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I was required to create 2 XML files for a support ticket system:
- one for users that login and one for tickets.
- For each XML file, an XML Schema was created to define the structure for each file.
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Once those XML files were created and populated with mock data, I was required to use PHP to create a functional support ticket system application using the data from the XML files. This included:
- A user can login to view his or her tickets (client) or view all tickets (admin).
- A user can create support tickets by submitting an issue (an initial message).
- both the client and the admin can submit messages to the ticket that both sides can see.
- Tickets can be marked as closed by an admin.
- XML
- Schemas
Admin
- Username: emmy | Password: emmy
Client
- Username: danc | Password: danc