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Realtek Audio not regestering headphones #78
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reinstalling from acer website now |
UPDATE: I reinstalled from Acer's website, and its working!! It can register headphones and drivers are working! |
Heya, Thanks for reporting this issue & keeping us updated with your solution. This is quite strange and I can't from the top of my head think of anything that might cause this. I'll see if I can find some time tomorrow to look into this issue further. Glad you managed to solve it though 🙃 |
I ran Win11Debloat with its default options, and one of the options (the one where a menu of checkmarks opens up I think) there might be a thing in there that has the registering part, and got uninstalled, causing RealTek not to find the headphones and see that they are plugged in. After some time (more then 5 mins of going around the internet), I downloaded the drivers fresh from Acer's website for my model I have, installed it, let it do its thing, and then it was working again. |
@wolfieboy09 Thanks for the additional info. I do see that Dolby is included in the list of apps that are removed. Do the acer audio drivers include Dolby? |
Suffering the same problem here but on a Lenovo Legion Slim 7 15ACH6. reinstalled realtek from lenovo's website, doesn't work. |
Heya, Sorry you ran into these issues. I'm glad you managed to fix it after some extensive troubleshooting. Thanks for reporting back with how you managed to get your audio setup working again. I have preemptively removed Dolby from the apps that this script removes, it's the only thing that - logically - could/should have anything to do with audio related issues. @wolfieboy09 @johnvo0918 Could you check for me if you have any dolby apps installed now that you have fixed/reinstalled your audio driver packages? |
Additionally: * Added extra check to Get.ps1 to prevent error if user cancels UAC prompt * Removed Dolby from appslist (#78)
I did reinstall the Dolby app after and have not run the script since. After monitoring realtek has gone haywire again and crashed itself. Trying to look into what is actually causing this. |
@johnvo0918 were you able to fix/identify the issue? |
Nope, thankfully it has been behaving, bad for troubleshooting, great for me 😭 |
Thanks for getting back. I'm glad the issue seems to be fixed on your end :) |
Closing issue as the issue is fixed for both reporters & no new reports have been made since removing Dolby from appslist. Feel free to open a new issue if this issue occurs in the future. |
Hey, back again. Today my laptop booted with no audio devices. I notice that recently my laptop has been stuck in a boot loop ever since running the script. It takes several restarts for it to boot into Windows again. And restarting does not guarantee that audio devices return, only once every few restarts. |
What was the Dolby app that your script removes? The only dolby app I was able to find is Dolby Access https://apps.microsoft.com/detail/9n0866fs04w8 |
New troubleshooting step because this problem persisted so well that my parsec stopped getting audio from my other PC. Safe mode -> Device Manager -> Uninstall Realtek This is to prevent Windows to reinstall realtek immediately as soon as you uninstall realtek, windows does this during normal boot for some stupid reason. |
Dolby Access seems to be the only listed dolby app now, but there's also Dolby Vision and possibly more. The script would've removed all MS Store apps from dolby. I'm still unsure why removing these apps would cause these driver issues though, as from my experience they're optional apps that can be uninstalled by the user normally without any impact. I hope that uninstalling the drivers via safe mode has done the trick. Please do report back if you have any updates. |
yeah i went thru the code personally and cannot find anything in there that mentions Audio or anything related to audio drivers. Still scratching my head rn. |
Back again. It happened again. The audio device just freezes up and crashes. But it came back really fast this time. Before this event it's all warning about how a few services cannot connect with the internet (I can see a few of these on my main PC where i also ran this script but with no audio problems) got a few more via custom view: https://i.imgur.com/PhjUsfk.png |
Describe the bug
Before using, headphones that plug in the register, after running this, and restarting, it's not seeing my headphones.
To Reproduce
Steps to reproduce the behavior:
No idea
Expected behavior
For my headphones to register
Screenshots
![image](https://private-user-images.githubusercontent.com/105564186/342930295-7c111ff9-00cb-41d0-9bd1-a1a0b37c57dd.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmF3LmdpdGh1YnVzZXJjb250ZW50LmNvbSIsImtleSI6ImtleTUiLCJleHAiOjE3MjI5NTg5ODgsIm5iZiI6MTcyMjk1ODY4OCwicGF0aCI6Ii8xMDU1NjQxODYvMzQyOTMwMjk1LTdjMTExZmY5LTAwY2ItNDFkMC05YmQxLWExYTBiMzdjNTdkZC5wbmc_WC1BbXotQWxnb3JpdGhtPUFXUzQtSE1BQy1TSEEyNTYmWC1BbXotQ3JlZGVudGlhbD1BS0lBVkNPRFlMU0E1M1BRSzRaQSUyRjIwMjQwODA2JTJGdXMtZWFzdC0xJTJGczMlMkZhd3M0X3JlcXVlc3QmWC1BbXotRGF0ZT0yMDI0MDgwNlQxNTM4MDhaJlgtQW16LUV4cGlyZXM9MzAwJlgtQW16LVNpZ25hdHVyZT00YmFlMWYxMDNjNjlhMTVhNGFhZjcyNTg1YzkwZWI4ZTVjOGEwNmUwMzI3ZDc5NzQ3MDE1YTUxMGNiMjIyYzdjJlgtQW16LVNpZ25lZEhlYWRlcnM9aG9zdCZhY3Rvcl9pZD0wJmtleV9pZD0wJnJlcG9faWQ9MCJ9.rzRoDJD5VgjhpUYflyEnUYF2wJW3pW-UF-NQeYvrWJo)
The software has this from before
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