Tony's Fresh Market

Got potato wedges for $10! I walked thinking perhaps the cashier thought it was a shrimp container. Just never going back again.

I used to spend a good deal of money with the Tony's in Niles. I would get curbside pickup because of health reasons. The staff for curbside was fantastic, especially Maria. They would call if they had any questions about my online order. You then began to charge for pickup. I started shopping less frequently. The other day I decided to shop again only to find out that Curbside pickup has been cancelled. Sorry to hear that. Your ex customer Frank

This place is a mess now , not very clean and service lacks managers rude workers , go to Mariano's or Jewels your better off , they are racists it seems as well and look at you as if your an alien or with hate , I been to a few Tony's all the workers seem they are trained with bad managers and treat the customers the same , the hiring department needs to update the hiring crew they lack , most important to get the right workers , no kidding why people walk in and run out , go elsewhere pay a few pennies more and get treated with respect, being Italian it embarrassed me walking in there recently .

Frank sometimes the truth hurts , my words come with facts and if you found my truth offensive , my apologies , I found your stores offensive as well , maybe you can take my statement to the leader board and fix the issues as fast as you where to make remarks here , maybe take your stores to the level of your competition , a scratch sometimes can infected a large company and take it down fast , Marianos and Jewels are untouchable even with a little higher price, people will go because they hire the right people , anyways Frank take care and good luck .

dude i had a chicken wing in my tortilla chips i threw up multiple times like how does that even happen. YALL NEED YO PAY ATTENTION TO WHAT YOURE DOING

Yesterday I went shopping for groceries. Upon return I notice that I was
charges for 4 lettuce red leaf salat @ $ 1.99 instead of for only 1.
I don't think I have a chance to recoup the difference of $ 6.00.
Recommend to always check the cashiers slip before leaving the store.

The plastic bags they use in the deli do not seal.
This is the third time my deli items where loose in the grocery bag.
I have told the deli manager and customer service.
Im done with their deli.

Hi Frank-

No discussion is needed. There is no room for a 5 star review in the future until I see an improvement in staff behavior towards customers has improved. When I shop at other stores, they are polite, nice helpful, friendly, etc, unlike the treatment received at your store location. That said, please think of customer interactions first with your employees. Good Luck Tonys!

Long story short, I hadn't been to Tony's in a few years, but randomly found out that they now have a salad bar and hot food bar. This would expand my working-from-home lunch options significantly, so I had to check it out.

It's $6.99/lb for salad and $7.99/lb for hot food. The cold side has a lot of mixed salads, not as much selection of plain vegetables and salad ingredients like you might see elsewhere. On the hot side, there is a nice variety: plenty of fun bad-for-you foods such as fried chicken, chicken wings in various flavors, onion rings, polish sausage, italian sausage, mac & cheese, breaded mushrooms; many other options such as pot roast, meat loaf, roast pork, salmon, various pastas, different types of potatoes, fried rice, brussels sprouts, asparagus, et al et al. Not all at once, mind you. This is a sampling from three visits last month.

A few items are good (I really like the rib tips, of all things) but most are just okay. Things tend to get either mushy or dried out more than other hot bars that I've frequented; everything is lukewarm.

But I'm glad that it's there. It's good for when you don't know what you want.

Tony's does have good produce and deli, but they are overpriced on packaged goods. Also, they are not sympathetic to people who have special dietary needs, particularly gluten free. I asked about them getting gluten free items, and they shrugged and said they were not going to accommodate people with those needs.

While I enjoy the quality of the meats and produce the store does not honor advertised prices unless you catch it during check out. What I mean by saying that is every time I go there there are multiple items that will ring up for more than the advertised prices either in the weekly ad or on the tags in the store. Then When you ask them about it you get the third degree from the manager they will call over. While I will usually catch their mistakes I feel more concerned for some of their elderly clients that maybe not able to see the screen or follow along as they are ringing items up. I will give two examples from my experience today...... gatorades were supposed to be .99 when u buy 10. I bought 10 but did they ring up for that price....nope. Family size Doritos clearly labeled 2 for $10 when you buy 2. Did they ring up for that ....... Nope. Both had to have a manager come over and take 10mins to pull out ads and just to find out I am right. They really need to look at their point of sale system.