Connect access is a platform that helps managing mediation accessibility requests, maintained by the Koena team.
- A 4-step form allows disabled users to submit the problem they have on a specific website.
- This mediation request triggers the sending of an email, so that a mediator can connect to the admin panel, see the information and contact the user.
- The mediator can create trace reports for each contact he has with the user or the organization providing the dysfunctional service.
- The user is able to create an account to see his mediation requests.
- When the account is deleted, or when a mediation request is closed, the user personal information are deleted automatically.
The developer and user documentation is available in the online Connect Access documentation.
This application is open source, under AGPL V3 license. For more details please read the license text.