SEEK
Job search
Profile
Career advice
Explore companies
Australia
Hong Kong
Indonesia
Malaysia
New Zealand
Philippines
Singapore
Thailand
Employer site
Employer site
Job search
Profile
Career advice
Explore companies
    Suggestions will appear below the field as you type

    IGA

    3.3 total rating from 641 reviews
    Write a review

    Working at IGA

    3.3

    641 ratings in total
    5
    171
    4
    159
    3
    122
    2
    70
    1
    118

    75%

    Rate salary as high or average

    62%

    Employees recommend this employer to friends
    Work/Life balance
    3.4
    Career development
    2.8
    Benefits & perks
    2.5
    Management
    3.0
    Working environment
    3.3
    Diversity & equal opportunity
    3.2
    Your trust is our main concern so these ratings for IGA are shared as-is from employees in line with our community guidelines
    Showing 641 reviews sorted by most recent
    Sort by
    most recent
    3.0
    Checkout Operator
    Dec 2024
    Adelaide SA 5000Less than 1 year in the role

    Management needs to stop ghosting employees

    The good thingsConsistent hours for a casual employee with good pay, the experience, helpful coworkers
    The challengesA few thieves here and there, the manager's lack of communication (lacking to almost non-existent), having to be held back 10-20 minutes after the shift ends in order to count the money on the register with no pay, not trained for everything needed for the position (e.g. operating the POS to its full extent, recharging credit, filling out a timebook)
    1.0
    Dairy Freezer, Produce, Liquor, Duty Supervisor and Registers.
    Nov 2024
    Bunyip VIC 38153 to 4 years in the role, current employee

    Worst job I have ever had!

    The good thingsThe previous staff and management.
    The challengesThe management at this store treat their employees very poorly and are always replacing loyal and hardworking employees with others who will cost less money to roster on. The environment here is also very toxic, with most employees constantly stressed and anxious due to a lack in job security and unprofessional behaviour from management.
    3.0
    Cashier
    Aug 2024
    Valley View SA 5093Less than 1 year in the role, current employee

    My experience has been honest but stressful.

    The good thingsThe people I meet and talk to the customers are usually very memorable and not at all awkward. My peers and coworkers are also rather lax.
    The challengesI have been kept overtime more times than I can count because the management didn't bother to put someone on after me and then when I'm ready to leave they ask me to stay on another hour. A complete disregard for proper schedules and incredibly unprofessional all around.
    1 person found this helpful
    1.0
    Team Member
    Aug 2024
    Buddina QLD 4575

    awful and glad to be gone

    The good thingsthe other employees before they left
    The challengesthe owners being money grabbing people with no care for their employees
    3.0
    Cashier
    May 2024
    Robinvale VIC 35491 to 2 years in the role, current employee

    Overall working there has been good for a fisrt job but I don't see myself working there later in life.

    The good thingsHow friendly the other workers are and how they are willing to teach me.
    The challengesLocal people being rude and not trying to work with mebut rather they'd work against me.
    1.0
    Retail Sales Assistant
    Apr 2024
    Gosnells WA 61105 to 6 years in the role, current employee

    dosnt mattter how hard you work and effort you put in there is no growth within your career from when you start employment as any higher position is made vacant it is filled by an external emplyee with no promotions within the already established team

    The good thingsi enjoyed the staff. majority of us got along with one another and strived as a team to complete our tasks.
    The challengescustomer service is the biggest challenge there. you could be the most helpful to customers and they would treat us in an awful manner when they so please.
    3.0
    Cashier
    Feb 2024
    Evans Head NSW 24733 to 4 years in the role

    Overall, average

    The good thingsWas good working with co-workers and friends
    The challengesManagement, worked for 3 years went through 4 store mangers, not one decent manager
    5.0
    Worker
    Jan 2024
    Fleurieu Peninsula & Kangaroo Island SALess than 1 year in the role

    My experience working at IGA was great they really helped me have a balance and understanding.

    The good thingsThe working environment was always good great co-workers mad working very comfortable
    The challengesSome challenges were the early hours to open.
    2.0
    Department Manager
    Jul 2023
    Bacchus Marsh VIC 3340

    paid my bills, but only just.

    The good thingsgenerally great custyomers
    The challengesTight-nit staff, very clicky
    1.0
    Cashier
    Jul 2023
    Redcliffe QLD 4020Less than 1 year in the role, current employee

    You can make good friends and gain experience for things but you will have issues with receiving pay and management.

    The good thingsMade friends and gained experience in customer service.
    The challengesLack of shifts, management not paying people in time or even paying them at all.
    3.0
    Storeperson
    Jul 2023
    Darch WA 60655 to 6 years in the role, current employee

    friendly co-workers but the management is quite poor

    The good thingsWorking with others and helping customers
    The challengesDealing with a lot of deliveries at once
    4.0
    Storeperson
    Jul 2023
    Swanbourne WA 60103 to 4 years in the role, current employee

    An enjoyable place to work however, lacks challenges.

    The good thingsGood people. Always working a different role. Working with a team.
    The challengesCustomer satisfaction. Stagnant. Not motivating.
    1.0
    Team Member
    Jun 2023
    Thomastown VIC 30743 to 4 years in the role

    Not enjoyable

    The good thingsTeam members were enjoyable to be around
    The challengesManagement handled terribly, no opportunity or growth
    5.0
    Supermarket Assistant
    May 2023
    Salisbury SA 51087 to 8 years in the role

    Great sense of satisfaction knowing that you made a difference to local customers.

