Standard Shipping methods not visible in backend

[Kris3D]

When I create Standard Shipping methods they do not appear in the Joomla backend.
They are however applied on the front end. Since I can't see the methods, I can't edit them.

Running j2store4 4.0.5 on Joomla 5 with Joomlart Purity IV template.

[mgopin3]

@Kris3D In the event that you continue to encounter any challenges, I recommend submitting a support ticket to the J2Store support team. Please include your admin login details and FTP information for a more efficient resolution from our end.

[Kris3D]

@Kris3D In the event that you continue to encounter any challenges, I recommend submitting a support ticket to the J2Store support team. Please include your admin login details and FTP information for a more efficient resolution from our end.

How do I do that? On their site there is no support forum or e-mail available.

[Kris3D]

Did a reïnstall and that did not help. When creating a shipping method under 'Standard Shipping methods' without enabling, I can see the method in the list. After enabling the method disappears from the list but is in the database and working on the frontend.

[mgopin3]

@Kris3D
If there are any concerns or technical difficulties, you can raise a support ticket by utilizing the email address associated with your purchase. Kindly use [email protected] for this purpose.

[Kris3D]

Purchase? J2Store is free to use. What are you talking about? I think it is a bug in de software and therefore it belongs in the Issues. Op di 2 jul 2024 om 09:26 schreef Gopi ***@***.***>:

…

@Kris3D <https://github.com/Kris3D> If there are any concerns or technical difficulties, you can raise a support ticket by utilizing the email address associated with your purchase. Kindly use ***@***.*** for this purpose. — Reply to this email directly, view it on GitHub <#114 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AMKYTGPZEGSEOVAW2BZRVCLZKJI3XAVCNFSM6AAAAABKEMMNHSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEMBSGE3DCMRSGY> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[Kris3D]

Installed J2Store4 on a new Joomla 4 site. Same problem.

[mgopin3]

@Kris3D I recommend submitting a support ticket to the J2Store support team,Using this email [email protected]. Please include your admin login details and FTP information for a more efficient resolution from our end.