Proactive problem-solver with 20+ years of experience at VIA Rail, I leverage my diverse skill set in web development, project management, and communication to optimize processes and exceed expectations. My passion for innovation led to initiatives like centralizing resources for a 10% productivity boost, streamlining operations with a potential for weekly efficiency gains, and redesigning passenger flow for reduced wait times. I bring a collaborative spirit, analytical mind, and dedication to continuous improvement to every project, ensuring maximum impact and a results-driven approach.