    The good thingsHelping, supporting and buying from local south Australians for south Australians with there household needs. Appraisals from customers and staff with great job satisfaction.
    The challenges Liaising with wholesalers having the availability, and affordability, within the cost of living..
    4.0
    Manager
    Feb 2023
    All Canberra ACTLess than 1 year in the role, current employee

    great place to work

    The good thingsgreat pay and work life great
    The challengesfacing customers and facing with different issues
    3.0
    Cashier
    Feb 2023
    Tamworth NSW 2340Less than 1 year in the role

    Good for a first job, wouldn't stay long

    The good thingsWorked with some great people
    The challengesI also worked with some horrendous managment
    3.0
    Assistant
    Dec 2022
    Nambucca Heads NSW 2448current employee

    Its work and it pays the bills but dont hope for too much.

    The good thingsYou get to meet some nice people.
    The challengesLittle chance for real career advancement. ignorance is bliss seems to be a theme amoung senior management.
    1 person found this helpful
    4.0
    IGA
    Dec 2022
    Banks ACT 29063 to 4 years in the role, current employee

    management is amazing and its like family

    The good thingsmainly everything, the environment is amazing at Banks IGA.
    The challengesgetting equal amount of shifts throughout the many girls that work there
    1.0
    Customer Service Role
    Dec 2022
    Crestmead QLD 41329 to 10 years in the role

    not for mature employees.

    The good thingsGood when you need something to help pay the bills or if you just need some work experience on paper.
    The challengesstuck in the same role, nowhere to go.
    4.0
    Retail Assistant
    Nov 2022
    Mango Hill QLD 4509Less than 1 year in the role

    I was able to learn new things whilst being faced with the challenges of the real world.

    The good thingsThat all my employees were nice and the higher ups guided me and helped with my first job and were very understanding
    The challengesBalancing free time and stuff that was made easy by having no commitments
    3.0
    Retail Sales Assistant
    Nov 2022
    Wangi Wangi NSW 22673 to 4 years in the role

    IGA has taught me to always maintain a high level of family run service to keep our customers returning on a regular basis.

    The good thingsLearning new skills , customer service , flexibility .
    The challengesLearning POS systems , keeping customer always happy.
    2.0
    Customer Service Assistant
    Aug 2022
    All Gold Coast QLD1 to 2 years in the role, current employee

    Expected to run around and do multiple jobs in different departments. Higher management never acknowledge good workers just expected to do more work and faster. No career growth

    The good thingsWork/life balance, meeting new people.
    The challengesManagement, customers and the expected work drama
    5.0
    Customer Service Role
    Jul 2022
    Tregeagle NSW 24801 to 2 years in the role

    Love seen smiles on people faces when serving customers helping them to pick wot there won’t of No shelf shelf

    The good thingsServe people help people
    The challengesLifting heavy boxs
    5.0
    Customer Service Role
    Jun 2022
    Queensland, Australia1 to 2 years in the role

    Realistic first insight into the world of the workforce

    The good thingsFriendly Staff Good Hours Great First Job Acquire range of skills
    The challengesFinding covers for shifts
    1.0
    Cashier
    May 2022
    Western Australia, Australia1 to 2 years in the role

    A great first job to gain customer service experience but would never be a long life career job.

    The good thingsLots of available hours Busy store so I always had something to do Working in a team environment Gaining customer service experience and confidence when dealing with people Great first job
    The challengesNo work/life balance Toxic working environment Poor management Dealing with horrible, rude customers constantly Was stressful at times
    1 person found this helpful
    5.0
    Cashier, deli worker
    Apr 2022
    Queensland, Australia3 to 4 years in the role, former employee

    respected in the environment and community.

    The good thingsI enjoyed the opportunity to be able to work in different environments of the store every now and then.
    The challengesthe challenges would have to have been remembering all the codes used to look up all the items.
    5.0
    Checkout Operator
    Mar 2022
    Victoria, AustraliaLess than 1 year in the role

    loved the job and the people, this was a great learning and working environment

    The good thingsThe senior and more experienced workers were always so welcoming and helpful, they always offered their time to help out and create a more understanding working environment.
    The challengesCustomers came with their troubles, and COVID-19 circumstances have made working a challenge from time to time.
    3.0
    Cashier Operator
    Oct 2021
    Western Australia, Australia3 to 4 years in the role, current employee

    Was good for the experience but don't know if I would do it again.

    The good thingsMeeting new people and learning new skills throughout my experience.
    The challengesTheft and conflicts with customers/staff.
    1.0
    Deli Assistant
    Jun 2021
    Western Australia, Australia3 to 4 years in the role, current employee

    Terrible

    The good thingsMeeting nice people and slicing meat
    The challengesWorked in deli for 4 years, not worth the stress
    3.0
    Cashier
    May 2021
    Queensland, Australia1 to 2 years in the role

    Love the people but not so much the job

    The good thingsThe people I worked with were nice and I enjoyed working with them all
    The challengesThe difficult customers made my job really horrible and the constant unchanging routine made it really boring
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.