Skip to content

dancingpixels/cust-champ

Repository files navigation

Customer service specialist - LinkedIn Course

Modules

  1. Customer Service Foundations
  2. Problem Solving and Trouble Shooting
  3. Building Rapport with Customers
  4. Call Control Strategies
  5. Handling Abusive Customers
  6. Positive Conversations with Challenging Customers
  7. De-Escalating Intense Situations
  8. Serve Customers through Chat and Text

image of certificate

About

Course Notes from LinkedIn Customer Service Course

Resources

Stars

Watchers

Forks

Releases

No releases published

Packages

No packages published