrix to be more dynamic (example: providing users with a summary report of the score of their Skills. Or something like being able to filter opportunities based on the assessment from the Skills Matrix.

Action Items

• Create research plan to help discover the Skills Matrix market - what are best practices
• Please link all related documents under Resources

Resources/Instructions

• Civic Tech Index Project Interest Form

Skills Matrix Usages Post MVP

• Folks come to CTJ complete their skills matrix, there are no open roles that match this users skill matrix, CTJ will let them know that there are no open roles, but ask if we can stay in contact. This ideally happens before orientation, so people don't have to join orientation if there are no open roles for them.

• Users are able to see where opportunities for work are, and be able to move around to teams with needed skills they are seeking to grow in.

• Users get a copy of their user journey- starts showing up on their dashboard + issues hold premade resume bullets that user can use when they close the issue. This is a few years out for the organization.

• User will be able to update their own skills matrix when they are done with a team. And/or CTJ product can learn from the backend when an issue has been closed, add this learned skill to user profile and be able to identify them for roles.

• Give users an opportunity to take an exit survey, when they exit a project or organization, providing the user with an opportunity to measure their skill building.

• Skills Matrix #363

[kcoronel]

To guide your work more, I think the questions we are hoping to get some more info on are:
What is a good number of skills question to ask about?
What is a good number of tools to ask about?
What is a good criteria or rubric for the selection of these skills and tools.

[kcoronel]

@Leah0996 @itsmanjuchawla hey Leah and Manju, is it safe to say that you are not CURRENTLY working on this issue due to your work with leading usability testing with the Design team?

[itsmanjuchawla]

Hi @kcoronel, we are currently focusing on the usability plan. But we will be drafting a research plan for skills matrix on Friday if that answers your question. Thanks!

[kcoronel]

@itsmanjuchawla let's take a pause on this. I don't think this fits fully into scope, instead we may want to focus on outlining testing to test our Skills Matrix. Let's come back to this after you and the team are done with the usability research. @Leah0996 for visibility