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[Bug]: Medical Source for Palms Medical group does not go to the correct url #467

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moogle42 opened this issue May 2, 2024 · 3 comments
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bug Something isn't working provider issues related to healthcare institutions/integrations

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@moogle42
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moogle42 commented May 2, 2024

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[email protected]

What happened?

I am trying to add Palms Medical group as a data source. The website url on it is correct palmsmg.org/, but when I try to add it as a source, the url is https://fhir.nextgen.com/nge/prod/patient-oauth/authorize/login? . When I log into the patient portal for Palms, the nextgen routes to: https://pxpportal.nextgen.com/palmsmedicalgroup-25669/portal/#/user/login.

I don't know if the url needs to be updated for , or maybe I should try again later since I password reset my account on it today.

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main

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@moogle42 moogle42 added the bug Something isn't working label May 2, 2024
@AnalogJ AnalogJ added the provider issues related to healthcare institutions/integrations label Jun 6, 2024
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AnalogJ commented Jun 6, 2024

Hey Mike,
Apologies for the delay getting back to you.

This is expected for Nextgen providers, they have a different login url for apps vs the practitioner patient portal. However your username and password should be the same for both.

Can you try again and confirm its working?

@moogle42
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moogle42 commented Jun 8, 2024 via email

@AnalogJ
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AnalogJ commented Jun 15, 2024

please do, that would be helpful - [email protected]

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