This Moodle plugin provides a ticketing system that allows users to easily submit support tickets to share their concerns and get help from administrators.

• Widget Feature: Tickets can be submitted from any page via a modal form.
• Comments: Users and administrators can add comments on tickets.
• Management: Administrators can update ticket statuses to Open, Pending, Closed, or Solved.

• Moodle Version: This plugin was created using Moodle 4.1.3 (Build: 20230424) and it works great there. If you try it on other versions and it works, please let me know!

1. Clone the Repository to {your/moodle/dirroot}/local/tickets

   git clone https://github.com/3bood-kr/local_tickets.git
   

2. Install the Plugin

   • Log in to your Moodle site as an administrator and navigate to Site Administration > Notifications to complete the installation.
     

   Alternatively, you can run:

   $ php admin/cli/upgrade.php

   to complete the installation from the command line.

Any contributions for this plugin are welcome. If you would like to contribute, here are a few tasks you might consider:

• Add Pagination for Comments in View Ticket Page
• Add Pagination for My Tickets Page
• Create Events for logging
• Soft Deletes
• Automatic Ticket Closing
• Send Email Notifications
• PHPdoc and Code checker

• Abdulrahman Kr - Owner - 3bood-kr

Feel free to use and modify this plugin. It's under the GNU General Public License, which means it's free for everyone!