bug: Viper detects game as running when it's not #208
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Where are you seeing this "Change Game Path" at? The only place text like that should be in the Viper tab, in the sidebar. And it's just the button you use to change what folder Viper looks in when updating Northstar and alike, it's not a message telling you that something gone wrong with the game path, and that you need to change it. But I understand the confusion if that's the problem, as others have confused it in the past, and it's something that'll likely be changed or moved to somewhere less confusing. If that isn't the place, then please do take a screenshot if you're able to. |
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So basically it launches forever then is the issue. I had it working the
last few days but today and last night when I tried running it just loads
forever and says running. But then no window opens. I only noticed it when
I clicked on the viper icon on the left side, so I thought it was having an
issue with the filepath. I switched it back and it seems to have allowed
it. The issue is though I launch the game and then the game fails to
launch. It doesn’t ever close itself either or give me an error rather it
will just do it indefinitely until I close viper and try to launch it
again.
…On Sun, Aug 13, 2023 at 6:32 AM 0neGal ***@***.***> wrote:
Where are you seeing this "Change Game Path" at? The only place text like
that should be in the Viper tab, in the sidebar. And it's just the button
you use to change what folder Viper looks in when updating Northstar and
alike, it's not a message telling you that something gone wrong with the
game path, and that you need to change it.
But I understand the confusion if that's the problem, as others have
confused it in the past, and it's something that'll likely be changed or
moved to somewhere less confusing.
If that isn't the place, then please do take a screenshot if you're able
to.
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Hmm, I have seen reports of some people saying Viper thinks the game is running when it actually isn't. Just to confirm, the launch button is saying "Launching..." or "Running...", just to make sure I get this right. If possible, next time this happens, could you check and see if any programs with a Titanfall, NorthstarLauncher, Origin or EA Desktop logo is in the task manager whilst it is happening, and which one or more of them is running. More precisely the names of the programs would be: Further, when it does this, does it fix itself when restarting Viper or does it simply keep doing it? |
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Sorry for the delayed response. I have now tried several things to fix it
to no avail.
I have entirely uninstalled and reinstalled viper. It is odd because for
two or three days it was working without any issues.
What happens is this. I open viper, and without any prompt it automatically
just says 'running'
It never goes away, and the game never boots.
I have EA open per the videos I've watched on setup recommendations.
I have tried uninstalling and reinstalling titanfall 2.
I have tried waiting over ten minutes to see if anything changes.
I can see EA in my task manager.
I attached three screenshots displaying what I am talking about/seeing. I
can see EA is open. I can see Viper is open. It just says running and
absolutely nothing I have tried has fixed it. The weirdest part to me is
that it ran entirely without error for days, and without updating my pc, or
doing anything at all it now no longer runs.
I have tried everything I can think of to fix the issue but it persists.
Please, if you can help me I would love to play the game again.
…On Mon, Aug 14, 2023 at 4:25 PM 0neGal ***@***.***> wrote:
Hmm, I have seen reports of some people saying Viper thinks the game is
running when it actually isn't. Just to confirm, the launch button is
saying "Launching..." or "Running...", just to make sure I get this right.
If possible, next time this happens, could you check and see if any
programs with a Titanfall, NorthstarLauncher, Origin or EA Desktop logo is
in the task manager whilst it is happening, and which one or more of them
is running. More precisely the names of the programs would be:
Titanfall2.exe, NorthstarLauncher.exe, Origin.exe and EADesktop.exe all
respectively...
Further, when it does this, does it fix itself when restarting Viper or
does it simply keep doing it?
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Upon further investigation the issue was that even though I had exited
Viper it was running itself in the background for several days.
I don't understand how this happened since I had uninstalled and
reinstalled the game and the application though?
If you have any insight it would be greatly appreciated. I didn't think to
go look at the exe stuff until I read your email. I was simply scrolling
through the task manager processes and did not see it initially.
Thank you so much for being able to help me in this way, but if you do know
why this happens I would love to know.
…On Mon, Aug 14, 2023 at 4:25 PM 0neGal ***@***.***> wrote:
Hmm, I have seen reports of some people saying Viper thinks the game is
running when it actually isn't. Just to confirm, the launch button is
saying "Launching..." or "Running...", just to make sure I get this right.
If possible, next time this happens, could you check and see if any
programs with a Titanfall, NorthstarLauncher, Origin or EA Desktop logo is
in the task manager whilst it is happening, and which one or more of them
is running. More precisely the names of the programs would be:
Titanfall2.exe, NorthstarLauncher.exe, Origin.exe and EADesktop.exe all
respectively...
Further, when it does this, does it fix itself when restarting Viper or
does it simply keep doing it?
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<#208 (comment)>, or
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I honestly don't know, again, I've seen reports of Viper thinking the game is running when it's not, and only fixing itself after a restart, why this happens I do not currently know, but I am still trying to investigate and figure it out. But am glad it seemed to have fixed itself in your case! |
I don't know the cause yet either but I do know that it comes from some process lingering around sometimes after Northstar crashes(?). As that means that a process called The way I "fixed" the issue in FlightCore is that I added a "Kill Northstar process" button in the Repair View that kills the running process and then I just guide the user to that button in the rare cases someone makes a ticket. You could probably also just have it so that with Northstar running and you hovering the "Play" button it turns into "Kill running Northstar process". |
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I have been meaning to add some buttons that perform various debugging tasks and alike in the settings page anyway. So I'll likely look into adding a similar button. I presume it's currently, completely unknown what causes the lingering process to exist in the first place? |
Currently, yes. Haven't found a way to reproduce yet so naturally hard to find the cause ^^ |
It has also been happening to me with my Northstar and Viper installation on my Windows machines. I have noticed that it only occurs when the EA application has not been executed before opening Titanfall through Viper. In the cases where I haven't opened the EA app before running the game, Northstarlauncher.exe appears as a subprocess of Viper, and the game becomes frozen, and I cannot see its screen. |
So I was using NorthStar Viper with no issues previously. I have opened my game with steam prior, but its no longer accepting the filepath for some reason. I have tried switching it back to the EA path now as well and it is having the same issue. I click launch it loads for a while and then eventually just says 'Change Game Path'. I am not sure what I have done because I haven't had any updates other than Nvidia one that I know of. I certainly haven't deleted the game or anything as I can still open it through Steam or EA app. Any tips or help would be greatly appreciated thank you.
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