Chatcups is an open review live customer support tool web app written in Elixir.
We wanted to make a self-hosted customer support tool like Zendesk and Intercom for companies that have privacy and security concerns about having customer data going to third party services.
- Reply from email - use Chatcups to answer support tickets via email
- Reply from SMS - forward Twilio conversations and respond to SMS requests from Chatcups
- Custom chat widget - a customizable chat widget you can embed on your website to talk to your customers
- React support - embed the chat widget as a React component, or a simple HTML snippet
- React Native support - embed the chat widget in your React Native app
- Flutter support - embed the chat widget in your Flutter app (courtesy of @aguilaair ❤️)
- Slack integration - connect with Slack, so you can view and reply to messages directly from a Slack channel
- Mattermost integration - connect with Mattermost, so you can view and reply to messages directly from Mattermost
- Markdown and emoji support - use markdown and emoji to add character to your messages!
- Invite your team - send invite links to your teammates to join your account
- Conversation management - close, assign, and prioritize conversations
- Built on Elixir - optimized for responsiveness, fault-tolerance, and support for realtime updates
We set up a simple page that demonstrates how Chatcups works.
Try sending us a message to see what the chat experience is like!
Check out our blog for more updates and learnings
Check out our docs at docs..io
We ❤️ contributions big or small. See CONTRIBUTING.md for a guide on how to get started.
MIT © Chatcups