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    Ravi Gautam is seeking a career opportunity in a leading corporate environment that allows him to fully utilize his skills and potential. He has a Bachelor's degree in Electronics and Communication Engineering from Anand Engineering College with 63.76% marks. His 18 months of work experience was with Adore InfoTech Pvt Ltd as a Senior Technical Support Executive where he handled customer queries and complaints. He has strengths in self-motivation, quick learning, problem solving, and time management.

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    For Technical Support Executive Resume

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    sameertheg
    2K views2 pages
    Ravi Gautam is seeking a career opportunity in a leading corporate environment that allows him to fully utilize his skills and potential. He has a Bachelor's degree in Electronics and Communication Engineering from Anand Engineering College with 63.76% marks. His 18 months of work experience was with Adore InfoTech Pvt Ltd as a Senior Technical Support Executive where he handled customer queries and complaints. He has strengths in self-motivation, quick learning, problem solving, and time management.

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    Ravi Gautam is seeking a career opportunity in a leading corporate environment that allows him to fully utilize his skills and potential. He has a Bachelor's degree in Electronics and Communication Engineering from Anand Engineering College with 63.76% marks. His 18 months of work experience was with Adore InfoTech Pvt Ltd as a Senior Technical Support Executive where he handled customer queries and complaints. He has strengths in self-motivation, quick learning, problem solving, and time management.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    2K views2 pages

    For Technical Support Executive Resume

    Uploaded by

    sameertheg
    Ravi Gautam is seeking a career opportunity in a leading corporate environment that allows him to fully utilize his skills and potential. He has a Bachelor's degree in Electronics and Communication Engineering from Anand Engineering College with 63.76% marks. His 18 months of work experience was with Adore InfoTech Pvt Ltd as a Senior Technical Support Executive where he handled customer queries and complaints. He has strengths in self-motivation, quick learning, problem solving, and time management.

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    of 2

    RAVI GAUTAM D.O.

    B-19/07/1987, Male, Indian

    Email: [email protected], Mobile:+91-9540590815,9278758969

    S/O MR. Ajay Pal Singh H.NO. 1428, Inder Collony,Bagu, Vijay Nager, Ghaziabad Uttar Pradesh (India),Pin-201009

    CAREER OBJECTIVE
    Intend to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully & realize my potential willing to work as a key player in challenging & creative environment.

    ACADEMIC QUALIFICATION Examination


    B.TECH CLASS -XII CLASS X

    Discipline
    E.C.E. P.C.M. Science

    School/College
    Anand Engg. Collage Agra S.D. Inter Collage G.Z.B. N.S.B.HR. Sec. School G.Z.B.

    Board/University
    U.P.T.U. U.P. BOARD U.P.BOARD

    %AGE
    63.76 55.20 65.00

    SESSION
    2006-10 2006 2004

    TECHNICAL SKILLS Software Languages : OS : Hardware and Networking : Other : C, C++, D.C.N Windows (98, 2000 XP, Vista, Window 7) Operating System Installation, Application Software Installation, Networking Knowledge MS Office Outlook Configuration, Field Training about O&M (3G) OMCR, Net Numan .GSM,3G WCDMA Chanel Architecture , HASUPA, HSDPA, LTE, Wireless Concepts, Channel Concepts.

    1.

    EXPERIENCE 18 Months Work Experience with Adore InfoTech PVT LTD Ghaziabad

    Designation Sr. Technical Support Executive (Non voice)

    Job profile: 1. Handling customer queries and providing information as per defined standards. 2. Effective redressal of all customer complaints and providing solutions. 3. Educating customers about the product/service. 4. Providing feedback to the team leaders about product and process and contribute to the improvement. 5. Resolve customer queries within the assigned TAT.

    PROJECT & SUMMER TRAINING Final Year Project Name Ultra Security with 600lb E.M. Lock I have developed a Microcontroller operated E.M. Lock in my Major project. This Lock is based on Microcontroller Programming having E.M. Lock. It has a Logic Key paid and a Digital Display. When we give correct password it is open for 30 second .We can give wrong password only three times after that it is permanently locked and ask for master password .Which have only owner. . Technologies Used: Microcontroller Programming, P.C.B. Designing Summer Internship Summer training of 30 days in Central electronics L.T.D. G.Z.B..Project of Solar cell. From 09/06/2008 to 08/07/2008 Summer training of 30 days in B.S.N.L G.Z.B. in the project of Switch and broadband. From 15/06/2009 to 15/07/20 Four days industrial tour of Chandigarh in INFOSYS.

    ACHIEVEMENTS I participated in companying committee in Anand Engineering. College Cerebrum Function . I participated in painting competition organized by Reach For Rainbow and got second position in my school Participated in Cricket Tournament at District. Level in 2004. Won 1st Prize in General knowledge competition at District level

    STRENGTH Self motivated, Quick learning ability, Good problem solving ability Passionate about work. Result oriented Time management and relationship building Ability to work independently, competitive and passion for winning

    OTHER INFORMATION Excellent communication skills both written and oral. My hobbies include painting, listening music, watching & playing cricket matches, Net surfing

    DECLARATION
    I hereby declare that the statements made above are true, complete and correct to the best of my knowledge and belief

    Date Place (Ravi Gautam)

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