Ignite Cookbook V0.1

evals/classification/data/test.tsv

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+I received a bill for my auto policy renewal, but the amount seems higher than usual. Can you explain why it increased? Billing Inquiries
+I want to adjust my coverage limits and deductibles for my homeowners policy. What are my options? Policy Administration
+My parked car was hit by another vehicle, but I don't have the other driver's information. How should I proceed with filing a claim? Claims Assistance
+I'm confused about the difference between comprehensive and collision coverage. Can you clarify what each one includes? Coverage Explanations
+I'm considering switching my insurance to your company. Can you provide a quote that matches or beats my current coverage? Quotes and Proposals
+I tried to log in to my online account, but it says my password is incorrect. I never changed it, so what could be the issue? Account Management
+I noticed a charge on my credit card from your company that I don't recognize. It's not my usual premium amount. Can you look into this? Billing Disputes
+My claim for water damage to my kitchen was denied, but I believe it should be covered under my policy. How can I appeal this decision? Claims Disputes
+I'm debating between a high-deductible health plan and a traditional PPO. Can you help me understand the pros and cons of each option? Policy Comparisons
+I received a letter in the mail about some changes to my policy, but I'm not sure what they mean. Can you provide more details? General Inquiries
+I recently added a new vehicle to my policy, but my bill doesn't reflect the multi-car discount I was promised. Can you review this? Billing Inquiries
+I need to file a claim for hail damage to my roof, but I'm not sure if I should file it under my homeowners or separate windstorm policy. What do you recommend? Claims Assistance
+My auto policy includes rental car coverage, but I'm unclear on the specific terms. How much is covered per day and per incident? Coverage Explanations
+I'm shopping for life insurance and wondering if I should choose term or whole life. Can you explain the difference and help me decide? Quotes and Proposals
+I want to enroll in paperless billing and automatic payments. How do I set this up through my online account? Account Management
+I think I'm being double-charged for my motorcycle endorsement. My premium went up, but I don't see the charge itemized anywhere. Can you clarify? Billing Disputes
+The estimate for repairs to my vehicle after an accident is higher than the amount your adjuster approved. How can I dispute this discrepancy? Claims Disputes
+I'm comparing your small business insurance policies to those of a few other providers. Can you explain how your coverage and pricing stack up against theirs? Policy Comparisons
+My agent mentioned something about a "disappearing deductible" feature, but I'm not sure what that entails. Could you provide more information? General Inquiries
+I'm planning to retire soon and want to adjust my life insurance coverage accordingly. What changes should I consider making to my policy? Policy Administration
+My basement flooded due to a sump pump failure, and I'm not sure if this is covered under my homeowners policy. Can you clarify what water damage is included? Coverage Explanations
+I received a cancellation notice for non-payment, but I believe I paid my premium on time. Can you investigate what happened and reinstate my policy? Billing Disputes
+I took my car to the shop for repairs after an accident, but the repair estimate is much higher than what your appraiser quoted. How should I handle this situation? Claims Disputes
+I'm trying to decide between two different health plans with similar premiums but different out-of-pocket maximums. Which one would you recommend based on my medical history? Policy Comparisons
+Can you explain how your accident forgiveness program works and what the eligibility requirements are? General Inquiries

evals/classification/data/train.tsv

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+text label
+I just got my auto policy renewal bill and the cost seems to be more than what I usually pay. Could you explain the reason for the increase? Billing Inquiries
+The premium for my car insurance renewal is higher than I expected. Can you clarify why there was a price increase compared to my previous policy? Billing Inquiries
+I need some help understanding why my auto insurance bill for the upcoming term is more expensive than it has been in the past. Could you provide an explanation? Billing Inquiries
+I would like to modify the coverage limits and deductibles on my homeowners insurance policy. What choices do I have available? Policy Administration
+Can you tell me what my options are for changing the deductibles and coverage limits associated with my home insurance policy? Policy Administration
+I'm interested in adjusting the deductibles and coverage amounts for my homeowners policy. Could you outline the different possibilities I have? Policy Administration
+Another vehicle hit my parked car, but I didn't get any information from the other driver. What's the process for submitting a claim in this situation? Claims Assistance
+My parked vehicle was damaged by another car, but I don't have the details of the other driver. How should I go about filing an insurance claim? Claims Assistance
+Someone hit my car while it was parked, but I couldn't get their information. Can you explain what I need to do to file a claim without the other driver's details? Claims Assistance
+I don't fully grasp the distinction between comprehensive and collision coverage on my auto policy. Could you explain what each type of coverage entails? Coverage Explanations
+What's the difference between collision and comprehensive car insurance? I'm not sure I understand what's included in each one. Coverage Explanations
+Can you help me understand how collision coverage differs from comprehensive coverage in terms of what kinds of incidents and damages are covered under my auto policy? Coverage Explanations
