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8-10 Sec delay between jobs DYMO 450 Turbo USB #5521

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aspecteleven opened this issue Feb 19, 2019 · 10 comments
Closed

8-10 Sec delay between jobs DYMO 450 Turbo USB #5521

aspecteleven opened this issue Feb 19, 2019 · 10 comments
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@aspecteleven
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I've got a DYMO 450 Turbo hooked up via USB and CUPS on a Raspberry Pi 3 running Ubuntu Mate 16.04.2. It prints immediately for the first print, but has a delay of 8-10 seconds between every job after that. My buddy and I have been searching the internet for over a week trying to find a solution, but haven't found anything that works.

I've tried a suggestion you made to another user of adding the 0xVENDOR 0xMODEL unidir, but that didn't work (0x0922 0x0021 unidir).

Noted from the syslog, it appears the printer disconnects between jobs:
usblp0: removed

The driver I have installed is from http:https://www.dymo.com/en-US/dymo-label-sdk-and-cups-drivers-for-linux-dymo-label-sdk-cups-linux-p--1#

Any suggestions?

@michaelrsweet
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Does the same issue happen for the bundled Dymo label printer driver?

You might try using "no-reattach" in the quirks file as well.

@michaelrsweet michaelrsweet self-assigned this Feb 19, 2019
@michaelrsweet michaelrsweet added the investigating Investigating the issue label Feb 19, 2019
@aspecteleven
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Ok, so I did a fresh install, updated/upgraded. Installed CUPS, and the DYMO 450 Turbo using the bundled driver (which I didn't know even existed until you mentioned it). That didn't immediately fix it.

I then tried using "unidir" and this time it worked like a charm!

In summary - Raspberry Pi 3, Ubuntu Mate 16.04.5 LTS, DYMO 450 Turbo, installed DYMO with bundled driver, set quirks file with "0x0922 0x0021 unidir"

Thanks, Michael!

@michaelrsweet
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[master 76bb0a3] Add a USB quirks rule for the DYMO 450 Turbo (Issue #5521)

[branch-2.2 534af3a] Add a USB quirks rule for the DYMO 450 Turbo (Issue #5521)

@michaelrsweet michaelrsweet added priority-low and removed investigating Investigating the issue labels Feb 21, 2019
@michaelrsweet michaelrsweet added this to the CUPS 2.2.x Updates milestone Feb 21, 2019
@codeprofis
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I have the same problem, or a similar one.
The tips used here do not bring improvement.

When I start a print on a LabelWriter 450 Turbo, it takes about 6-7 seconds until the print starts. The printing itself is then very slow. At the end of printing, the printer pauses for about 1-2 seconds and then advances the last piece of the label.

System is a Raspberry Pi 4 with Raspian - but I have the same problem on a current Ubuntu on my workstation.

Does anyone know about this problem or have an idea where I could tackle this problem?

@AdrianwithaW
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I have the same problem, or a similar one.
The tips used here do not bring improvement.

When I start a print on a LabelWriter 450 Turbo, it takes about 6-7 seconds until the print starts. The printing itself is then very slow. At the end of printing, the printer pauses for about 1-2 seconds and then advances the last piece of the label.

System is a Raspberry Pi 4 with Raspian - but I have the same problem on a current Ubuntu on my workstation.

Does anyone know about this problem or have an idea where I could tackle this problem?

Did you ever find a solution to the delay @codeprofis? Just set this up and having the same issue!

@AdrianwithaW
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Ok, so I did a fresh install, updated/upgraded. Installed CUPS, and the DYMO 450 Turbo using the bundled driver (which I didn't know even existed until you mentioned it). That didn't immediately fix it.

I then tried using "unidir" and this time it worked like a charm!

In summary - Raspberry Pi 3, Ubuntu Mate 16.04.5 LTS, DYMO 450 Turbo, installed DYMO with bundled driver, set quirks file with "0x0922 0x0021 unidir"

Thanks, Michael!

Hey @aspecteleven, what do you mean when you say you tried using the "unidir". Just set this up and the delay is really annoying!

@labiloute
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labiloute commented Oct 13, 2020

Hi,

Still experiencing exactly the same issue as @codeprofis and @AdrianwithaW describe :

When I start a print on a LabelWriter 450 Turbo, it takes about 6-7 seconds until the print starts. The printing itself is then very slow. At the end of printing, the printer pauses for about 1-2 seconds and then advances the last piece of the label.

On Debian 10, with bundled driver or official driver.
Tried various changes on the quirks file, unidir, no-reattach, with no success.

Does anybody have solved this one ? Any idea ?
Cheers

@grintor
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grintor commented Dec 25, 2020

Same issue here. Looking forward to an answer.
I see that 0x0922 0x0021 unidir is the last line in /usr/share/cups/usb/org.cups.usb-quirks but since it's having this issue, perhaps there is a regression somewhere.
Using CUPS 2.2.10

@kfazz
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kfazz commented May 21, 2021

unidir breaks the driver, as it is expecting backchannel data to be able to print. The slowness is caused by all the backchannel reads having a 2.5 second timeout value

@thinhdd13
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thinhdd13 commented Nov 15, 2021

Hi @aspecteleven, @michaelrsweet
Could you please show me how to use bundled driver for dymo labelWriter 450 Turbo?
I also have the same delay issue on Ubuntu 18.04.6

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