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Complaints Classification and Management System.


This application is a social media flavored complaints management system that makes citizens complaints submission and resolution process a little bit easier.

A client side where citizen can submit, update complaints and check thier and other peoples complaint status.

Client Side Demo

Filtered complaints

My complaints status


An admin side with a dashboard for each of the 41 wards' councillor to manage and assign complaints.

Admin Side Demo (check admin_creds.txt for admin credentials.) Manage complaints


Server - A shared nodejs server for client and admin.

Tech and tools used

React, Nodejs, Express, Mongodb, Firebase, Cloudinary, Naturaljs, Tailwindcss, React-Query, React-Pdf.