+I'm thinking about changing my insurance provider to your company. Would you be able to give me a quote that is equivalent to or better than my existing coverage? Quotes and Proposals
+I'm considering moving my insurance policies to your firm. Is it possible for you to provide a quote that offers the same or better coverage compared to what I currently have? Quotes and Proposals
+I'm interested in switching my insurance to your company, but I want to ensure I'm getting a good deal. Can you provide me with a competitive quote that meets or exceeds my current coverage level? Quotes and Proposals
+I attempted to sign in to my online account, but it's saying my password isn't correct, even though I never changed it. What could be causing this problem? Account Management
+When I tried logging into my web-based account, it told me my password was invalid, but I'm certain I didn't change it. Can you help me figure out why this is happening? Account Management
+I'm having trouble accessing my online insurance account. It says my password is wrong, but I'm sure I'm using the right one. What might be going on here? Account Management
+There's an unfamiliar charge from your company on my credit card statement that doesn't match my usual premium payment. Could you please investigate this for me? Billing Disputes
+I've noticed a charge on my credit card from your business that I don't recognize, and it's a different amount than my typical insurance premium. Can you look into this and let me know what it's for? Billing Disputes
+I spotted an unidentified charge from your insurance company on my credit card bill, and it's not the same as my regular premium payment. Would you mind checking on this and explaining the charge to me? Billing Disputes
+Your company denied my claim for water damage in my kitchen, but I think it should be covered based on my policy. What's the process for appealing this decision? Claims Disputes
+I filed a claim for water damage to my kitchen, but it was rejected even though I believe my policy covers it. Can you explain how I can dispute this denial and have my claim reconsidered? Claims Disputes
+My water damage claim for my kitchen was turned down, but I feel it should be covered under the terms of my insurance policy. What steps can I take to challenge this decision and get my claim approved? Claims Disputes
+I'm trying to decide between a high-deductible health plan and a traditional PPO for my insurance coverage. Can you explain the advantages and disadvantages of each option to help me choose? Policy Comparisons
+I'm considering two different health insurance plans - a high-deductible policy and a standard PPO. Could you outline the benefits and drawbacks of both to assist me in making a decision? Policy Comparisons
+I received some correspondence about modifications to my insurance policy, but I don't fully understand what they entail. Would you be able to provide more information about these changes? General Inquiries
+Your company sent me a letter describing some adjustments to my policy, but the details are a bit unclear to me. Can you give me a better explanation of what these changes mean for my coverage? General Inquiries
+I got a letter in the mail outlining some updates to my insurance policy, but I'm unsure how they affect me. Could you clarify the implications of these changes? General Inquiries
+I recently added another vehicle to my auto policy, but the multi-car discount I was told I would receive isn't showing up on my bill. Can you please review this and make sure the discount is applied? Billing Inquiries
+I added a second car to my insurance policy recently, but my billing statement doesn't include the multi-vehicle discount I was promised. Could you double-check this and ensure I'm getting the appropriate discount? Billing Inquiries
+After adding a new car to my auto insurance, I noticed that the multi-car discount I was expecting isn't reflected on my latest bill. Would you mind looking into this and verifying that the discount has been properly applied to my account? Billing Inquiries
+My home suffered hail damage, and I need to submit a claim. However, I'm unsure whether I should file it under my homeowners policy or my separate windstorm coverage. What would you advise? Claims Assistance
+Hail caused some damage to my house, and I want to file an insurance claim. Should I submit it through my homeowners policy or my windstorm policy? I'm not certain which one is appropriate for this situation. Claims Assistance
+I have to file a claim for hail damage to my home's roof, but I don't know if it should be filed under my primary homeowners insurance or my additional windstorm policy. Can you provide guidance on which policy to use? Claims Assistance
+My auto insurance includes coverage for rental cars, but I'm not clear on the specifics. What are the daily and per-incident limits for rental car coverage under my policy? Coverage Explanations
+I know my car insurance policy has some kind of rental car coverage, but I don't fully understand the details. Can you tell me how much is covered per day and per event when I need to rent a vehicle? Coverage Explanations
+My auto policy mentions rental car coverage, but I'm unsure about the particulars. Could you explain what the daily and per-incident allowances are for rental car expenses under my insurance plan? Coverage Explanations
+I'm in the market for life insurance and am considering both term and whole life policies. Can you clarify the differences between the two and offer some guidance on which one might be best for me? Quotes and Proposals
+As I shop around for life insurance, I'm weighing the options of term life versus whole life coverage. Could you explain how these two types of policies differ and provide some advice on choosing between them based on my needs? Quotes and Proposals
+I want to set up paperless billing and have my premiums automatically deducted from my account. What's the process for enabling these features through the online portal? Account Management
+Can you walk me through the steps to go paperless and set up automatic payments for my insurance premiums using my online account? Account Management
