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This plugin adds a new Attachments tab to ticket profiles, making it easier to manage multiple files that are associated with long conversations.
This plugin adds sensor records to Cerb for network and service monitoring.
Adds total time tracked on the ticket to context: cerberusweb.contexts.ticket
Required Watcher is quick project I created to force all workers to get assignment emails. It is very basic plug-in with a very specif use.
This plugin provides extra insight about how Cerb's anti-spam system is making filtering decisions. It adds a new 'Spam Analysis' tab when displaying tickets.
Authenticate Cerb worker logins with OpenID
Adds server management features to Cerb
Adds domain records to Cerb for datacenter management
Share monitoring duties on RSS/Atom feeds: moderate blog comments, audit wiki changes, read new forum posts, track vendor announcements, etc.
A Cerb storage engine that implements S3 using a gatekeeper to keep credentials secret. This is especially useful in Cloud/SaaS environments.
Finds duplicate organizations in your address book by analyzing subtle variations and misspellings.
Custom plugin for Cerberus helpdesk that imports email headers values into custom fields. Currently supports Cerb4 and Cerb5.
Converts Cerberus 5.3 Audit log entires to 5.5 or greater Activity Log entires
Converts Cerberus Audit log entires to Activity Log entires
Custom plugin for Cerberus helpdesk that imports email headers values into custom fields. Currently supports Cerb4 and Cerb5.
cerb-plugins / CerbAPI-Python
Forked from SteveMcGrath/CerbAPIPython binding to the Cerberus Helpdesk
LDAP integration for authenticating worker and customer logins
Display a 'move to' shortcut on ticket profiles in Cerb.
Event Assignment is a project I created that adds in a new behaviour for when someone is added as a Watcher and/or Owners using Virtual Attendants (Currently only under worker settings) it works in…
Adds total time tracked on the ticket to context: cerberusweb.contexts.ticket
Send SMS via Cerb bots using Clickatell.com
Cerb integration with 37signal's Campfire group chat
Adds Freshbooks as a service provider in Cerb