fix: restrict tickets without any team set (#1111)

helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py

@@ -59,16 +59,9 @@ def filter_by_team(query: Query):
  criterions = [QBTicket.agent_group == team.name for team in teams]
 
  # Consider tickets without any assigned agent group
- filter_unassigned: str = (
- frappe.get_value(
- "HD Settings",
- None,
- "do_not_restrict_tickets_without_an_agent_group",
- )
- or "0"
- )
-
- if not int(filter_unassigned):
+ do_not_restrict = frappe.db.get_single_value("HD Settings", "do_not_restrict_tickets_without_an_agent_group")
+ if not do_not_restrict:
+ # include those which are not assigned to any team
  criterions.append(QBTicket.agent_group.isnull())
 
  query = query.where(Criterion.any(criterions))