Unable to push changes

[madhuk1218]

The problem

Unable to login even though provided with the correct credentials

Release version

Version 3.4.0

Operating system

Windows

Steps to reproduce the behavior

No response

Log files

No response

Screenshots

No response

Additional context

No response

[Arjunpride15]

plz apply for 2FA authenticator. Before that, install apps like WinOTP Authenticator or Google Authenticator

[sergiou87]

@madhuk1218 does the app prompt you for credentials?

[madhuk1218]

Yes. It is prompting for credentials. When entered, it is showing an error.

…

On Thu, Jun 6, 2024 at 4:18 AM Sergio Padrino ***@***.***> wrote: @madhuk1218 <https://github.com/madhuk1218> does the app prompt you for credentials? — Reply to this email directly, view it on GitHub <#18772 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/A75SBZZWTFPLG6QBKXE5NT3ZGALL3AVCNFSM6AAAAABI3J626WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNJRGY4DIOJXGU> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[steveward]

@madhuk1218 just to confirm, is this a GitHub or GitLab repository?

[madhuk1218]

I am using GITHUB UI

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On Thu, Jun 6, 2024 at 4:55 PM Steve Ward ***@***.***> wrote: @madhuk1218 <https://github.com/madhuk1218> just to confirm, is this a GitHub or GitLab repository? — Reply to this email directly, view it on GitHub <#18772 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/A75SBZZLYJHY7EF2NN4M5CLZGDEDRAVCNFSM6AAAAABI3J626WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNJTGM4TEMZWGI> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[steveward]

@madhuk1218 can you try logging out and logging back in by going to File > Options > Accounts?

[madhuk1218]

I am able to login. But when i try to push files, it is asking again for password and ultimately not allowing me to push any data Attached are the screen-shots Thanks, Madhu

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On Fri, Jun 7, 2024 at 9:08 AM Steve Ward ***@***.***> wrote: @madhuk1218 <https://github.com/madhuk1218> can you try logging out and logging back in by going to File > Options > Accounts? — Reply to this email directly, view it on GitHub <#18772 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/A75SBZZDER6YNPQZ3JBYKLDZGGWDZAVCNFSM6AAAAABI3J626WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNJUHAYDCOJXGI> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[sergiou87]

Unfortunately attaching logs or screenshots via email doesn't work 😞 You need to share them with us from GitHub.com

Could you upload the log file from GitHub Desktop so that I could get some more information about this error? To access the log files go to the file menu in GitHub Desktop and select Help > Show Logs.
The log files are created daily -- please upload a log file as an attachment from a day where you experienced the issue.

[madhuk1218]

Hi, Please find attached logs. Thanks, Madhu

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On Mon, Jun 10, 2024 at 4:58 AM Sergio Padrino ***@***.***> wrote: Unfortunately attaching logs or screenshots via email doesn't work 😞 You need to share them with us from GitHub.com Could you upload the log file from GitHub Desktop so that I could get some more information about this error? To access the log files go to the file menu in GitHub Desktop and select Help > Show Logs. The log files are created daily -- please upload a log file as an attachment from a day where you experienced the issue. — Reply to this email directly, view it on GitHub <#18772 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/A75SBZ6GUIPCF2P75GOTYI3ZGVTE7AVCNFSM6AAAAABI3J626WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNJXG42TSMBXHA> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[steveward]

@madhuk1218 you'll need to upload them directly in an issue reply -- you can just drag-and-drop the files in.

[github-actions]

Thank you for your issue!
We haven’t gotten a response to our questions above. With only the information that is currently in the issue, we don’t have enough information to take action. We’re going to close this but don’t hesitate to reach out if you have or find the answers we need. If you answer our questions above, this issue will automatically reopen.