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@znuny

Znuny GmbH - Enterprise Services

Making help desk software that works for you.

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  1. Znuny Znuny Public

    Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

    Perl 381 89

  2. znuny-feature-requests znuny-feature-requests Public

    This repository tracks feature requests as issues.

    7 1

  3. ZnunyCodePolicy ZnunyCodePolicy Public

    Znuny code quality checker.

    Perl 2 4

  4. Znuny-HealthStatus Znuny-HealthStatus Public

    Perl 4

  5. Znuny4OTRS-CTI Znuny4OTRS-CTI Public

    URL-CTI Support for incoming calls.

    Perl 13 6

Repositories

Showing 10 of 71 repositories
  • Znuny Public

    Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

    znuny/Znuny’s past year of commit activity
    Perl 381 GPL-3.0 89 63 53 Updated Oct 31, 2024
  • manual Public
    znuny/manual’s past year of commit activity
    Makefile 3 4 0 3 Updated Oct 23, 2024
  • ITSMChangeManagement Public

    The Znuny::ITSM Change Management package provides change management functionalities. This package requires the ITSM Core package.

    znuny/ITSMChangeManagement’s past year of commit activity
    Perl 1 1 0 0 Updated Oct 23, 2024
  • Znuny4OTRS-SecondTicketCreateScreen Public

    Provide a second phone and email ticket create screen with own config settings.

    znuny/Znuny4OTRS-SecondTicketCreateScreen’s past year of commit activity
    JavaScript 8 1 0 0 Updated Oct 22, 2024
  • Survey Public

    A customer survey tool to send emails to the customer after a ticket is closed. The customer can access the public interface to submit a survey with custom questions. A report of the survey can be shown in the agent interface.

    znuny/Survey’s past year of commit activity
    Perl 1 2 1 0 Updated Oct 22, 2024
  • Znuny4OTRS-EscalationSuspend Public

    A module to enable escalation suspension.

    znuny/Znuny4OTRS-EscalationSuspend’s past year of commit activity
    Perl 2 2 1 0 Updated Oct 21, 2024
  • Znuny4OTRS-PasswordPolicy Public

    An extension to improve the password policy in OTRS.

    znuny/Znuny4OTRS-PasswordPolicy’s past year of commit activity
    Perl 4 4 0 0 Updated Oct 21, 2024
  • otrs-sopm Public

    This gem provides a class to parse, manipulate and store SOPM files and create OPM strings from them.

    znuny/otrs-sopm’s past year of commit activity
    Ruby 3 MIT 2 0 0 Updated Oct 21, 2024
  • ITSMIncidentProblemManagement Public

    This package implements all ITSM incident management and problem management features. This package requires the ITSMCore package.

    znuny/ITSMIncidentProblemManagement’s past year of commit activity
    Perl 1 4 0 0 Updated Oct 21, 2024
  • ImportExport Public

    The Import/Export tool is a generic framework to import and export objects like tickets or config items in several formats like CSV or XML.

    znuny/ImportExport’s past year of commit activity
    Perl 1 0 0 0 Updated Oct 17, 2024

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