+I'd like to switch to paperless statements and set up auto-pay for my insurance bills. How can I make these changes through my web-based account? Account Management
+I suspect I'm being charged twice for the motorcycle endorsement on my auto policy. The cost of my premium increased, but I don't see an itemized charge for the endorsement. Can you help me understand what's going on? Billing Disputes
+It looks like I might be getting double-billed for my motorcycle endorsement. My insurance rates went up, but the endorsement fee isn't listed as a separate item. Could you clarify this for me and make sure I'm not being overcharged? Billing Disputes
+I think there may be a duplicate charge for my motorcycle endorsement, as my premium has increased without the endorsement being clearly listed on my bill. Can you investigate this and explain why the price has gone up? Billing Disputes
+Following an accident, the repair estimate for my car is greater than the amount approved by your claims adjuster. What's the best way to contest this difference and get the full cost of repairs covered? Claims Disputes
+I took my vehicle to the shop after an accident, and their estimate for the work is higher than what your adjuster authorized. How can I dispute this discrepancy and ensure that the entire repair bill is paid for by my insurance? Claims Disputes
+My insurance agent mentioned a "vanishing deductible" option, but I don't entirely grasp what that means. Can you provide some additional details about how this feature works and what benefits it offers? General Inquiries
+I heard something about a "disappearing deductible" from my insurance representative, but I'm not completely clear on the concept. Could you give me a more thorough explanation of this option and how it might impact my policy? General Inquiries
+I'm a bit confused about the "disappearing deductible" my agent brought up. Would you mind elaborating on what this entails and how it could affect my insurance coverage? General Inquiries
+As I prepare for retirement, I'm considering making some adjustments to my life insurance policy. What changes would you recommend based on my upcoming shift in lifestyle and financial needs? Policy Administration
+With retirement on the horizon, I'm thinking about updating my life insurance coverage to better suit my changing circumstances. Can you suggest some modifications I should make to my policy as I enter this new phase of life? Policy Administration
+Given my impending retirement, I believe it's time to reassess my life insurance needs and make any necessary alterations to my coverage. What advice can you offer about adapting my policy to best fit my post-retirement situation? Policy Administration
+My home's basement was flooded due to a malfunctioning sump pump, and I'm uncertain whether this type of water damage is covered by my homeowners insurance policy. Can you clarify which kinds of water damage are included in my coverage? Coverage Explanations
+After a sump pump failure caused my basement to flood, I'm wondering if my homeowners policy will cover the resulting water damage. Could you explain what types of water-related incidents are typically included under this type of insurance? Coverage Explanations
+I received a notice that my insurance policy is being canceled for non-payment, but I'm almost positive I paid my premium before the due date. Could you please look into this matter and reinstate my coverage if there's been an error? Billing Disputes
+According to the cancellation notice I received, my insurance is being terminated for failure to pay my premium on time. However, I believe I made the payment by the deadline. Can you investigate this situation and restore my policy if a mistake has occurred? Billing Disputes
+I got a letter saying my insurance is being canceled because of an overdue payment, but I think I submitted the payment prior to the cutoff date. Would you be able to research this issue and reactivate my policy if it turns out there was a misunderstanding or processing error? Billing Disputes
+I brought my car to the repair shop following an accident, but their estimate for the work is significantly higher than the amount quoted by your insurance appraiser. How should I proceed in resolving this price discrepancy? Claims Disputes
+After getting into an accident, I took my vehicle to the mechanic for repairs. However, the shop's estimate is much steeper than what your appraiser initially provided. What's the best course of action for addressing this difference in cost? Claims Disputes
+The auto body shop I went to after my accident gave me a repair estimate that's way above what your appraiser said it would be. Can you advise me on how to handle this situation and come to a resolution on the price of the repairs? Claims Disputes
+I'm comparing two health insurance plans that have comparable monthly premiums but different out-of-pocket maximum amounts. Based on my health history, which option would you suggest I choose? Policy Comparisons
+I've narrowed down my health insurance choices to two policies with similar premiums but contrasting out-of-pocket maximums. Considering my medical background, which plan do you think would be the wiser selection? Policy Comparisons
+Given my past medical experiences, I'm trying to decide between two health insurance policies that have nearly equivalent premiums but vary in their out-of-pocket maximum limits. Which one would you recommend for my specific circumstances? Policy Comparisons
+Can you provide more information about how your accident forgiveness program operates and what criteria must be met to be eligible for this benefit? General Inquiries
+I'm interested in learning more about your accident forgiveness offering. Could you explain the details of how it works and what qualifications policyholders need to satisfy to take advantage of this feature? General Inquiries
+I'd like to better understand your company's accident forgiveness option. Would you mind describing how it functions and outlining the requirements customers must fulfill to be eligible for this perk? General Inquiries